[{"data":1,"prerenderedAt":522},["ShallowReactive",2],{"document-terms-and-conditions-D12667":3},{"document":4,"label":22,"preview":11,"thumb":23,"thumb600":24,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":25,"breadcrumb":29,"related":35,"customDescModule":170,"customdescription":6,"mdFm":171,"mdProseHtml":521},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":16,"keywords":21},"Terms and Conditions Welcome to [COMPANY NAME]. Thanks for using our products and services (\"Services\"). The Services are provided by [COMPANY NAME] (\"COMPANY NAME\"), located at [ADRESSE, CITY, STATE, COUNTRY] By using our Services, you are agreeing to these terms. Please read these Terms and Conditions (\"Terms\", \"Terms and Conditions\") carefully before using the http://www.[YOURWEBSITE].com website and the mobile application (the \"Service\") operated by [COMPANY NAME] (\"us\", \"we\", or \"our\"). Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. Terminology The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: \"Client\", \"You\" and \"Your\" refer to you, the person accessing this website and accepting the Company's terms and conditions. \"The Company\", \"Ourselves\", \"We\" and \"Us\" refer to our Company. \"Party\", \"Parties\" or \"Us\" refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Client's needs in terms of providing the Company's declared services / products, in accordance with and subject to applicable US laws. Any use of the above terminology or other words in the singular, plural, capital letters and/or plural, and/or these terms, is considered interchangeable and therefore a reference to them. Using our Services You must follow any policies made available to you within the Services. Don't misuse our Services. For example, don't interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don't remove, obscure, or alter any legal notices displayed in or along with our Services. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws. Privacy Statement We are committed to protecting your privacy. [COMPANY NAME]'s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that [COMPANY NAME] can use such data in accordance with our privacy policies. Only authorized employees within the company who, in the course of their duties, can access and use information collected from individual customers. We are constantly reviewing our systems and data to ensure the best possible service to our customers. Government authorities have created specific offences for unauthorized actions against computer systems and data. We will investigate such actions with a view to bringing legal action and/or civil action for damages against those responsible. Purchases If you wish to purchase any product or service made available through the Service (\"Purchase\"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your [SPECIFY]. Subscriptions Some parts of the Service are billed on a subscription basis (\"Subscription(s)\"). You will be billed in advance on a recurring [SPECIFY]. Software in our Services When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings. [COMPANY NAME] gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by [COMPANY NAME] as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by [COMPANY NAME], in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Disclaimer Exclusions and Limitations The information contained on this website is provided on an \" as is \" basis. To the fullest extent permitted by law, this company: excludes all representations and warranties with respect to this website and its content or that are or may be provided by affiliates or any other third party, including with respect to any inaccuracy or omission in this website and/or the Company's documentation; and excludes any liability for damages arising out of or in connection with your use of this website. [COMPANY NAME], and [COMPANY NAME]'s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, punitive damages or damage caused to your computer, computer software, systems and programs and data relating thereto or any other direct or indirect, consequential or incidental damages. Liability for our Services To the extent permitted by law, the total liability of [COMPANY NAME], and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services. In all cases, [COMPANY NAME], and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable. However, this company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. We recognize that in some countries, you might have legal rights as a consumer. None of your legal rights as a consumer are affected waived by contract. 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This Data Privacy Policy outlines the principles and practices that govern the collection, use, and disclosure of personal data by the Company. SCOPE This Policy applies to all employees, contractors, vendors, and third parties who collect, use, or process personal data on behalf of the Company. It also applies to all personal data collected from customers, clients, partners, and other individuals. PERSONAL INFORMATION COLLECTION We may collect personal information, such as name, address, email, phone number, and job title, from customers, employees, and stakeholders. We collect personal information through various channels, such as our website, email, phone, and in-person interactions. We may also collect personal information from third-party sources, such as service providers and business partners. USE OF PERSONAL INFORMATION The Company will only use personal data for the purposes for which it was collected or as otherwise permitted by applicable laws and regulations. Personal data may be used for, but not limited to, the following purposes: Providing products or services requested by individuals; Communicating with individuals about products, services, or other business-related matters; Conducting market research, analytics, and improving business operations; Managing and administering employee or contractor relationships; Complying with legal or regulatory requirements; Protecting the rights and interests of the Company or its customers. DISCLOSURE The Company may share personal data with third parties for legitimate business purposes, including but not limited to, service providers, vendors, contractors, and business partners. Personal data may also be disclosed to comply with legal or regulatory requirements, or in response to lawful requests from public authorities. The Company will take appropriate measures to ensure that third parties receiving personal data are bound by confidentiality obligations and provide adequate protection to the personal data. DATA RETENTION","Data Privacy Policy","3","https://templates.business-in-a-box.com/imgs/1000px/data-privacy-policy-D13465.png","https://templates.business-in-a-box.com/imgs/250px/13465.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13465.xml",{"title":92,"description":6},"data privacy policy",[94,97],{"label":95,"url":96},"Human Resources","human-resources",{"label":98,"url":99},"Company Policies","company-policies","/template/data-privacy-policy-D13465",{"description":102,"descriptionCustom":6,"label":103,"pages":104,"size":9,"extension":10,"preview":105,"thumb":106,"svgFrame":107,"seoMetadata":108,"parents":110,"keywords":109,"url":116},"END-USER LICENSE AGREEMENT This End-User License Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME], (the \"Company\") a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE] with its head office located at: [YOUR COMPLETE ADDRESS] AND: [NAME OF THE USER], (the \"End-User\") a user having its office located at: [YOUR COMPLETE ADDRESS] WHEREAS, the Company is the owner of [SOFTWARE NAME] (the \"Software\"); WHEREAS, the End-User agrees that by using the Software, it shall be bound by the terms of this Agreement; NOW THEREFORE in consideration and as a condition of the Company and the End-User entering into this Agreement and other valuable considerations, the receipt and sufficiency of which consideration is acknowledged, the Parties agree as follows: SOFTWARE LICENSE When the End-User lawfully accesses the Software, whether through purchase or other lawful means, the Company shall grant the End-User, subject to all of the terms and conditions of this Agreement, a non-exclusive, non-transferable, limited, revocable personal license to use the Software (\"License\"). This License extends to the use of documentation, data, or