1
Define scope: select competitors and set research boundaries
List three to six direct competitors and two to three indirect or emerging competitors. Document why each was included. Set the data collection date range so the report can be reliably updated.
π‘ Prioritize competitors your sales team encounters most frequently in active deals β win/loss data is the most reliable indicator of who actually competes for your customers.
2
Gather data from primary and secondary sources
Use a mix of sources: competitor websites, product trials or demos, G2 and Capterra reviews, LinkedIn employee counts, Crunchbase funding data, and any available public filings. Record the source and date for each data point.
π‘ Set up a Google Alert for each competitor's name before you start β news from the 30 days before your research window often surfaces pricing changes, product launches, or leadership moves you would otherwise miss.
3
Complete one consistent profile for each competitor
Fill in the same set of fields β founding year, headcount, funding, target segment, pricing, top products, distribution channels, and positioning β for every competitor. Mark fields as 'Not available' rather than leaving them blank.
π‘ Trial a competitor's product or sign up for a free tier before writing the profile β firsthand observations catch positioning gaps that website copy hides.
4
Build the feature and pricing comparison matrix
List the ten to fifteen features or capabilities most important to your target buyer. Score each competitor honestly: Yes, Partial, or No. Add a notes column for nuance β a 'Yes' that requires a paid add-on is different from a native feature.
π‘ Pull the feature list from real customer discovery calls or support tickets, not your internal roadmap β buyers define what matters, not your product team.
5
Plot the market positioning map
Select two dimensions that reflect real buyer decision criteria β price, feature breadth, target segment size, or implementation complexity. Plot each competitor and describe the quadrant dynamics in one paragraph.
π‘ Ask three customers or prospects to validate the axes before you finalize the map β their vocabulary often surfaces better dimensions than internal assumptions.
6
Complete the SWOT and gap analysis
Write the SWOT with specific competitive references: each strength should call out a competitor weakness it exploits, and each threat should name the competitor or trend creating it. Then rank gaps by estimated impact on buying decisions.
π‘ Limit the SWOT to three to four items per quadrant β ten weaknesses signal analysis paralysis, not thoroughness.
7
Draft recommendations with owners and dates
For each gap or threat identified, write one specific action, assign an owner by role, set a target completion date, and state the expected outcome. Prioritize using a simple High / Medium / Low framework.
π‘ Limit the recommendations section to the top five actions β a list of fifteen dilutes focus and reduces the probability that any of them get executed.
8
Write the executive summary last
Compress the three most important findings and the single most urgent recommendation into half a page. The summary is written for a reader who will not read the rest of the report.
π‘ If your summary requires more than one page to convey the key findings, the body of the report likely lacks focus β tighten the recommendations section first.