- Growth Lever
- A specific, controllable action β such as increasing average order value, reducing churn, or adding a sales channel β that directly drives measurable revenue or margin improvement.
- Total Addressable Market (TAM)
- The total annual revenue opportunity if a company captured 100% of its target market, used to frame the scale of the growth opportunity.
- Customer Acquisition Cost (CAC)
- Total sales and marketing spend divided by the number of new customers acquired in the same period β a key indicator of growth efficiency.
- Customer Lifetime Value (LTV)
- The total gross profit expected from a single customer over the entire relationship, used to determine how much can sustainably be spent to acquire them.
- Churn Rate
- The percentage of customers or revenue lost in a given period β keeping this low is often more valuable than acquiring new customers.
- Revenue Run Rate
- Annualized revenue based on a current period's performance β e.g., monthly revenue of $50,000 implies a $600,000 run rate.
- Scalability
- A business's ability to grow revenue faster than its costs, typically achieved through process automation, delegation, or network effects.
- KPI (Key Performance Indicator)
- A measurable value that tracks progress toward a defined business objective β effective KPIs are specific, time-bound, and owned by a named individual.
- Unit Economics
- The revenue and cost metrics attributed to a single customer or transaction, including CAC, LTV, and gross margin per unit.
- Milestone
- A specific, measurable checkpoint in a growth plan β such as reaching $1M ARR or hiring a VP of Sales β that signals a phase transition and triggers the next set of actions.