[{"data":1,"prerenderedAt":513},["ShallowReactive",2],{"document-software-quality-assurance-manager-job-description-D11715":3},{"document":4,"label":23,"preview":11,"thumb":24,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":25,"breadcrumb":29,"related":33,"customDescModule":175,"customdescription":6,"mdFm":176,"mdProseHtml":512},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":16,"keywords":15},"JOB DESCRIPTION SOFTWARE QUALITY ASSURANCE MANAGER Brief description The position of software quality assurance manager consists of developing, maintaining, and monitoring standardized QA processes and artifacts. It also consists of ensuring that testing quality standards and user requirements are met, to maximize the benefit of business investments in IT initiatives. It also consists of being responsible for the QA and testing of various applications within an organization, in support of projects and releases, aligning with delivery dates and available QA resources. 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The Corporation may, in its sole discretion, increase or reduce the duties, or modify the title and job description, of the Employee from time to time, and any such increase, reduction or modification shall not be deemed a termination of this Agreement. ACCEPTANCE OF EMPLOYMENT Employee accepts employment with the Corporation upon the terms set forth above and agrees to devote all Employee's time, energy and ability to the interests of the Corporation, and to perform Employee's duties in an efficient, trustworthy and business-like manner. DEVOTION OF TIME TO EMPLOYMENT The Employee shall devote the Employee's best efforts and substantially all of the Employee's working time to performing the duties on behalf of the Corporation. The Employee shall provide services during the hours that are scheduled by the Corporation management. The Employee shall be prompt in reporting to work at the assigned time. NO CONFLICT OF INTEREST Employee shall not engage in any other business while employed by the Corporation. Employee shall not engage in any activity that conflicts with the Employees duties to the Corporation. Employee shall not provide any service or lend any aid or assistance to any party that competes with the services offered by the Corporation. Employee shall not provide any services to clients or prospective clients of the Corporation outside of the provision of services for the Corporation, whether such services are provided with or without compensation or remuneration. CORPORATION PROPERTY Employee acknowledges and agrees that while employed by the Corporation the Employee may be provided with use of computer equipment and other property of the Corporation. The use and possession of the such items shall be subject to any policies, requirements or restrictions established by the Corporation. Such items may only be used in performance of the Employee's duties for the corporation. On request of the Corporation, the Employee shall immediately deliver any such items to the Corporation. Upon termination of employment, Employee shall have the affirmative duty to return any such item to the Corporation whether a request is made or not. The obligation to return Corporation property shall extend and include any and all work product, client property, proprietary rights, intangible property, and all other property of the corporation regardless of the form or medium. COMPENSATION The Corporation shall pay the Employee such hourly compensation as determined by the Corporation. Payment shall be at the same time as the Corporations usual payroll to other employees. BONUS & BENEFITS Payment of any bonuses shall be at the complete discretion of the Corporation. No guarantee or representation that any bonuses will be paid has been made to the Employee. Standard benefits that are provided to other non-management employees shall be offered to the Employee, subject to the Corporation's policies and the terms and conditions of such benefits. WITHHOLDING All sums payable to Employee under this Agreement will be reduced by all federal, state, local, and other withholdings and similar taxes and payments required by applicable law. QUALIFICATIONS OF EMPLOYEE The employee shall satisfy all of the qualification that are established by the Corporation. TERM OF AGREEMENT There shall be no guaranteed term of employment. Employer acknowledges and agrees that Employee shall be an \"At Will\" Employee and that Employee's employment may be terminated at any time by the Corporation, with or without cause. FEES FROM EMPLOYEE'S WORK The Corporation shall have exclusive authority to determine the fees, or a procedure for establishing the fees, to be charged to clients by the Corporation for services that are provided by the Employee. All sums paid to the Employee or the Corporation in the way of fees, in cash or in kind, or otherwise for services of the Employee, shall, except as otherwise specifically agreed by the Corporation, be and remain the property of the Corporation and shall be included in the Corporation's name in such checking account or accounts as the Corporation may from time to time designate. CLIENTS AND CLIENT RECORDS The Corporation shall have the authority to determine who will be accepted as clients of the Corporation, and the Employee recognizes that such clients accepted are clients of the Corporation and not the Employee. All client records and files of any type concerning clients of the Corporation shall belong to and remain the property of the Corporation, notwithstanding the subsequent termination of the employment. POLICIES AND PROCEDURES The Corporation shall have the authority to establish from time to time the policies and procedures to be followed by the Employee in performing services for the Corporation. This may include, but is not necessarily limited to, employment policies, computer use policies, Internet access policies, email policies, and all other policies, procedures, directives, and mandates established by the Corporation, whether or not in written form or formally adopted. Employee shall abide by the provisions of any contract entered into by the Corporation under which the Employee provides services. Employee shall comply with the terms and conditions of any and all contracts entered by the Corporation. TERMINATION Employee acknowledges and agrees that Employee is an \"at will\" employee of the Corporation. As such, no term of employment is created hereby and employee may be terminated at any time in the sole discretion of the Corporation, whether there exists any cause for termination or not. CREATIONS AND INVENTIONS Employee acknowledges and agrees that any and all work product of the Employee that is conceived or created during the Employee's employment with the Corporation is the exclusive property of the Corporation. This shall include any and all copyrights, trade secrets, confidential information, patents, trademarks, trade dress, ideas, concepts, plans, business plans, business concepts, techniques, inventions, drawings, artwork, logos, graphics, web pages, databases, software, programs, CGI's, plug ins, applications, brochures, inventions, marketing plans and concepts, and all other ideas and work product of the Employee. The Employee acknowledges and agrees that all creations shall be \"works made for hire\" as defined in the [ACT OR CODE]. Notwithstanding the fact that this material may be considered to be a work made for hire, Employee agrees, during Employee's employment and thereafter, which covenant shall survive any termination of the employment relationship, to execute any and all documents requested by the Corporation to confirm the Corporation's ownership and control of all such material, including but not limited to assignments of copyright, confirmations of work for hire status, waivers of proprietary rights, copyright application, and any other documents requested by Corporation. RESTRICTIVE COVENANTS","Employment Agreement_At Will Employee","7","https://templates.business-in-a-box.com/imgs/1000px/employment-agreement_at-will-employee-D541.png","https://templates.business-in-a-box.com/imgs/250px/541.