information developed by the Company, and other materials which may assist in the use of the Software. LICENSE FEE In consideration of the terms of this Agreement, the Company grants the End-User a non-exclusive, non-transferable, revocable License to use the Software for the period of [NUMBER OF MONTHS] (subject to termination as set out in this Agreement), in accordance with the use and subject to the restrictions set out below. This Agreement provides the End-User with only a limited use License, and all intellectual property rights and title to the Software or the accompanying documentation remain with the Company and no interest therein is conveyed to the End-User under this Agreement. PERMITTED USE Subject always to the restrictions in this Agreement, as purchaser of the authorized copy of the Software, the End-User may: where the End-User is the purchasing entity, load the Software onto and use it on a single computer of the type identified on the package which is/are owned by the End-User, or under the direct control of the End-User; where the End-User is an individual as purchaser, load the Software onto and use it on a single computer of the type identified on the package which is under the End-User's control; copy the Software for backup and archival purposes and make up to two copies of the documentation (if any) accompanying the Software, provided that the original and each copy is kept in the End-User's possession and that the End-User's installation and use of the Software does not exceed that allowed by this Agreement. RESTRICTIONS The End-User shall, neither itself nor permit others, either directly or indirectly, to: Log in through the End-User's account or share the administrative account login or password; Rent, lease, sub-license or make or distribute copies of the Software or charge a royalty for the use of the Software, or use the Software to provide bureau, application service provider, marketing, training, or consulting services related to the Software to any third party, except as permitted by this Agreement; Except as permitted by law, modify the Software or any component part thereof, disassemble or decompile the Software or otherwise derive source code from the Software, reverse engineer the Software, merge the Software with or into another product or other software, or create derivative works based on the Software; or Make copies of the Software, in whole or in part, except for backup or archival purposes, as permitted in this Agreement; Use any backup copy of the Software for any purpose other than to replace the original copy in the event that it is destroyed or becomes defective; Copy the written materials (except as provided by this Agreement) accompanying the Software; Adapt, modify, delete or translate the written materials accompanying the Software in any way for any purpose whatsoever; Transfer or assign the Software or any copy thereof or any documentation (whether provided in print or digital form) to a third party, including any third-party individual or third-party entity; Vary, delete or obscure any notices of proprietary rights or any product identification or restrictions on or in the Software. INTELLECTUAL PROPERTY The End-User agrees that the Software, Company website and all services provided by the Company are the property of the Company, including all copyrights, trademarks, trade secrets, patents, and other intellectual property (\"Company IP\"). The End-User agrees that the Company owns all rights, title and interest in and to Company IP and that the End-User will not use the Company IP for any unlawful or infringing purpose. The End-User agrees not to reproduce or distribute the Company IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs), without express written permission from the Company. UNDERTAKINGS AND TITLE The End-User undertakes to: Ensure that, prior to use of the Software by the End-User's employees or agents, all such parties are notified of the terms of this Agreement and the License granted under it; Reproduce and include the Company's copyright notice on all and any copies of the Software, including any partial copies of the Software; Hold all drawings, specifications, data (including object and source codes, software listings and all other information relating to the Software, confidential and not at any time, during the License or after its expiry, disclose the same (whether directly or indirectly) to any third party without the Company's consent. As the Company's licensee, the End-User owns only the disk or medium on which the Software is recorded or fixed. The End-User may retain the media on any termination of this Agreement and the License granted under it, provided the Software is erased. The Company shall at all times retain ownership of the Software. REVERSE ENGINEERING AND SECURITY The End-User agrees not to undertake any of the following actions: Reverse engineer, or attempt to reverse engineer or disassemble the Software or any code within or related to the Software or the Company website; Violate the security of the Software through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network; Copy or otherwise distribute copies of the Software unlawfully, such as through any peer-to-peer network or other intellectual property circumvention tool. LIABILITY AND INDEMNIFICATION The End-User agrees that it has, under this Agreement, assumed the entire risk of selection, installation, and use of the Software. The Company's aggregate liability for direct loss or damage to the End-User shall not exceed the original amount paid by it for the Software. In no event shall the Company be liable to the End-User for (i) indirect, special, incidental or consequential damages, or (ii) any loss of revenue, profits or anticipated savings, wasted management time, or any lost or destroyed data arising in connection with this Agreement or the License granted hereunder. ","End User License Agreement","7","https://templates.business-in-a-box.com/imgs/1000px/performance-form-2018-19-copy-D13011.png","https://templates.business-in-a-box.com/imgs/250px/13011.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13011.xml",{"title":109,"description":6},"end user license agreement",[111,113],{"label":18,"url":112},"business-legal-agreements",{"label":114,"url":115},"License Agreements","license-agreement","/template/end-user-license-agreement-D13011",{"description":118,"descriptionCustom":6,"label":119,"pages":104,"size":9,"extension":10,"preview":120,"thumb":121,"svgFrame":122,"seoMetadata":123,"parents":125,"keywords":124,"url":128},"MASTER SERVICE AGREEMENT This Master Service Agreement (\"Agreement\") is made and effective this [Date], BETWEEN: [YOUR COMPANY NAME],\" PARTY A\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [COMPANY NAME],\" PARTY B\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] SCOPE OF SERVICES [PARTY A] shall provide [PARTY B] with the services and products described in the Statements of Work. The SOW must describe the respective contribution and services of each party. Any services provided by either party under this Agreement are referred to as the \"Services\". For the purposes of this Agreement, the party engaged to perform the Services, [PARTY A], is the \"Performing Party\" and the party for whom the Services are to be performed, [PARTY B], is the \" Engaging Party\". All SOWs that are negotiated between the parties shall be in writing and executed by both parties and shall be attached hereto as supplemental Exhibits, and shall be incorporated into, and governed by, this Agreement. STATEMENT OF WORK (SOW) Contents of Statements of Work The parties shall describe each individual deliverable to be provided under this agreement in its own statement of work (each, a \"Statement of Work\"), each one including a complete description of the deliverable provided under the Statement of Work, the number of [PARTY A] personnel who will be assigned to provide the deliverable in question, key [PARTY A] personnel the parties agree are essential to the provision of the particular deliverable (shall not exceed [SPECIFY] percent of the total personnel assigned to this Statement of Work) (each one a \"Key Personnel\"), the applicable fees and fee schedule, including any milestones and milestone payments if applicable, for the particular deliverable, the service levels and acceptance criteria for the particular deliverable, any