This reply apology and notice of shipment in replacement template template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
OBJECT: APOLOGY AND NOTICE OF SHIPMENT IN REPLACEMENT Dear [CONTACT NAME], Your letter of [DATE] has been received and we were very sorry to hear about the problem you experienced with our [PRODUCT]. We maintain rigid inspection standards but occasionally an imperfection does slip by, as it unfortunately did in the case of your [PRODUCT]. We have entered a replacement order to be shipped to you at once. Your satisfaction is extremely important to us and we apologize for the inconvenience you have been caused. Thank you for pur