Social Work Code Of Ethics Template

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FreeSocial Work Code Of Ethics Template

At a glance

What it is
A Social Work Code of Ethics is a binding professional standards document that defines the ethical obligations, conduct expectations, and accountability framework for social workers within an organization or practice. This free Word download gives agencies, nonprofits, and private practitioners a structured starting point they can edit online and export as PDF for staff acknowledgment and regulatory compliance.
When you need it
Use it when onboarding new social workers, updating agency policy manuals, responding to licensing board requirements, or establishing an ethical framework for a newly formed social services organization. It is also essential when seeking accreditation from bodies such as NASW, CSWE, or BASW.
What's inside
Core values and ethical principles, confidentiality and privacy obligations, professional boundaries and dual-relationship prohibitions, informed consent procedures, conflict-of-interest disclosure, mandatory reporting requirements, continuing education standards, and disciplinary procedures for ethics violations.

What is a Social Work Code of Ethics?

A Social Work Code of Ethics is a binding professional standards document that defines the ethical obligations, conduct expectations, and accountability procedures governing social workers within an organization or practice setting. It translates the core values of the profession — service, social justice, dignity, integrity, and competence — into specific, enforceable behavioral standards covering confidentiality, informed consent, professional boundaries, mandatory reporting, conflict-of-interest disclosure, and record-keeping. Unlike a general employee code of conduct, a social work code of ethics is anchored in licensing law and professional regulatory standards, making it a compliance instrument as much as a policy document.

Why You Need This Document

Without a written code of ethics, your organization has no documented standard against which to measure worker conduct when a complaint is filed, a licensing board opens an investigation, or a client alleges a boundary violation. Accreditation bodies — including CSWE, CARF, and The Joint Commission — require a current, signed code as a condition of certification, and government grant programs increasingly audit for one as part of contracting requirements. When a worker makes a mandatory report and a client alleges confidentiality breach, a code that explicitly lists reporting exceptions is the organization's first line of defense. When a licensing board investigates a dual-relationship allegation, a signed acknowledgment showing the worker knew the prohibition is the difference between a defensible position and an uncontested finding. This template gives social services organizations a jurisdiction-ready starting point — built around current NASW, CASW, and BASW standards — that can be customized, signed, and stored in minutes rather than drafted from scratch.

Which variant fits your situation?

If your situation is…Use this template
Agency with multiple service lines needing a unified staff ethics policySocial Work Code of Ethics (Agency Edition)
Solo or small-group private practice establishing client-facing ethical standardsProfessional Code of Conduct
Healthcare organization needing HIPAA-integrated ethics policyHealthcare Employee Code of Conduct
Field education program requiring student ethics acknowledgmentField Placement Agreement
Nonprofit needing a board-level ethics and conflict-of-interest policyNonprofit Conflict of Interest Policy
Counseling practice documenting informed consent and therapeutic boundariesTherapy Informed Consent Agreement
Mental health organization adding a whistleblower protection clauseEmployee Whistleblower Policy

Common mistakes to avoid

❌ Omitting specific mandatory reporting exceptions from the confidentiality clause

Why it matters: Workers who disclose to child protective services without a documented exception in the code face client allegations of confidentiality breach, and organizations face regulatory sanctions for policy gaps.

Fix: List every mandatory reporting circumstance by name in the confidentiality clause and cross-reference the applicable statute so workers know exactly when disclosure is required and protected.

❌ Restricting dual-relationship prohibitions to current clients only

Why it matters: Most licensing boards extend ethical obligations to former clients — NASW standards typically require a two-year minimum post-termination period, and some boards impose indefinite restrictions for sexual contact.

Fix: Specify post-termination restriction periods explicitly — at minimum, two years for any personal relationship and indefinitely for sexual contact — using the language of the applicable licensing board's standards.

❌ No investigation timeline in the disciplinary procedures clause

Why it matters: Without defined timelines, investigations drag on for months, leaving the accused worker in limbo and exposing the organization to claims of procedural unfairness or constructive dismissal.

Fix: Set a specific number of business days for each investigation stage — notice, investigation, finding, and appeal — and name the responsible decision-maker at each step.

❌ Using a single record retention period without a separate rule for minor clients

Why it matters: In most US states and Canadian provinces, records for minor clients must be retained until the minor reaches the age of majority plus the standard retention period — a single retention rule creates non-compliance.

