This we've followed the warranty to the letter - and beyond template template has 1 pages and is a MS Word file type listed under our sales & marketing documents.
OBJECT: WE’VE FOLLOWED OUR WARRANTY TO THE LETTER – AND BEYOND Dear [CONTACT NAME], I’m sorry to hear that you are upset that we are not fixing your [PRODUCT]. However, we have followed our warranty to the letter – and beyond. When you purchased our [PRODUCT], you declined installation in return for a [AMOUNT] discount. As noted on your warranty, if a factory-authorized serviceman performs the installation, you are covered for parts and labor for one year from the date of purchase. If you do not use an authorized serviceman,