[{"data":1,"prerenderedAt":507},["ShallowReactive",2],{"document-travel-services-agreement-D923":3},{"document":4,"label":21,"preview":11,"thumb":22,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":23,"breadcrumb":27,"related":33,"customDescModule":170,"customdescription":6,"mdFm":171,"mdProseHtml":506},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":20},"TRAVEL SERVICES AGREEMENT This Travel Services Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Travel Service provide\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [SECOND PARTY NAME] (the \"Client\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] PREAMBLE WHEREAS [YOUR COMPANY NAME] is in the business of providing travel management and other travel agency services; WHEREAS the Client wishes to obtain such services exclusively from [YOUR COMPANY NAME] and [YOUR COMPANY NAME] wishes to be the exclusive provider thereof to the Client, subject to the terms and conditions of this Agreement; NOW THEREFORE in consideration of the mutual promises and covenants contained in this Agreement and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 1. DEFINITIONS In this Agreement, except where the context or subject matter is inconsistent therewith, the following terms shall have the following meanings: 1.1 \"Agreement\" shall mean this document and the annexed schedules which are incorporated herein together with any future written and executed amendments. 1.2 \"Associated Staff\" shall mean any officer, director, employee, agent, or student of the parties, and any other person involved in the execution of this Agreement. 1.3 \"Documentation\" shall mean all documents, regardless of form, relating to the Services. 1.4 \"Material\" shall mean any and all information and materials, relating to a party's business, given to the other party from time to time for review, data processing, or for any other reason, and all copies thereof regardless of form or storage medium, including, but not limited to, documentation, notes, formulae, components, drawings, data, flow-charts, plans, specifications, techniques, processes, algorithms, inventions, prototypes, protocols, patent portfolio, pre-clinical and clinical studies, contracts, marketing and other financial and business plans, business processes and methods of doing business and includes all confidential and proprietary information which is at any time so designated by either party, either in writing or orally. 2. SCHEDULES 2.1 The following Schedules are attached hereto and are hereby incorporated by reference and made part of this Agreement: 2.1.1 Schedule \"A\" - Services 2.1.2 Schedule \"B\" - Fees & Payment 2.1.3 Schedule \"C\"- Service Level Agreement 2.1.4 Schedule \"D\"- Other & Risk/Reward Program Attachment 3. SUBJECT/SCOPE OF AGREEMENT 3.1 [YOUR COMPANY NAME] will provide the services described in Schedule \"A\", attached hereto (the \"Services\"), to the Client according to the terms and conditions of this Agreement. [YOUR COMPANY NAME] will use its best efforts, skill and ability in performing the Services under this Agreement. 4. RELATIONSHIP OF THE PARTIES 4.1 As [YOUR COMPANY NAME] is undertaking to perform Services for the Client, and is doing so as an independent contractor and not as an employee, agent, partner, or joint venturer of the Client, [YOUR COMPANY NAME]'s fees will be limited to those stated in Schedule \"B\" to this Agreement. [YOUR COMPANY NAME] will not participate in any of the Client's employee benefit plans nor receive any other compensation beyond that stated in such Schedule \"B\", a copy of which has been appended hereto and initialed by the parties for identification. [YOUR COMPANY NAME] will not have any power or authority to bind the Client or to assume or create any obligation or responsibility, express or implied, on the Client's behalf or in the Client's name, and [YOUR COMPANY NAME] will not represent to any person or entity that [YOUR COMPANY NAME] has such power or authority. 5. [YOUR COMPANY NAME]'S STATUS 5.1 [YOUR COMPANY NAME] is an independent contractor. The Client is not responsible for verifying the existence or sufficiency of the qualifications, authorizations, permits or licenses of [YOUR COMPANY NAME] and/or [YOUR COMPANY NAME]'s employees. [COMPANY NAME] represents and warrants that [YOUR COMPANY NAME] and any employees of [YOUR COMPANY NAME] are authorized to work and are not acting and will not act during the term of this Agreement in violation of any applicable laws and the regulations thereunder or any agreement it has entered into with a third party. The parties will indemnify each other against any and all claims, damages, losses and other liabilities including, but not limited to, fines, penalties and/or attorneys' fees incurred by the parties and/or either party's employees or agents are not authorized to perform all or part of the Services. 6. FEES AND EXPENSES 6.1 The fees and payment for [YOUR COMPANY NAME]'s Services shall be as specified in Schedule \"B\", attached hereto. 6.2 The Client shall be responsible for all travel costs and charges, including, without limitation, prepaid ticket charges, rush ticket deliveries, invoice/ticket reprints, penalties, waivers, cancellation charges, airline service fees, void processing fees and penalty fares incurred by it, as well as the cost of lost ticket applications, ticket copies and ticket usage verifications, unless same is incurred as a result of the negligence or misconduct of [YOUR COMPANY NAME]. 6.3 The Client will pay interest on any overdue accounts at a rate of [PERCENTAGE %] per annum calculated monthly from the due date to the date of payment. 7. MATERIALS AND/OR SUPPLIES 7.1 Unless otherwise expressly specified in this Agreement, the Client shall supply, at the Client's sole expense, all materials, supplies and other resources necessary to perform the Services. 7.2 In the event that any material, supply or other resource is supplied by the Client, and unless expressly specified in this Agreement, such material, supply or other resource must be promptly returned to the Client, upon request or upon expiry or termination of this Agreement for any reason. Such material, supply or other resource must be packaged appropriately to ensure its protection upon return to the Client and be returned in good working order and in an appropriate state of repair, taking into consideration normal wear and tear during the course of the performance of the Services. Should [YOUR COMPANY NAME] fail to fulfill its obligations under this Subsection 7.2, [YOUR COMPANY NAME] shall be liable for the cost of replacement of such material, supply or other resource in the condition such equipment, tool, material, supply or other resource would have been had these obligations been fulfilled. 8. TERM 8.1 This Agreement will come into force as of the Effective Date and will expire on [DATE] (the \"Initial Term\") unless extended by the parties in writing or otherwise terminated by the parties in accordance with the terms of this Agreement subject to earlier termination according to Section 9, hereof. 8.2 At the end of the Initial Term, this Agreement will be automatically renewed for successive [NUMBER] year terms (a \"Renewal Term\") unless either Party provides written notice to the other Party of its desire to terminate this Agreement in accordance herewith. 9. TERMINATION The Client shall have the right to terminate or cancel all or part of the Services contemplated by this Agreement or any request for Services on any specific task at any time by giving [YOUR COMPANY NAME] [NUMBER] days prior written notice of its intent to so terminate or cancel",null,"Travel Services Agreement","16",102,"doc","https://templates.business-in-a-box.com/imgs/1000px/travel-services-agreement-D923.png","https://templates.business-in-a-box.com/imgs/250px/923.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#923.xml",{"title":6,"description":6},[16,19],{"label":17,"url":18},"Legal Agreements","/templates/business-legal-agreements/",{"label":17,"url":18},"travel services agreement","Travel Services Agreement Template","https://templates.business-in-a-box.com/imgs/400px/923.png",[24,16,19],{"label":25,"url":26},"Templates","/templates/",[28,29,30],{"label":25,"url":26},{"label":17,"url":18},{"label":31,"url":32},"Services & Consulting","/templates/services-and-consulting/",[34,38,42,46,50,54,58,62,66,70,74,78,82,97,112,129,143,157],{"label":35,"url":36,"thumb":37,"extension":10},"Travel Policy","/template/travel-policy-D13191","https://templates.business-in-a-box.com/imgs/250px/13191.png",{"label":39,"url":40,"thumb":41,"extension":10},"Administrative Services Agreement","/template/administrative-services-agreement-D850","https://templates.business-in-a-box.com/imgs/250px/850.png",{"label":43,"url":44,"thumb":45,"extension":10},"Professional Services Agreement","/template/professional-services-agreement-D13277","https://templates.business-in-a-box.com/imgs/250px/13277.png",{"label":47,"url":48,"thumb":49,"extension":10},"Transition Services Agreement","/template/transition-services-agreement-D13190","https://templates.business-in-a-box.com/imgs/250px/13190.png",{"label":51,"url":52,"thumb":53,"extension":10},"SEO Services Agreement","/template/seo-services-agreement-D12861","https://templates.business-in-a-box.com/imgs/250px/12861.png",{"label":55,"url":56,"thumb":57,"extension":10},"Travel and Expense Policy","/template/travel-and-expense-policy-D13796","https://templates.business-in-a-box.com/imgs/250px/13796.png",{"label":59,"url":60,"thumb":61,"extension":10},"Management Services Agreement","/template/management-services-agreement-D551","https://templates.business-in-a-box.com/imgs/250px/551.png",{"label":63,"url":64,"thumb":65,"extension":10},"Agreement with Provider of Network