- Job Description
- A formal document defining the duties, qualifications, reporting relationships, and conditions of a specific role — used for hiring, performance management, and legal reference.
- SDLC (Software Development Life Cycle)
- The structured process an IT team follows to plan, design, build, test, and deploy software — a core framework IT PMs are expected to manage.
- PMP (Project Management Professional)
- A globally recognized certification issued by PMI that validates a project manager's knowledge of structured project delivery methodology.
- PRINCE2
- A process-based project management methodology widely used in the UK, EU, and government sectors, emphasizing defined stages and governance gates.
- Agile / Scrum
- An iterative project delivery approach in which work is broken into short sprints; the IT PM (or Scrum Master) facilitates sprint planning, daily standups, and retrospectives.
- Stakeholder Management
- The ongoing process of identifying, communicating with, and managing the expectations of everyone who has an interest in a project's outcome.
- Change Management
- A structured approach to transitioning individuals and teams from a current state to a desired future state, particularly during IT system rollouts.
- KPI (Key Performance Indicator)
- A measurable value used to evaluate how effectively an IT project or team is achieving defined objectives — e.g., on-time delivery rate or bug resolution time.
- RACI Matrix
- A responsibility assignment chart defining who is Responsible, Accountable, Consulted, and Informed for each task or decision in a project.
- At-Will Employment
- Employment that either party may end at any time for any lawful reason without advance notice or cause — the default in most US states but not in Canada, the UK, or the EU.
- Confidentiality Clause
- A contractual provision prohibiting the employee from disclosing or misusing the employer's proprietary information during and after employment.