Director Of Customer Experience Job Description Template

This director of customer experience job description template has 2 pages and is a MS Word file type listed under our business plan kit documents.

Sample of our director of customer experience job description template:

JOB DESCRIPTION DIRECTOR OF CUSTOMER EXPERIENCE Brief description The position of Customer Experience Director consists of overseeing the strategy, planning and execution of the organization's overall customer experience goals. This includes liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints. As the Customer Experience Director, you will be responsible for using your leadership and planning skills to come up with goals and strategies that can help improve customer experience. Tasks