This checklist service strategy template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
CHECKLIST SERVICE STRATEGY 1. Mission Statement 2. Customer Expectations boxshadowdwn What customer segments do you serve now or want to serve? boxshadowdwn What kind of service do these customer segments expect? boxshadowdwn What are the needs of these customer segments? boxshadowdwn How do these customer segments use or experience your products? boxshadowdwn Have they been asking for any products or services not currently offered? boxshadowdwn Where do service breakdowns occur? How are they handled? 3. Image boxshadowdwn How do you want to be perceived in the community? boxshadowdwn What special produc