1
Define the scope and select competitors to analyze
Decide how many competitors to include β typically four to eight β and whether the analysis covers direct competitors only or also indirect alternatives. Document your selection criteria so the scope is reproducible.
π‘ Start with the competitors you lose deals to most often. Win/loss data from your CRM is more reliable than guesswork about who your real rivals are.
2
Gather primary and secondary research for each competitor
Pull data from competitor websites, pricing pages, job postings, customer reviews on G2 or Capterra, LinkedIn company pages, and public financial filings if available. Note the source and date for each data point.
π‘ Job postings reveal competitor priorities faster than any press release β if a rival is hiring aggressively for enterprise sales, they are moving upmarket.
3
Complete the product and pricing sections
Fill in each competitor's core offering, key features, pricing model, and published price points. Flag any gaps where pricing is not publicly available and note the research method you used to estimate it.
π‘ Sign up for free trials where available. First-hand product experience consistently reveals weaknesses that review sites and marketing copy conceal.
4
Assess target customers and market segments
Identify who each competitor primarily serves β company size, industry, buyer role β using case studies, customer testimonials, and the language on their homepage.
π‘ The customer logos a competitor displays publicly are a direct signal of their target segment and the deals they are most proud to win.
5
Map marketing channels and key messages
Use tools like SimilarWeb or SEMrush to identify traffic sources, and review competitor ad libraries and content archives to extract their leading value proposition.
π‘ The headline on a competitor's homepage is their single most tested message β treat it as primary evidence of their positioning, not marketing fluff.
6
Build the strengths and weaknesses assessment
Rate each competitor's strengths and weaknesses using evidence β customer review scores, response time benchmarks, analyst rankings β rather than internal opinion.
π‘ Negative reviews on G2, Trustpilot, or Capterra are one of the highest-signal inputs in the entire worksheet. Sort by lowest rating and look for recurring themes.
7
Plot the positioning map and identify gaps
Choose two axes that reflect how your target customers actually choose between options. Plot all competitors and your own company, then identify any unoccupied quadrant or underserved cluster.
π‘ If your own company and two competitors cluster in the same quadrant, that is a signal to reposition β not confirmation that you are in the right place.
8
Write strategic recommendations with owners and dates
Convert each gap or threat into a specific action: a product change, pricing adjustment, messaging test, or channel investment. Assign an owner and a target completion date before the worksheet leaves your desk.
π‘ Limit recommendations to five or fewer. A list of ten actions with no priority signal will produce the same outcome as no recommendations at all.