- Employee Morale
- The overall attitude, outlook, and satisfaction employees feel toward their work, team, and organization at a given point in time.
- Employee Engagement
- The degree to which employees are emotionally committed to their work and the organization's goals, going beyond basic job satisfaction.
- Recognition Program
- A structured system for acknowledging and rewarding employee contributions — through verbal praise, awards, bonuses, or public acknowledgment — on a consistent and equitable basis.
- Psychological Safety
- A team climate in which individuals feel safe to speak up, share ideas, ask questions, or admit mistakes without fear of punishment or ridicule.
- Discretionary Effort
- The additional effort employees choose to invest beyond the minimum required — directly correlated with morale and engagement levels.
- Stay Interview
- A proactive conversation between a manager and a current employee, conducted before the employee considers leaving, to understand what motivates them and what could cause them to resign.
- eNPS (Employee Net Promoter Score)
- A single-question survey metric that measures how likely employees are to recommend the organization as a place to work, scored on a 0–10 scale.
- Total Rewards
- The complete package of monetary and non-monetary benefits an employer provides, including salary, bonuses, benefits, recognition, career development, and work-life flexibility.
- Burnout
- A state of chronic workplace stress — characterized by exhaustion, cynicism, and reduced professional efficacy — that is a leading driver of disengagement and voluntary turnover.
- Turnover Cost
- The full organizational cost of replacing an employee, typically estimated at 50–200% of the departing employee's annual salary when recruiting, onboarding, and lost productivity are included.
- Pulse Survey
- A short, frequent survey (usually 5–10 questions) sent to employees on a weekly or monthly basis to track real-time shifts in morale, engagement, and workplace sentiment.