- Gross Margin
- Revenue minus the cost of goods sold, expressed as a percentage of revenue — the primary profitability metric for retail operations.
- Cost of Goods Sold (COGS)
- The direct costs of the products sold in a given period, including purchase price, freight, and import duties.
- Average Transaction Value (ATV)
- Total revenue divided by the number of transactions in a period — a key indicator of upsell effectiveness and product mix.
- Foot Traffic
- The number of customers who enter a store during a defined period, used to calculate conversion rates and revenue potential.
- Inventory Turnover
- How many times a store sells through its average inventory in a year — higher turnover indicates efficient stock management.
- Conversion Rate
- The percentage of store visitors who complete a purchase, calculated as transactions divided by foot traffic.
- Shrinkage
- Inventory loss from shoplifting, employee theft, administrative errors, or supplier fraud — typically expressed as a percentage of sales.
- Planogram
- A visual diagram prescribing exactly how and where products should be displayed on shelves to maximize sales and shopper flow.
- Break-Even Point
- The monthly sales volume at which total revenue equals total fixed and variable costs, producing zero net profit or loss.
- Days Inventory Outstanding (DIO)
- The average number of days a product sits in inventory before being sold — lower DIO reduces carrying costs and cash tied up in stock.
- Trade Area
- The geographic zone from which a retail store draws the majority of its customers, typically defined by a drive-time or walk-time radius.