- Letter of Agreement (LOA)
- A shorter, less formal alternative to a full contract that documents the key terms of a business arrangement in letter format, signed or acknowledged by both parties.
- Master Professional Services Agreement (MPSA)
- A governing document that sets the standing terms for all future engagements between a service provider and client, so individual projects only need a brief statement of work.
- Statement of Work (SOW)
- A project-level document that references the master agreement and specifies the deliverables, timeline, and fees for a single engagement.
- Scope of Services
- A written description of exactly what the service provider will do, including specific deliverables, activities, and any explicit exclusions.
- Retainer
- A recurring fixed fee paid by the client to secure the service provider's availability and a defined amount of work each period.
- Work Product
- Any deliverable β report, design, code, strategy document β created by the service provider in the course of the engagement.
- Confidential Information
- Non-public information about either party β including client data, pricing, and business strategy β that the receiving party agrees not to disclose.
- Termination for Convenience
- A clause allowing either party to end the agreement without cause by giving a specified number of days' written notice.
- Net 30
- Payment terms requiring the client to remit the full invoice amount within 30 calendar days of the invoice date.
- Intellectual Property (IP) Assignment
- A provision that transfers ownership of work product created during the engagement from the service provider to the client upon full payment.