- Behavioral Indicator
- A specific, observable action or pattern that demonstrates a competency β for example, 'responds to emails within one business day' as an indicator of reliability.
- Performance Standard
- The defined minimum or target level of quality, output, or conduct expected of an employee in a given role or across all roles.
- Self-Assessment
- A process in which an employee evaluates their own performance against established criteria before or alongside a manager's review.
- Competency
- A cluster of related skills, knowledge, and behaviors that contribute to effective job performance β such as communication, initiative, or collaboration.
- Action Item
- A specific, time-bound task assigned to address a gap identified during a performance assessment.
- Onboarding
- The structured process of integrating a new employee into an organization, covering orientation, role expectations, tools, and culture.
- 360-Degree Feedback
- A performance input method that gathers assessments from an employee's manager, peers, direct reports, and sometimes the employee themselves.
- Performance Improvement Plan (PIP)
- A formal document outlining specific behavioral or output deficiencies, measurable improvement goals, and a timeline for achieving them.