[{"data":1,"prerenderedAt":516},["ShallowReactive",2],{"document-online-subscription-agreement-D837":3},{"document":4,"label":23,"preview":11,"thumb":24,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":25,"breadcrumb":29,"related":37,"customDescModule":176,"customdescription":6,"mdFm":177,"mdProseHtml":515},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":22},"ONLINE SUBSCRIPTION AGREEMENT Introduction Welcome to [name of company/service]! We start every new subscriber relationship with a contract. The following contract spells out what you can expect from us, and what we expect from you. If you agree to what you read below, you should click \"Yes\" at the end of the contract to acknowledge that you have agreed. We intend this to be the legal equivalent of your signature on a written contract, and equally binding. Only by clicking \"Yes\" will you be able to access and use the services available on this Website. Access and Services Your access to the various services available on this system depends on the level of access you select. You may change or discontinue your account at any time. We reserve the right to modify, suspend or terminate access to the service on our system at any time for any reason without notice or refund, including the right to require you to change your login identification code or password. We also reserve the right to delete all program and data files associated with your account and/or other information you have on our system. Fees and Payment We will charge you a standard monthly fee for using our system as well as additional fees depending on the type of service you have selected. You should review the complete and current price list before signing up for any services. [Insert price list]. You will be given the opportunity to pay by credit card or by check when you sign up. You can cancel your account at any time, but you will remain liable for all charges accrued up to that time, including full monthly charges for the month for which you discontinued service. We reserve the right to change our fees at any time for any reason, but, whenever possible, we will give you at least one month's advance notice of such change. System Rules You agree to be bound by certain rules that are important for the proper use of this service. Your failure to follow these rules, whether listed below in the contract or in bulletins posted at various points in the system, may result in termination of your service. First, do not tell others your password or let your account be used by anyone except yourself. Second, do not attempt to log in more than once at the same time on any given account without specific permission of one of our operators. Third, while you should feel free to express yourself, you should respect other users of the system and not do anything to attack or injure others. Fourth, do not use our system to commit a crime, or to plan, encourage or help others commit a crime, including crimes relating to computers. Privacy Considerations Your communications on this system are, in most cases, viewed only by you and anyone to whom you address your message. However, as system operators, we may need to review or monitor your electronic mail and other communications from time to time. In addition, we reserve the right to copy and distribute to third parties any information associated with your activities on the system. Therefore, you should not expect to have a right to privacy in any of your communications. Proprietary Rights By posting messages, uploading files, inputting data, or engaging in any form of communication on our system, you are hereby granting to the public an unrestricted license to use, copy, modify, adapt or document in any form any communications, information or any underlying work in which you may possess proprietary rights, including but not limited to copyright rights",null,"Online Subscription Agreement","3",42,"doc","https://templates.business-in-a-box.com/imgs/1000px/online-subscription-agreement-D837.png","https://templates.business-in-a-box.com/imgs/250px/837.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#837.xml",{"title":6,"description":6},[16,19],{"label":17,"url":18},"Software & Technology","/templates/software-technology-business/",{"label":20,"url":21},"E-Commerce","/templates/ecommerce-business/","online subscription agreement","Online Subscription Agreement Template","https://templates.business-in-a-box.com/imgs/400px/837.png",[26,16,19],{"label":27,"url":28},"Templates","/templates/",[30,31,34],{"label":27,"url":28},{"label":32,"url":33},"Legal Agreements","/templates/business-legal-agreements/",{"label":35,"url":36},"Services & Consulting","/templates/services-and-consulting/",[38,42,46,50,54,58,62,66,70,74,78,82,86,102,117,133,148,162],{"label":39,"url":40,"thumb":41,"extension":10},"Subscription