1
Complete the company overview with license details
Enter your legal entity name, state of incorporation, physical address, and ownership percentage. Include your master plumber license number and expiration date β lenders verify this before approving financing.
π‘ If you are pre-launch and have not yet registered your LLC, use 'To be formed in [STATE] prior to operations' and note your target registration date.
2
List every service line with an average ticket value
Write out each service you offer β repairs, installs, drain cleaning, remodels, new construction β and attach an average revenue per job based on your local market rates or your own billing history.
π‘ Pull average ticket data from your last 12 months of invoices if you have them. If you are pre-launch, use industry benchmarks from trade associations like PHCC or IBISWorld.
3
Build the local market analysis with verifiable data
Research housing stock age, new construction permit volumes, and population growth in your service area using county assessor data, the US Census Bureau, and local building departments. Do not substitute national statistics for local figures.
π‘ A one-paragraph citation block at the end of the market section β listing your sources and the date accessed β significantly improves credibility with bank loan officers.
4
Map the competitive landscape honestly
Identify three to five plumbing competitors in your target service area using Google Maps and Yelp. Note their review count, response time, pricing model, and apparent specialization. Then write one specific paragraph on why your company wins business they are currently getting.
π‘ A 2Γ2 positioning chart plotting competitors on price vs. response speed makes this section scannable and shows strategic thinking.
5
Define your marketing budget and channels
Allocate a specific monthly dollar amount to each channel β Google LSA, Yelp, direct mail, door hangers, or Nextdoor ads. Estimate the number of leads and jobs each channel should produce at your target CAC.
π‘ Google Local Services Ads typically cost $20β$60 per lead for plumbing in most US markets. Use this as your baseline and adjust for your metro area.
6
Build the operations plan from technician capacity
Calculate maximum annual revenue per technician: billable hours per week Γ average hourly rate Γ 50 working weeks. This caps your revenue ceiling and determines your hiring trigger points for Years 2 and 3.
π‘ Plan for 65β70% billable utilization per technician β the remaining 30β35% is drive time, admin, and callbacks. Projecting 90%+ utilization produces unreachable revenue numbers.
7
Complete the licensing and insurance section
List every credential and policy required in your state and county with current status, coverage amounts, and renewal dates. Attach copies of active licenses and insurance certificates as appendices.
π‘ Call your bonding company before finalizing this section β bond requirements for plumbing contractors vary by county and project type, and the amount required for commercial work is often 2β5Γ higher than for residential.
8
Build the financial model from job volume up
Enter projected weekly job count by service type in Year 1, multiply by average ticket per service line, and sum to monthly revenue. Layer in direct costs (labor and materials at your target gross margin) and fixed overhead to produce a monthly P&L and cash flow statement.
π‘ Identify the month you hit break-even and call it out explicitly in the executive summary β it is the single number most lenders ask about first.