- Buyer Persona
- A semi-fictional profile of your ideal customer built from demographic data, behavioral patterns, goals, and pain points β used to target messaging and channel selection.
- Customer Acquisition Cost (CAC)
- Total marketing and sales spend in a period divided by the number of new customers acquired in that same period.
- Conversion Rate
- The percentage of visitors or leads who complete a desired action β signing up, purchasing, or requesting a demo β out of the total who entered that stage of the funnel.
- SERP (Search Engine Results Page)
- The page a search engine returns in response to a query; ranking highly on SERPs is the core objective of SEO.
- Cost Per Click (CPC)
- The amount paid each time a user clicks on a paid advertisement, used to measure efficiency in paid search and social campaigns.
- Return on Ad Spend (ROAS)
- Revenue generated divided by the amount spent on advertising in the same period β expressed as a multiple, e.g., 4Γ ROAS means $4 returned per $1 spent.
- Marketing Funnel
- A model describing the stages a prospect moves through from first awareness of a brand to becoming a paying customer and, ideally, a repeat buyer.
- KPI (Key Performance Indicator)
- A specific, measurable metric tied to a strategic objective β such as monthly organic sessions, email open rate, or cost per lead β used to track progress.
- Content Calendar
- A schedule that maps what content will be published, on which channel, on which date, and by whom β keeping production and distribution on track.
- Attribution Model
- A rule or algorithm that assigns credit for a conversion to one or more marketing touchpoints in the customer's journey β e.g., first-touch, last-touch, or linear.
- Organic Traffic
- Website visitors who arrive through unpaid search results, social shares, or direct referrals rather than paid advertisements.