materials the parties will provide for the particular deliverable, a timeline for providing the particular deliverable, and a unique identification number for the Statement of Work and explicit reference to this agreement. Integration. A Statement of Work signed by both parties, bearing a unique identification number and making explicit reference to this Agreement, shall be deemed to form an integral part of this Agreement. Severable. The parties may terminate any individual Statement of Work without affecting the rest of the agreement or any other Statement of Work. Conflict of Terms. If there is a conflict between the terms of this agreement and any Statement of Work, the Statement of Work shall apply. Changes to Statements of Work Proposing Changes. Either party may propose amendments to the Statement of Work deliverable, fees or schedule by giving written notice to the other party. Finalizing Changes. If the parties agree to change the deliverable, fees, or schedule of a Statement of Work they parties shall cooperate to execute a written amendment to the relevant Statement of Work detailing the changes. Additional Statements of Work Request Additional Services. [PARTY B] may request additional services by sending a written notice to [PARTY A] reasonably detailing the services requested. Assess the Request. Immediately after receiving a request for additional services from [PARTY B], [PARTY A] shall evaluate the request to determine whether there are circumstances preventing it from providing the requested services and, if there are no circumstances preventing it from providing the requested services, shall provide [PARTY A] with the estimated fees and timelines for such requested services. Execute New Statement of Work. If after receiving [PARTY A] 's estimates [PARTY B] still wants the requested services, the parties shall execute a new Statement of Work according to the requirements of paragraph CONTENT OF STATEMENTS OF WORK. Acceptance and Rejection Inspection Period. [PARTY B] shall have an \"Inspection period\" of [NUMBER] working days after [PARTY A] has provided the deliverable to review and verify that the deliverable meets the acceptance criteria as set out in the applicable Statement of Work (the \"Inspection Period\"). Acceptance. If in [PARTY B] 's opinion the deliverable meets the acceptance criteria, [PARTY B] must accept the deliverable and notify [PARTY A] that it is accepting the deliverable. Deemed Acceptance.[PARTY B] shall be deemed to have accepted the deliverable if [PARTY B] fails to notify [PARTY A] by the end of the inspection period, or if, during the inspection period, [PARTY B] uses or attempts to use the deliverable beyond what is necessary for the inspection and testing, in a manner that a reasonable person would consider compatible with [PARTY B] having accepted deliverable from [PARTY A]. Rejection. If in [PARTY B]'s opinion, the deliverable does not materially meet the acceptance criteria, [PARTY B] may reject the deliverable by delivering to [PARTY B] a written list detailing each failure to satisfy the acceptance criteria. TERM The term of this Agreement begins on [INSERT START DATE] and continues until such time as the Deliverables have been provided to the Purchaser in accordance with this Agreement or until such time as this Agreement is terminated by either party in accordance with its terms. BUDGET AND PAYMENT DEADLINE The budget and payment deadline will be defined in each SOW. Unless otherwise provided in this SOW, uncontested invoices are payable within 30 calendar days of receipt of the invoice. Payment is made as follows: [SPECIFY]. INDEPENDENT CONTRACTOR The relationship between [PARTY A] and [PARTY B] shall, within the context of the SOW, be that of an independent contractor, and nothing in this Agreement should be construed to create a partnership, joint venture, or employer-employee relationship. Each Party shall, at all times during the term of this Agreement, perform the duties and responsibilities herein without any control by the other Party. Either Party may realize a profit or loss in connection with performing the services. Either Party may render similar services for the benefit of others. Neither Party is an agent of the other Party and is not authorized to make any representation, contract, or contract commitment on behalf of the other Party. DELIVERABLES The Supplier shall provide the goods and/or services described in the Statement of Work (attached) of this Master Service Agreement. CONFIDENTIALITY Information shall be treated as confidential during the term of this Agreement and for a period of seven (7) years thereafter. During such period, the parties will not: (a) disclose the Confidential Information of the Disclosing Party to any third party, using at least the same degree of care as it uses to protect its own confidential information, but not less than reasonable care or (b) use such information for any purpose other than to perform its obligations under this Agreement. Confidential Information does not include information which has previously been made generally available to the public, becomes publicly known, without fault on the part of the Receiving Party, subsequent to disclosure by the Disclosing Party of such information to the Receiving Party, is received by the Receiving Party at any time from a source, other than the Disclosing Party, lawfully having possession of and the right to disclose such information, otherwise becomes known by the Receiving Party prior to disclosure by the Disclosing Party to the receiving party of such information, or is independently developed by the Receiving Party without use of such information","Master Service Agreement","https://templates.business-in-a-box.com/imgs/1000px/master-service-agreement-D12657.png","https://templates.business-in-a-box.com/imgs/250px/12657.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12657.xml",{"title":124,"description":6},"master service agreement",[126,127],{"label":18,"url":112},{"label":18,"url":112},"/template/master-service-agreement-D12657",{"description":130,"descriptionCustom":6,"label":131,"pages":8,"size":9,"extension":10,"preview":132,"thumb":133,"svgFrame":134,"seoMetadata":135,"parents":137,"keywords":136,"url":140},"SERVICE AGREEMENT This SERVICE AGREEMENT (\"Agreement\") is effective [DATE], BETWEEN: [COMPANY NAME] (the \"Contractor\"), a company organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [COMPANY NAME] (the \"Customer\"), a company organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] (The Contractor and the Customer shall be individually referred to as a \"Party\" and collectively referred to as the \"Parties\", as the context may require). WHEREAS A. Contractor has experience and expertise in [DESCRIBE EXPERIENCE AND SERVICE]. B. Customer desires to have Contractor provide services for them. C. Contractor desires to provide services to Customer on the terms and conditions set forth herein (the \"Services\"). NOW THEREFORE, in consideration of the above recitals, the representations, warranties, and agreements contained in this Agreement and for other good and valuable consideration, the receipt and adequacy of which are now acknowledged, the Parties agree as follows: SERVICES PROVIDED Beginning on upon agreement to this contract, [CONTRACTOR] will provide to [CUSTOMER] the following service (collectively, the /Services\"): Description of the project: [DESCRIBE THE SERVICE REQUIRED]. SCOPE OF WORK Contractor agrees to provide Services pursuant to the Scope of Work set forth in Exhibit A attached hereto (the \"Scope of Work\"). TERM Unless both parties mutually agree on an extension, this contract will automatically terminate on [SPECIFY]. PERFORMANCE The parties agree to do everything possible to ensure that the terms of this Agreement take effect. PAYMENT FOR SERVICES In exchange for the Services rendered, a payment of [SPECIFY] will be made to the Contractor upon completion of the scheduled Services described in this Contract. If an invoice is not paid on the due date, interest will be added to the current balance. These amounts shall be payable, and the Customer shall pay all overdue amounts at the lesser of [SPECIFY] per cent per annum or the maximum percentage permitted by applicable law. Or Customer will pay Contractor as follows: [SPECIFY]. DELIVERY OF SERVICES The Contractor will exercise due diligence in the provision of