Services","/template/agreement-with-provider-of-network-services-D5187","https://templates.business-in-a-box.com/imgs/250px/5187.png",{"label":67,"url":68,"thumb":69,"extension":10},"Inter-Company Services Agreement","/template/inter-company-services-agreement-D886","https://templates.business-in-a-box.com/imgs/250px/886.png",{"label":71,"url":72,"thumb":73,"extension":10},"Simple Accounting Services Agreement","/template/simple-accounting-services-agreement-D13529","https://templates.business-in-a-box.com/imgs/250px/13529.png",{"label":75,"url":76,"thumb":77,"extension":10},"Architectural Services Agreement","/template/architectural-services-agreement-D13903","https://templates.business-in-a-box.com/imgs/250px/13903.png",{"label":79,"url":80,"thumb":81,"extension":10},"Fulfillment Services Agreement","/template/fulfillment-services-agreement-D159","https://templates.business-in-a-box.com/imgs/250px/159.png",{"description":83,"descriptionCustom":6,"label":84,"pages":85,"size":86,"extension":10,"preview":87,"thumb":88,"svgFrame":89,"seoMetadata":90,"parents":92,"keywords":91,"url":96},"SERVICE AGREEMENT This SERVICE AGREEMENT (\"Agreement\") is effective [DATE], BETWEEN: [COMPANY NAME] (the \"Contractor\"), a company organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [COMPANY NAME] (the \"Customer\"), a company organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] (The Contractor and the Customer shall be individually referred to as a \"Party\" and collectively referred to as the \"Parties\", as the context may require). WHEREAS A. Contractor has experience and expertise in [DESCRIBE EXPERIENCE AND SERVICE]. B. Customer desires to have Contractor provide services for them. C. Contractor desires to provide services to Customer on the terms and conditions set forth herein (the \"Services\"). NOW THEREFORE, in consideration of the above recitals, the representations, warranties, and agreements contained in this Agreement and for other good and valuable consideration, the receipt and adequacy of which are now acknowledged, the Parties agree as follows: SERVICES PROVIDED Beginning on upon agreement to this contract, [CONTRACTOR] will provide to [CUSTOMER] the following service (collectively, the /Services\"): Description of the project: [DESCRIBE THE SERVICE REQUIRED]. SCOPE OF WORK Contractor agrees to provide Services pursuant to the Scope of Work set forth in Exhibit A attached hereto (the \"Scope of Work\"). TERM Unless both parties mutually agree on an extension, this contract will automatically terminate on [SPECIFY]. PERFORMANCE The parties agree to do everything possible to ensure that the terms of this Agreement take effect. PAYMENT FOR SERVICES In exchange for the Services rendered, a payment of [SPECIFY] will be made to the Contractor upon completion of the scheduled Services described in this Contract. If an invoice is not paid on the due date, interest will be added to the current balance. These amounts shall be payable, and the Customer shall pay all overdue amounts at the lesser of [SPECIFY] per cent per annum or the maximum percentage permitted by applicable law. Or Customer will pay Contractor as follows: [SPECIFY]. DELIVERY OF SERVICES The Contractor will exercise due diligence in the provision of services. However, the Customer acknowledges that the indicated delivery times and other payment milestones listed in Scope of Work are estimates and do not constitute final delivery dates. SECURITY The Contractor must make reasonable security arrangement to protect Material from unauthorized access, collection, use, alteration or disposal. OWNERSHIP RIGHT The Customer shall hold the copyright for the agreed version of the Services as delivered, and the Customer's copyright notice may be displayed in the final version. All works, ideas, discoveries, inventions, patents, products or other information that may be protected by copyright (collectively, the \"Work Product\" developed in whole or in part by the Contractor in connection with the Services, shall be the exclusive property of the Customer. Upon request, the Contractor shall execute all documents necessary to confirm or perfect the exclusive ownership of the Customer's \"Work Product\". The Contractor retains exclusive rights to pre-existing materials used in the Customer's projects. The Customer shall not have the right to reuse, resell or otherwise transfer material belonging to the contractor or third parties. The Contractor reserves the right to use the finished public product as an example of a product. RETURN OF PROPERTY Upon the expiry or termination of this Agreement, the Contractor will return to the Customer any property, documentation, records or Confidential Information which is the property of the Customer. COMPENSATION For all services rendered by the Contractor under this Agreement, the Customer shall indemnify the Contractor. In the event that the Customer fails to make any of the payments mentioned, the Contractor shall have the right, but shall not be obliged, to exercise any of the following remedies: ","Service Agreement","6",513,"https://templates.business-in-a-box.com/imgs/1000px/service-agreement-D12711.png","https://templates.business-in-a-box.com/imgs/250px/12711.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12711.xml",{"title":91,"description":6},"service agreement",[93,95],{"label":17,"url":94},"business-legal-agreements",{"label":17,"url":94},"/template/service-agreement-D12711",{"description":98,"descriptionCustom":6,"label":99,"pages":100,"size":86,"extension":10,"preview":101,"thumb":102,"svgFrame":103,"seoMetadata":104,"parents":106,"keywords":105,"url":111},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":105,"description":6},"non disclosure agreement nda",[107,108],{"label":17,"url":94},{"label":109,"url":110},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":113,"descriptionCustom":6,"label":114,"pages":115,"size":86,"extension":10,"preview":116,"thumb":117,"svgFrame":118,"seoMetadata":119,"parents":121,"keywords":120,"url":128},"VENDOR AGREEMENT This Vendor Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [NAME OF THE COMPANY], (the \"Company\"), a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [NAME OF THE VENDOR], (the \"Vendor\"), an individual with his main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] Collectively, the Company and Vendor shall be referred to as the \"Parties.\" WHEREAS, the Company desires to engage the Vendor for the purpose of supplying Products [SPECIFY PRODUCTS] or Services [SPECIFY SERVICES] as mentioned and described in EXHIBIT A GOOD/SERVICES; WHEREAS, the Vendor is interested in supplying the Products/performing the Services that the Company wishes; WHEREAS, both the Parties wish to evidence their contract in writing and both the Parties have the capacity to enter into and perform this contract; NOW THEREFORE in consideration and as a condition of the Parties entering into this Agreement and other valuable considerations, the receipt and sufficiency of which consideration is acknowledged, the Parties agree as follows: INCORPORATION OF RECITALS The Parties agree that the Recitals are true and correct and are incorporated into this Agreement as though set forth in full. RELATIONSHIP The Vendor acknowledges that they are solely an Independent Contractor and not an employee, agent, partner or joint venture of the Company. The Company will provide the Vendor with the details of the Services/Products it wants the Vendor to undertake and supply/perform henceforth. The Company shall not withhold any taxes or any amount or payment due to the Vendor and which it owes to the Vendor in regard to the Services rendered by it to the Company. TERM The present Agreement shall come into force on the Effective Date hereof and shall remain in force for a period of [NUMBER OF MONTHS] months starting from the Effective Date hereof and shall terminate at the expiration of the Term hereof. SERVICES/PRODUCTS The Vendor shall provide such Services/Products as mentioned in Exhibit A attached to the present Agreement. PAYMENT As consideration for, and subject to the Vendor's continued performance of, all of the Vendor Services, the Vendor will receive a lump sum cash fee of [AMOUNT] for each full calendar month during which the Vendor provides the Vendor's Services to the Company. The said payment shall be paid via [SPECIFY MODE OF PAYMENT]. VENDOR'S DOCUMENTATION At the time of Vendor registration and/or at any time thereafter and/or from time to time as may be required, the Company may seek information, data or documents as may be specified by the Company which clearly and unambiguously verify the details, including the Vendor's bank account provided by Vendor at the time of registration with or at any subsequent date. The Company has the right to reject any one or more of the documents submitted by the Vendor and may ask for other documents or further information. WARRANTIES BY THE VENDOR The Vendor warrants that the signatory to the present Agreement has the right and full authority to enter into this Agreement with the Company and the Agreement so executed is binding in nature. All obligations narrated under this Agreement are legal, valid, binding, and enforceable in law against the Vendor. There are no proceedings pending against the Vendor, which may have a material adverse effect on its ability to perform and meet the obligations under this Agreement. The Vendor warrants that it is an authorized business establishment and holds all the requisite permissions, authorities, approvals, and sanctions to conduct its business and to enter into the present Agreement with the Company. The Vendor shall always ensure compliance with all the requirements applicable to its business and for the purposes of this Agreement including but not limited to Intellectual