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#541.xml",{"title":90,"description":6},"employment agreement_at will employee",[92,94,97],{"label":18,"url":93},"human-resources",{"label":95,"url":96},"Hire an Employee","hire-employee",{"label":98,"url":99},"Legal Agreements","business-legal-agreements","/template/employment-agreement_at-will-employee-D541",{"description":102,"descriptionCustom":6,"label":103,"pages":104,"size":105,"extension":10,"preview":106,"thumb":107,"svgFrame":108,"seoMetadata":109,"parents":110,"keywords":114,"url":115},"INDEPENDENT CONTRACTOR AGREEMENT This Independent Contractor Agreement (\"Agreement\") is made and effective [Date], BETWEEN: [INDEPENDENT CONTRACTOR NAME] (the \"Independent Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS Independent Contractor is engaged in providing [Describe] business services, its Employer Tax I.D. Number is [Insert], and its Business License Number is [insert]. Independent Contractor has complied with all Federal, State, and local laws regarding business permits, sales permits, licenses, reporting requirements, tax withholding requirements, and other legal requirements of any kind that may be required to carry out said business and the Scope of Work which is to be performed as an Independent Contractor pursuant to this Agreement. Independent Contractor is or remains open to conducting similar tasks or activities for clients other than the Company and holds themselves out to the public to be a separate business entity. Company desires to engage and contract for the services of the Independent Contractor to perform certain tasks as set forth below. Independent Contractor desires to enter into this Agreement and perform as an independent contractor for the company and is willing to do so on the terms and conditions set forth below. NOW, THEREFORE, in consideration of the above recitals and the mutual promises and conditions contained in this Agreement, the Parties agree as follows: TERMS This Agreement shall be effective commencing [Date], and shall continue until terminated at the completion of the Scope of Work which shall occur no later than [Date] or by either party as otherwise provided herein. STATUS OF INDEPENDENT CONTRACTOR This Agreement does not constitute a hiring by either party. It is the parties intentions that Independent Contractor shall have an independent contractor status and not be an employee for any purposes, including, but not limited to, [laws]. Independent Contractor shall retain sole and absolute discretion in the manner and means of carrying out their activities and responsibilities under this Agreement. This Agreement shall not be considered or construed to be a partnership or joint venture, and the Company shall not be liable for any obligations incurred by Independent Contractor unless specifically authorized in writing. Independent Contractor shall not act as an agent of the Company, ostensibly or otherwise, nor bind the Company in any manner, unless specifically authorized to do so in writing. TASKS, DUTIES, AND SCOPE OF WORK Independent Contractor agrees to devote as much time, attention, and energy as necessary to complete or achieve the following: [Describe]. The above to be referred to in this Agreement as the \"Scope of Work\". It is expected that the Scope of Work will completed by [Date]. Independent Contractor shall additionally perform any and all tasks and duties associated with the Scope of Work set forth above, including but not limited to, work being performed already or related change orders. Independent Contractor shall not be entitled to engage in any activities which are not expressly set forth by this Agreement. The books and records related to the Scope of Work set forth in this Agreement shall be maintained by the Independent Contractor at the Independent Contractor's principal place of business and open to inspection by Company during regular working hours. Documents to which Company will be entitled to inspect include, but are not limited to, any and all contract documents, change orders/purchase orders and work authorized by Independent Contractor or Company on existing or potential projects related to this Agreement. Independent Contractor shall be responsible to the management and directors of Company, but Independent Contractor will not be required to follow or establish a regular or daily work schedule. Supply all necessary equipment, materials and supplies. Independent Contractor will not rely on the equipment or offices of Company for completion of tasks and duties set forth pursuant to this Agreement. Any advice given Independent Contractors regarding the scope of work shall be considered a suggestion only, not an instruction. Company retains the right to inspect, stop, or alter the work of Independent Contractor to assure its conformity with this Agreement. ASSURANCE OF SERVICES Independent Contractor will assure that the following individuals (the \"Key Employees\") will be available to perform, and will perform, the Services hereunder until they are completed (identify by title and name as applicable): [Name of Key Employee, Title] [Name of Key Employee, Title] The Key Employees may be changed only with the prior written approval of the Company, which approval shall not be unreasonably withheld. COMPENSATION Independent Contractor shall be entitled to compensation for performing those tasks and duties related to the Scope of Work as follows: [Describe] Such compensation shall become due and payable to Independent Contractor in the following time, place, and manner: [Describe] NOTICE CONCERNING WITHHOLDING OF TAXES Independent Contractor recognizes and understands that it will receive a [specify tax] statement and related tax statements, and will be required to file corporate and/or individual tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Independent Contractor hereby promises and agrees to indemnify the Company for any damages or expenses, including attorney's fees, and legal expenses, incurred by the Company as a result of independent contractor's failure to make such required payments. AGREEMENT TO WAIVE RIGHTS TO BENEFITS Independent Contractor hereby waives and foregoes the right to receive any benefits given by Company to its regular employees, including, but not limited to, health benefits, vacation and sick leave benefits, profit sharing plans, etc. This waiver is applicable to all non-salary benefits which might otherwise be found to accrue to the Independent Contractor by virtue of their services to Company, and is effective for the entire duration of Independent Contractor's agreement with Company. This waiver is effective independently of Independent Contractor's employment status as adjudged for taxation purposes or for any other purpose. Neither this Agreement, nor any duties or obligations under this Agreement may be assigned by either party without the consent of the other. TERMINATION This Agreement may be terminated prior to the completion or achievement of the Scope of Work by either party giving [number] days written notice. Such termination shall not prejudice any other remedy to which the terminating party may be entitled, either by law, in equity, or under this Agreement. NON-DISCLOSURE OF TRADE SECRETS, CUSTOMER LISTS AND OTHER PROPRIETARY INFORMATION Independent Contractor agrees not to disclose or communicate, in any manner, either during or after Independent Contractor's agreement with Company, information about Company, its operations, clientele, or any other information, that relate to the business of Company including, but not limited to, the names of its customers, its marketing strategies, operations, or any other information of any kind which would be deemed confidential, a trade secret, a customer list, or other form of proprietary information of Company. Independent Contractor acknowledges that the above information is material and confidential and that it affects the profitability of Company. ","Independent Contractor Agreement","6",62,"https://templates.business-in-a-box.com/imgs/1000px/independent-contractor-agreement-D160.png","https://templates.business-in-a-box.com/imgs/250px/160.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#160.xml",{"title":6,"description":6},[111],{"label":112,"url":113},"Consultant & Contractors","consulting-contractor-business","independent contractor agreement","/template/independent-contractor-agreement-D160",{"description":117,"descriptionCustom":6,"label":118,"pages":119,"size":9,"extension":10,"preview":120,"thumb":121,"svgFrame":122,"seoMetadata":123,"parents":125,"keywords":124,"url":128},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] SUBJECT: JOB OFFER FOR [DESCRIBE] Dear [CANDIDATE NAME]: Congratulations! [Company name] is excited to offer you the position of [job title] with an expected start date of [day, month, year] at a starting salary of [dollar amount] per [hour, year, etc.]