services. However, the Customer acknowledges that the indicated delivery times and other payment milestones listed in Scope of Work are estimates and do not constitute final delivery dates. SECURITY The Contractor must make reasonable security arrangement to protect Material from unauthorized access, collection, use, alteration or disposal. OWNERSHIP RIGHT The Customer shall hold the copyright for the agreed version of the Services as delivered, and the Customer's copyright notice may be displayed in the final version. All works, ideas, discoveries, inventions, patents, products or other information that may be protected by copyright (collectively, the \"Work Product\" developed in whole or in part by the Contractor in connection with the Services, shall be the exclusive property of the Customer. Upon request, the Contractor shall execute all documents necessary to confirm or perfect the exclusive ownership of the Customer's \"Work Product\". The Contractor retains exclusive rights to pre-existing materials used in the Customer's projects. The Customer shall not have the right to reuse, resell or otherwise transfer material belonging to the contractor or third parties. The Contractor reserves the right to use the finished public product as an example of a product. RETURN OF PROPERTY Upon the expiry or termination of this Agreement, the Contractor will return to the Customer any property, documentation, records or Confidential Information which is the property of the Customer. COMPENSATION For all services rendered by the Contractor under this Agreement, the Customer shall indemnify the Contractor. In the event that the Customer fails to make any of the payments mentioned, the Contractor shall have the right, but shall not be obliged, to exercise any of the following remedies: ","Service Agreement","https://templates.business-in-a-box.com/imgs/1000px/service-agreement-D12711.png","https://templates.business-in-a-box.com/imgs/250px/12711.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12711.xml",{"title":136,"description":6},"service agreement",[138,139],{"label":18,"url":112},{"label":18,"url":112},"/template/service-agreement-D12711",{"description":142,"descriptionCustom":6,"label":143,"pages":87,"size":9,"extension":10,"preview":144,"thumb":145,"svgFrame":146,"seoMetadata":147,"parents":149,"keywords":148,"url":154},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":148,"description":6},"non disclosure agreement nda",[150,151],{"label":18,"url":112},{"label":152,"url":153},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":156,"descriptionCustom":6,"label":157,"pages":158,"size":9,"extension":10,"preview":159,"thumb":160,"svgFrame":161,"seoMetadata":162,"parents":164,"keywords":163,"url":169},"COOKIE POLICY We at [WEBSITE NAME] use cookies to ensure you get the best experience when you are using our services. This Cookie Policy provides you with clear and comprehensive information about the cookies we use and the purpose for using those cookies on this Platform. Please read the following carefully to understand our policies and practices regarding the use of cookies on our Platform. By using or accessing our Platform, you agree to this Cookie Policy. This policy may change from time to time and your continued use of the Platform is deemed to be acceptance of such changes, so please check the policy periodically for updates. YOUR CONSENT You consent to placement of cookies on your browser by us and our third-party service providers. Please read this Cookie Policy carefully for details about why we use cookies and the information they collect from and about you. WITHDRAW YOUR CONSENT ANY TIME If you do not wish to accept cookies in connection with your use of the Platform, you will need to delete and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling cookies will affect the functionality of the Platform and may prevent you from being able to access certain features on the Platform. WHAT ARE COOKIES? A cookie is a small file of letters and numbers that may be stored on your browser or the hard drive of your computer when you visit our Platform. Cookies contain information about your visits to that Platform. A cookie is a small piece of data that a Platform asks your browser to store on your computer or mobile device. The cookie allows the Platform to \"remember\" your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like. WHY DO WE USE COOKIES? . Cookies are commonly used by Platforms to serve many different functions. We use cookies on our Platform to allow us to tailor our Platform to your needs and deliver a better and more personalized service. Cookies help us improve the performance of our Platform by enabling us to: Help you navigate between pages on the Platform efficiently Protect your security Remember information about your preferences and recognize you when you return to our Platform Allow us to customize our Platform according to your individual interests Measure how people are using our services in order to improve our services and browsing experience Personalize advertising and make the content more relevant for you Speed up your searches Make our Platform easier to use Generally give you a better online experience Cookies are not unsafe or in themselves a threat to your online privacy, as we do not store sensitive information. The cookies used on our Platform never collect anything that personally identifies you, such as your name or address, and we never sell your details to any third parties. HOW ARE COOKIES USED? The web server providing the webpage can store a cookie on the user's computer or mobile device. An external web server that manages files included or referenced in the webpage is also able to store cookies. All these cookies are called http header cookies. Another way of storing cookies is through JavaScript code contained or referenced in that page. Each time the user requests a new page, the web server can receive the values of the cookies it previously set and return the page with content relating to these values. Similarly, JavaScript code is able to read a cookie belonging to its domain and perform an action accordingly. We use \"analytics\" cookies, which, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our Platform and which parts of our Platform are most popular. This helps us gather feedback so that we can improve our Platform and better serve our users. We do not generally store any personal information that you provide to us in a cookie. We also use \"social media\" cookies to personalize your interaction with third-party social media platforms such as Twitter and Facebook, where our Platform uses such features. Such cookies recognize users of these social media sites when you view social media content on our Platform. They also allow you to quickly share content across media, through the use of simple \"sharing\" buttons. WHAT ARE DIFFERENT TYPES OF COOKIES? First-party cookies - these are our own cookies set by our Platform, controlled by us and used to provide information about the usage of our Platform. Third-party cookies - these are cookies from any other domain. We use a number of suppliers that may also set cookies on your device on our behalf when you visit our Platform to allow them to deliver the services they are providing. HOW LONG DO COOKIES STAY ON YOUR COMPUTER? Cookies that are used on a Platform may be either session cookies or persistent cookies. Session cookies are temporary cookies that remain on your device until you leave the Platform. Persistent cookies are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the Platform and recognize you on your return. WHAT COOKIES DO WE USE? Strictly Necessary cookies: Some cookies are essential for the operation of our Platform","Cookie Policy","4","https://templates.business-in-a-box.com/imgs/1000px/cookie-policy-D13174.png","https://templates.business-in-a-box.com/imgs/250px/13174.