This apology for overshipment template has 1 pages and is a MS Word file type listed under our production & operations documents.
OBJECT: APOLOGY FOR OVERSHIPMENT Dear [CONTACT NAME], We are still trying to find out what went wrong with your order. Please accept our apology for having shipped merchandise in excess of your purchase order. Please note that we have made an adjustment in your account to reflect this error and have arranged [DELIVERY SERVICE] to pick up the excess merchandise on [DATE] at your facility. We are truly sorry for the inconvenience this has caused you and are most appreciative of your cooperation and understanding in this matter