. You can expect to receive payment [weekly, biweekly, monthly, etc.], starting on [date of first pay period]. We must wrap up a few more formalities, including the successful completion of your [background check, drug screening, reference check, etc.]. As the [job title], you will report to [manager/supervisor name and title] at [workplace location] from [hours of day, days of week]","Job Offer Letter Long","1","https://templates.business-in-a-box.com/imgs/1000px/job-offer-letter-long-D12769.png","https://templates.business-in-a-box.com/imgs/250px/12769.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12769.xml",{"title":124,"description":6},"job offer letter long",[126,127],{"label":18,"url":93},{"label":95,"url":96},"/template/job-offer-letter-long-D12769",{"description":130,"descriptionCustom":6,"label":131,"pages":132,"size":9,"extension":10,"preview":133,"thumb":134,"svgFrame":135,"seoMetadata":136,"parents":138,"keywords":137,"url":143},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":137,"description":6},"non disclosure agreement nda",[139,140],{"label":98,"url":99},{"label":141,"url":142},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":145,"descriptionCustom":6,"label":146,"pages":147,"size":148,"extension":10,"preview":149,"thumb":150,"svgFrame":151,"seoMetadata":152,"parents":153,"keywords":158,"url":159},"Employee Handbook Understanding employment at [YOUR COMPANY NAME] Revised on [DATE] Prepared By: [YOUR NAME] [YOUR JOB TITLE] Phone 555.555.5555 Email info@yourbusiness.com www.yourbusiness.com Table of Content Table of Content 2 Welcome to [YOUR COMPANY NAME]! 5 1. Organization Description 6 1.1 Introductory Statement 6 1.2 Customer Relations 6 1.3 Products and Services Provided 7 1.4 Facilities and Location(s) 7 1.5 The History of [YOUR COMPANY NAME] 7 1.6 Management Philosophy 7 1.7 Goals 8 2. The Employment 9 2.1 Nature of Employment 9 2.2 Employee Relations 9 2.3 Equal Employment Opportunity 10 2.4 Diversity 10 2.5 Business Ethics and Conduct 12 2.6 Personal Relationships in the Workplace 13 2.7 Conflicts of Interest 13 2.8 Outside Employment 14 2.9 Non-Disclosure 15 2.10 Disability Accommodation 16 2.11 Job Posting and Employee Referrals 17 2.12 Whistleblower Policy 18 2.13 Accident and First Aid 20 3. Employment Status and Records 21 3.1 Employment Categories 21 3.2 Access to Personnel Files 22 3.3 Personnel Data Changes 23 3.4 Probation Period 23 3.5 Employment Applications 24 3.6 Performance Evaluation 24 3.7 Job Descriptions 25 3.8 Salary Administration 25 3.9 Professional Development 26 4. Employee Benefit Programs 27 4.1 Employee Benefits 27 4.2 Vacation Benefits 27 4.3 Military Service Leave 29 4.4 Religious Observance 29 4.5 Holidays 29 4.6 Workers Insurance 30 4.7 Sick Leave Benefits 31 4.8 Bereavement Leave 32 4.9 Relocation Benefits 33 4.10 Educational Assistance 33 4.11 Health Insurance 34 4.12 Life Insurance 35 4.13 Long Term Disability 35 4.14 Marriage, Maternity and Parental Leave 36 5. Timekeeping / Payroll 40 5.1 Timekeeping 40 5.2 Paydays 40 5.3 Employment Termination 41 5.4 Administrative Pay Corrections 42 6. Work Conditions and Hours 43 6.1 Work Schedules 43 6.2 Absences 43 6.3 Jury Duty 45 6.4 Use of Phone and Mail Systems 45 6.5 Smoking 46 6.6 Meal Periods 46 6.7 Overtime 46 6.8 Use of Equipment 47 6.9 Telecommuting 47 6.10 Emergency Closing 48 6.11 Business Travel Expenses 49 6.12 Visitors in the Workplace 51 6.13 Computer and Email Usage 51 6.14 Internet Usage 52 6.15 Workplace Monitoring 54 6.16 Workplace Violence Prevention 55 7. Employee Conduct & Disciplinary Action 57 7.1 Employee Conduct and Work Rules 57 7.2 Sexual and Other Unlawful Harassment 58 7.3 Attendance and Punctuality 60 7.4 Personal Appearance 60 7.5 Return of Property 61 7.6 Resignation and Retirement 61 7.7 Security Inspections 62 7.8 Progressive Discipline 62 7.9 Problem Resolution 64 7.10 Workplace Etiquette 65 7.11 Suggestion Program 67 Acknowledgement of Receipt 68 Welcome to [YOUR COMPANY NAME]! On behalf of your colleagues, we welcome you to [YOUR COMPANY NAME] and wish you every success here. At [YOUR COMPANY NAME], we believe that each employee contributes directly to the growth and success of the company, and we hope you will take pride in being a member of our team. This handbook was developed to describe some of the expectations of our employees and to outline the policies, programs, and benefits available to eligible employees. Employees should become familiar with the contents of the employee handbook as soon as possible, for it will answer many questions about employment with [YOUR COMPANY NAME]. We believe that professional relationships are easier when all employees are aware of the culture and values of the organization. This guide will help you to better understand our vision for the future of our business and the challenges that are ahead. We hope that your experience here will be challenging, enjoyable, and rewarding. Again, welcome! [PRESIDENT NAME] President & CEO 1. Organization Description 1.1 Introductory Statement This handbook is designed to acquaint you with [YOUR COMPANY NAME] and provide you with information about working conditions, employee benefits, and some of the policies affecting your employment. You should read, understand, and comply with all provisions of the handbook. It describes many of your responsibilities as an employee and outlines the programs developed by [YOUR COMPANY NAME] to benefit employees. One of our objectives is to provide a work environment that is conducive to both personal and professional growth. No employee handbook can anticipate every circumstance or question about policy. As [YOUR COMPANY NAME] continues to grow, the need may arise and [YOUR COMPANY NAME] reserves the right to revise, supplement, or rescind any policies or portion of the handbook from time to time as it deems appropriate, in its sole and absolute discretion. Employees will be notified of such changes to the handbook as they occur. 1.2 Customer Relations Customers are among our organization's most valuable assets. Every employee represents [YOUR COMPANY NAME] to our customers and the public. The way we do our jobs presents an image of our entire organization. Customers judge all of us by how they are treated with each employee contact. Therefore, one of our first business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers. [YOUR COMPANY NAME] will provide customer relations and services training to all employees with extensive customer contact. Customers who wish to lodge specific comments or complaints should be directed to the [TITLE AND NAME OF THE PERSON RESPONSIBLE] for appropriate action. Our personal contact with the public, our manners on the telephone, and the communications we send to customers are a reflection not only of ourselves, but also of the professionalism of [YOUR COMPANY NAME]. Positive customer relations not only enhance the public's perception or image of [YOUR COMPANY NAME], but also pay off in greater customer loyalty and increased sales and profit. 1.3 Products and Services Provided You will find more information about our products and services by reading the [YOUR COMPANY NAME] Corporate Brochures. 1.4 Facilities and Location(s) Head Office: [ADDRESS] [CITY], [STATE] [ZIP/POSTAL CODE] [COUNTRY] 1.5 The History of [YOUR COMPANY NAME] [DESCRIBE THE HISTORY OF YOUR COMPANY HERE] 1.6 Management Philosophy [YOUR COMPANY NAME] management philosophy is based on responsibility and mutual respect. Our wishes are to maintain a work environment that fosters on personal and professional growth for all employees. Maintaining such an environment is the responsibility of every staff person. Because of their role, managers and supervisors have the additional responsibility to lead in a manner which fosters an environment of respect for each person. People who come to [YOUR COMPANY NAME] want to work here because we have created an environment that encourages creativity and achievement. [YOUR COMPANY NAME] aims to become a leader in [DESCRIBE YOUR COMPANY'S FIELD OF EXPERTISE]. The mainstay of our strategy will be to offer a level of client focus that is superior to that offered by our competitors. To help achieve this objective, [YOUR COMPANY NAME] seeks to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, risk taking, and discipline required to achieve our vision. Part of attracting these special individuals will be to build a culture that promotes both uniqueness and a bias for action. While we will be realistic in setting goals and expectations, [YOUR COMPANY NAME] will also be aggressive in reaching its objectives. This success will in turn enable [YOUR COMPANY NAME] to give its employees above average compensation and innovative benefits or rewards, key elements in helping us maintain our leadership position in the worldwide marketplace. 