Property rights. It further declares and confirms that it has paid and shall continue to discharge all its obligations towards statutory authorities. The Vendor warrants that it has adequate rights under relevant laws including but not limited to various Intellectual Property legislation(s) to enter into this Agreement with the Company and perform the obligations contained herein and that it has not violated/infringed any Intellectual Property rights of any third party. LIMITATION OF LIABILITY It is expressly agreed by the Vendor that the Company shall under no circumstances be liable or responsible for any loss, injury or damage to the Vendor or any other Party whomsoever, arising on account of any transaction under this Agreement. The Vendor agrees and acknowledges that it shall be solely liable for any claims, damages, or allegations arising out of the Products/Services and shall hold the Company harmless and indemnified against all such claims and damages. Further, the Company shall not be liable for any claims or damages arising out of any negligence, misconduct, or misrepresentation by the Vendor or any of its Representatives. The Company under no circumstances shall be liable to the Vendor for loss and/or anticipated loss of profits, or for any direct or indirect, incidental, consequential, special or exemplary damages arising from the subject matter of this Agreement, regardless of the type of claim and even if the Vendor has been advised of the possibility of such damages, such as, but not limited to loss of revenue or anticipated profits or loss of business, unless such loss or damages are proven by the Vendor to have been deliberately caused by the Company. CONFIDENTIALITY Definition: \"Confidential Information\" means any proprietary information, technical data, trade secrets or know-how of the Company, including, but not limited to, research, business plans or models, product plans, products, services, computer software and code, developments, inventions, processes, formulas, technology, designs, drawings, engineering, customer lists and customers (including, but not limited to, customers of the Company on whom the Vendor called or with whom the Vendor became acquainted during the Term of his performance of the Services), markets, finances or other business information disclosed by the Company either directly or indirectly in writing, orally or by drawings or inspection of parts or equipment. Confidential Information does not include information which: (a) is known to the Vendor at the time of disclosure to the Vendor by the Company as evidenced by written records of the Vendor, (b) has become publicly known and made generally available through no wrongful act of the Vendor, or (c) has been rightfully received by the Vendor from a third party who is authorized to make such disclosure. Non-Use and Non-Disclosure. The Vendor shall not, during or after the Term of this Agreement: (i) use the Company's Confidential Information for any purpose whatsoever other than the performance of the Services on behalf of the Company, or (ii) disclose the Company's Confidential Information to any third party. It is understood that said Confidential Information is and will remain the sole property of the Company. The Vendor shall take all commercially reasonable precautions to prevent any unauthorized use or disclosure of such Confidential Information. The Vendor, his/her servants, agents, and employees shall not use, disseminate, or distribute to any person, firm or entity, incorporate, reproduce, modify, reverse engineer, decompile or network any Confidential Information, or any portion thereof, for any purpose, commercial, personal, or otherwise, except as expressly authorized in writing by the Manager then appointed by the Company","Vendor Agreement","9","https://templates.business-in-a-box.com/imgs/1000px/vendor-agreement-D13292.png","https://templates.business-in-a-box.com/imgs/250px/13292.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13292.xml",{"title":120,"description":6},"vendor agreement",[122,125],{"label":123,"url":124},"Sales & Marketing","sales-marketing",{"label":126,"url":127},"Advertising","advertising","/template/vendor-agreement-D13292",{"description":130,"descriptionCustom":6,"label":131,"pages":132,"size":133,"extension":10,"preview":134,"thumb":135,"svgFrame":136,"seoMetadata":137,"parents":138,"keywords":141,"url":142},"OUTSOURCING AGREEMENT This Outsourcing Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [MANUFACTURER NAME] (the \" Manufacturer\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [BUYER NAME] (the \"Buyer\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] PURPOSE OF AGREEMENT Formalize the agreements made regarding services and products between Buyer and MANUFACTURER SERVICES Manufacturer will produce products for Buyer on a Turnkey basis. Initially, services will cover [NUMBER] products, as per the attached price sheets. However, this may be extended. Specific services will be: Receipt and Management of master materials Supply base management Production (both components & finished goods) Delivery Inventory Management Financial Services Quality and Services Level Agreements will be based on mutual agreement. DELIVERY Manufacturer shall deliver the Services in line with the agreed service levels to Buyer. ACCEPTANCE OF SERVICES Buyer may reject the Services if they do not comply with the specification set out by Buyer. The Services are deemed to be accepted if Manufacturer does not receive a notification within [NUMBER] days after delivery to Buyer or its customers. PAYMENT AND PRICING Buyer will compensate Manufacturer for all Services rendered in accordance with the rates specified in the Schedule [SPECIFY]. Unless otherwise agreed, prices shall exclude transport, insurance, sales taxes and Import duties (outside [SPECIFY] countries) to Buyer' designated delivery address. For all materials in stock, older than [NUMBER] days, Manufacturer will charge Buyer with an Inventory Carriage Charge of [PERCENTAGE %] of its value per month. Manufacturer will invoice Buyer based on actual shipments that have been performed. Payments will be due in [COUNTRY] [CURRENCY] within [NUMBER] days after delivery, or when agreed after delivery of installments or the receipt of invoice by Buyer, which ever is later. Manufacturer shall invoice Buyer indicating the performed services in [COUNTRY] [CURRENCY] with reference to this Agreement. Buyer shall be entitled to deduct from or set off against any sums which Buyer may be liable to pay to Manufacturer any amounts owed by Manufacturer, its affiliated entities, subsidiaries or successors in interest. WARRANTY Manufacturer warrants providing the Services with due diligence and care in accordance with the specifications set by Buyer. Should Manufacturer not supply the Services as agreed or should the Services become defective within [NUMBER] months from their delivery to Buyer, Buyer may at its option require Manufacturer to complete or re-perform the Services within a reasonable period of time, rescind the contract or refuse payment of the compensation in part or in total, notwithstanding any damage claims. INDEMNITY","Outsourcing Agreement Manufacturing","4",39,"https://templates.business-in-a-box.com/imgs/1000px/outsourcing-agreement_manufacturing-D898.png","https://templates.business-in-a-box.com/imgs/250px/898.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#898.xml",{"title":6,"description":6},[139,140],{"label":17,"url":94},{"label":17,"url":94},"outsourcing agreement manufacturing","/template/outsourcing-agreement-manufacturing-D898",{"description":144,"descriptionCustom":6,"label":145,"pages":85,"size":146,"extension":10,"preview":147,"thumb":148,"svgFrame":149,"seoMetadata":150,"parents":151,"keywords":155,"url":156},"INDEPENDENT CONTRACTOR AGREEMENT This Independent Contractor Agreement (\"Agreement\") is made and effective [Date], BETWEEN: [INDEPENDENT CONTRACTOR NAME] (the \"Independent Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS Independent Contractor is engaged in providing [Describe] business services, its Employer Tax I.D. Number is [Insert], and its Business License Number is [insert]. Independent Contractor has complied with all Federal, State, and local laws regarding business permits, sales permits, licenses, reporting requirements, tax withholding requirements, and other legal requirements of any kind that may be required to carry out said business and the Scope of Work which is to be performed as an Independent Contractor pursuant to this Agreement. Independent Contractor is or remains open to conducting similar tasks or activities for clients other than the Company and holds themselves out to the public to be a separate business entity. Company desires to engage and contract for the services of the Independent Contractor to perform certain tasks as set forth below. Independent Contractor desires to enter into this Agreement and perform as an independent contractor for the company and is willing to do so on the terms and conditions set forth below. NOW, THEREFORE, in consideration of the above recitals and the mutual promises and conditions contained in this Agreement, the Parties agree as follows: TERMS This Agreement shall be effective commencing [Date], and shall continue until terminated at the completion of the Scope of Work which shall occur no later than [Date] or by either party as otherwise provided herein. STATUS OF INDEPENDENT CONTRACTOR This Agreement does not constitute a hiring by either party. It is the parties intentions that Independent Contractor shall have an independent contractor status and not be an employee for any purposes, including, but not limited to, [laws]. Independent Contractor shall retain sole and absolute discretion in the manner and means of