Communication

Keep conversations close to the work.

Chat in channels, message your team through Inbox, and meet in audio and video calls—in the same workspace as your projects, tasks and documents. Fewer tools to check, fewer updates missed.

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Chat, Inbox and Connect are included on the Team plan and up · Start free

Team chat with the channel list on the left and the Company Updates channel open, where team members post project and deadline updates, with a Call button at the top

The Problem

Communication breaks down when it happens everywhere.

Updates are spread across email, text messages and several chat apps
Decisions get made in meetings and never written down
A quick question turns into a long email thread
People miss announcements because they were posted in the wrong place
Every extra tool is another login and another subscription
When communication is scattered, people spend more time looking for updates than acting on them.

What’s Included

The ways your team talks, in one workspace.

Chat, Inbox and Connect are included on the Team plan and up. Contacts and Calendar are on every plan.

  • Chat

    Channels for teams and topics, one-to-one chats, mentions and shared files for day-to-day conversation.

    Team plan and up

  • Inbox

    Message your team internally, right beside the projects and tasks you’re discussing.

    Team plan and up

  • Connect

    Audio and video calls for meetings and quick check-ins, without another subscription.

    Team plan and up

  • Comments on projects

    Discuss a project where the work is, and get an email on comments and completion for tasks you watch.

    Team plan and up

  • Contacts

    A contact list for the people you work with, in the same workspace as your projects.

    Every plan

  • Calendar

    Schedules and due dates in one view. Shared calendars are included on every paid plan.

    Every plan

Features, team access and usage limits vary by plan. Compare plans

How It Works

Fewer places to check. Fewer updates missed.

Team plan and up

Discussion that stays with the project.

Each project has its own comments, files and notes, so the conversation about the work stays with the work. Watch a task to get an email when someone comments or completes it.

Make it easier to get an answer and keep going.

Useful for

  • Discussing priorities and resolving questions.
  • Keeping decisions with the project they affect.
  • Following a task without asking for updates.
  • Handing off work with the context attached.
Explore Work Management
A project open in Work with tabs for tasks, timeline, milestones, notes, files and comments, beside a task panel showing its owner, priority, due date, subtasks with a Generate button, time tracking and attached files
Team plan and up

Reach anyone on the team in one click.

From the employee directory, start a chat, a video call or an email with anyone on the team, and see who is available, idle or away.

Useful for

  • Coordinating remote and office teams.
  • Getting a quick answer without a meeting.
  • Helping new people find who to ask.
  • Reducing the number of communication tools to manage.
Explore HR & People
The Team employee directory: a card for each person with their role and availability, plus chat, video call, email and phone shortcuts

Why It Matters

Communication should help work move, not add noise.

When conversations sit next to the work, people spend less time asking and more time doing.

Day-to-day updates in channels everyone can find
Internal messages kept out of crowded email inboxes
Quick calls without switching to another app
Project discussion that stays with the project
Fewer separate tools and logins to manage

Help your team get on the same page—and stay there.

One Workspace

Conversations that sit next to the work.

Chat, Inbox and Connect share a workspace with your projects, documents, people information and BizAI, so the context for a conversation is a click away.

Explore Features

Explore the Apps

Apps behind team communication.

Customer Reviews

Serving business owners since 2002.

More than 250,000 businesses have used Business in a Box products over the years.

★★★★★

“Business in a Box is easy to use. … It makes team collaborations easy and managing and organizing my business so much better.”

via Capterra
Julie
Health, Wellness & Fitness
★★★★★

“Past entrepreneur and now a key employee that deals with management, HR, marketing and mostly project leader with more than 3 years using this software which pays itself off within 1 use. … Thanks for making life simpler and professional!”

via Trustpilot
Marc Graveline
Gatineau, Quebec, Canada
Trustpilot 191 5-star reviews Capterra 4.6 · 49 reviews G2 4.7 · 13 reviews GetApp 4.6 · 49 reviews Google Play 4.6 · 179 ratings

Ratings are from the review platforms linked above and include earlier versions of Business in a Box.

Great Place to Work
Certified 2025
Product of the Year
Big Awards for Business
Global 100 Excellence
GPMG 2026
30 Smartest Companies
The Silicon Review 2025
Read Customer Reviews

Questions

Questions about communication.

Those are dedicated communication tools. In Business in a Box, chat, an internal inbox, and audio and video calls sit in the same workspace as your projects, tasks, documents and team directory, so you switch between fewer apps. Start with the conversations that are hardest to keep track of today, and keep specialized tools where you need them.
Chat, Inbox and Connect (audio and video calls) are included on the Team plan and up. Contacts and Calendar are on every plan, and shared calendars are included on every paid plan.
No. Inbox is for internal messages between people in your workspace. Keep using your email provider for customers, suppliers and other outside contacts.
Data is encrypted in transit (TLS) and at rest, and hosted on Amazon Web Services. Access is role-based: admin and member roles on the Team plan, and custom roles by department on the Business plan.
Yes. Business in a Box runs in the browser and in Windows, macOS, iOS and Android apps, so people in the office and at home use the same channels, inbox and calls.

Security you can count on

SOC 2 Type II and ISO 27001 certified, PCI DSS compliant, and hosted on AWS. See how we protect your data.

  • AICPA SOC 2 Certified
  • ISO 27001 Certified
  • PCI DSS Compliant
  • Powered by AWS

Get Started

Keep your team’s conversations in one place.

Bring chat, internal messages and calls into the workspace where your projects and documents already live.

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Free plan for one user, no credit card required. Paid plans come with a 14-day money-back guarantee.