- Active Directory (AD)
- Microsoft's directory service for managing user accounts, computers, groups, and security policies across a Windows network.
- Group Policy Object (GPO)
- A set of configuration rules applied to users or computers in an Active Directory environment to enforce security and operational standards.
- FLSA Classification
- The US Fair Labor Standards Act designation of a position as exempt or non-exempt, determining whether the employee is entitled to overtime pay.
- Essential Functions
- The core duties a role exists to perform — the tasks that, if removed, would fundamentally change the nature of the job, and which are used to assess reasonable accommodation under the ADA.
- Windows Server
- Microsoft's server operating system family (2016, 2019, 2022) used to host applications, manage directory services, and deliver network resources.
- ITIL
- Information Technology Infrastructure Library — a framework of best practices for IT service management, commonly referenced in sysadmin role requirements.
- SLA (Service Level Agreement)
- A documented commitment defining the expected response and resolution time for IT incidents or service requests.
- Patch Management
- The process of regularly identifying, testing, and deploying software updates to servers and endpoints to close security vulnerabilities.
- KPIs (Key Performance Indicators)
- Quantifiable metrics used to evaluate whether a role is meeting its performance targets — such as system uptime percentage or mean time to resolution.
- Reasonable Accommodation
- An adjustment to the work environment or job duties required by disability-discrimination law to enable a qualified employee to perform essential functions.
- At-Will Employment
- Employment that either party may end at any time for any lawful reason, without advance notice — the default standard in most US states.