carrying out their activities and responsibilities under this Agreement. This Agreement shall not be considered or construed to be a partnership or joint venture, and the Company shall not be liable for any obligations incurred by Independent Contractor unless specifically authorized in writing. Independent Contractor shall not act as an agent of the Company, ostensibly or otherwise, nor bind the Company in any manner, unless specifically authorized to do so in writing. TASKS, DUTIES, AND SCOPE OF WORK Independent Contractor agrees to devote as much time, attention, and energy as necessary to complete or achieve the following: [Describe]. The above to be referred to in this Agreement as the \"Scope of Work\". It is expected that the Scope of Work will completed by [Date]. Independent Contractor shall additionally perform any and all tasks and duties associated with the Scope of Work set forth above, including but not limited to, work being performed already or related change orders. Independent Contractor shall not be entitled to engage in any activities which are not expressly set forth by this Agreement. The books and records related to the Scope of Work set forth in this Agreement shall be maintained by the Independent Contractor at the Independent Contractor's principal place of business and open to inspection by Company during regular working hours. Documents to which Company will be entitled to inspect include, but are not limited to, any and all contract documents, change orders/purchase orders and work authorized by Independent Contractor or Company on existing or potential projects related to this Agreement. Independent Contractor shall be responsible to the management and directors of Company, but Independent Contractor will not be required to follow or establish a regular or daily work schedule. Supply all necessary equipment, materials and supplies. Independent Contractor will not rely on the equipment or offices of Company for completion of tasks and duties set forth pursuant to this Agreement. Any advice given Independent Contractors regarding the scope of work shall be considered a suggestion only, not an instruction. Company retains the right to inspect, stop, or alter the work of Independent Contractor to assure its conformity with this Agreement. ASSURANCE OF SERVICES Independent Contractor will assure that the following individuals (the \"Key Employees\") will be available to perform, and will perform, the Services hereunder until they are completed (identify by title and name as applicable): [Name of Key Employee, Title] [Name of Key Employee, Title] The Key Employees may be changed only with the prior written approval of the Company, which approval shall not be unreasonably withheld. COMPENSATION Independent Contractor shall be entitled to compensation for performing those tasks and duties related to the Scope of Work as follows: [Describe] Such compensation shall become due and payable to Independent Contractor in the following time, place, and manner: [Describe] NOTICE CONCERNING WITHHOLDING OF TAXES Independent Contractor recognizes and understands that it will receive a [specify tax] statement and related tax statements, and will be required to file corporate and/or individual tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Independent Contractor hereby promises and agrees to indemnify the Company for any damages or expenses, including attorney's fees, and legal expenses, incurred by the Company as a result of independent contractor's failure to make such required payments. AGREEMENT TO WAIVE RIGHTS TO BENEFITS Independent Contractor hereby waives and foregoes the right to receive any benefits given by Company to its regular employees, including, but not limited to, health benefits, vacation and sick leave benefits, profit sharing plans, etc. This waiver is applicable to all non-salary benefits which might otherwise be found to accrue to the Independent Contractor by virtue of their services to Company, and is effective for the entire duration of Independent Contractor's agreement with Company. This waiver is effective independently of Independent Contractor's employment status as adjudged for taxation purposes or for any other purpose. Neither this Agreement, nor any duties or obligations under this Agreement may be assigned by either party without the consent of the other. TERMINATION This Agreement may be terminated prior to the completion or achievement of the Scope of Work by either party giving [number] days written notice. Such termination shall not prejudice any other remedy to which the terminating party may be entitled, either by law, in equity, or under this Agreement. NON-DISCLOSURE OF TRADE SECRETS, CUSTOMER LISTS AND OTHER PROPRIETARY INFORMATION Independent Contractor agrees not to disclose or communicate, in any manner, either during or after Independent Contractor's agreement with Company, information about Company, its operations, clientele, or any other information, that relate to the business of Company including, but not limited to, the names of its customers, its marketing strategies, operations, or any other information of any kind which would be deemed confidential, a trade secret, a customer list, or other form of proprietary information of Company. Independent Contractor acknowledges that the above information is material and confidential and that it affects the profitability of Company. ","Independent Contractor Agreement",62,"https://templates.business-in-a-box.com/imgs/1000px/independent-contractor-agreement-D160.png","https://templates.business-in-a-box.com/imgs/250px/160.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#160.xml",{"title":6,"description":6},[152],{"label":153,"url":154},"Consultant & Contractors","consulting-contractor-business","independent contractor agreement","/template/independent-contractor-agreement-D160",{"description":158,"descriptionCustom":6,"label":159,"pages":160,"size":86,"extension":10,"preview":161,"thumb":162,"svgFrame":163,"seoMetadata":164,"parents":166,"keywords":165,"url":169},"MASTER SERVICE AGREEMENT This Master Service Agreement (\"Agreement\") is made and effective this [Date], BETWEEN: [YOUR COMPANY NAME],\" PARTY A\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [COMPANY NAME],\" PARTY B\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] SCOPE OF SERVICES [PARTY A] shall provide [PARTY B] with the services and products described in the Statements of Work. The SOW must describe the respective contribution and services of each party. Any services provided by either party under this Agreement are referred to as the \"Services\". For the purposes of this Agreement, the party engaged to perform the Services, [PARTY A], is the \"Performing Party\" and the party for whom the Services are to be performed, [PARTY B], is the \" Engaging Party\". All SOWs that are negotiated between the parties shall be in writing and executed by both parties and shall be attached hereto as supplemental Exhibits, and shall be incorporated into, and governed by, this Agreement. STATEMENT OF WORK (SOW) Contents of Statements of Work The parties shall describe each individual deliverable to be provided under this agreement in its own statement of work (each, a \"Statement of Work\"), each one including a complete description of the deliverable provided under the Statement of Work, the number of [PARTY A] personnel who will be assigned to provide the deliverable in question, key [PARTY A] personnel the parties agree are essential to the provision of the particular deliverable (shall not exceed [SPECIFY] percent of the total personnel assigned to this Statement of Work) (each one a \"Key Personnel\"), the applicable fees and fee schedule, including any milestones and milestone payments if applicable, for the particular deliverable, the service levels and acceptance criteria for the particular deliverable, any materials the parties will provide for the particular deliverable, a timeline for providing the particular deliverable, and a unique identification number for the Statement of Work and explicit reference to this agreement. Integration. A Statement of Work signed by both parties, bearing a unique identification number and making explicit reference to this Agreement, shall be deemed to form an integral part of this Agreement. Severable. The parties may terminate any individual Statement of Work without affecting the rest of the agreement or any other Statement of Work. Conflict of Terms. If there is a conflict between the terms of this agreement and any Statement of Work, the Statement of Work shall apply. Changes to Statements of Work Proposing Changes. Either party may propose amendments to the Statement of Work deliverable, fees or schedule by giving written notice to the other party. Finalizing Changes. If the parties agree to change the deliverable, fees, or schedule of a Statement of Work they parties shall cooperate to execute a written amendment to the relevant Statement of Work detailing the changes. Additional Statements of Work Request Additional Services. [PARTY B] may request additional services by sending a written notice to [PARTY A] reasonably detailing the services requested. Assess the Request. Immediately after receiving a request for additional services from [PARTY B], [PARTY A] shall evaluate the request to determine whether there are circumstances preventing it from providing the requested services and, if there are no circumstances preventing it from providing the requested services, shall provide [PARTY A] with the estimated fees and timelines for such requested services. Execute New Statement of Work. If after receiving [PARTY A] 's estimates [PARTY B] still wants the requested services, the parties shall execute a new Statement of Work according to the requirements of paragraph CONTENT OF STATEMENTS OF WORK. Acceptance and Rejection Inspection Period. [PARTY B] shall have an \"Inspection period\" of [NUMBER] working days after [PARTY A] has provided the deliverable to review and verify that the deliverable meets the acceptance criteria as set out in the applicable Statement of Work (the \"Inspection Period\"). Acceptance. If in [PARTY B] 's opinion the deliverable meets the acceptance criteria, [PARTY B] must accept the deliverable and notify [PARTY A] that it is accepting the deliverable. Deemed Acceptance.