This receptionist job description template has 2 pages and is a MS Word file type listed under our human resources documents.
Page 1 JOB DESCRIPTION RECEPTIONIST Brief description The position of receptionist consists of answering inquiries and obtaining information for general public, customers, visitors, and other interested parties. It also consists of providing information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Tasks • Collect, sort, distribute and prepare mail, messages and courier deliveries; • File and maintain records; • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations; • Hear and resolve complaints from customers and public; • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments; • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or