Fix: Add an explicit carve-out: 'For clients who were minors at case opening, records shall be retained until [YEARS] after the client's [AGE] birthday, whichever period is longer.'

❌ Failing to version-number the code and collect re-acknowledgments after updates

Why it matters: If a worker is disciplined under a clause added after their initial acknowledgment, the organization cannot prove the worker was aware of that obligation — creating due-process exposure.

Fix: Include a version number and effective date on every edition, require fresh signed acknowledgments whenever the code is materially amended, and store all prior versions with their acknowledgment records.

❌ Defining competence only by licensure tier without addressing new practice areas

Why it matters: A licensed worker can be fully qualified for general practice yet completely unprepared for a new population — and organizations have faced liability when workers provided trauma-focused or culturally specialized services without verified training or supervision.

Fix: Add a clause requiring documented supervisor approval and a defined supervision plan before any worker takes on a new practice population or evidence-based modality outside their prior training.

The 10 key clauses, explained

Statement of Core Values and Ethical Principles

In plain language: Establishes the foundational values — service, social justice, dignity, importance of human relationships, integrity, and competence — that govern all professional conduct under this code.

Sample language
[ORGANIZATION NAME] social workers shall uphold the following core values in all professional activities: service to those in need, pursuit of social justice, respect for the inherent dignity and worth of all persons, recognition of the centrality of human relationships, integrity in all professional conduct, and competence within recognized practice boundaries.

Common mistake: Listing values without connecting them to specific behavioral expectations — vague values statements are unenforceable and fail licensing board audits.

Confidentiality and Privacy Obligations

In plain language: Defines what information is confidential, under what conditions it may be disclosed, and the specific exceptions — such as mandatory reporting, court orders, or imminent danger — that override confidentiality.

Sample language
Social workers shall protect the confidentiality of all client information obtained in the course of professional service. Disclosure is permissible only with written client consent, pursuant to a valid court order, or when required by [STATE/PROVINCIAL] mandatory reporting law. Workers shall inform clients of confidentiality limits at the outset of service.

Common mistake: Failing to specify the mandatory reporting exceptions in the confidentiality clause — this omission creates liability when workers disclose to authorities and clients later allege breach.

Informed Consent Requirements

In plain language: Requires that social workers obtain documented client consent before providing services, using or disclosing information, or recording sessions, and specifies what information must be disclosed to make consent meaningful.

Sample language
Prior to initiating services, [ORGANIZATION NAME] social workers shall provide each client with a written disclosure covering: the nature and purpose of services, known risks and benefits, fees and payment terms, limits of confidentiality, the client's right to refuse or withdraw consent, and any third-party reporting obligations. Consent shall be documented in the client's file.

Common mistake: Using a generic consent form that omits third-party reporting obligations — regulators and courts treat undisclosed reporting duties as a confidentiality breach if disclosure later occurs.

Professional Boundaries and Dual-Relationship Prohibitions

In plain language: Prohibits sexual contact with current and former clients, restricts personal relationships that impair professional judgment, and requires disclosure and recusal when a potential dual relationship arises.

Sample language
Social workers shall not engage in sexual activities or romantic relationships with current clients or their immediate family members. Workers shall not engage in dual relationships with clients that create a conflict of interest or risk of exploitation. Where a pre-existing personal relationship exists, the worker shall disclose it in writing to their supervisor and recuse themselves from the client relationship.

Common mistake: Limiting the prohibition to current clients only — most licensing boards and courts extend ethical obligations to former clients for at least two years post-termination, and some indefinitely.

Conflict of Interest Disclosure

In plain language: Requires social workers to identify, disclose, and manage any personal, financial, or organizational interest that could compromise objectivity or client welfare.

Sample language
Social workers who have an actual or perceived conflict of interest with a client, colleague, or referring organization shall disclose the conflict in writing to their supervisor within [NUMBER] business days of becoming aware of it. Workers shall recuse themselves from decisions in which the conflict could reasonably affect their objectivity.

Common mistake: No disclosure timeline or escalation path — conflicts that go unaddressed expose the organization to liability and licensing board sanctions.

Mandatory Reporting Obligations

In plain language: Sets out the specific circumstances — child abuse, elder abuse, self-harm, harm to identified third parties — under which the social worker is legally required to report to authorities, and the internal notification procedures that must accompany such reports.