[PARTY B] shall be deemed to have accepted the deliverable if [PARTY B] fails to notify [PARTY A] by the end of the inspection period, or if, during the inspection period, [PARTY B] uses or attempts to use the deliverable beyond what is necessary for the inspection and testing, in a manner that a reasonable person would consider compatible with [PARTY B] having accepted deliverable from [PARTY A]. Rejection. If in [PARTY B]'s opinion, the deliverable does not materially meet the acceptance criteria, [PARTY B] may reject the deliverable by delivering to [PARTY B] a written list detailing each failure to satisfy the acceptance criteria. TERM The term of this Agreement begins on [INSERT START DATE] and continues until such time as the Deliverables have been provided to the Purchaser in accordance with this Agreement or until such time as this Agreement is terminated by either party in accordance with its terms. BUDGET AND PAYMENT DEADLINE The budget and payment deadline will be defined in each SOW. Unless otherwise provided in this SOW, uncontested invoices are payable within 30 calendar days of receipt of the invoice. Payment is made as follows: [SPECIFY]. INDEPENDENT CONTRACTOR The relationship between [PARTY A] and [PARTY B] shall, within the context of the SOW, be that of an independent contractor, and nothing in this Agreement should be construed to create a partnership, joint venture, or employer-employee relationship. Each Party shall, at all times during the term of this Agreement, perform the duties and responsibilities herein without any control by the other Party. Either Party may realize a profit or loss in connection with performing the services. Either Party may render similar services for the benefit of others. Neither Party is an agent of the other Party and is not authorized to make any representation, contract, or contract commitment on behalf of the other Party. DELIVERABLES The Supplier shall provide the goods and/or services described in the Statement of Work (attached) of this Master Service Agreement. CONFIDENTIALITY Information shall be treated as confidential during the term of this Agreement and for a period of seven (7) years thereafter. During such period, the parties will not: (a) disclose the Confidential Information of the Disclosing Party to any third party, using at least the same degree of care as it uses to protect its own confidential information, but not less than reasonable care or (b) use such information for any purpose other than to perform its obligations under this Agreement. Confidential Information does not include information which has previously been made generally available to the public, becomes publicly known, without fault on the part of the Receiving Party, subsequent to disclosure by the Disclosing Party of such information to the Receiving Party, is received by the Receiving Party at any time from a source, other than the Disclosing Party, lawfully having possession of and the right to disclose such information, otherwise becomes known by the Receiving Party prior to disclosure by the Disclosing Party to the receiving party of such information, or is independently developed by the Receiving Party without use of such information","Master Service Agreement","7","https://templates.business-in-a-box.com/imgs/1000px/master-service-agreement-D12657.png","https://templates.business-in-a-box.com/imgs/250px/12657.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12657.xml",{"title":165,"description":6},"master service agreement",[167,168],{"label":17,"url":94},{"label":17,"url":94},"/template/master-service-agreement-D12657",false,{"seo":172,"reviewer":184,"legal_disclaimer":188,"quick_facts":189,"at_a_glance":191,"personas":195,"variants":220,"glossary":247,"clauses":281,"how_to_fill":327,"common_mistakes":368,"faqs":393,"industries":421,"comparisons":438,"diy_vs_lawyer":451,"jurisdictions":464,"related_template_ids_curated":485,"schema":493,"classification":494},{"meta_title":173,"meta_description":174,"primary_keyword":175,"secondary_keywords":176},"Travel Services Agreement Template | BIB","Free travel services agreement template for corporate travel management. Covers booking, service fees, SLAs, traveler safety, and preferred vendors.","travel services agreement template",[177,178,179,180,181,182,183],"corporate travel agreement template","travel management contract template","travel agency contract template","travel services contract","corporate travel policy agreement","TMC contract template","business travel services agreement",{"name":185,"credential":186,"reviewed_date":187},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":190,"legal_review_recommended":188,"signature_required":188,"notarization_required":170},"advanced",{"what_it_is":192,"when_you_need_it":193,"whats_inside":194},"A Travel Services Agreement is a legally binding contract between a corporate buyer and a travel agency or travel management company (TMC) that governs the full scope of business travel services — booking platforms, service fees, reporting cadence, preferred vendor programs, traveler safety protocols, and service-level commitments. This free Word download gives you a structured, attorney-reviewed starting point you can edit online and export as PDF for execution.\n","Use it when your company is engaging a travel agency or TMC to manage employee travel on an ongoing basis, when consolidating travel spend under a single vendor, or when renewing an existing corporate travel arrangement that lacks formal written terms.\n","Scope of services and booking platform terms, service fee structure, preferred vendor and negotiated-rate commitments, traveler safety and duty-of-care obligations, data reporting and analytics requirements, SLAs with remedies, confidentiality, termination rights, and governing law — covering the full commercial and operational relationship in a single document.\n",[196,200,204,208,212,216],{"title":197,"use_case":198,"icon_asset_id":199},"Corporate travel managers","Formalizing a TMC engagement with enforceable SLAs and reporting terms","persona-operations-director",{"title":201,"use_case":202,"icon_asset_id":203},"CFOs and finance directors","Controlling travel spend through contracted fee structures and preferred vendors","persona-cfo",{"title":205,"use_case":206,"icon_asset_id":207},"HR and people operations leads","Ensuring duty-of-care and traveler safety obligations are contractually covered","persona-hr-manager",{"title":209,"use_case":210,"icon_asset_id":211},"Procurement managers","Running a competitive RFP and converting the winning bid into a binding contract","persona-procurement-manager",{"title":213,"use_case":214,"icon_asset_id":215},"Startup COOs","Establishing a first formal travel program as headcount and travel volume grow","persona-coo",{"title":217,"use_case":218,"icon_asset_id":219},"Legal and compliance officers","Reviewing vendor contracts for liability gaps, data handling, and termination risk","persona-legal-counsel",[221,224,227,231,235,239,243],{"situation":222,"recommended_template":7,"slug":223},"Engaging a full-service TMC for enterprise-wide travel management","travel-services-agreement-D923",{"situation":225,"recommended_template":84,"slug":226},"Booking ad hoc travel through a single agency without ongoing management","service-agreement-D12711",{"situation":228,"recommended_template":229,"slug":230},"Setting internal rules on bookings, approvals, and expense classes","Corporate Travel Policy","travel-policy-D13191",{"situation":232,"recommended_template":233,"slug":234},"Contracting directly with a hotel chain for negotiated corporate rates","Hotel Corporate Rate Agreement","hotel-management-agreement-D13984",{"situation":236,"recommended_template":237,"slug":238},"Engaging a ground transportation or car rental vendor","Vendor Services Agreement","vendor-agreement-D13292",{"situation":240,"recommended_template":241,"slug":242},"Documenting a one-time group or event travel arrangement","Event Services Agreement","event-contract-D12805",{"situation":244,"recommended_template":245,"slug":246},"Outsourcing expense reporting and reconciliation to a third party","Outsourcing Agreement","outsourcing-agreement-manufacturing-D898",[248,251,254,257,260,263,266,269,272,275,278],{"term":249,"definition":250},"Travel Management Company (TMC)","A specialized agency that manages corporate travel programs — handling bookings, policy compliance, reporting, and supplier negotiations on behalf of a business.",{"term":252,"definition":253},"Online Booking Tool (OBT)","A self-service platform integrated with the TMC's systems that allows travelers to book flights, hotels, and car rentals within company policy.",{"term":255,"definition":256},"Service Level Agreement (SLA)","A contractual commitment specifying minimum performance standards — such as response time for booking requests or issue resolution — and the remedies if those standards are missed.",{"term":258,"definition":259},"Preferred Vendor","An airline, hotel chain, or car rental company with which the TMC or buyer has negotiated discounted rates and preferred booking terms.",{"term":261,"definition":262},"Duty of Care","An employer's legal and ethical obligation to take reasonable steps to protect employee travelers from foreseeable risks