This rate your company template template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
RATE YOUR COMPANY Now it’s your turn. Complete the following questionnaire to help you pinpoint areas of customer listening where you might need to improve. Yes No My company has a comprehensive policy regarding customer complaints Everyone in the organization is familiar with the policy for handling complaints. We have a specific policy for documenting complaints. Complaints are regularly about the results of the complaint resolution. We know the cost of complaints. Our organization regularly surveys customers and lost customers for complaints. Someone in management follows up with complainers to ensure fol