Agreement","/template/subscription-agreement-D12537","https://templates.business-in-a-box.com/imgs/250px/12537.png",{"label":43,"url":44,"thumb":45,"extension":10},"Master Subscription Agreement","/template/master-subscription-agreement-D14010","https://templates.business-in-a-box.com/imgs/250px/14010.png",{"label":47,"url":48,"thumb":49,"extension":10},"Agreement for the Subscription of Shares","/template/agreement-for-the-subscription-of-shares-D317","https://templates.business-in-a-box.com/imgs/250px/317.png",{"label":51,"url":52,"thumb":53,"extension":10},"Stock Subscription Agreement","/template/stock-subscription-agreement-D350","https://templates.business-in-a-box.com/imgs/250px/350.png",{"label":55,"url":56,"thumb":57,"extension":10},"Online Promotion Agreement","/template/online-promotion-agreement-D748","https://templates.business-in-a-box.com/imgs/250px/748.png",{"label":59,"url":60,"thumb":61,"extension":10},"Share Subscription Agreement Private_Long Form","/template/share-subscription-agreement-private-long-form-D343","https://templates.business-in-a-box.com/imgs/250px/343.png",{"label":63,"url":64,"thumb":65,"extension":10},"Share Subscription Agreement Venture Capital","/template/share-subscription-agreement-venture-capital-D344","https://templates.business-in-a-box.com/imgs/250px/344.png",{"label":67,"url":68,"thumb":69,"extension":10},"Online Privacy Policy","/template/online-privacy-policy-D13026","https://templates.business-in-a-box.com/imgs/250px/13026.png",{"label":71,"url":72,"thumb":73,"extension":10},"Subscription Form and Power of Attorney","/template/subscription-form-and-power-of-attorney-D1040","https://templates.business-in-a-box.com/imgs/250px/1040.png",{"label":75,"url":76,"thumb":77,"extension":10},"Social Media and Online Conduct Policy","/template/social-media-and-online-conduct-policy-D13776","https://templates.business-in-a-box.com/imgs/250px/13776.png",{"label":79,"url":80,"thumb":81,"extension":10},"Letter Examples for a Subscription of Shares","/template/letter-examples-for-a-subscription-of-shares-D5163","https://templates.business-in-a-box.com/imgs/250px/5163.png",{"label":83,"url":84,"thumb":85,"extension":10},"Online Sales Disclaimer","/template/online-sales-disclaimer-D836","https://templates.business-in-a-box.com/imgs/250px/836.png",{"description":87,"descriptionCustom":6,"label":88,"pages":89,"size":90,"extension":10,"preview":91,"thumb":92,"svgFrame":93,"seoMetadata":94,"parents":96,"keywords":100,"url":101},"Terms and Conditions Welcome to [COMPANY NAME]. Thanks for using our products and services (\"Services\"). The Services are provided by [COMPANY NAME] (\"COMPANY NAME\"), located at [ADRESSE, CITY, STATE, COUNTRY] By using our Services, you are agreeing to these terms. Please read these Terms and Conditions (\"Terms\", \"Terms and Conditions\") carefully before using the http://www.[YOURWEBSITE].com website and the mobile application (the \"Service\") operated by [COMPANY NAME] (\"us\", \"we\", or \"our\"). Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. Terminology The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: \"Client\", \"You\" and \"Your\" refer to you, the person accessing this website and accepting the Company's terms and conditions. \"The Company\", \"Ourselves\", \"We\" and \"Us\" refer to our Company. \"Party\", \"Parties\" or \"Us\" refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Client's needs in terms of providing the Company's declared services / products, in accordance with and subject to applicable US laws. Any use of the above terminology or other words in the singular, plural, capital letters and/or plural, and/or these terms, is considered interchangeable and therefore a reference to them. Using our Services You must follow any policies made available to you within the Services. Don't misuse our Services. For example, don't interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don't remove, obscure, or alter any legal notices displayed in or along with our Services. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws. Privacy Statement We are committed to protecting your privacy. [COMPANY NAME]'s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that [COMPANY NAME] can use such data in accordance with our privacy policies. Only authorized employees within the company who, in the course of their duties, can access and use information collected from individual customers. We are constantly reviewing our systems and data to ensure the best possible service to our customers. Government authorities have created specific offences for unauthorized actions against computer systems and data. We will investigate such actions with a view to bringing legal action and/or civil action for damages against those responsible. Purchases If you wish to purchase any product or service