- Psychosocial Risk
- Work-related factors β such as excessive workload, poor role clarity, or lack of autonomy β that can harm an employee's psychological health.
- Stressor
- Any condition, demand, or event in the workplace that triggers a stress response, such as deadline pressure, interpersonal conflict, or role ambiguity.
- Coping Strategy
- A specific action or technique β cognitive, behavioral, or organizational β used to reduce or manage the impact of stress on performance and wellbeing.
- Employee Assistance Programme (EAP)
- A confidential third-party service providing employees with access to counseling, mental health support, and referrals, typically funded by the employer.
- Burnout
- A state of chronic stress that leads to physical and emotional exhaustion, reduced effectiveness, and detachment from work β classified by the WHO as an occupational phenomenon.
- Absenteeism
- Unplanned employee absence from work, often used as a lagging indicator of unmanaged workplace stress or poor wellbeing.
- Presenteeism
- The practice of attending work while unwell or mentally impaired, reducing productivity in ways that are harder to measure than absence.
- Risk Assessment
- A systematic process of identifying, evaluating, and prioritizing stressors in the workplace based on their likelihood and potential impact on employees.
- Reasonable Adjustment
- A modification to working conditions, hours, or tasks made by an employer to accommodate an employee experiencing stress or a related health condition.
- Review Cycle
- The scheduled interval β typically quarterly or annually β at which the stress management plan is evaluated against outcomes and updated as needed.