This i am sorry you are displeased with the substitute item template template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
OBJECT: SORRY THAT YOU ARE DISPLEASED WITH THE SUBSTITUTE ITEM Dear [CONTACT NAME], Thank you for your recent letter expressing your displeasure regarding a substitute item on your purchase order [ORDER NUMBER]. You ordered [PRODUCT], but instead received [PRODUCT]. Because the item you ordered was not in stock at the time, we sent a more expensive item because we wanted to prevent any inconvenience on your part. This model has several important features that you might enjoy: boxshadowdwn Benefit boxshadowdwn Benefit boxs