Sample language
In accordance with [STATE/PROVINCE] law, social workers shall immediately report to [DESIGNATED AUTHORITY] any reasonable suspicion of child abuse, neglect, or exploitation, elder or dependent adult abuse, or credible threats of imminent harm to an identified third party. Workers shall simultaneously notify their supervisor and document the report in the client file within [TIMEFRAME].

Common mistake: Using vague 'as required by law' language without specifying the reporting authority, internal notification steps, or documentation requirements — this leaves workers uncertain and organizations unprotected in audits.

Competence and Continuing Education Standards

In plain language: Requires social workers to practice only within the limits of their training, obtain supervision for new practice areas, and meet continuing education requirements to maintain licensure and organizational standing.

Sample language
Social workers shall practice only within the scope of their current license, education, and training. Workers taking on new service populations or practice modalities shall obtain qualified supervision for a minimum of [HOURS/PERIOD]. All licensed workers shall complete a minimum of [NUMBER] continuing education units per [PERIOD] in accordance with [LICENSING BOARD] requirements.

Common mistake: Omitting a supervision requirement for new practice areas — organizations have faced liability when workers provided services outside their demonstrated competence without oversight.

Cultural Competence and Anti-Discrimination Obligations

In plain language: Requires social workers to provide equitable, culturally responsive services to all clients regardless of protected characteristics, and to actively seek education on the populations they serve.

Sample language
Social workers shall provide services without discrimination based on race, color, national origin, religion, sex, gender identity or expression, sexual orientation, age, disability, immigration status, or any other protected characteristic. Workers shall pursue ongoing education on the cultural backgrounds, identities, and structural inequalities affecting the clients and communities served by [ORGANIZATION NAME].

Common mistake: Listing protected characteristics without addressing structural competence — regulators increasingly expect organizations to show how workers are trained to recognize and address systemic inequities, not just avoid individual discrimination.

Record-Keeping and Data Security Requirements

In plain language: Defines minimum standards for maintaining accurate client records, retention periods, and the safeguards required to protect physical and electronic records from unauthorized access.

Sample language
Social workers shall maintain accurate, timely, and complete records of all client contacts and services in accordance with [ORGANIZATION NAME] policy. Electronic records shall be stored in [SYSTEM NAME] with access restricted to authorized personnel. Physical records shall be stored in locked cabinets. Records shall be retained for a minimum of [YEARS] following case closure, or [YEARS] after a minor client reaches the age of majority, whichever is longer.

Common mistake: Setting a single retention period without a separate rule for minor clients — in most jurisdictions, records involving minors must be retained until the minor reaches majority plus the standard retention period.

Disciplinary Procedures and Ethics Violation Reporting

In plain language: Establishes the process for reporting, investigating, and resolving allegations of ethics violations, including interim protective measures, appeal rights, and consequences up to termination and licensing board referral.

Sample language
Alleged violations of this Code shall be reported to [DESIGNATED OFFICER/SUPERVISOR] in writing. [ORGANIZATION NAME] shall investigate all allegations within [NUMBER] business days, providing the subject worker with written notice and an opportunity to respond. Substantiated violations may result in corrective action, suspension, termination, or referral to [LICENSING BOARD] as appropriate to the severity of the conduct.

Common mistake: No defined investigation timeline or appeal right — the absence of due-process language exposes the organization to wrongful-termination claims when discipline is imposed.

How to fill it out

  1. 1

    Identify the governing licensing body and applicable law

    Determine which licensing board(s) govern the social workers in your organization — NASW in the US, CASW in Canada, BASW in the UK — and identify the state or provincial statutes that impose mandatory reporting and confidentiality obligations. Your code must align with all applicable regulatory requirements.

    💡 Download the current edition of the NASW Code of Ethics (or equivalent) before drafting — referencing it by name and edition year in your document strengthens regulatory credibility.

  2. 2

    Enter your organization's legal name and scope of practice

    Replace all [ORGANIZATION NAME] placeholders with your registered legal entity name. Define the scope of practice covered — e.g., clinical social work, case management, child welfare — so the code applies to the right roles and excludes positions not subject to social work licensing.

