- Engagement Letter
- A formal letter confirming the terms of a professional services relationship before work begins β less detailed than a full contract but sufficient to align both parties on scope, fees, and responsibilities.
- Scope of Services
- The specific tasks, deliverables, and activities the consultant agrees to perform β and, equally important, what is explicitly excluded.
- Scope Creep
- The gradual expansion of project work beyond what was originally agreed, often without a corresponding increase in fees or timeline.
- Retainer
- A recurring fixed fee paid by the client, typically monthly, to secure the consultant's availability over an ongoing period.
- Fixed Fee
- A set total price for the entire engagement, regardless of the actual hours worked, agreed in advance.
- Time and Materials
- A billing arrangement where the client pays for actual hours worked at an agreed hourly or daily rate, plus approved expenses.
- Out-of-Pocket Expenses
- Costs the consultant incurs on the client's behalf β travel, accommodation, software subscriptions β that are billed back with or without a markup.
- Deliverable
- A specific, tangible output the consultant is responsible for producing by an agreed date, such as a report, workshop, or implemented process.
- Engagement Period
- The defined start and end dates β or triggering conditions β that bound the consulting work covered by the letter.
- Conflict of Interest
- A situation in which the consultant's relationship with another client or party could compromise their objectivity or loyalty to the current client.