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13174.xml",{"title":163,"description":6},"cookie policy",[165,168],{"label":166,"url":167},"Sales & Marketing","sales-marketing",{"label":166,"url":167},"/template/cookie-policy-D13174",false,{"seo":172,"reviewer":183,"quick_facts":187,"at_a_glance":190,"personas":194,"variants":219,"glossary":246,"clauses":283,"how_to_fill":331,"common_mistakes":372,"faqs":397,"industries":425,"comparisons":450,"diy_vs_lawyer":464,"jurisdictions":477,"related_template_ids_curated":498,"schema":508,"classification":509},{"meta_title":173,"meta_description":174,"primary_keyword":175,"secondary_keywords":176},"Terms And Conditions Template (Free Word)","Free terms and conditions template for websites and apps. Covers user rights, liability limits, IP, dispute resolution, and governing law. Free Word and PDF download.","terms and conditions template",[177,178,179,180,181,182],"terms and conditions template word","terms and conditions template free","terms of service template","terms and conditions for website","business terms and conditions template","online terms and conditions template",{"name":184,"credential":185,"reviewed_date":186},"Bruno Goulet","CEO, Business in a Box","2026-05-02",{"difficulty":188,"legal_review_recommended":189,"signature_required":189},"advanced",true,{"what_it_is":191,"when_you_need_it":192,"whats_inside":193},"A Terms and Conditions document is a legally binding agreement between a business and its users or customers that governs how its website, app, or service may be accessed and used. This free Word download gives you a structured, court-tested starting point you can edit online and export as PDF — covering user obligations, liability limitations, intellectual property, payment terms, dispute resolution, and governing law in a single document.\n","Use it before launching any website, app, SaaS platform, or e-commerce store that collects data, processes payments, or grants users access to content or functionality. It should also be updated any time you materially change your service, pricing model, or data practices.\n","Acceptance of terms, user account obligations, permitted and prohibited uses, intellectual property ownership, payment and refund conditions, warranty disclaimers, limitation of liability, indemnification, termination rights, dispute resolution and arbitration, and governing law.\n",[195,199,203,207,211,215],{"title":196,"use_case":197,"icon_asset_id":198},"SaaS founders","Protecting the platform from misuse and limiting liability for downtime or data loss","persona-startup-founder",{"title":200,"use_case":201,"icon_asset_id":202},"E-commerce store owners","Setting enforceable purchase, return, and refund policies for online buyers","persona-retailer",{"title":204,"use_case":205,"icon_asset_id":206},"App developers","Governing user conduct, IP ownership, and in-app purchase terms before launch","persona-app-developer",{"title":208,"use_case":209,"icon_asset_id":210},"Small business owners","Establishing legally binding terms for a service or booking website","persona-small-business-owner",{"title":212,"use_case":213,"icon_asset_id":214},"Digital agencies","Publishing terms that cover client portals, project delivery, and payment obligations","persona-agency",{"title":216,"use_case":217,"icon_asset_id":218},"Content creators and media platforms","Defining acceptable use, content licensing, and takedown procedures for user-generated material","persona-content-creator",[220,223,227,231,235,239,243],{"situation":221,"recommended_template":37,"slug":222},"Running a public website that collects visitor data","terms-and-conditions-D12667",{"situation":224,"recommended_template":225,"slug":226},"Operating a SaaS or subscription platform","SaaS Terms of Service","terms-of-service-agreement-D920",{"situation":228,"recommended_template":229,"slug":230},"Selling physical or digital goods online","E-commerce Terms and Conditions","website-terms-and-conditions-D13193",{"situation":232,"recommended_template":233,"slug":234},"Hosting user-generated content or a community forum","User-Generated Content Terms","content-security-policy-D13937",{"situation":236,"recommended_template":237,"slug":238},"Providing a mobile application to end users","End User License Agreement (EULA)","end-user-license-agreement-D13011",{"situation":240,"recommended_template":241,"slug":242},"Offering a free trial or freemium product tier","Free Trial Terms of Service","return-of-product-on-free-trial-D1083",{"situation":244,"recommended_template":119,"slug":245},"Engaging B2B clients under a master service agreement","master-service-agreement-D12657",[247,250,253,256,259,262,265,268,271,274,277,280],{"term":248,"definition":249},"Terms and Conditions","A binding agreement that sets out the rules users must accept before accessing or using a website, app, or service.",{"term":251,"definition":252},"Limitation of Liability","A clause that caps the maximum financial exposure a business faces if something goes wrong — typically expressed as the amount paid by the user in the prior 12 months or a fixed dollar figure.",{"term":254,"definition":255},"Indemnification","A provision requiring one party to compensate the other for losses arising from a specific act, such as a user's violation of the terms.",{"term":257,"definition":258},"Warranty Disclaimer","A statement that the service is provided 'as is' without any express or implied guarantees of fitness, accuracy, or availability.",{"term":260,"definition":261},"Governing Law","The jurisdiction whose laws interpret and enforce the agreement — typically the state or country where the business is headquartered.",{"term":263,"definition":264},"Arbitration Clause","A provision requiring disputes to be resolved through a private arbitration process rather than through court litigation.",{"term":266,"definition":267},"Intellectual Property (IP)","Legally protected creations including text, software, logos, and designs — the terms and conditions document establishes who owns what.",{"term":269,"definition":270},"Acceptable Use Policy (AUP)","The section of terms and conditions that lists permitted and prohibited activities users may undertake on the platform.",{"term":272,"definition":273},"Severability","A clause stating that if one provision of the agreement is found unenforceable, the rest of the document remains in full effect.",{"term":275,"definition":276},"Force Majeure","A clause excusing a party's non-performance when an event outside their control — such as a natural disaster or government action — prevents it.",{"term":278,"definition":279},"Clickwrap Agreement","A method of obtaining user consent by requiring an affirmative action such as clicking 'I Agree' before accessing a service, making the terms legally binding.",{"term":281,"definition":282},"Browsewrap Agreement","An agreement where terms are presented via a footer link, relying on continued site use as implied acceptance — generally considered weaker than clickwrap in court.",[284,289,294,299,304,309,313,317,321,326],{"name":285,"plain_english":286,"sample_language":287,"common_mistake":288},"Acceptance of Terms","Establishes how and when users become bound by the agreement — clicking 'I Agree,' creating an account, or simply using the service.","By accessing or using [COMPANY NAME]'s services at [WEBSITE URL], you agree to be bound by these Terms and Conditions. If you do not agree, you must immediately discontinue use of the service.","Relying solely on a footer hyperlink without a clickwrap mechanism. Courts in the US and UK have declined to enforce browsewrap terms where there was no clear evidence the user saw them.",{"name":290,"plain_english":291,"sample_language":292,"common_mistake":293},"User Account Obligations","Sets out registration requirements, password security responsibilities, and the user's duty to keep account information accurate and up to date.","You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify [COMPANY NAME] immediately at [CONTACT EMAIL] of any unauthorized use.","Failing to specify what happens to an account when a user violates the terms. Without a clear suspension or termination right, enforcement becomes legally ambiguous.",{"name":295,"plain_english":296,"sample_language":297,"common_mistake":298},"Intellectual Property Ownership","States that all content, code, trademarks, and designs on the platform belong to the business, and grants users a limited, non-transferable license to access it.","All content on the [PLATFORM NAME] platform, including text, graphics, logos, and software, is the exclusive property of [COMPANY NAME] and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, revocable license to access the service for [PERMITTED PURPOSE].","Not addressing user-generated content. If users can upload text, images, or files, the terms must specify what license the business holds over that content and whether users retain