- Occupational Stress
- Harmful physical or emotional responses that occur when job demands do not match an employee's capabilities, resources, or needs.
- Burnout
- A state of chronic work-related stress characterized by exhaustion, reduced effectiveness, and emotional detachment from the job.
- Stress Risk Assessment
- A structured review process that identifies workplace factors β workload, role clarity, relationships, control, and support β that contribute to employee stress.
- Psychosocial Hazard
- Any aspect of work design, organization, or management that increases the risk of psychological harm to employees.
- Employee Assistance Program (EAP)
- An employer-funded confidential counseling and referral service that provides employees with professional support for personal or work-related problems.
- Workload Management
- The deliberate planning and distribution of tasks across a team to prevent overload and maintain sustainable output levels.
- Presenteeism
- Working while unwell or mentally distracted to the point where productivity is significantly reduced β often more costly than absenteeism.
- Reasonable Adjustment
- A modification to job duties, schedule, or working environment made by an employer to accommodate an employee's health or wellbeing needs.
- Coping Strategy
- A specific behavior or technique an individual uses to manage the demands of a stressful situation β for example, task prioritization, boundary-setting, or mindfulness practice.
- Psychological Safety
- A team climate in which employees feel safe to speak up, raise concerns, or admit mistakes without fear of embarrassment or reprisal.