This how to greet visitors and callers at reception template template has 2 pages and is a MS Word file type listed under our business plan kit documents.
Reception Procedures: Greeting Visitors & Callers Standard Operation Procedure Department: Administration Purpose: This document aims to guide the user on how to deal with visitors courteously, let them know they are respected and portray a positive impression of the organization. Frequency: When needed Scope: All guests that enter your workplace whether a client, supplier or service provider will pass judgment about the company based on how they were treated at the reception or greeted on the phone.They might share the first impression they had with your company. The organization constructs its reputation or standards over the service they provide � starting from the reception. Regardless of who enters the workplace, it is fundamental to greet that individual and welcome them courteously. All the staff, especially those at reception, should be aware of the procedures and prerequisites to greet visitors. Below include the standard procedures to doing just that.