ownership.",{"name":300,"plain_english":301,"sample_language":302,"common_mistake":303},"Acceptable Use and Prohibited Conduct","Lists what users may and may not do on the platform — such as prohibiting scraping, reverse engineering, harassment, or illegal activity.","You agree not to: (a) copy, modify, or distribute any part of the service without written consent; (b) use automated tools to scrape or index any content; (c) transmit any unlawful, defamatory, or infringing material; or (d) attempt to gain unauthorized access to any part of the platform.","Using a short generic list that doesn't reflect the specific risks of the platform. A marketplace platform needs conduct rules for seller fraud; a SaaS needs API rate-limit restrictions. Generic lists leave real abuse vectors uncovered.",{"name":305,"plain_english":306,"sample_language":307,"common_mistake":308},"Payment, Billing, and Refund Terms","Defines pricing, billing cycles, auto-renewal, taxes, and the refund or cancellation policy.","Subscriptions are billed [MONTHLY / ANNUALLY] in advance at the rate of $[AMOUNT] per [PERIOD]. Subscriptions auto-renew unless cancelled at least [X] days before the renewal date. All fees are non-refundable except as required by applicable law or as stated in our Refund Policy at [URL].","Describing auto-renewal in vague language without specifying the cancellation notice period. Several jurisdictions — including California and EU member states — require explicit, conspicuous auto-renewal disclosures or the renewal is voidable.",{"name":257,"plain_english":310,"sample_language":311,"common_mistake":312},"States that the service is provided 'as is' and 'as available,' disclaiming all implied warranties of merchantability, fitness for purpose, and uninterrupted availability.","THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.","Writing the disclaimer in lowercase body text rather than conspicuous uppercase. In the US, the Uniform Commercial Code requires warranty disclaimers to be conspicuous to be effective — a small-font paragraph buried mid-document may not qualify.",{"name":251,"plain_english":314,"sample_language":315,"common_mistake":316},"Caps the business's total financial liability to users at a defined amount, and excludes liability for indirect, consequential, or incidental damages.","TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [COMPANY NAME]'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) $[AMOUNT] OR (B) THE TOTAL FEES PAID BY YOU IN THE [12] MONTHS PRECEDING THE CLAIM.","Setting the liability cap at zero or an unrealistically low fixed amount. Courts can strike caps that are unconscionable, especially in consumer-facing contracts in California, the UK, and the EU.",{"name":254,"plain_english":318,"sample_language":319,"common_mistake":320},"Requires the user to defend and hold the business harmless from claims arising out of the user's violation of the terms, misuse of the service, or infringement of third-party rights.","You agree to indemnify, defend, and hold harmless [COMPANY NAME] and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the service, your violation of these Terms, or your infringement of any third-party rights.","Mutual indemnification in a consumer-facing document. Requiring consumers to indemnify the business is common, but courts in the UK and EU may refuse to enforce broad indemnity obligations against individual consumers under unfair contract terms legislation.",{"name":322,"plain_english":323,"sample_language":324,"common_mistake":325},"Termination and Suspension","Reserves the business's right to suspend or terminate user access at any time, with or without notice, and describes what happens to user data and paid subscriptions on termination.","[COMPANY NAME] may suspend or terminate your access to the service at any time, with or without cause, upon [X] days' written notice. Upon termination, your right to use the service ceases immediately. Provisions that by their nature should survive termination — including IP ownership, disclaimers, and limitation of liability — shall survive.","No survival clause. If the document doesn't state which provisions survive termination, courts may treat all obligations as extinguished on the termination date — including confidentiality, IP assignment, and liability caps.",{"name":327,"plain_english":328,"sample_language":329,"common_mistake":330},"Dispute Resolution and Governing Law","Specifies the jurisdiction and law governing the agreement, and the mechanism — arbitration, mediation, or litigation — for resolving disputes.","These Terms are governed by the laws of [STATE / COUNTRY] without regard to conflict-of-law principles. Any dispute shall be resolved by binding arbitration administered by [AAA / JAMS / OTHER] in [CITY, STATE], except either party may seek injunctive relief in a court of competent jurisdiction.","Choosing a governing law jurisdiction solely for business convenience, without considering where the majority of users are located. The EU, UK, and several US states apply consumer-protection law regardless of what the contract specifies.",[332,337,342,347,352,357,362,367],{"step":333,"title":334,"description":335,"tip":336},1,"Identify the legal entity and service being governed","Enter your business's full legal name, registered address, and the exact name and URL of the website, app, or service the terms govern. Mismatches between entity names and domain ownership create enforceability gaps.","If you operate multiple products under one company, use a single parent T&C with addenda for each product rather than maintaining separate documents.",{"step":338,"title":339,"description":340,"tip":341},2,"Choose and implement your acceptance mechanism","Decide between clickwrap (checkbox or button at signup) or browsewrap (footer link). Clickwrap is strongly preferred — it creates a timestamped record of consent. Update your sign-up flow to present the terms before account creation is complete.","Store a log of each user's acceptance event — date, IP address, and the version of the terms they agreed to. This record is your primary defense in a dispute.",{"step":343,"title":344,"description":345,"tip":346},3,"Define permitted and prohibited uses specifically","List the activities your platform allows and explicitly prohibit the abuse scenarios most likely for your business type — scraping for a data platform, fraud for a marketplace, harassment for a community product.","Review your support ticket history for the last 12 months. The most common abuse patterns belong in the prohibited conduct list.",{"step":348,"title":349,"description":350,"tip":351},4,"Set payment, billing cycle, and refund terms precisely","Enter exact pricing, billing cadence, auto-renewal notice period, and your refund policy. If you have a separate refund policy page, link to it by URL and confirm the two documents are consistent.","California's Automatic Renewal Law and the EU's Consumer Rights Directive both require auto-renewal terms to be displayed in a clear, conspicuous format before purchase — put them in a highlighted box, not buried in the body.",{"step":353,"title":354,"description":355,"tip":356},5,"Customize the limitation of liability cap","Replace the placeholder cap amount with a figure that reflects your actual risk exposure — typically the fees paid by the user in the prior 12 months. Ensure the cap is not so low that a court would deem it unconscionable for your user base.","For B2B SaaS contracts, a cap of 12 months' fees is the market standard. For consumer platforms, consider a lower fixed floor (e.g., $50 minimum) to avoid consumer protection challenges.",{"step":358,"title":359,"description":360,"tip":361},6,"Select governing law and dispute resolution mechanism","Choose a governing jurisdiction that has a meaningful connection to your business operations. Decide whether to require arbitration, include a class-action waiver, or allow litigation. Note that class-action waivers are unenforceable in some jurisdictions.","If you serve EU consumers, add a jurisdiction carve-out granting them their local consumer court rights — EU law cannot be waived by contract.",{"step":363,"title":364,"description":365,"tip":366},7,"Add a modification and notice clause","State how you will notify users of changes — by email, in-app notification, or posted notice — and how much advance notice you will give. Specify whether continued use after the notice