- Job Description
- A formal document that defines the duties, qualifications, and conditions of a specific role β used internally for performance management and externally for recruitment.
- Business Analyst (BA)
- A professional who identifies business needs, analyzes processes and data, and translates findings into actionable requirements for stakeholders and development teams.
- Requirements Gathering
- The structured process of collecting, documenting, and validating what a project or system must achieve, typically through stakeholder interviews, workshops, and surveys.
- Stakeholder
- Any individual or group with an interest in or influence over a project's outcome β including executives, end users, customers, and technology teams.
- BPMN (Business Process Model and Notation)
- A standardized graphical notation for mapping business processes, widely used by business analysts to document current-state and future-state workflows.
- User Story
- A short, informal description of a feature or requirement written from the perspective of the end user β typically formatted as 'As a [user], I want [goal] so that [reason].'
- Gap Analysis
- A structured comparison of current-state performance or capability against a desired future state, used to identify what changes are needed.
- KPI (Key Performance Indicator)
- A measurable value that indicates how effectively an individual, team, or organization is achieving a specific business objective.
- Exempt vs. Non-Exempt
- A US FLSA classification determining overtime eligibility β exempt employees (typically salaried professionals earning above a threshold) are not entitled to overtime pay.
- IIBA (International Institute of Business Analysis)
- The professional association for business analysts that administers the CBAP and CCBA certifications and publishes the BABOK Guide, the field's primary body of knowledge.
- CBAP (Certified Business Analysis Professional)
- The senior-level certification issued by IIBA, requiring 7,500 hours of BA work experience and a passing score on a proctored exam.
- RACI Matrix
- A responsibility assignment chart that maps tasks to roles as Responsible, Accountable, Consulted, or Informed β commonly used by BAs to define project governance.