- Voluntary Turnover
- Employee departures initiated by the employee rather than the employer, including resignations and retirements.
- Involuntary Turnover
- Departures initiated by the employer, such as layoffs, terminations for cause, or end of contract β not captured by this document.
- Exit Interview
- A structured conversation between HR and a departing employee to understand their reasons for leaving and gather feedback on the work environment.
- Attrition Rate
- The percentage of employees who leave an organization over a defined period, calculated as departures divided by average headcount.
- Retention Risk
- The likelihood that a current employee will voluntarily leave, often assessed using engagement scores, tenure, and compensation benchmarks.
- Onboarding-to-Exit Cycle
- The full employment lifecycle from hire date to separation, used to identify whether departure patterns concentrate at particular tenure milestones.
- Stay Interview
- A proactive conversation with a current employee aimed at identifying what would cause them to leave β the preventive counterpart to an exit interview.
- Turnover Cost
- The total direct and indirect cost of replacing a departed employee, typically estimated at 50β200% of the role's annual salary when factoring in recruiting, training, and lost productivity.
- Root Cause Analysis
- A structured method of tracing a recurring problem β such as high turnover in a specific team β back to its underlying cause rather than its surface symptoms.
- Engagement Survey
- A periodic questionnaire measuring how motivated, committed, and satisfied employees are with their roles and workplace β often used alongside exit data to identify retention risks before resignation.