- Informed Consent
- The process by which a client receives clear, comprehensible information about services, risks, and rights before agreeing to receive them.
- Dual Relationship
- A situation in which a social worker holds two distinct roles simultaneously with a client — such as therapist and employer — creating a conflict of interest or exploitation risk.
- Confidentiality
- The professional and legal obligation to protect client-disclosed information from disclosure to third parties without explicit consent or lawful justification.
- Mandatory Reporting
- A legally imposed duty requiring social workers to report suspected child abuse, elder abuse, or imminent harm to appropriate authorities, overriding normal confidentiality obligations.
- Self-Determination
- The ethical principle that clients have the right to make their own decisions about their lives and services, provided those decisions do not endanger themselves or others.
- Competence
- The obligation to practice only within the boundaries of one's education, training, supervised experience, and demonstrated skill.
- Conflict of Interest
- Any personal, financial, or relational interest that could impair a social worker's objectivity or create an exploitative dynamic with a client.
- Privileged Communication
- A legal protection in some jurisdictions that prevents a social worker from being compelled to disclose client communications in court proceedings.
- Supervision
- A formal accountability relationship in which a licensed professional oversees and guides the practice of a less-experienced social worker to ensure ethical and competent service delivery.
- Licensure
- State, provincial, or national certification granted by a regulatory board that authorizes an individual to practice social work and imposes legal accountability for professional conduct.
- Cultural Competence
- The ongoing commitment to understand, respect, and respond effectively to the cultural backgrounds, identities, and lived experiences of the clients and communities served.