1.7 Goals [DESCRIBE YOUR COMPANY'S GOALS HERE] 2. The Employment 2","Employee Handbook","34",280,"https://templates.business-in-a-box.com/imgs/1000px/employee-handbook-D712.png","https://templates.business-in-a-box.com/imgs/250px/712.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#712.xml",{"title":6,"description":6},[154,155],{"label":18,"url":93},{"label":156,"url":157},"Company Policies","company-policies","employee handbook","/template/employee-handbook-D712",{"description":161,"descriptionCustom":6,"label":162,"pages":163,"size":164,"extension":10,"preview":165,"thumb":166,"svgFrame":167,"seoMetadata":168,"parents":169,"keywords":173,"url":174},"EMPLOYMENT AGREEMENT FOR AN EXECUTIVE This Employment Agreement for an Executive (the \"Agreement\") is made and effective this [Date], BETWEEN: [EXECUTIVE NAME] (the \"Executive\"), an individual with his main address at: AND: [COMPANY NAME] (the \"Company\"), an entity organized and existing under the laws of the [STATE/PROVINCE], with its head office located at: Recitals In consideration of the covenants and agreements herein contained and the moneys to be paid hereunder, the Company hereby employs the Executive and the Executive hereby agrees to perform services as an Executive of the Company, upon the following terms and conditions: TERM The Company hereby employs Executive to serve as [position] and to serve in such additional or different position or positions as the Company may determine in its sole discretion. The term of employment shall be for a period of [NUMBER] years (\"Employment Period\") to commence on [DATE], unless earlier terminated as set forth herein. The effective date of this Agreement shall be the date first set forth above, and it shall continue in effect until the earlier of: The effective date of any subsequent employment agreement between the Company and the Executive; The effective date of any termination of employment as provided elsewhere herein; or [NUMBER] year(s) from the effective date hereof, provided, that this Employment Agreement shall automatically renew for successive periods of [NUMBER] years each unless either party gives written notice to other that it does not wish to automatically renew this Agreement, which written notice must be received by the other party no less than [NUMBER] days and no more than [NUMBER] days prior to the expiration of the applicable term. Duties and Responsibilities Executive will be reporting to [IDENTIFY]. Within the limitations established by the By-laws of the Company, the Executive shall have each and all of the duties and responsibilities of that position and such other or different duties on behalf of the Company, as may be assigned from time to time by [identify what person or body may assign additional responsibilities]. Location The initial principal location at which Executive shall perform services for the Company shall be [location]. Acceptance of Employment Executive accepts employment with the Company upon the terms set forth above and agrees to devote all Executive's time, energy and ability to the interests of the Company, and to perform Executive's duties in an efficient, trustworthy and business-like manner. Devotion of Time to Employment The Executive shall devote the Executive's best efforts and substantially all of the Executive's working time to performing the duties on behalf of the Company. The Executive shall provide services during the normal business hours of the Company as determined by the Company. Reasonable amounts of time may be allotted to personal or outside business, charitable and professional activities and shall not constitute a violation of this Agreement provided such activities do not materially interfere with the services required to be rendered hereunder. QUALIFICATIONS The Executive shall, as a condition of this Agreement, satisfy all of the qualification that are reasonably and in good faith established by the Board of Directors. Compensation Base Salary Executive shall be paid a base salary (\"Base Salary\") at the annual rate of [salary], payable in bi-weekly installments consistent with Company's payroll practices. The annual Base Salary shall be reviewed on or before [DATE] of each year, unless Executive's employment hereunder shall have been terminated earlier pursuant to this Agreement, starting on [agreed upon date] by the Board of Directors of the Company to determine if such Base Salary should be increased for the following year in recognition of services to the Company. In consideration of the services under this Agreement, Executive shall be paid the aggregate of basic compensation, bonus and benefits as hereinafter set forth. Payment Payment of all compensation to Executive hereunder shall be made in accordance with the relevant Company policies in effect from time to time, including normal payroll practices. Bonus From time to time, the Company may pay to Executive a bonus out of net revenues of the Company. Payment of any bonus compensation shall be at the sole discretion of the Board of Directors or the Executive committee of the Board of Directors and the Executive shall have no entitlement to such amount absent a decision by the Company as aforesaid to make such bonus compensation. Executive shall also be entitled to a bonus determined as follows: [DESCRIBE] Benefits The Company shall provide Executive with such benefits as are provided to other senior management Of the Company. Benefits shall include at a minimum (i) paid vacation of [NUMBER] days per year, at such times as approved by the Board of Directors, (ii) health insurance coverage under the same terms as offered to other Executives of the Company, (iii) retirement and profit sharing programs as offered to other Executives of the Company, (iv) paid holidays as per the Company's policies, and (v) such other benefits and perquisites as are approved by the Board of Directors. The Company has the right to modify conditions of participation, terminate any benefit, or change insurance plans and other providers of such benefits in its sole discretion. The Executive shall be reimbursed for out of pocket expenses that are pre-approved by the Company, subject to the Company's policies and procedures therefore, and only for such items that are a necessary and integral part of the Executive's job functions. NonDeductible Compensation In the event a deduction shall be disallowed by the Internal Revenue Service or a court of competent jurisdiction for federal income tax purposes for all or any part of the payment made to Executive by the Company or any other shareholder or Executive of the Company, shall be required by the Internal Revenue Service to pay a deficiency on account of such disallowance, then Executive shall repay to the Company or such other individual required to make such payment, an amount equal to the tax imposed on the disallowed portion of such payment, plus any and all interest and penalties paid with respect thereto. The Company or other party required to make payment shall not be required to defend any proposed disallowance or other action by the Internal Revenue Service or any other state, federal, or local taxing authorities. Withholding All sums payable to Executive under this Agreement will be reduced by all federal, state, local, and other withholdings and similar taxes and payments required by applicable law. Other Employment Benefits Business Expenses Upon submission of itemized expense statements in the manner specified by the Company, Executive shall be entitled to reimbursement for reasonable travel and other reasonable business expenses duly incurred by Executive in the performance of his duties under this Agreement. Benefit Plans Executive shall be entitled to participate in the Company's medical and dental plans, life and disability insurance plans and retirement plans pursuant to their terms and conditions. Executive shall be entitled to participate in any other benefit plan offered by the Company to its Executives during the term of this Agreement (other than stock option or stock incentive plans, which are governed by Section 3(d) below). Nothing in this Agreement shall preclude the Company or any affiliate of the Company from terminating or amending any Executive benefit plan or program from time to time. Vacation Executive shall be entitled to [agreed upon number of time] weeks of vacation each year of full employment, exclusive of legal holidays, as long as the scheduling of Executive's vacation does not interfere with the Company's normal business operations.","Employment Agreement Executive","12",97,"https://templates.business-in-a-box.com/imgs/1000px/employment-agreement_executive-D543.png","https://templates.business-in-a-box.com/imgs/250px/543.