    💡 If your organization employs both licensed and unlicensed social service workers, consider separate codes or a clearly marked section specifying which clauses apply to each tier.

  3. 3

    Specify mandatory reporting authorities and timelines

    Insert the name of the applicable child protective services agency, adult protective services body, and law enforcement authority in the mandatory reporting clause. Set specific timeframes — typically 24–72 hours depending on jurisdiction — for initial reports and internal documentation.

    💡 Cross-check your mandatory reporting language against the current state or provincial statute annually — reporting timelines and covered circumstances change through legislation.

  4. 4

    Set confidentiality exceptions and consent disclosure language

    In the confidentiality and informed consent clauses, list every specific exception that applies in your jurisdiction — mandatory reporting, court orders, supervision, insurance billing, and quality assurance. Clients must be informed of all exceptions before services begin.

    💡 For organizations billing Medicaid or Medicare, add a clause disclosing that records may be reviewed by government auditors — omitting this is a compliance gap in most federal programs.

  5. 5

    Define record retention periods for your jurisdiction

    Insert the applicable retention periods in the record-keeping clause. Most US states require 7 years post-case-closure for adult clients and 7 years post-majority for minor clients. Canadian provinces and UK regulations vary — confirm with your licensing board.

    💡 Set your retention period 1–2 years beyond the statutory minimum to provide a buffer for late-filed complaints, which are common in social services.

  6. 6

    Set continuing education minimums and supervision requirements

    Enter the continuing education units required by your licensing board for each licensure tier. Add specific supervision hours for workers practicing in new modalities or with new populations. Reference the licensing board by name so requirements automatically update when the board changes its standards.

    💡 Specify the approved provider categories for CEUs — some licensing boards only accept credits from NASW-approved providers, and non-qualifying credits create licensure compliance gaps.

  7. 7

    Establish the disciplinary investigation timeline and appeal path

    Set a specific number of business days for each stage of the investigation — initial notice to subject worker (e.g., 5 days), investigation period (e.g., 30 days), written finding (e.g., 10 days), appeal window (e.g., 15 days). Name the appeal body (e.g., HR director, ethics committee).

    💡 Have your employment counsel review the disciplinary procedures section before finalizing — procedural gaps in ethics investigations are the most common trigger for wrongful termination claims in social services organizations.

  8. 8

    Obtain signed acknowledgment from every covered worker

    Each social worker should sign and date an acknowledgment page confirming they have read and understood the code. Retain signed copies in individual personnel files. For annual policy reviews, collect new acknowledgments each time the code is materially updated.

    💡 Use a dated version number on every edition of the code — e.g., 'Version 3.1, Effective [DATE]' — so you can prove which version a worker acknowledged if a later dispute arises.

Frequently asked questions

What is a social work code of ethics?

A social work code of ethics is a formal document that defines the professional standards, ethical obligations, and behavioral expectations for social workers within an organization or practice. It covers areas including confidentiality, informed consent, professional boundaries, conflict of interest, mandatory reporting, competence, and cultural responsiveness. Organizations use it as both a staff accountability tool and a compliance document for licensing boards and accreditation bodies.

Is a social work code of ethics legally required?

In most US states, Canadian provinces, and UK jurisdictions, licensed social workers are required by their licensing board to practice in accordance with a recognized code of ethics — typically the NASW Code of Ethics in the US, the CASW Code in Canada, or the BASW Code in the UK. While a standalone organizational code is not universally mandated by statute, it is routinely required by accreditation bodies, government contracts, and insurance carriers. Organizations without a written code face significant regulatory and liability exposure when complaints arise.

How does an organizational code of ethics relate to the NASW Code of Ethics?

The NASW Code of Ethics sets the national professional standard that all NASW-member social workers must meet. An organizational code of ethics incorporates those standards and adds organization-specific procedures — investigation timelines, record retention rules, reporting chains, and continuing education minimums — that translate national principles into day-to-day operational requirements. The organizational code must meet or exceed the NASW standard; it cannot lower the bar.

What are the most common ethics violations in social work?

The most frequently cited violations in licensing board complaints include boundary violations and sexual misconduct with clients, confidentiality breaches, failure to obtain or document informed consent, practicing outside the scope of competence, and failure to report mandatory reporting obligations. A well-drafted code addresses each of these directly with specific behavioral standards and disciplinary consequences, giving organizations a defensible position when complaints arise.

