- Intrinsic Motivation
- Drive that comes from within the individual — personal satisfaction, purpose, and mastery — rather than from external rewards like pay or titles.
- Psychological Safety
- A team climate in which members feel safe to speak up, take risks, and admit mistakes without fear of punishment or embarrassment.
- Employee Engagement
- The degree to which employees feel emotionally invested in their work and committed to helping the organization succeed.
- Growth Mindset
- The belief that abilities and intelligence can be developed through effort and learning — as opposed to being fixed traits.
- Active Listening
- Giving a speaker full, undivided attention — including verbal and non-verbal acknowledgment — to understand their perspective before responding.
- Vision Alignment
- The process of connecting individual roles and day-to-day tasks to the broader organizational mission so employees understand why their work matters.
- Recognition
- Formal or informal acknowledgment of an employee's contribution, behavior, or result — delivered promptly and specifically to reinforce the desired action.
- Autonomy
- The degree of control an employee has over how, when, and where they complete their work — a key driver of intrinsic motivation.
- Servant Leadership
- A leadership philosophy that prioritizes the needs of the team first, with the leader's primary role being to remove obstacles and enable others to perform.
- Accountability Culture
- An organizational norm in which commitments are honored, progress is tracked transparently, and both successes and shortfalls are discussed openly.