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#543.xml",{"title":6,"description":6},[170,171,172],{"label":18,"url":93},{"label":95,"url":96},{"label":98,"url":99},"employment agreement executive","/template/employment-agreement-executive-D543",false,{"seo":177,"reviewer":188,"legal_disclaimer":192,"quick_facts":193,"at_a_glance":195,"personas":199,"variants":224,"glossary":250,"clauses":281,"how_to_fill":332,"common_mistakes":373,"faqs":398,"industries":426,"comparisons":443,"diy_vs_lawyer":455,"jurisdictions":468,"related_template_ids_curated":489,"schema":500,"classification":501},{"meta_title":178,"meta_description":179,"primary_keyword":15,"secondary_keywords":180},"Software Quality Assurance Manager Job Description | BIB","Free Software QA Manager job description template covering role scope, technical skills, QA methodology, and compliance expectations.",[181,182,183,184,185,186,187],"qa manager job description template","software qa manager job description","quality assurance manager job description template free","qa manager responsibilities","software testing manager job description","qa lead job description","quality assurance manager template word",{"name":189,"credential":190,"reviewed_date":191},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":194,"legal_review_recommended":192,"signature_required":192,"notarization_required":175},"medium",{"what_it_is":196,"when_you_need_it":197,"whats_inside":198},"A Software Quality Assurance Manager Job Description is a formal employment document that defines the scope, responsibilities, reporting structure, required qualifications, and performance expectations for a QA leadership role within a software development organization. This free Word download can be edited online and exported as PDF for use in job postings, offer letters, and employment contracts.\n","Use it when hiring a QA Manager for the first time, backfilling a vacant leadership role, or restructuring your testing and quality function after a team expansion or process overhaul. It is also essential when formalizing a role that has been performed informally without written expectations.\n","Role summary, reporting structure, core responsibilities covering test planning and defect management, required technical skills and QA methodology expertise, education and certification requirements, KPIs and performance standards, compensation range, and equal employment compliance language.\n",[200,204,208,212,216,220],{"title":201,"use_case":202,"icon_asset_id":203},"HR managers","Standardizing a QA Manager posting across multiple open requisitions","persona-hr-manager",{"title":205,"use_case":206,"icon_asset_id":207},"CTOs and VPs of Engineering","Defining the QA Manager scope before kick-starting a hiring process","persona-cto",{"title":209,"use_case":210,"icon_asset_id":211},"Startup founders","Creating the company's first formal QA leadership role as the team scales","persona-startup-founder",{"title":213,"use_case":214,"icon_asset_id":215},"Staffing and recruiting agencies","Placing QA Manager candidates against a defined, client-approved job description","persona-staffing-agency",{"title":217,"use_case":218,"icon_asset_id":219},"Operations directors","Documenting QA Manager duties to support performance reviews and compensation benchmarking","persona-operations-director",{"title":221,"use_case":222,"icon_asset_id":223},"Software development team leads","Clarifying boundaries between QA Manager and engineering roles before a reorg","persona-team-lead",[225,229,233,236,239,242,246],{"situation":226,"recommended_template":227,"slug":228},"Hiring a hands-on QA lead who still writes test cases","QA Lead Job Description","qa-engineer-job-description-D13571",{"situation":230,"recommended_template":231,"slug":232},"Hiring a senior director overseeing multiple QA teams and budgets","Director of Quality Assurance Job Description","software-quality-assurance-manager-job-description-D11715",{"situation":234,"recommended_template":235,"slug":228},"Filling an individual-contributor automated testing role","QA Automation Engineer Job Description",{"situation":237,"recommended_template":238,"slug":232},"Hiring for a regulated industry requiring compliance-specific QA","Quality Assurance Manager (Regulated Industry) Job Description",{"situation":240,"recommended_template":103,"slug":241},"Documenting a freelance or contract QA engagement","independent-contractor-agreement-D160",{"situation":243,"recommended_template":244,"slug":245},"Formalizing the full employment relationship after posting is accepted","Employment Contract","employment-agreement_at-will-employee-D541",{"situation":247,"recommended_template":248,"slug":249},"Adding performance standards after onboarding is complete","Employee Performance Review Template","how-to-review-employee-performance-D12595",[251,254,257,260,263,266,269,272,275,278],{"term":252,"definition":253},"Test Plan","A document specifying the scope, approach, resources, and schedule for all testing activities on a given software project.",{"term":255,"definition":256},"Defect Density","The number of confirmed defects divided by the size of the software module, used as a measure of software quality.",{"term":258,"definition":259},"Regression Testing","Re-running previously passing tests after a code change to confirm that existing functionality has not been broken.",{"term":261,"definition":262},"CI/CD Pipeline","A continuous integration and continuous delivery workflow that automatically builds, tests, and deploys code changes.",{"term":264,"definition":265},"SDLC (Software Development Life Cycle)","The structured process covering planning, design, development, testing, deployment, and maintenance of a software product.",{"term":267,"definition":268},"Shift-Left Testing","The practice of integrating testing activities earlier in the SDLC to catch defects before they become expensive to fix.",{"term":270,"definition":271},"Test Coverage","The percentage of source code or requirements exercised by a defined set of test cases.",{"term":273,"definition":274},"SLA (Service Level Agreement)","A contractual commitment between a service provider and a client specifying minimum performance and uptime standards.",{"term":276,"definition":277},"KPI (Key Performance Indicator)","A measurable metric used to evaluate whether a role or team is achieving its defined objectives.",{"term":279,"definition":280},"ISTQB","International Software Testing Qualifications Board — the body that administers globally recognized software testing certifications.",[282,287,292,297,302,307,312,317,322,327],{"name":283,"plain_english":284,"sample_language":285,"common_mistake":286},"Role Title, Grade, and Reporting Line","States the official job title, seniority level or compensation band, and the position this role reports to within the organization.","Job Title: Software Quality Assurance Manager | Grade: [LEVEL/BAND] | Reports to: [VP ENGINEERING / CTO / DIRECTOR OF PRODUCT] | Location: [CITY, STATE / REMOTE]","Listing a generic title without specifying the reporting relationship — candidates and hiring managers then disagree on decision-making authority, leading to misaligned expectations at offer stage.",{"name":288,"plain_english":289,"sample_language":290,"common_mistake":291},"Role Summary and Objective","A 3–5 sentence overview of why the role exists, what it is accountable for, and how it contributes to business outcomes.","[COMPANY NAME] is seeking a Software Quality Assurance Manager to lead our testing function and ensure that all software releases meet defined quality standards before reaching production. This role owns the end-to-end QA process across [NUMBER] product lines and is responsible for reducing post-release defect rates to below [X]% within [TIMEFRAME].","Writing a role summary that describes the team rather than the role — candidates need to understand their individual accountability, not just the department's purpose.",{"name":293,"plain_english":294,"sample_language":295,"common_mistake":296},"Core Responsibilities","A prioritized list of the day-to-day and strategic duties the QA Manager is accountable for — test