How Can We Help You?
Our support team is here to help you get the most out of Business in a Box. Reach out and we'll get back to you as soon as possible.
Help Center
Browse guides, tutorials, and step-by-step answers. Most questions answered instantly.
Visit Help CenterEmail Support
Send us a message and our team will respond within 24 hours during business days.
support@business-in-a-box.comPhone Support
Speak with our team during business hours for urgent questions and account issues.
1-514-768-4100Get in Touch
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Whether you have a question about features, pricing, a demo, or anything else, our team is ready to answer all your questions.
Phone
1-514-768-4100
Headquarters
Montreal, QC, Canada — Mon-Fri, 9 AM - 5 PM EST
Support by Plan
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Frequently Asked Questions
Common Questions
Quick answers to the most common questions about our platform.
Our support team typically responds within 24 hours during business days (Monday-Friday, 9 AM - 5 PM EST). For urgent issues, we recommend using our live chat for faster assistance.
We offer email support, live chat, phone support, and a comprehensive help center with guides and tutorials. Enterprise customers also have access to dedicated account managers and priority support.
Yes! You can watch a full product demo on our demo page — no signup required. It covers all key features including AI tools, projects, documents, team tools, and more.
Yes, our platform is available in multiple languages and our support team can assist in English, French, and Spanish. We're continuously expanding our language support to serve our global user base.
You can manage your subscription directly from your account settings. If you need assistance, contact our billing team by selecting "Billing & Pricing" in the form above or emailing support@business-in-a-box.com.
Yes! Business in a Box offers a Free Forever plan — no credit card required. You can explore the platform, access core features, and start organizing your business at no cost. Upgrade to a paid plan at any time to unlock additional features and capacity. Visit our pricing page for the full comparison.
Yes. Business in a Box supports data import from common file formats (CSV, Excel, Word) and popular business tools to make your transition smooth. If you need help migrating your existing data, our support team can guide you through the process step by step.
Business in a Box is fully responsive and works on any device through your web browser — no download required. A dedicated mobile app is on our product roadmap to deliver an even more streamlined on-the-go experience. Stay tuned for updates.
Absolutely. We offer Pro and Enterprise plans designed for growing teams and larger organizations. Enterprise plans include dedicated account management, priority support, custom onboarding, advanced security controls, and volume pricing. See all plans or contact our sales team to discuss your specific needs.
Still need help?
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Join the 20 million users worldwide who have trusted Business in a Box to help run their business.
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