period constitutes acceptance.","A 30-day notice period before material changes take effect is the accepted standard in most jurisdictions and reduces the risk of users claiming they were surprised by new terms.",{"step":368,"title":369,"description":370,"tip":371},8,"Have counsel review before publishing","Have a lawyer familiar with your jurisdiction and industry review the final document before it goes live. Focus the review on the liability cap, consumer-facing disclaimers, data handling references, and jurisdiction-specific requirements.","A focused 1–2 hour template review ($300–$600) is significantly less expensive than defending a claim based on unenforceable or missing terms.",[373,377,381,385,389,393],{"mistake":374,"why_it_matters":375,"fix":376},"Using a browsewrap-only acceptance mechanism","Courts in the US, UK, and EU routinely refuse to enforce terms that users had no clear notice of. A footer link alone does not constitute sufficient notice of binding terms.","Implement a clickwrap mechanism at account creation or checkout — a checkbox with text reading 'I agree to the Terms and Conditions [hyperlink]' that must be checked before proceeding.",{"mistake":378,"why_it_matters":379,"fix":380},"Omitting a survival clause for key provisions","Without an explicit survival clause, obligations such as confidentiality, IP ownership, and the limitation of liability may be extinguished when the agreement terminates — eliminating your protection after the relationship ends.","Add a clause listing every provision that survives termination: 'Sections [X, Y, Z] shall survive the termination or expiration of this Agreement for any reason.'",{"mistake":382,"why_it_matters":383,"fix":384},"Copying terms from a competitor's website without modification","Competitor terms are drafted for their specific business model, jurisdiction, and risk profile. Using them verbatim may import obligations you cannot meet, exclude protections you need, and expose you to copyright infringement claims.","Start from a professionally drafted template and customize every section to reflect your actual service, pricing model, user base, and operating jurisdiction.",{"mistake":386,"why_it_matters":387,"fix":388},"Failing to address user-generated content ownership","If users can upload content to your platform and the terms are silent on IP, you may lack the rights to display, moderate, or remove it — creating both legal exposure and operational problems.","Add a UGC clause granting the business a worldwide, royalty-free license to host, display, and distribute user-submitted content, while confirming users retain underlying ownership.",{"mistake":390,"why_it_matters":391,"fix":392},"Setting the auto-renewal disclosure in small body text","California, New York, the EU, and the UK all require auto-renewal terms to be presented in a clear and conspicuous manner — a standard that body text buried mid-document does not meet, making the renewal voidable.","Present auto-renewal terms in a separately headed section, bold or highlighted text, and repeat the disclosure at the point of purchase — not just in the document.",{"mistake":394,"why_it_matters":395,"fix":396},"No version history or effective date on the document","Without an effective date and version number, you cannot prove which terms were in effect at the time of a specific user's claim or dispute.","Add an 'Effective Date' and 'Version' field to the document header, maintain an archive of prior versions with their date ranges, and notify users each time the terms are updated.",[398,401,404,407,410,413,416,419,422],{"question":399,"answer":400},"What are terms and conditions?","Terms and conditions are a legally binding agreement between a business and its users or customers that governs how a website, app, or service may be accessed and used. They define user rights and obligations, limit the business's liability, establish IP ownership, and set out how disputes will be resolved. They are distinct from a privacy policy, which governs data collection, though both are typically required for any online service.\n",{"question":402,"answer":403},"Are terms and conditions legally required?","No law in the US, Canada, UK, or EU mandates terms and conditions for every website, but they are effectively required in practice. Without them, users have no defined obligations, the business has no liability cap, and intellectual property ownership is ambiguous. For e-commerce sites, SaaS platforms, and any service collecting payment, operating without terms and conditions exposes the business to unlimited liability and regulatory scrutiny.\n",{"question":405,"answer":406},"What is the difference between terms and conditions and a privacy policy?","Terms and conditions govern the user relationship — acceptable use, payment, IP, liability, and dispute resolution. A privacy policy is a separate document that discloses how the business collects, stores, and uses personal data. Most jurisdictions require both for any website that collects personal data or processes payments. They should be linked separately in the website footer and at the point of sign-up.\n",{"question":408,"answer":409},"What is the difference between terms and conditions and a terms of service?","The two terms are used interchangeably in practice. \"Terms of service\" is commonly used by technology and SaaS companies; \"terms and conditions\" is more common in e-commerce, retail, and professional services. Both serve the same function and contain the same essential provisions. The name you choose has no legal significance.\n",{"question":411,"answer":412},"Do terms and conditions need to be signed?","A handwritten signature is not required. In most jurisdictions, clicking 'I Agree,' checking a box, or continuing to use a service after adequate notice constitutes legally sufficient acceptance. Clickwrap acceptance — where a user must affirmatively click to agree — is consistently upheld by courts. Browsewrap acceptance, where terms are only linked in the footer, is far less reliably enforced and should not be the sole mechanism for high-stakes obligations.\n",{"question":414,"answer":415},"How often should terms and conditions be updated?","Update your terms and conditions whenever you materially change your service, pricing model, data practices, or refund policy. A full review at least once per year is standard practice. When you update the terms, notify existing users by email or in-app message with at least 30 days' advance notice before the new terms take effect. Retain archived copies of every prior version with effective date ranges.\n",{"question":417,"answer":418},"Can I use a free terms and conditions generator?","Free generators produce generic output that often misses jurisdiction-specific requirements, fails to address the specific risks of your business model, and uses outdated language. They are a starting point, not a finished document. A professionally drafted template customized to your service and jurisdiction — reviewed by a lawyer before publishing — provides meaningfully stronger protection at a fraction of the cost of custom drafting.\n",{"question":420,"answer":421},"Are terms and conditions enforceable against consumers in the EU?","EU consumer protection law — particularly the Unfair Contract Terms Directive — can override contract provisions that create a significant imbalance against consumers. Clauses that exclude all liability, prohibit consumers from using their local courts, or impose disproportionate penalties are regularly struck down. For any service with EU consumers, a lawyer familiar with local consumer law should review the document before publication.\n",{"question":423,"answer":424},"What happens if a user violates the terms and conditions?","The terms should give you the right to suspend or terminate the user's account immediately, seek injunctive relief, and pursue damages for losses caused by the violation. In practice, most violations are handled administratively through account suspension. For serious violations causing financial harm — such as fraud, scraping, or IP infringement — the terms provide the contractual basis for a legal claim and, in arbitration clauses, the forum for resolving it.