- Facilitation
- The act of guiding a group through an activity or discussion in a neutral, structured way that keeps participants on task and ensures everyone contributes.
- Debrief
- A structured discussion held immediately after an exercise to surface what participants learned, how they felt, and how the experience connects to real work situations.
- Psychological Safety
- A team climate in which members feel safe to speak up, ask questions, admit mistakes, and take interpersonal risks without fear of embarrassment or punishment.
- Icebreaker
- A short, low-stakes opening activity designed to reduce social tension and help participants feel comfortable before a longer session begins.
- Trust Fall Exercise
- A physical or metaphorical activity in which one participant relies entirely on others, used to demonstrate dependence and build interpersonal trust.
- Cross-functional Team
- A group made up of members from different departments or disciplines who work together on a shared goal, requiring intentional communication norms.
- Active Listening
- A communication practice in which the listener fully concentrates, acknowledges, and responds to what is being said rather than passively hearing words.
- Team Charter
- A written agreement that defines a team's purpose, roles, working norms, and decision-making process β often created as a follow-on to team building sessions.
- Retrospective
- A structured reflection meeting β borrowed from agile methodology β in which a team discusses what went well, what didn't, and what to change going forward.
- Engagement
- The degree to which employees are emotionally invested in their work and their team, measured through participation, discretionary effort, and retention indicators.