strategy, team leadership, process improvement, and stakeholder communication.","Design and maintain a comprehensive test strategy covering functional, regression, performance, and security testing. Lead a team of [X] QA engineers, including goal-setting, mentoring, and performance reviews. Define and track QA KPIs including defect escape rate, test coverage, and mean time to resolution.","Listing more than 12 bullet-point responsibilities without grouping them — this makes the description unreadable and signals that the role is actually two or three roles bundled together.",{"name":298,"plain_english":299,"sample_language":300,"common_mistake":301},"Technical Skills and Tool Requirements","Specifies the software testing tools, automation frameworks, and programming languages the candidate must demonstrate proficiency in.","Required: [SELENIUM / CYPRESS / PLAYWRIGHT], [JIRA], [POSTMAN or equivalent API testing tool], and demonstrated experience with CI/CD pipelines ([JENKINS / GITHUB ACTIONS / CIRCLECI]). Preferred: proficiency in [PYTHON or JAVA] for test automation scripting.","Listing every tool the company currently uses as 'required' — this eliminates strong candidates who can learn secondary tools quickly and narrows the pool unnecessarily.",{"name":303,"plain_english":304,"sample_language":305,"common_mistake":306},"QA Methodology and Process Standards","Defines the testing methodologies, frameworks, and process standards the role must apply — such as Agile, shift-left testing, or ISO 25010.","The QA Manager will implement and maintain a shift-left testing strategy within our Agile/Scrum delivery model, ensuring test cases are authored during sprint planning and automated regression suites run on every pull request via the [CI/CD TOOL] pipeline.","Omitting methodology expectations entirely, which leads to a hired QA Manager implementing a process incompatible with the engineering team's Agile or DevOps workflow.",{"name":308,"plain_english":309,"sample_language":310,"common_mistake":311},"Team Leadership and Hiring Authority","States the size of the team the QA Manager leads, their hiring and firing authority, and their responsibility for team development.","The QA Manager directly manages [X] QA Engineers and [Y] Automation Specialists. This role has full hiring authority for QA headcount within approved budget, and is accountable for onboarding, performance management, and succession planning within the team.","Describing leadership responsibilities without specifying the number of direct reports — candidates cannot assess role scope, and compensation benchmarking becomes inaccurate.",{"name":313,"plain_english":314,"sample_language":315,"common_mistake":316},"Education, Certification, and Experience Requirements","Sets the minimum and preferred academic qualifications, industry certifications (e.g., ISTQB), and years of relevant experience.","Required: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Minimum [X] years in software quality assurance with at least [Y] years in a leadership role. Preferred: ISTQB Advanced Level certification or equivalent.","Setting a four-year degree as a hard requirement when the role can be equally well filled by candidates with equivalent hands-on experience — this may create adverse-impact exposure in jurisdictions that scrutinize degree requirements.",{"name":318,"plain_english":319,"sample_language":320,"common_mistake":321},"Performance Standards and KPIs","Defines the measurable outcomes the QA Manager will be evaluated on — defect escape rate, test coverage targets, release cycle times, and team utilization.","Success in this role will be measured against: (a) defect escape rate below [X]% per release cycle; (b) automated test coverage above [Y]% of critical user journeys; (c) mean time to defect resolution of [Z] business days; and (d) QA sign-off delivered within [N] days of code freeze.","Omitting KPIs from the job description entirely — this makes performance reviews subjective and exposes the company to wrongful termination claims when a QA Manager is let go for underperformance without documented standards.",{"name":323,"plain_english":324,"sample_language":325,"common_mistake":326},"Compensation, Benefits, and Employment Type","States the salary range, bonus eligibility, equity if applicable, benefits summary, and whether the role is full-time, part-time, or contract.","Compensation: $[MIN] – $[MAX] per year, commensurate with experience. Eligible for an annual discretionary performance bonus of up to [X]% of base salary. Benefits include [HEALTH/DENTAL/VISION], [401(k)/RRSP] with [X]% employer match, and [Y] days PTO.","Omitting the salary range entirely in jurisdictions where pay transparency is now legally required — failure to disclose can result in regulatory fines and reputational damage in competitive hiring markets.",{"name":328,"plain_english":329,"sample_language":330,"common_mistake":331},"Equal Employment Opportunity and Compliance Statement","Includes the standard EEO declaration confirming the employer does not discriminate and, where required, confirms compliance with accommodation obligations.","[COMPANY NAME] is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Reasonable accommodations will be provided upon request.","Using a boilerplate EEO statement that does not include accommodation language — in the US, Canada, and the UK, failure to reference reasonable accommodation can expose the employer to discrimination claims.",[333,338,343,348,353,358,363,368],{"step":334,"title":335,"description":336,"tip":337},1,"Define the reporting structure and headcount scope","Confirm who the QA Manager reports to and how many direct reports the role will have from day one. Enter both clearly in the Role Title and Team Leadership clauses before drafting any responsibilities.","If headcount is expected to grow within 12 months, state the target team size explicitly — this signals growth opportunity to strong candidates.",{"step":339,"title":340,"description":341,"tip":342},2,"Write the role summary around business outcomes","Draft a 3–5 sentence overview that explains why the role exists and what the company will be able to do once it is filled. Tie the summary to a concrete outcome — a release quality target, a compliance milestone, or a team scale goal.","Avoid starting with 'We are looking for...' — lead with the problem the role solves or the outcome it delivers.",{"step":344,"title":345,"description":346,"tip":347},3,"List responsibilities in priority order","Write 8–12 responsibility statements grouped into strategic (test strategy, process design), managerial (team leadership, hiring), and operational (day-to-day test execution oversight, reporting). Order them from highest to lowest impact.","If a responsibility appears on every QA Manager job description on the internet, cut it — use the space to describe what is genuinely distinctive about your role.",{"step":349,"title":350,"description":351,"tip":352},4,"Specify tools as required versus preferred","Separate your current toolchain into hard requirements (tools used daily in the role) and preferred skills (tools the team uses occasionally or that the company plans to adopt). Label each clearly.","Requiring proficiency in more than five specific tools typically reduces your candidate pool by 40% without meaningfully improving hire quality.",{"step":354,"title":355,"description":356,"tip":357},5,"Set the KPIs and performance standards","Fill in the specific targets for defect escape rate, test coverage percentage, and mean time to resolution that the QA Manager will be held to in their first performance review cycle.","Use your current baseline metrics as the starting target, then agree internally on the improvement trajectory before publishing the JD.",{"step":359,"title":360,"description":361,"tip":362},6,"Enter the compensation range and benefits","Research market salary data for a QA Manager in your geography using at least two sources (e.g., Levels.fyi, Radford/Mercer survey data). Enter a range no wider than 30% from floor to ceiling.","Salary transparency is legally required in California, Colorado, New York, and Washington state — check current requirements for each location where the role can be filled.",{"step":364,"title":365,"description":366,"tip":367},7,"Add the EEO statement and legal compliance language","Insert the company's standard equal employment opportunity statement and confirm it includes reasonable-accommodation language. For roles that may be filled in multiple jurisdictions, have HR confirm the