1
Enter the venue and role details
Add the legal business name, venue location, job title (e.g., Bartender, Lead Bartender), and the direct reporting line. Use the employer's registered entity name, not a trading name.
π‘ If the role spans multiple locations, list each location explicitly β a single job description covering three venues without specifying which duties apply where creates scheduling and compliance confusion.
2
Customize the core duties list
Review the duties clause and edit it to match your specific service format β high-volume cocktail bar, hotel lounge, brewery taproom, or restaurant bar. Remove duties that don't apply and add any venue-specific tasks.
π‘ Limit the duties list to 8β12 items. A list longer than 15 tasks is difficult to use for performance management and signals a role that needs to be split into two positions.
3
Confirm the required certifications for your jurisdiction
Check which alcohol server certification applies in your state or province β TIPS (US), Smart Serve (Ontario), Serving It Right (BC), RSA (Australia), or an equivalent. Insert the exact certification name and any renewal period.
π‘ Some jurisdictions β California, for example β require certification completion within a specific number of days of hire. Insert that deadline into the compliance clause.
4
Set realistic scheduling and availability requirements
State the expected number of shifts, the typical shift window (e.g., 4 PMβ2 AM), and the minimum availability for weekends and holidays. Avoid guaranteeing a specific number of hours unless your labor model supports it.
π‘ Phrase availability as 'required to be available for' rather than 'guaranteed,' particularly in jurisdictions that impose on-call pay obligations.
5
Define compensation and tip policy clearly
Enter the base wage, confirm whether the role is tipped and whether tips are pooled, and reference the venue's written tip pool policy if one exists. State whether the position is classified as non-exempt for overtime purposes.
π‘ If your tip pool includes back-of-house staff, note this explicitly β FLSA rules on who may participate in tip pools changed in 2018 and differ from state law in several jurisdictions.
6
Review physical requirements for accuracy
Edit the physical requirements to match what the role genuinely demands β lifting weight, hours on feet, noise levels. Remove any requirement you could not defend as essential to job performance.
π‘ Add a line offering reasonable accommodation for qualified individuals with disabilities β this is required under the ADA in the US and equivalent laws in Canada and the UK.
7
Have both parties sign before the first shift
Print or send the completed document for electronic signature before the employee's first day of work. File the signed copy in the employee's personnel record.
π‘ Use Business in a Box eSign to timestamp and archive the executed document β a timestamped record is particularly valuable if a wage or termination dispute arises months later.