Can a social work code of ethics be used as a binding employment document?

Yes — when signed by the employee and incorporated by reference into the employment contract or employee handbook, a code of ethics becomes a binding term of employment. Violations can then form the basis for disciplinary action or termination for cause. To maximize enforceability, the code should be presented before or on the employee's first day, signed with a dated acknowledgment, and stored in the personnel file.

What is the difference between a code of ethics and a code of conduct?

A code of ethics articulates the underlying values and moral obligations that govern professional judgment — it answers the question of what is right. A code of conduct translates those values into specific behavioral rules and prohibited actions — it answers the question of what is allowed or required in specific situations. Social services organizations typically need both: a code of ethics that grounds professional identity and a code of conduct that operationalizes it for daily practice.

How often should a social work code of ethics be updated?

Organizations should review the code annually and update it whenever the relevant licensing board revises its national standards, applicable statutes change mandatory reporting requirements, or the organization adds new service lines or populations. The NASW Code of Ethics was most recently revised in 2021 to address technology use and cultural humility — organizations that have not updated their codes since then may have compliance gaps in these areas.

Does a social work code of ethics need to address technology and telehealth?

Yes, and this is one of the most common gaps in older codes. The 2021 NASW Code added explicit standards for technology-mediated practice, including informed consent for electronic communications, data security obligations, and competence requirements for telehealth delivery. Organizations providing any remote or technology-assisted services should add a technology ethics section covering client privacy in digital communications, platform security standards, and the limits of telehealth practice across state or provincial lines.

Do I need a lawyer to create a social work code of ethics?

For small nonprofits or solo practices adopting a straightforward organizational code, a high-quality template aligned with current NASW or CASW standards is typically sufficient. Engage an attorney when the organization operates across multiple jurisdictions with differing mandatory reporting laws, when the code will be incorporated into employment contracts with enforceable discipline clauses, or when the organization is pursuing accreditation that subjects the code to regulatory review. A 1–2 hour review by an employment or healthcare attorney typically costs $300–$600 and is worthwhile for any organization with more than five licensed staff.

How this compares to alternatives

vs Employee Code of Conduct

An employee code of conduct covers general workplace behavior — attendance, conflicts of interest, use of company property, and anti-harassment. A social work code of ethics goes further, addressing profession-specific obligations such as mandatory reporting, client confidentiality, therapeutic boundaries, and licensure competence. Organizations in social services typically need both documents — the code of conduct for general HR purposes and the code of ethics for professional practice accountability.

vs Confidentiality Agreement (NDA)

An NDA protects proprietary business information between parties in a commercial relationship. A social work code of ethics addresses client confidentiality as an ethical and statutory obligation under professional licensing law — it cannot be contracted away or waived by the organization. NDAs are inappropriate substitutes for professional confidentiality standards and do not satisfy licensing board or accreditation requirements.

vs HIPAA Privacy Policy

A HIPAA privacy policy establishes the organization's compliance procedures for protected health information under federal law. A social work code of ethics addresses confidentiality as a professional ethics obligation that applies even when HIPAA does not — for example, to non-covered entities or to information categories HIPAA does not regulate. The two documents complement each other and should be cross-referenced, not treated as interchangeable.

vs Employment Contract

An employment contract governs the terms of the working relationship — compensation, duties, non-compete, and termination. A social work code of ethics defines the professional and ethical standards the worker must meet within that role. The code of ethics is most enforceable when incorporated by reference into the employment contract, making ethics violations an explicit ground for discipline or termination for cause.

Industry-specific considerations

Child and family services

Mandatory child abuse and neglect reporting thresholds, child welfare agency coordination protocols, and heightened documentation standards for court-involved cases.

Healthcare and hospital systems

HIPAA integration into confidentiality clauses, interdisciplinary team communication standards, and discharge planning ethics obligations for medical social workers.

School and educational settings

FERPA-aligned student record confidentiality rules, mandatory reporting protocols for school-based abuse indicators, and specific boundary standards for minor clients.

Mental health and substance use treatment

42 CFR Part 2 substance use record confidentiality requirements, dual-diagnosis boundary considerations, and crisis intervention mandatory reporting protocols.

Government and public social services

Public accountability and whistleblower protections, civil service rule interaction, and heightened conflict-of-interest standards for workers administering public benefits.