statement meets each location's requirements.","If your company is a federal contractor in the US, confirm whether OFCCP affirmative action language is required for this role.",{"step":369,"title":370,"description":371,"tip":372},8,"Have hiring manager and HR review before posting","Send the completed description to both the hiring manager and an HR or legal reviewer before posting. Confirm that required experience thresholds, degree requirements, and tool lists do not create disparate-impact exposure.","A 30-minute review against your local employment discrimination checklist is far cheaper than a EEOC complaint or human rights tribunal proceeding.",[374,378,382,386,390,394],{"mistake":375,"why_it_matters":376,"fix":377},"Omitting salary range where pay transparency is required","California, Colorado, New York, and Washington state require salary ranges on job postings. Violations carry fines and reputational damage in a competitive QA hiring market.","Before publishing, check the pay transparency laws for every state or province where the role can be filled and include a compliant range in the compensation clause.",{"mistake":379,"why_it_matters":380,"fix":381},"Listing degree requirements that exclude qualified candidates","Requiring a four-year computer science degree for a QA Manager role with no genuine basis can expose the employer to adverse-impact discrimination claims, particularly in the UK and Canada.","Replace hard degree requirements with a skills-equivalent clause — 'Bachelor's degree in a related field or equivalent practical experience of [X] years.'",{"mistake":383,"why_it_matters":384,"fix":385},"Vague performance expectations with no measurable KPIs","Without documented, quantified standards, performance management becomes subjective — making it legally difficult to terminate a QA Manager for underperformance and leaving the company exposed to wrongful dismissal claims.","Insert specific, numeric KPIs for defect escape rate, test coverage, and cycle time into the performance standards clause before the document is executed.",{"mistake":387,"why_it_matters":388,"fix":389},"Conflating QA Manager duties with QA Lead or automation engineer tasks","A job description that mixes strategic leadership with hands-on test scripting attracts the wrong candidate pool and leads to misaligned expectations within the first 90 days.","Audit every responsibility bullet against the seniority level. Anything an individual contributor would own should be removed or flagged as a transitional duty during ramp-up.",{"mistake":391,"why_it_matters":392,"fix":393},"Ignoring jurisdiction-specific EEO and accommodation requirements","A US-centric EEO statement does not satisfy the Equality Act 2010 in the UK or the Canadian Human Rights Act — using a single boilerplate for all geographies creates compliance gaps.","Maintain separate EEO and accommodation clauses for each jurisdiction where the role is posted and confirm each version with a local HR or legal resource.",{"mistake":395,"why_it_matters":396,"fix":397},"Publishing the job description without a review for discriminatory language","Terms like 'rockstar,' 'ninja,' or 'recent graduate' can signal age or gender bias and invite regulatory scrutiny in most major jurisdictions.","Run the draft through an inclusion-focused language audit tool or a brief HR review before posting to identify and replace coded language.",[399,402,405,408,411,414,417,420,423],{"question":400,"answer":401},"What is a Software Quality Assurance Manager job description?","A Software QA Manager job description is a formal document that defines the responsibilities, required skills, reporting structure, performance standards, and compensation expectations for a quality assurance leadership role within a software development organization. It serves as the basis for job postings, candidate evaluation, offer letters, and employment contracts — and creates a written record of what the role is accountable for.\n",{"question":403,"answer":404},"What should a QA Manager job description include?","A complete QA Manager job description covers the role title and reporting line, a results-oriented role summary, 8–12 prioritized responsibilities, required and preferred technical skills and testing tools, QA methodology expectations, team leadership scope, education and certification requirements, measurable KPIs, compensation range, and an EEO compliance statement. Missing any of these creates gaps that lead to misaligned expectations after hire.\n",{"question":406,"answer":407},"What qualifications does a Software QA Manager typically need?","Most organizations require a bachelor's degree in computer science, engineering, or a related field — or equivalent hands-on experience of 5–8 years in software QA, with at least 2–3 years in a leadership role. ISTQB Advanced Level certification is widely preferred. Proficiency in at least one automation framework (Selenium, Cypress, or Playwright) and experience managing QA within an Agile or DevOps workflow are typically expected.\n",{"question":409,"answer":410},"Is a job description a legally binding document?","A job description is generally not a standalone employment contract, but it can be incorporated by reference into an offer letter or employment agreement — at which point its terms become binding. Courts in multiple jurisdictions have used job descriptions as evidence of the employer's stated expectations in wrongful termination, discrimination, and misclassification disputes. Keeping it accurate and current matters legally, not just operationally.\n",{"question":412,"answer":413},"Do I need to include a salary range in a QA Manager job description?","In California, Colorado, New York, and Washington state, pay transparency laws require salary ranges on job postings as of 2023–2024. Similar requirements are in effect or pending in several other US states, some Canadian provinces, and under the EU Pay Transparency Directive. Check the specific requirements for every location where the role will be posted and include a compliant range — failure to do so carries fines and limits your candidate pool.\n",{"question":415,"answer":416},"What KPIs should a QA Manager be measured on?","Common, measurable KPIs for a QA Manager include defect escape rate (percentage of bugs reaching production), automated test coverage as a percentage of critical user journeys, mean time to defect resolution, QA cycle time from code freeze to sign-off, and release readiness on-time rate. Setting these in the job description before hire gives both parties an objective baseline for the first performance review.\n",{"question":418,"answer":419},"How is a QA Manager different from a QA Lead?","A QA Lead is typically a senior individual contributor who guides testing activities, writes test plans, and may mentor junior engineers — but does not own hiring, budget, or cross-functional strategy. A QA Manager owns the team's headcount, performance management, process design, and stakeholder communication at a leadership level. The job description should clearly distinguish which role you are hiring for to avoid attracting the wrong candidate profile.\n",{"question":421,"answer":422},"What tools and methodologies should a QA Manager know?","A QA Manager in a modern software organization is typically expected to be fluent in Agile and Scrum testing practices, shift-left testing principles, and CI/CD pipeline integration for automated regression. Tool expectations vary by stack, but Selenium or Cypress for UI automation, Postman or similar for API testing, JIRA for defect tracking, and at least one CI tool (Jenkins, GitHub Actions, or CircleCI) are widely required. Leadership roles are not expected to write code daily but must be able to evaluate and direct automation strategy.\n",{"question":424,"answer":425},"Should the job description be signed by the employee?","Yes — when incorporated into an offer letter or employment agreement, the job description should be acknowledged in writing by the employee before their start date. A signed acknowledgment creates a documented record of agreed expectations and supports the employer's position in any subsequent performance management or termination proceeding. In jurisdictions requiring fresh consideration for post-hire amendments, updating duties after day one without a signed addendum can create enforceability issues.