made available through the Service (\"Purchase\"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your [SPECIFY]. Subscriptions Some parts of the Service are billed on a subscription basis (\"Subscription(s)\"). You will be billed in advance on a recurring [SPECIFY]. Software in our Services When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings. [COMPANY NAME] gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by [COMPANY NAME] as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by [COMPANY NAME], in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Disclaimer Exclusions and Limitations The information contained on this website is provided on an \" as is \" basis. To the fullest extent permitted by law, this company: excludes all representations and warranties with respect to this website and its content or that are or may be provided by affiliates or any other third party, including with respect to any inaccuracy or omission in this website and/or the Company's documentation; and excludes any liability for damages arising out of or in connection with your use of this website. [COMPANY NAME], and [COMPANY NAME]'s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, punitive damages or damage caused to your computer, computer software, systems and programs and data relating thereto or any other direct or indirect, consequential or incidental damages. Liability for our Services To the extent permitted by law, the total liability of [COMPANY NAME], and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services. In all cases, [COMPANY NAME], and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable. However, this company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. We recognize that in some countries, you might have legal rights as a consumer. None of your legal rights as a consumer are affected waived by contract. Business uses of our Services If you are using our Services on behalf of a business, that business accepts these terms","Terms And Conditions","6",513,"https://templates.business-in-a-box.com/imgs/1000px/terms-and-conditions-D12667.png","https://templates.business-in-a-box.com/imgs/250px/12667.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12667.xml",{"title":95,"description":6},"terms and conditions",[97,99],{"label":32,"url":98},"business-legal-agreements",{"label":32,"url":98},"terms conditions","/template/terms-and-conditions-D12667",{"description":103,"descriptionCustom":6,"label":104,"pages":105,"size":90,"extension":10,"preview":106,"thumb":107,"svgFrame":108,"seoMetadata":109,"parents":111,"keywords":110,"url":116},"SOFTWARE LICENSE AGREEMENT This Software License Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [FIRST PARTY NAME] (the \"Licensor\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [LICENSEE NAME] (the \"Licensee\"), an individual with his main address located at ______________ OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS the Licensor owns [SOFTWARE NAME] (the \"Software\") and wishes to grant a license to the Licensee, along with the right to use and operate the Software in [TERRITORY] (the \"Territory\") and the Licensee agrees to take the said license from the Licensor upon the terms and conditions as set forth in this Agreement. NOW THEREFORE, in consideration of the premises and of the mutual agreements contained in this Agreement, the Parties hereto agree as follows: DEFINITIONS AND INTERPRETATION The following definitions apply throughout this Agreement unless otherwise stated: \"Agreement\" means this Software Licensing Agreement and any amendment made thereto from time to time by the Parties hereto. \"Software\" refers to [SOFTWARE NAME]. \"Derivative Works\" mean works developed by the Licensee, its officers, agents, contractors or employees, which are based upon, in whole or in part, the Source Code and/or the Documentation and may also be based upon and/or incorporate one or more other pre-existing works. Derivative Works may be any Improvement, revision, modification, translation (including compilation or recapitulation by computer), abridgment, condensation, expansion, or any other form in which such a pre-existing work may be recast, transformed, or adapted. For purposes hereof, a Derivative Work shall also include any compilation that incorporates such a pre-existing work. \"Documentation\" means written, printed or otherwise recorded or stored (digital or paper) material relating to the Software and Source Code, including technical specifications and instructions for its use, including Source Code annotations and other descriptions of the principles of operation of the Source Code and tools and instructions for its use. \"Source Code\" means the computer programming Source Code form of the Software in the form provided by the Licensor to the Licensee, and includes