- Management Authority
- The specific powers delegated by the owner to the manager, defining what decisions the manager can make without owner approval.
- Scope of Services
- A written description of all operational functions the manager is responsible for, used to define performance expectations and resolve scope disputes.
- Management Fee
- The compensation paid to the manager, typically expressed as a fixed monthly retainer, a percentage of gross revenue, or a combination of both.
- Performance Bonus
- An additional incentive payment triggered when the manager meets or exceeds defined KPIs such as revenue targets, cost reduction thresholds, or occupancy rates.
- Fiduciary Duty
- A legal obligation requiring the manager to act in the best interests of the owner, avoiding conflicts of interest and unauthorized self-dealing.
- Indemnification
- A contractual obligation by one party to compensate the other for specified losses, damages, or legal costs arising from defined events or breaches.
- Limitation of Liability
- A clause capping the maximum financial exposure of the manager to a defined amount — typically the fees paid in the prior 12 months.
- Termination for Cause
- The right to end the agreement immediately, without notice or severance, upon specified material breaches such as fraud, gross negligence, or criminal conduct.
- Transition Period
- A contractually defined window following notice of termination during which the manager must cooperate with handover of records, systems, and ongoing operations.
- Non-Solicitation
- A post-termination restriction preventing the manager from soliciting the owner's customers, employees, or vendors for a defined period after the agreement ends.
- Reporting Period
- The agreed interval — weekly, monthly, or quarterly — at which the manager must deliver financial and operational performance reports to the owner.