\n",[427,431,435,439],{"industry":428,"icon_asset_id":429,"specifics":430},"SaaS / Technology","industry-saas","Emphasis on CI/CD-integrated automated testing, shift-left methodology, and ownership of quality gates across multiple concurrent sprint teams.",{"industry":432,"icon_asset_id":433,"specifics":434},"Healthcare / MedTech","industry-healthtech","FDA 21 CFR Part 11 and IEC 62304 compliance requirements, validation documentation, and risk-based testing protocols for regulated software devices.",{"industry":436,"icon_asset_id":437,"specifics":438},"Financial Services / Fintech","industry-fintech","SOC 2 and PCI-DSS compliance testing, security regression suites, and audit-trail documentation for all QA sign-off activities.",{"industry":440,"icon_asset_id":441,"specifics":442},"E-commerce / Retail Technology","industry-ecommerce","Performance and load testing for peak-traffic scenarios, cross-browser and cross-device coverage, and checkout-flow defect escape rate targets.",[444,447,451,453],{"vs":227,"vs_template_id":445,"summary":446},"D{QA_LEAD_JD_ID}","A QA Lead job description focuses on a senior individual contributor who guides testing execution, writes test plans, and mentors junior engineers without formal people-management authority. A QA Manager description adds team leadership, hiring authority, budget ownership, and cross-functional stakeholder accountability. Use the QA Lead template when you need an expert practitioner; use the QA Manager template when you need someone who owns the entire quality function.",{"vs":448,"vs_template_id":449,"summary":450},"Software Developer Job Description","D{SW_DEVELOPER_JD_ID}","A software developer job description defines responsibilities for building and shipping product features. A QA Manager job description defines responsibilities for independently evaluating the quality of those features and gatekeeping releases. The two roles should have separate, clearly delineated descriptions to preserve the independence of the QA function — a combined dev/QA role description typically undermines both functions.",{"vs":244,"vs_template_id":245,"summary":452},"A job description defines the role scope, skills, and expectations used to recruit and evaluate a candidate. An employment contract is the binding legal agreement governing compensation, IP assignment, confidentiality, non-compete, termination, and severance once the candidate accepts. The job description is typically attached as a schedule to the employment contract, making both documents part of the enforceable agreement.",{"vs":103,"vs_template_id":241,"summary":454},"If you are engaging a QA Manager on a freelance or contract basis rather than as an employee, an independent contractor agreement is the appropriate governing document — not a job description. Misclassifying a QA Manager as a contractor when the engagement meets the legal tests for employment triggers back tax liability, benefit obligations, and penalties in most jurisdictions. Use the job description template only for employee roles.",{"use_template":456,"template_plus_review":460,"custom_drafted":464},{"best_for":457,"cost":458,"time":459},"Standard domestic QA Manager hires in a single US state or Canadian province without complex compliance requirements","Free","30–60 minutes",{"best_for":461,"cost":462,"time":463},"Regulated industry hires (healthcare, fintech), multi-state or cross-border postings, or roles with significant IP and NDA exposure","$200–$500","1–2 business days",{"best_for":465,"cost":466,"time":467},"Enterprise organizations, government contractors, or roles requiring OFCCP affirmative action compliance and multi-jurisdiction pay transparency","$500–$2,000+","3–7 business days",[469,474,479,484],{"code":470,"name":471,"flag_asset_id":472,"note":473},"us","United States","flag-us","Pay transparency laws requiring salary ranges on job postings are in effect in California, Colorado, New York, and Washington state as of 2024, with additional states pending. Degree requirements should include an equivalency clause to reduce adverse-impact exposure under EEOC guidelines. Federal contractors must comply with OFCCP affirmative action posting obligations. At-will employment status should be stated explicitly in the description or accompanying offer letter.",{"code":475,"name":476,"flag_asset_id":477,"note":478},"ca","Canada","flag-ca","Pay transparency requirements vary by province — British Columbia and Prince Edward Island mandate salary ranges on postings; Ontario legislation is in effect as of 2026. The Canadian Human Rights Act prohibits discriminatory job requirements, including degree requirements that lack genuine occupational justification. Quebec postings must be in French for provincially regulated employers. Employment standards vary significantly by province and affect the benefit and PTO terms referenced in the JD.",{"code":480,"name":481,"flag_asset_id":482,"note":483},"uk","United Kingdom","flag-uk","The Equality Act 2010 prohibits job requirements that create indirect discrimination on the basis of age, sex, race, or disability without objective justification. Blanket degree requirements for QA Manager roles have been challenged under indirect age discrimination case law. The description should reference reasonable adjustments in the EEO statement. Gender pay gap reporting obligations apply to employers with 250 or more employees — compensation data in the JD must be consistent with published pay gap reports.",{"code":485,"name":486,"flag_asset_id":487,"note":488},"eu","European Union","flag-eu","The EU Pay Transparency Directive (2023/970) requires member states to implement salary disclosure obligations for job postings by June 2026 — most major economies are in active transposition. GDPR applies to candidate personal data collected through the application process; the JD or accompanying privacy notice should reference how applicant data is handled. Works council consultation may be required before publishing a new role definition in Germany, France, the Netherlands, and other co-determination jurisdictions.",[245,241,490,491,492,493,494,495,496,497,498,499],"job-offer-letter-long-D12769","non-disclosure-agreement-nda-D12692","employee-handbook-D712","employment-agreement-executive-D543","fixed-term-contract-D13225","remote-work-agreement-D13282","employee-dismissal-letter-D508","temporary-employment-contract-D12734","strategic-planning-template-D13857","small-business-expense-report-D13396",{"emit_how_to":192,"emit_defined_term":192},{"primary_folder":93,"secondary_folder":502,"document_type":503,"industry":504,"business_stage":505,"tags":506,"confidence":511},"job-descriptions","form","software-and-technology","all-stages",[507,508,509,510],"hiring","leadership","job-description","qa-and-testing",0.95,"\u003Ch2>What is a Software Quality Assurance Manager Job Description?\u003C/h2>\n\u003Cp>A \u003Cstrong>Software Quality Assurance Manager Job Description\u003C/strong> is a formal employment document that defines the full scope of a QA leadership role within a software development organization — covering responsibilities, reporting structure, required technical skills, QA methodology expectations, team leadership scope, measurable performance standards, and compensation terms. It functions simultaneously as a recruitment tool, a legal reference document incorporated into offer letters and employment agreements, and an operational record of what the role is accountable for throughout its tenure. When properly drafted, it creates enforceable alignment between employer and employee on every material dimension of the working relationship before day one.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Hiring a QA Manager without a written, signed job description leaves your organization exposed on multiple fronts at once. Without documented KPIs, performance management becomes subjective — making it legally difficult to act on underperformance and creating wrongful termination liability in most jurisdictions. Without a defined tool and methodology clause, a newly hired QA Manager may implement a testing process incompatible with your CI/CD pipeline, requiring a costly restructuring within the first quarter. In California, Colorado, New York, and Washington state, omitting a salary range from the posting now carries regulatory fines. And in the UK and Canada, vague or discriminatory qualification requirements invite human rights complaints before you even make an offer. This template gives you a complete, jurisdiction-aware starting point that closes all four gaps — structured to take 30 minutes to complete, with every clause built around the specific language patterns that hold up in practice.\u003C/p>\n",1778696245602]