Warranty and Guarantee Policy Template

This warranty and guarantee policy template has 3 pages and is a MS Word file type listed under our human resources documents.

Sample of our warranty and guarantee policy template:

WARRANTY & GUARANTEE POLICY INTRODUCTION The Warranty and Guarantee Policy of [COMPANY NAME] outlines our commitment to providing quality products/services and the terms and conditions under which warranties and guarantees are offered to our customers. This Policy aims to build trust with our customers and clarify the terms of our warranty and guarantee programs. PURPOSE The purpose of this Policy is to: Define the warranty and guarantee coverage provided by [COMPANY NAME]. Specify the terms and conditions under which warranties and guarantees are applicable. Outline the procedures for customers to claim warranty or guarantee benefits. DEFINITIONS Warranty: A written assurance that our products/services will be free from defects or perform as specified for a specified period. Guarantee: A promise that our products/services will meet certain specifications or performance criteria. WARRANTY COVERAGE [COMPANY NAME] offers warranties on its products/services as specified in product/service documentation or agreements with customers. Warranty coverage may include repair, replacement, or refund options, depending on the nature of the product/service. GUARANTEE COVERAGE [COMPANY NAME] guarantees that its products/services will meet certain specifications or performance criteria as specified in product/service documentation or agreements with customers. Guarantee coverage may include repair, replacement, or refund options if the specifications or performance criteria are not met. WARRANTY AND GUARANTEE TERMS