1
Enter the legal entity name, planning period, and effective date
Use the company's full registered name, not a brand or trading name. Define the planning period with specific start and end dates, and record the date on which leadership formally adopts the document.
💡 Align the planning period to your fiscal year, not the calendar year, so goal review cycles match financial reporting cycles.
2
Write the mission and vision alignment preamble
Insert the company's current, board-approved mission and vision statements. Then write one sentence confirming that all goals in the document serve those statements.
💡 If the company does not have a formally approved mission statement, use this document as the trigger to adopt one — a goals document anchored to a vague preamble loses its strategic coherence.
3
Define three to six strategic priority areas
Identify the broad themes that will organize your goals — typically revenue growth, operational excellence, talent, customer experience, and product. Limit yourself to six; more than that signals a failure to prioritize.
💡 Run the priority areas past your board or advisory group before finalizing — they often surface blind spots in how leadership is balancing growth against risk.
4
Write each goal using the SMART criteria fields
For every goal, complete all five SMART fields: specific outcome, numeric target, baseline value, deadline, and owner. Leave no field blank — a goal without a baseline or a deadline is not assessable.
💡 Aim for 8–15 organization-wide goals total. Fewer than 6 often means important areas are unaddressed; more than 20 typically means department goals have been confused with company-level goals.
5
Define the KPI and data source for each goal
Name the specific metric, identify where the data comes from (CRM, HRIS, financial system, survey tool), and write out the calculation formula so that two different people running the same report arrive at the same number.
💡 If a KPI cannot be pulled from an existing system today, note the data infrastructure work required as a dependency — otherwise you will reach the first review date with nothing to report against.
6
Assign owners and complete the RACI matrix
Assign exactly one accountable owner per goal — never two. Complete the Responsible, Consulted, and Informed columns for each goal so that cross-functional dependencies are visible before the planning period begins.
💡 If you cannot identify a single accountable owner for a goal, the goal is either too broad or ownership is genuinely contested — resolve that before signing the document.
7
Set the review cadence and sign-off process
Choose a review frequency (monthly for operational goals, quarterly for strategic ones), name the person who chairs each review, and specify that a written status report is produced and stored within a defined number of days.
💡 Schedule all review dates in leadership calendars on the day the document is signed — reviews that are not pre-calendared consistently slip.
8
Execute signatures and distribute to named recipients
Collect signatures from the CEO, CFO, and board chair or equivalent authorized officers before the start of the planning period. Distribute only to the roles specified in the confidentiality clause.
💡 Use a timestamped e-signature tool so you have a dated execution record that can be produced during board or investor diligence.