1
Complete the company overview and define your service model
Enter your legal entity name, formation date, location, facility size, and number of service bays. Choose your primary service model β full-service shop, mobile, or hybrid β and state it clearly here.
π‘ Confirm your bay count before filling in any financial projections β every revenue figure flows from the number of bays multiplied by billable hours per day.
2
Research and localize your market data
Pull registered RV counts for your county or metropolitan area from your state DMV database or RVIA's annual ownership report. Calculate the number of RV owners within your target service radius using a mapping tool.
π‘ Cross-reference the local campground and RV park count within 30 miles β each park is a referral partner and a proxy for local RV traffic density.
3
Map competitors and define your differentiation
List every dealer service department, independent shop, and mobile technician within 25 miles. Record their labor rates, wait times, certifications, and customer reviews. Then write one specific paragraph on why your shop wins.
π‘ Call competitors posing as a customer to confirm actual scheduling wait times β this is your most powerful differentiator if you can guarantee same-week service.
4
Build your services menu with average ticket values
List every service category you will offer and assign an average labor time, parts cost, and total ticket value. Sum across expected weekly volume to produce a weekly revenue estimate you can use as a sanity check on your financial model.
π‘ Seasonal services β winterization, de-winterization, pre-trip inspections β are high-margin, bookable in advance, and excellent for cash-flow smoothing. Feature them prominently.
5
Define your marketing channels and budget
Select two to three primary acquisition channels and assign a monthly budget and expected customer acquisition cost to each. Tie the customer volume from your marketing section directly to the revenue line in your financial model.
π‘ Google Local Services Ads with RVIA certification badge typically deliver lower CAC than general Google Search for RV repair β set up a separate campaign for each service category.
6
Build the financial model from bay hours up
Start with your bay count and multiply by estimated billable hours per day, days per month, and your labor rate to get a monthly labor revenue ceiling. Add parts revenue at your target margin. Then layer in fixed costs β rent, payroll, insurance, utilities β to calculate breakeven.
π‘ Model a conservative scenario at 55% bay utilization and a base case at 70% β most SBA lenders want to see the business survive at below-average utilization.
7
Itemize startup costs and state the funding ask
List every pre-opening expense in a table with a dollar amount and source quote where possible. Total them, add six months of working capital, and state the funding amount, instrument, and equity injection clearly.
π‘ Get actual equipment quotes from lift and diagnostic tool suppliers before writing the startup cost section β estimated ranges undermine lender confidence.
8
Write the executive summary last
Compress the most compelling data point from each section into a 1β2 page summary: market size, competitive advantage, team credentials, Year 1 and Year 3 revenue, and the funding ask with expected ROI or loan payback period.
π‘ Your SBA loan officer will read the executive summary and financials first. If the numbers in the summary do not match the model exactly, the application stalls.