while traveling on company business.",{"term":264,"definition":265},"Transaction Fee","A per-booking charge the TMC earns for each air, hotel, or car reservation — distinct from management fees or supplier commissions.",{"term":267,"definition":268},"Negotiated Rate","A below-market fare or room rate secured through a volume commitment or long-term agreement between a supplier and the corporate buyer or TMC.",{"term":270,"definition":271},"Management Information (MI) Reporting","Periodic data reports produced by the TMC covering spend by category, supplier, traveler, and department — used to track compliance and identify savings opportunities.",{"term":273,"definition":274},"Traveler Tracking","Real-time or near-real-time monitoring of employee locations during business travel to support emergency response and duty-of-care obligations.",{"term":276,"definition":277},"Unused Ticket","A non-refundable airline ticket that was not used and retains residual value — TMCs are typically obligated to track and apply these credits before booking new travel.",{"term":279,"definition":280},"Reconciliation","The process of matching TMC-issued travel bookings to corporate credit card charges and expense reports to ensure accuracy and identify leakage.",[282,287,292,297,302,307,312,317,322],{"name":283,"plain_english":284,"sample_language":285,"common_mistake":286},"Scope of services","Defines exactly which travel categories the TMC will manage — air, hotel, rail, car rental, group travel, visa services — and which are excluded.","TMC shall provide the following services to Client: (a) booking and ticketing for domestic and international air travel; (b) hotel reservations; (c) car rental bookings; (d) rail ticketing; and (e) such other services as mutually agreed in writing. Services expressly excluded include: [EXCLUDED SERVICES].","Leaving the scope open-ended with language like 'all travel needs.' Without a defined list, the TMC's fee structure and SLA obligations become unenforceable because the deliverable is undefined.",{"name":288,"plain_english":289,"sample_language":290,"common_mistake":291},"Booking platform and technology","Specifies which online booking tool the TMC will provide or integrate, uptime commitments, and the client's right to switch platforms on reasonable notice.","TMC shall make available to Client the [PLATFORM NAME] online booking tool, integrated with Client's travel policy, with a minimum system availability of [99]% per calendar month measured during business hours. TMC shall provide [X] days' written notice before making any material change to the platform.","Not addressing platform changes or migrations. TMC mergers and platform consolidations are frequent — without notice and consent provisions, the buyer can find themselves on an inferior system with no contractual remedy.",{"name":293,"plain_english":294,"sample_language":295,"common_mistake":296},"Service fees and billing","Sets out the full fee schedule — per-transaction fees by booking type, monthly management fees, out-of-hours surcharges, and the invoicing cycle.","Client shall pay the following fees: domestic air transaction fee $[X]; international air transaction fee $[X]; hotel transaction fee $[X]; car rental transaction fee $[X]; after-hours service fee $[X] per call. TMC shall invoice Client monthly. Payment is due Net [30] days from invoice date.","Agreeing only on transaction fees without addressing after-hours, manual, and refund-processing charges. These ancillary fees can represent 20–40% of total TMC costs and create budget overruns if not capped.",{"name":298,"plain_english":299,"sample_language":300,"common_mistake":301},"Preferred vendor and negotiated rate program","Obligates the TMC to honor the client's existing negotiated rates, load preferred vendors into the booking tool, and report compliance against preferred-vendor targets.","TMC shall load and maintain Client's negotiated rates with the preferred suppliers listed in Schedule A within [10] business days of agreement execution. TMC shall report preferred-supplier compliance as a percentage of eligible bookings in each monthly MI report, with a target compliance rate of [X]%.","Not specifying a loading timeline or compliance target. Negotiated rates that are never loaded into the OBT go unused, and the client loses the savings they contracted for — with no basis to hold the TMC accountable.",{"name":303,"plain_english":304,"sample_language":305,"common_mistake":306},"Traveler safety and duty of care","Requires the TMC to maintain traveler tracking, issue travel alerts for disruptions and safety events, and support the client's emergency response procedures.","TMC shall provide real-time traveler tracking for all bookings made through its systems. In the event of a travel disruption, natural disaster, or security incident affecting Client travelers, TMC shall notify Client's designated travel manager within [2] hours of becoming aware of the event and shall assist in rebooking or evacuation as directed.","Treating duty of care as a policy matter rather than a contractual obligation. Without binding language on notification timelines and response support, the TMC has no contractual obligation to act during a crisis — and the client bears all liability exposure.",{"name":308,"plain_english":309,"sample_language":310,"common_mistake":311},"Data reporting and analytics","Defines the frequency, format, and content of MI reports — spend by category, traveler, department, and supplier — and the client's right to access raw data.","TMC shall deliver to Client a monthly MI report covering: (a) total travel spend by supplier category; (b) preferred-vendor compliance; (c) policy compliance rate; (d) top 20 travelers by spend; and (e) unused ticket balance. Client shall have the right to request raw booking data in [CSV/API] format upon [5] business days' written notice.","Accepting vague reporting commitments like 'regular reporting as agreed.' Without a defined format, frequency, and data set, the client has no basis to benchmark savings, enforce preferred-vendor compliance, or audit invoices.",{"name":313,"plain_english":314,"sample_language":315,"common_mistake":316},"Service level standards and remedies","Sets minimum response times for booking requests, complaint resolution, and after-hours emergencies — with credit or fee-reduction remedies for SLA breaches.","TMC shall respond to online booking requests within [2] hours during business hours. After-hours emergency requests shall be answered within [15] minutes. For each calendar month in which TMC fails to meet any SLA in Schedule B, Client shall receive a service credit equal to [X]% of management fees billed for that month.","Including SLAs without attaching a remedy. Courts treat unenforceable SLAs as aspirational targets, not contractual obligations — always pair each standard with a specific, calculated financial consequence for failure.",{"name":318,"plain_english":319,"sample_language":320,"common_mistake":321},"Confidentiality and data protection","Restricts the TMC from disclosing or using client travel data, employee PII, and supplier pricing for any purpose outside the agreement — including benchmarking or data monetization.","TMC shall treat all Client Data — including traveler PII, itinerary records, and negotiated supplier rates — as confidential. TMC shall not use Client Data for benchmarking, product development, or third-party data sharing without Client's prior written consent. TMC shall comply with applicable data protection laws, including [GDPR / CCPA / PIPEDA] where applicable.","Using a generic NDA instead of a data-protection clause tailored to travel data. Traveler PII (passport numbers, visa details, travel patterns) is sensitive personal data subject to GDPR and CCPA — general confidentiality language does not satisfy the specific compliance obligations.",{"name":323,"plain_english":324,"sample_language":325,"common_mistake":326},"Term, termination, and transition","States the contract duration, auto-renewal conditions, notice required to terminate, and the TMC's obligation to support a transition to a new provider.","This Agreement commences on [START DATE] and continues for [X] years ('Initial Term'), renewing automatically for successive [1]-year periods unless either party provides [90] days' written notice of non-renewal. Upon termination, TMC shall provide transition assistance for up to [90] days, including transfer of unused ticket credits, booking data, and supplier rate files.","No transition assistance clause. TMCs that hold unused ticket credits, traveler profiles, and supplier rate agreements can effectively hold a departing client hostage — without a contractual obligation to hand over this data, switching costs escalate sharply.",[328,333,338,343,348,353,358,363],{"step":329,"title":330,"description":331,"tip":332},1,"Identify the parties and confirm the TMC's legal entity","Enter the corporate buyer's full legal entity name and the TMC's registered business name. Confirm the TMC's legal name from their corporate registry filing or invoice header — not a trading name.","Ask for the TMC's Certificate of Incorporation or equivalent to verify the exact legal entity before execution, especially for international TMCs operating under a parent brand.",{"step":334,"title":335,"description":336,"tip":337},2,"Define the scope of services in Schedule A","List every travel category the TMC will manage — domestic air, international air, hotel, rail, car rental, group travel, and visa support. Explicitly list any exclusions. Attach this as Schedule A rather than embedding it in the body clause.","A separate Schedule A lets you amend the scope without redrafting the entire agreement — flag it as 'amendable by written mutual consent' to allow clean