- Scope of Services
- A detailed description of the specific marketing activities the provider is contracted to perform, used as the benchmark for performance and deliverable acceptance.
- Retainer
- A fixed monthly fee paid to a marketing provider in exchange for a defined level of ongoing service, regardless of the number of hours worked.
- Work Made for Hire
- A legal doctrine under which creative work produced by a contractor is deemed owned by the hiring party from creation, provided the agreement expressly states this and the work falls within a qualifying category.
- License (IP)
- Permission granted by one party to another to use intellectual property — such as a logo, copy, or campaign asset — under defined conditions without transferring ownership.
- Indemnification
- A contractual obligation by one party to compensate the other for specific losses, claims, or damages arising from defined circumstances — such as a third-party IP infringement claim.
- Limitation of Liability
- A clause capping the maximum financial exposure of one or both parties, typically expressed as a multiple of fees paid under the agreement.
- Non-Solicitation
- A restriction preventing one party from directly recruiting or hiring the other's employees or key contractors during and for a defined period after the engagement.
- Exclusivity
- A provision preventing the marketing provider from performing the same or similar services for a competing brand or business during the term of the agreement.
- Performance Metrics (KPIs)
- Agreed, measurable benchmarks — such as cost per lead, conversion rate, or monthly impressions — used to evaluate whether the marketing provider is meeting its obligations.
- Termination for Cause
- The right to end the agreement immediately, without notice or severance, based on specific documented breaches such as fraud, gross negligence, or material non-performance.
- Moral Rights
- Non-transferable rights of a creator to attribution and integrity of their work, recognized in Canada, the UK, and EU countries, which may need to be waived in a marketing agreement.