This we received your return and are happy to exchange it template template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
OBJECT: WE RECEIVED YOUR RETURN AND ARE HAPPY TO EXCHANGE IT Dear [CONTACT NAME], We received your return of [PRODUCT] model [NUMBER] (invoice [NUMBER]) and are happy to exchange it for model [NUMBER], which we hope is more suitable to your needs. Since model [NUMBER] is priced lower than model [NUMBER], we have credited your account [AMOUNT]. I’ve enclosed a copy of our new catalog in which we feature a new line of products. Please call the number below or use the form in the catalog whenever you would like to place another