- Organic Reach
- The number of people who see your content or listing without any paid promotion behind it.
- Google Business Profile
- A free Google-managed listing that displays your business name, address, hours, photos, and reviews in Google Search and Maps results.
- Search Engine Optimization (SEO)
- The practice of improving a website's content and structure so it ranks higher in unpaid search engine results for relevant keyword queries.
- Content Marketing
- Creating and distributing useful, relevant content β articles, videos, or guides β to attract and retain a clearly defined audience without direct advertising.
- Referral Program
- A structured system that incentivizes existing customers to recommend your business to new prospects, typically in exchange for a discount, credit, or reward.
- Business Directory Listing
- A free online citation of your business name, address, phone number, and website on platforms such as Yelp, Bing Places, or industry-specific directories.
- NAP Consistency
- The practice of using the exact same Name, Address, and Phone number across every online listing and directory to improve local SEO rankings.
- Earned Media
- Publicity generated through editorial coverage, social sharing, or word-of-mouth β as opposed to paid advertising or owned channels.
- Call to Action (CTA)
- A specific instruction β such as 'Book a free consultation' or 'Download our guide' β that prompts a reader or viewer to take a defined next step.
- Engagement Rate
- The percentage of people who interact with a piece of content (likes, comments, shares, clicks) relative to the total number who saw it.