Nonprofit and community organizations

Funder compliance requirements, volunteer and intern ethics obligations, and board-level conflict-of-interest integration for small organizations without dedicated HR.

Jurisdictional notes

United States

The NASW Code of Ethics (2021 edition) is the national professional standard for all NASW members and is referenced by most state licensing boards. Mandatory reporting laws vary significantly by state — thresholds, covered reporters, and reporting timelines differ across all 50 states and must be reflected in the organization's code. California, New York, and Texas each have detailed mandatory reporter statutes with specific criminal penalties for non-compliance. The FTC's 2021 guidance and HIPAA Security Rule apply to electronic record-keeping clauses for covered entities.

Canada

The Canadian Association of Social Workers (CASW) Code of Ethics and Guidelines for Ethical Practice govern national standards. Social work regulation is provincial — British Columbia, Ontario, Alberta, and Quebec each have distinct licensing bodies with their own disciplinary procedures and mandatory reporting obligations. Quebec requires that all organizational documents be made available in French for provincially regulated entities. Indigenous cultural competence obligations are increasingly codified in provincial standards, particularly in BC and Manitoba.

United Kingdom

Social workers in England must be registered with Social Work England and adhere to the Professional Standards framework; equivalent bodies govern Scotland (SSSC), Wales (Social Care Wales), and Northern Ireland (NISCC). The BASW Code of Ethics (2021) provides the professional values framework. The Care Act 2014 and Children Act 1989 impose specific safeguarding and mandatory referral duties that must be reflected in any organizational ethics code. All electronic record-keeping clauses must address UK GDPR and the Data Protection Act 2018.

European Union

Social work regulation varies widely across EU member states — some countries have national licensing bodies while others regulate through employer credentialing. The International Federation of Social Workers (IFSW) Global Social Work Statement of Ethical Principles (2018) provides a cross-border framework referenced by many EU national associations. GDPR applies to all client record-keeping and data security obligations under the code, with supervisory authority enforcement active in Germany, France, the Netherlands, and Ireland. Organizations operating across multiple EU member states should obtain jurisdiction-specific legal review of mandatory reporting obligations, which differ materially by country.

Template vs lawyer — what fits your deal?

PathBest forCostTime
Use the templateSmall nonprofits, solo practitioners, and single-jurisdiction agencies adopting a code aligned with NASW or CASW standardsFree2–4 hours to customize
Template + legal reviewOrganizations with 5+ licensed staff, government contracts, or accreditation requirements$300–$600 for a 1–2 hour employment or healthcare attorney review3–5 business days
Custom draftedMulti-jurisdiction agencies, hospital systems, or organizations undergoing formal accreditation review by CSWE, CARF, or The Joint Commission$1,500–$4,000+2–4 weeks

Glossary

Informed Consent
The process by which a client receives clear, comprehensible information about services, risks, and rights before agreeing to receive them.
Dual Relationship
A situation in which a social worker holds two distinct roles simultaneously with a client — such as therapist and employer — creating a conflict of interest or exploitation risk.
Confidentiality
The professional and legal obligation to protect client-disclosed information from disclosure to third parties without explicit consent or lawful justification.
Mandatory Reporting
A legally imposed duty requiring social workers to report suspected child abuse, elder abuse, or imminent harm to appropriate authorities, overriding normal confidentiality obligations.
Self-Determination
The ethical principle that clients have the right to make their own decisions about their lives and services, provided those decisions do not endanger themselves or others.
Competence
The obligation to practice only within the boundaries of one's education, training, supervised experience, and demonstrated skill.
Conflict of Interest
Any personal, financial, or relational interest that could impair a social worker's objectivity or create an exploitative dynamic with a client.
Privileged Communication
A legal protection in some jurisdictions that prevents a social worker from being compelled to disclose client communications in court proceedings.
Supervision
A formal accountability relationship in which a licensed professional oversees and guides the practice of a less-experienced social worker to ensure ethical and competent service delivery.
Licensure
State, provincial, or national certification granted by a regulatory board that authorizes an individual to practice social work and imposes legal accountability for professional conduct.
Cultural Competence
The ongoing commitment to understand, respect, and respond effectively to the cultural backgrounds, identities, and lived experiences of the clients and communities served.

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