Crisis Communication Policy Template

This crisis communication policy template has 3 pages and is a MS Word file type listed under our human resources documents.

Sample of our crisis communication policy template:

CRISIS COMMUNICATION POLICY INTRODUCTION The Crisis Communication Policy of [COMPANY NAME] establishes guidelines and procedures for effectively managing communication during times of crisis or emergency. This Policy aims to ensure that all communication is timely, accurate, consistent, and empathetic to stakeholders' needs, helping to protect the company's reputation and maintain trust. PURPOSE The purpose of this Policy is to: Define the principles and processes for crisis communication. Assign responsibilities for communication during a crisis. Ensure that information is communicated transparently and ethically. DEFINITIONS Crisis: Any unexpected and significant event or situation that has the potential to disrupt normal business operations, impact stakeholders, and require immediate and coordinated communication efforts. PRINCIPLES OF CRISIS COMMUNICATION [COMPANY NAME] is committed to the following principles when managing crisis communication: Timeliness: Information will be disseminated promptly. Accuracy: Information will be verified for accuracy and updated as needed. Consistency: Messages will be consistent across all communication channels. Transparency: [COMPANY NAME] will provide open and honest communication. Empathy: Communication will take into account the concerns and needs of stakeholders. CRISIS COMMUNICATION TEAM [COMPANY NAME] will establish a Crisis Communication Team responsible for coordinating and executing communication efforts during a crisis. This team may include representatives from various departments, including Public Relations, Legal, Human Resources, and Operations. COMMUNICATION CHANNELS