- Average Revenue Per Member (ARPM)
- Total monthly membership and ancillary revenue divided by the total number of active members β the key top-line unit metric for a fitness business.
- Churn Rate
- The percentage of members who cancel their memberships in a given month, typically expressed as a monthly or annual figure.
- EFT (Electronic Funds Transfer)
- Automated recurring billing that drafts membership dues directly from a member's bank account or credit card on a set date each month.
- Attrition
- The rate at which a gym loses members over time β the inverse of retention β often used interchangeably with churn in fitness industry reporting.
- Ancillary Revenue
- Income beyond base membership dues, including personal training, group classes, retail, nutrition coaching, locker rentals, and tanning.
- Pre-Sale Period
- The weeks or months before a gym opens during which founding memberships are sold at a discounted rate to build cash flow before launch day.
- Buildout Costs
- Capital expenditures required to convert a raw commercial space into a functioning fitness facility β including flooring, HVAC, electrical, and fixtures.
- Utilization Rate
- The percentage of available floor space, equipment, or class capacity in active use during peak hours β a key indicator of facility efficiency.
- Membership Yield
- Actual collected revenue per available membership slot, accounting for discounts, freeze requests, and unpaid accounts.
- EBITDA Margin
- Earnings Before Interest, Taxes, Depreciation, and Amortization as a percentage of revenue β the standard profitability benchmark for fitness center valuations.