updates.",{"step":339,"title":340,"description":341,"tip":342},3,"Complete the fee schedule","Enter per-transaction fees for each booking type, the monthly management fee if applicable, after-hours surcharges, and the billing cycle. Cross-reference each fee against any fee caps or volume-discount thresholds the parties agreed.","Negotiate a cap on total ancillary fees (after-hours, refund processing, manual bookings) as a percentage of total transaction fees — 15–20% is a reasonable ceiling.",{"step":344,"title":345,"description":346,"tip":347},4,"Load preferred vendors and negotiated rates in Schedule B","List all preferred airlines, hotel programs, and car rental vendors with their contracted rates and target compliance percentages. Set a loading deadline — typically 10 business days from execution.","Include a clause requiring the TMC to alert you when a negotiated rate is about to expire so you have time to renegotiate before the rate falls out of the OBT.",{"step":349,"title":350,"description":351,"tip":352},5,"Define SLAs and attach the remedies table in Schedule C","Set specific, measurable standards for booking response time, emergency response time, complaint resolution, and platform uptime. Attach a Schedule C mapping each SLA to a defined credit or fee reduction for breach.","Make the SLA credit calculation simple — a percentage of monthly management fees, not a complex formula. Disputes over complex credit calculations often negate the incentive value entirely.",{"step":354,"title":355,"description":356,"tip":357},6,"Configure the duty-of-care and traveler tracking obligations","Name the client's travel manager as the designated contact for safety incidents. Set the notification timeline (typically 2 hours for major events), define 'travel disruption' and 'security incident' explicitly, and confirm which tracking platform the TMC will use.","Require the TMC to conduct an annual duty-of-care review with your team to assess emerging risks by destination — this is a best practice in enterprise travel programs and costs nothing to include.",{"step":359,"title":360,"description":361,"tip":362},7,"Set the term, notice period, and transition terms","Enter the initial contract term (typically 2–3 years), the auto-renewal mechanism, the notice period for non-renewal (90 days is standard), and the post-termination transition assistance period.","Include a 'for-cause' termination right with a 30-day cure period — this gives you leverage to address persistent SLA failures without waiting for the contract term to expire.",{"step":364,"title":365,"description":366,"tip":367},8,"Select governing law and confirm both parties execute before travel begins","Choose the jurisdiction whose law will govern disputes — typically the corporate buyer's home state or country. Both authorized signatories must sign before any travel bookings are made under the agreement.","Use Business in a Box eSign to timestamp execution and store the fully-executed copy — you will need to produce it quickly if a supplier dispute or insurance claim arises.",[369,373,377,381,385,389],{"mistake":370,"why_it_matters":371,"fix":372},"No SLA remedies attached","SLAs without a defined financial consequence are treated as aspirational targets by courts, not enforceable obligations. A TMC that repeatedly misses response-time commitments faces no penalty.","Attach a Schedule C that maps every SLA to a specific credit — expressed as a percentage of monthly management fees — and confirm the credit is the buyer's sole remedy for that breach category.",{"mistake":374,"why_it_matters":375,"fix":376},"Vague scope covering 'all travel needs'","Open-ended scope makes it impossible to hold the TMC accountable for a specific deliverable or to enforce the fee schedule, because the TMC can always argue the service falls outside what was agreed.","List every included travel category explicitly in Schedule A and add a clause stating that additional service categories require a written amendment signed by both parties.",{"mistake":378,"why_it_matters":379,"fix":380},"No transition assistance clause","Without a contractual obligation to transfer data, unused ticket credits, and supplier rate files, a departing TMC can delay transitions for months — creating stranded credits and service gaps that cost far more than the contract itself.","Include a minimum 90-day transition period, require the TMC to deliver all data in a portable format within 10 business days of notice, and specify that unused ticket credits survive termination.",{"mistake":382,"why_it_matters":383,"fix":384},"Using a generic NDA for traveler data protection","Traveler PII — passport numbers, visa details, travel patterns — is subject to GDPR, CCPA, and PIPEDA. A standard NDA does not satisfy the specific obligations these laws impose on data processors.","Replace the generic confidentiality clause with a data-protection addendum that identifies the TMC as a data processor, limits data use to service delivery, and requires breach notification within 72 hours.",{"mistake":386,"why_it_matters":387,"fix":388},"Not specifying a preferred-vendor loading timeline","Negotiated rates that are not loaded into the OBT at launch are effectively lost — travelers book at rack rates, and the savings the company contracted for never materialize.","Set a hard loading deadline of 10 business days from execution, require written confirmation from the TMC when loading is complete, and include a right to audit OBT content at any time.",{"mistake":390,"why_it_matters":391,"fix":392},"Auto-renewal with insufficient notice period","A 30-day auto-renewal notice period is rarely enough time to complete a competitive RFP and transition to a new TMC — most transitions take 60–90 days minimum. Missing the notice window locks you in for another full term.","Negotiate a 90-day non-renewal notice period minimum, and set a calendar reminder 120 days before each renewal date to evaluate whether to re-bid or renew.",[394,397,400,403,406,409,412,415,418],{"question":395,"answer":396},"What is a travel services agreement?","A travel services agreement is a binding contract between a corporate buyer and a travel agency or TMC that defines the full scope of business travel management services — booking platforms, service fees, preferred vendor programs, traveler safety obligations, reporting requirements, and SLAs. It replaces informal arrangements and gives both parties clear, enforceable rights and obligations for the duration of the engagement.\n",{"question":398,"answer":399},"When does a company need a travel services agreement?","Any company spending more than roughly $100,000 per year on business travel, or engaging a TMC on an ongoing basis, should have a written agreement in place. Without one, there is no enforceable basis for negotiated fee structures, SLA remedies, preferred-vendor compliance targets, or data-ownership rights. The agreement becomes especially important when consolidating travel under a single provider or transitioning from one TMC to another.\n",{"question":401,"answer":402},"What is a TMC and how is it different from a travel agency?","A Travel Management Company (TMC) is a specialized provider that manages a corporate travel program end to end — including an online booking tool, policy enforcement, 24/7 traveler support, data reporting, and supplier negotiations. A traditional travel agency typically handles individual bookings on request without the program management, policy integration, or MI reporting that TMCs provide. Enterprise travel agreements are almost always with a TMC rather than a general agency.\n",{"question":404,"answer":405},"What SLAs should a corporate travel agreement include?","Standard SLAs in a corporate travel agreement cover: online booking response time (typically 2 hours during business hours), after-hours emergency response time (15 minutes is the enterprise benchmark), platform uptime (99% per calendar month), complaint resolution time (typically 48–72 hours), and MI report delivery deadlines. Each SLA should be paired with a specific financial remedy — usually a percentage credit against monthly management fees — to be enforceable.\n",{"question":407,"answer":408},"Who owns the traveler data under a TMC contract?","The corporate buyer should own all traveler data, booking records, and negotiated-rate information generated under the agreement. A well-drafted contract explicitly states that the TMC holds data as a processor on behalf of the client, prohibits the TMC from using the data for benchmarking or third-party purposes, and requires full data portability on termination. Without this language, TMCs may claim rights to aggregate or monetize anonymized travel data derived from your program.\n",{"question":410,"answer":411},"How long should a corporate travel services agreement run?","Two to three years is the standard initial term for enterprise TMC agreements, giving both parties enough time to onboard the program, load negotiated rates, and realize the full savings potential. Shorter terms (one year) are common for smaller programs or pilot arrangements. Regardless of term length, include a 90-day non-renewal notice period and a post-termination transition assistance obligation to protect against switching-cost lock-in.\n",{"question":413,"answer":414},"What happens to unused airline tickets when a TMC contract ends?","Unused non-refundable airline tickets typically retain value as credits with the issuing airline. A properly drafted travel services agreement requires the TMC to maintain an unused-ticket report, apply credits to future bookings, and transfer the full unused-ticket inventory to the client or new TMC on termination. Without this clause, residual ticket value — which can run into tens of thousands of dollars for large programs — may be difficult to recover after a TMC transition.