- Scope of Work
- A detailed description of the specific tasks, deliverables, and boundaries of a project β what is included and, critically, what is not.
- Deliverable
- A concrete, measurable output produced at a defined point in the project β a report, a website page, a software module, or a completed installation.
- Milestone
- A scheduled checkpoint in a project timeline that marks the completion of a significant phase or deliverable.
- Retainer
- A recurring fixed fee paid by a client to secure ongoing access to a service provider's time or expertise, typically billed monthly.
- Change Order
- A formal written request to modify the original scope, timeline, or budget of a project after the proposal has been accepted.
- RFP (Request for Proposal)
- A formal document issued by a buyer inviting qualified vendors to submit structured proposals for a defined project or contract.
- Value Proposition
- A clear statement of the specific benefit a service provider delivers, how it solves the client's problem, and why it is better than the alternatives.
- Payment Schedule
- The agreed sequence of payments tied to project milestones, calendar dates, or percentage of completion β e.g., 30% upfront, 40% at mid-point, 30% on delivery.
- Discovery Phase
- An initial paid or unpaid phase of a project dedicated to research, requirements gathering, and defining the problem before solution work begins.
- Proposal Validity Period
- The window of time during which the pricing and terms stated in a proposal remain binding on the provider β typically 30 to 60 days from issue date.