\n",[426,430,434,438,442,446],{"industry":427,"icon_asset_id":428,"specifics":429},"SaaS / Technology","industry-saas","API rate limits, uptime SLA disclaimers, data processing addenda, and tiered subscription billing terms are all specific requirements for SaaS T&Cs.",{"industry":431,"icon_asset_id":432,"specifics":433},"E-commerce / Retail","industry-ecommerce","Purchase terms, shipping liability, returns and refund windows, and auto-renewal disclosures for subscription boxes are critical provisions for online retailers.",{"industry":435,"icon_asset_id":436,"specifics":437},"Financial Services / Fintech","industry-fintech","Regulatory disclosures, payment processing terms, fraud liability allocation, and compliance with CFPB and FCA requirements make fintech T&Cs substantially more complex than standard templates.",{"industry":439,"icon_asset_id":440,"specifics":441},"Healthcare / MedTech","industry-healthtech","HIPAA liability carve-outs, disclaimer of medical advice, and scope-of-service limitations distinguishing the platform from a licensed medical provider are essential in this sector.",{"industry":443,"icon_asset_id":444,"specifics":445},"Media and Content Platforms","industry-media","User-generated content licensing, DMCA takedown procedures, copyright ownership, and community conduct standards are the defining provisions for media and UGC platforms.",{"industry":447,"icon_asset_id":448,"specifics":449},"Professional Services","industry-professional-services","Engagement scope limitations, disclaimer of professional advice, confidentiality obligations, and deliverable acceptance terms distinguish professional services T&Cs from standard website terms.",[451,455,458,461],{"vs":452,"vs_template_id":453,"summary":454},"Privacy Policy","privacy-policy-D12668","A privacy policy governs how the business collects, uses, stores, and shares personal data. Terms and conditions govern the user relationship — acceptable use, payment, IP, and liability. Both are required for any website collecting personal data or processing payments, and they should be linked separately. Combining them into a single document is common but makes updates more cumbersome.",{"vs":237,"vs_template_id":456,"summary":457},"end-user-license-agreement-eula-D556","A EULA specifically governs the license granted to use installed software or an application — it focuses on what users may and may not do with the software itself. Terms and conditions are broader, covering the full service relationship including payment, accounts, and disputes. Software products often need both: a EULA for the license grant and a T&C for the service wrapper around it.",{"vs":119,"vs_template_id":459,"summary":460},"master-service-agreement-D13265","A master service agreement is a negotiated B2B contract governing an ongoing service relationship between two businesses, typically with individually negotiated commercial terms. Terms and conditions are a non-negotiated, take-it-or-leave-it agreement published to all users simultaneously. MSAs are appropriate for enterprise clients; T&Cs govern the broader user base.",{"vs":131,"vs_template_id":462,"summary":463},"service-agreement-D12711","A service agreement is a bilaterally negotiated contract for a specific scope of work between a service provider and a single client. Terms and conditions are a unilateral document published to all users without individual negotiation. Use a service agreement for bespoke client engagements and terms and conditions for standardized platform access or product sales.",{"use_template":465,"template_plus_review":469,"custom_drafted":473},{"best_for":466,"cost":467,"time":468},"Small business websites, simple e-commerce stores, and early-stage SaaS with a domestic user base","Free","1–2 hours",{"best_for":470,"cost":471,"time":472},"Any platform handling payments, serving users in multiple jurisdictions, or collecting personal data beyond basic analytics","$300–$800","3–5 business days",{"best_for":474,"cost":475,"time":476},"Enterprise SaaS, regulated industries (fintech, health tech), platforms with significant UGC, or services marketed to EU or UK consumers","$1,500–$5,000+","2–4 weeks",[478,483,488,493],{"code":479,"name":480,"flag_asset_id":481,"note":482},"us","United States","flag-us","No single federal law mandates terms and conditions, but sector-specific regulations — COPPA for children's services, CCPA for California residents, and the FTC Act for deceptive practices — impose specific disclosure requirements. California's Automatic Renewal Law requires conspicuous auto-renewal disclosures. Class-action waivers in arbitration clauses are enforceable in most states but remain contested in California consumer contracts.",{"code":484,"name":485,"flag_asset_id":486,"note":487},"ca","Canada","flag-ca","Canada's Anti-Spam Legislation (CASL) and PIPEDA impose obligations on any service collecting personal data from Canadians that should be cross-referenced in the terms. Quebec's Law 25 adds heightened consent requirements for Quebec residents. Auto-renewal terms must comply with provincial consumer protection statutes, several of which — including Ontario and Quebec — require advance notice of renewal and cancellation rights.",{"code":489,"name":490,"flag_asset_id":491,"note":492},"uk","United Kingdom","flag-uk","The Consumer Rights Act 2015 requires that terms used with consumers be fair, transparent, and prominent — unfair terms are not binding on consumers even if agreed to. Limitation of liability clauses that exclude death or personal injury caused by negligence are void. The Competition and Markets Authority (CMA) actively investigates and challenges online platforms' terms and conditions.",{"code":494,"name":495,"flag_asset_id":496,"note":497},"eu","European Union","flag-eu","The Unfair Contract Terms Directive and the Consumer Rights Directive impose strict requirements on B2C terms. Consumers retain the right to use courts in their country of residence regardless of a governing law clause. The Digital Services Act (DSA) adds transparency, notice-and-action, and content moderation obligations for platforms reaching EU users. GDPR data processing obligations must be addressed separately in a privacy policy and, where applicable, a data processing addendum.",[499,238,245,462,500,501,502,503,504,505,506,507],"data-privacy-policy-D13465","non-disclosure-agreement-nda-D12692","cookie-policy-D13174","no-refund-policy-D13428","acceptable-use-policy-D12622","saas-service-level-agreement-D12859","website-development-agreement-D14084","affiliate-purchase-agreement-D12818","digital-marketing-plan-D12766",{"emit_how_to":189,"emit_defined_term":189},{"primary_folder":112,"secondary_folder":510,"document_type":511,"industry":512,"business_stage":513,"tags":514,"confidence":520},"terms-and-warranties","agreement","general","all-stages",[515,516,517,518,519],"legal","contract","liability","terms-and-conditions","website",0.95,"\u003Ch2>What is a Terms and Conditions Document?\u003C/h2>\n\u003Cp>A \u003Cstrong>Terms and Conditions\u003C/strong> document is a legally binding agreement that governs the relationship between a business and every user who accesses its website, application, or service. It defines what users may and may not do, establishes who owns the intellectual property on the platform, limits the business's financial liability if something goes wrong, sets payment and refund rules, and specifies how disputes will be resolved. Unlike a negotiated contract signed by two parties, terms and conditions are a unilateral document — published once and accepted by all users simultaneously, typically through a clickwrap mechanism at account creation or purchase.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Operating a website or digital service without terms and conditions exposes the business to liability on every front where the document would otherwise provide protection. Without a limitation of liability clause, a user claiming financial loss from a service outage or data error can pursue damages with no contractual ceiling. Without an intellectual property clause, ownership of content created or uploaded through the platform becomes contested. Without an acceptable use policy, you have no contractual basis to suspend or ban abusive users. And without a governing law clause, you face the risk of being sued in the user's home jurisdiction rather than your own. This template gives you a professionally structured starting point covering every critical provision — ready to customize to your service, pricing model, and jurisdiction in under two hours.\u003C/p>\n",1781185942178]