\n",{"question":416,"answer":417},"Is a travel services agreement the same as a corporate travel policy?","No. A corporate travel policy is an internal document that sets employee booking rules — booking class, advance-purchase requirements, hotel spend caps, and approval workflows. A travel services agreement is an external contract with the TMC or travel agency that governs the vendor relationship. The two documents work together: the policy defines employee behavior, and the agreement requires the TMC to enforce that policy through the OBT and report compliance data back to the company.\n",{"question":419,"answer":420},"Do I need a lawyer to draft a travel services agreement?","For straightforward mid-market TMC engagements, a high-quality template reviewed by in-house counsel or a commercial contracts attorney is typically sufficient. Engage a lawyer when the program involves international travel to high-risk destinations with significant duty-of-care exposure, when the contract value exceeds $500K per year, or when the TMC's standard terms include unfavorable data-ownership or liability provisions that require redlining. A 1–2 hour contract review typically costs $400–$800 and is worthwhile for any program above $250K annually.\n",[422,426,430,434],{"industry":423,"icon_asset_id":424,"specifics":425},"Professional Services","industry-professional-services","High per-traveler spend with client-billable travel requiring accurate cost allocation by project code and client matter number in the MI reporting.",{"industry":427,"icon_asset_id":428,"specifics":429},"Technology / SaaS","industry-saas","Distributed remote teams with frequent inter-office and conference travel, requiring OBT integration with expense tools like Concur or Expensify and GDPR-compliant traveler data handling.",{"industry":431,"icon_asset_id":432,"specifics":433},"Financial Services","industry-fintech","Regulatory travel compliance requirements, client entertainment cost segregation, and heightened data security obligations for traveler PII under financial sector regulations.",{"industry":435,"icon_asset_id":436,"specifics":437},"Manufacturing","industry-manufacturing","High-volume domestic travel for field service and plant operations teams, requiring preferred ground transportation vendors and site-specific booking restrictions.",[439,441,444,447],{"vs":84,"vs_template_id":226,"summary":440},"A general service agreement governs any professional services engagement but lacks the travel-specific provisions — OBT obligations, preferred-vendor programs, traveler tracking, unused ticket handling, and MI reporting — that a corporate travel program requires. Use a general service agreement for a one-off booking arrangement; use a travel services agreement for any ongoing TMC relationship.",{"vs":114,"vs_template_id":442,"summary":443},"vendor-agreement-D13282","A vendor agreement governs the procurement of goods or services from a supplier but does not address the program-management, duty-of-care, and traveler-data dimensions of a TMC relationship. A travel services agreement is a specialized vendor contract with SLAs, safety obligations, and data-portability terms that a generic vendor template does not provide.",{"vs":245,"vs_template_id":445,"summary":446},"outsourcing-agreement-D11773","An outsourcing agreement transfers a business process entirely to a third party with broad operational discretion. A travel services agreement retains more control for the client — setting booking policy, preferred vendors, and compliance targets — while outsourcing execution to the TMC. Use an outsourcing agreement when delegating expense reconciliation; use a travel services agreement for the core travel management relationship.",{"vs":448,"vs_template_id":449,"summary":450},"Non-Disclosure Agreement","non-disclosure-agreement-nda-D12692","An NDA protects confidential information shared during vendor evaluation but creates no service obligations or data-processing commitments. A travel services agreement includes confidentiality provisions calibrated to traveler PII and GDPR/CCPA obligations, which a standalone NDA does not address. The NDA belongs in the RFP phase; the travel services agreement governs the live program.",{"use_template":452,"template_plus_review":456,"custom_drafted":460},{"best_for":453,"cost":454,"time":455},"Mid-market companies with annual travel spend under $500K engaging a standard TMC on market-rate terms","Free","1–2 hours",{"best_for":457,"cost":458,"time":459},"Programs above $250K annually, international travel to complex jurisdictions, or TMC contracts with non-standard data or liability terms","$400–$800 (1–2 hour commercial contracts review)","3–5 business days",{"best_for":461,"cost":462,"time":463},"Enterprise programs above $1M annually, regulated industries with heightened data obligations, or multi-country TMC arrangements requiring local law compliance","$2,000–$6,000","2–4 weeks",[465,470,475,480],{"code":466,"name":467,"flag_asset_id":468,"note":469},"us","United States","flag-us","No federal statute specifically governs corporate travel management contracts; they are treated as commercial services agreements subject to UCC Article 1 and state contract law. CCPA (California) and similar state privacy laws impose data-processing obligations on TMCs handling employee PII. Non-compete restrictions on TMC personnel and exclusivity clauses are subject to state-specific enforceability rules.",{"code":471,"name":472,"flag_asset_id":473,"note":474},"ca","Canada","flag-ca","PIPEDA and provincial privacy legislation (notably Quebec's Law 25) impose strict obligations on TMCs processing employee travel data, including consent requirements and breach notification within 72 hours. Quebec requires that contracts with vendors accessible to Quebec employees be available in French. Provincial employment standards may affect duty-of-care obligations for traveling employees.",{"code":476,"name":477,"flag_asset_id":478,"note":479},"uk","United Kingdom","flag-uk","UK GDPR applies in full to traveler PII processed by a UK-based TMC or where services are provided to UK-based travelers. TMCs acting as data processors must execute a UK GDPR-compliant Data Processing Agreement as an addendum. The Corporate Manslaughter and Corporate Homicide Act 2007 creates organizational liability for gross failures in duty of care, underscoring the importance of contractual traveler-safety obligations.",{"code":481,"name":482,"flag_asset_id":483,"note":484},"eu","European Union","flag-eu","GDPR requires a Data Processing Agreement (DPA) between the corporate buyer as data controller and the TMC as data processor, covering purpose limitation, data minimization, and sub-processor disclosure. Cross-border data transfers (e.g., traveler data sent to a US-based TMC platform) require Standard Contractual Clauses or an equivalent transfer mechanism. The EU Package Travel Directive may impose additional obligations where the TMC bundles travel components into packages.",[226,449,238,246,486,487,488,489,489,490,491,492],"independent-contractor-agreement-D160","master-service-agreement-D12657","data-processing-agreement-D13954","small-business-expense-report-D13396","employment-agreement_at-will-employee-D541","purchase-order-D1411","letter-of-intent_acquisition-of-business-D5197",{"emit_how_to":188,"emit_defined_term":188},{"primary_folder":94,"secondary_folder":495,"document_type":496,"industry":497,"business_stage":498,"tags":499,"confidence":505},"services-and-consulting","agreement","general","all-stages",[500,501,502,503,504],"contract","travel-services","vendor-management","corporate-travel","service-level-agreement",0.92,"\u003Ch2>What is a Travel Services Agreement?\u003C/h2>\n\u003Cp>A \u003Cstrong>Travel Services Agreement\u003C/strong> is a legally binding contract between a corporate buyer and a travel agency or travel management company (TMC) that governs every operational and commercial dimension of a managed business travel program. It defines which travel categories the TMC will manage, how bookings are made and priced, which preferred vendors and negotiated rates must be honored, how the TMC must respond to traveler safety events, what data and reporting the client receives, and what service-level standards apply with defined remedies for failure. Unlike a simple vendor contract, a travel services agreement addresses the unique characteristics of corporate travel — unused tickets, duty-of-care obligations, OBT technology, and traveler PII — in a single enforceable document.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Operating a corporate travel program without a written agreement leaves you exposed on four dimensions that a handshake arrangement cannot protect. First, without contractual SLAs and remedies, a TMC that consistently misses response times or fails to load your negotiated rates faces no financial consequence — your travel spend leaks into rack rates while the vendor relationship drifts. Second, traveler data — passport numbers, visa details, movement patterns — is sensitive personal information subject to GDPR, CCPA, and PIPEDA; a generic services arrangement does not satisfy the data-processing obligations these laws impose. Third, duty-of-care liability for traveling employees is a real organizational risk in most jurisdictions, and the contract is your primary mechanism for allocating responsibility between your company and the TMC during a crisis. Fourth, when a TMC relationship ends, unused ticket credits and booking data can be held effectively hostage without a contractual transition-assistance clause. This template gives you enforceable protection on all four fronts, formatted for execution and designed to survive the scrutiny of a TMC's legal team.\u003C/p>\n",1778696379789]