all non-third-party executables, libraries, components, and Documentation created or used in the creation, development, maintenance, and support of the Software, as well as all updates, Error corrections and revisions thereto provided by the Licensor, all provided by the Licensor for use, in whole or in part, either by itself or in the development of Derivative Works. \"Improvements\" shall mean, with respect to the Source Code, all modifications and changes made, developed, acquired or conceived after the date hereof and during the entire term of this Agreement. TERM This Agreement shall come into effect on [SPECIFY DATE] and shall continue until termination of this Agreement. GRANT OF LICENSE The Licensor hereunder grants to the Licensee an exclusive, non-transferable, irrevocable, royalty-free license to use and operate the Software in the Territory, including but not limited to the right and license to use and incorporate the Source Code and/or the Documentation, in whole or in part, to develop Derivative Works (including the integration of all or part of the Source Code into the Licensee's own software), and to compile, use, copy, and distribute executable versions of such Derivative Works. The Licensor shall hereunder provide the Source Code and all other Software related information to the Licensee and also hereby allows the Licensee to modify the said Software, change its Source Code, and change its name and logo at any time and at its sole discretion without any notification to the Licensor. The Licensee shall also have the right and license to use and copy the Source Code, in whole or in part, in compiled, object-code form for the Licensee's internal testing and development use and also the right and license to make a reasonable number of backup and archival copies of Source Code and Documentation. The Licensee shall not, however, transfer or sublicense the Software to any third party, in whole or in part, in any form, whether modified or unmodified. DELIVERABLES The Licensor shall hand over the Software, including the Source Code, to the Licensee in order to be used and operated by the Licensee in the Territory within a period of [SPECIFY DAYS OR MONTHS] from the date of signing this Agreement. SUPPORT AND WARRANTY PERIOD For a period of [SPECIFY MONTHS OR YEARS] (the \"Warranty period\") from the date of the deliverables, as mentioned in clause 4 of this Agreement, the Licensor, at no additional charge, shall provide to the Licensee: the Source Code for all upgrades, updates, patches, fixes and other modifications to the Software (\"Software Modifications\"); Error correction services, more specifically, to the extent the Source Code (and/or the files resulting from compiling the Source Code), programming services, instructions and/or source code to correct such Errors to bring the Source Code (and/or the files resulting from compiling the Source Code) into compliance with the representations and warranties set forth in this Agreement. The Licensor shall use commercially reasonable measures to provide Error corrections, or a work-around for such Errors, within [NUMBER OF DAYS] days of notification by the Licensee. Where a work-around is initially provided, the Licensor shall continue to use commercially reasonable efforts to develop an Error correction until such Error correction is delivered. To the extent an Error is intermittent in nature and the Licensee is having problems recreating the Error for the purposes of reporting Errors to the Licensor, the Licensor shall provide assistance to the Licensee in recreating the Error; personnel with levels of expertise (both general technical as well as specifically with respect to the Software and the Source Code) to provide technical support, advice and consultation to the Licensee. Such technical support and assistance shall include, without limitation, support and assistance with respect to the Software, Source Code, and the Licensee's development efforts, and shall also include technical support consulting services for modifications to the Source Code made by the Licensee. LICENSE FEE The Licensee shall pay the Licensor for this license at the rate of [AMOUNT] per [month] payable in advance. The first payment shall be made on the date of the beginning of the period specified above. Subsequent payments shall be made in advance promptly on the [day of each month] thereafter during the continuation of this Agreement. All payments hereunder shall be made in [CURRENCY] currency and via [MODE OF PAYMENT] as the mode of payment. REPRESENTATIONS AND WARRANTIES OF LICENSOR The Licensor hereby represents and warrants that the license granted hereunder to the Licensee has been granted on [SPECIFY \"AN EXCLUSIVE\" OR \"A NON-EXCLUSIVE\"] basis. The Licensor represents and warrants that the Software and services shall be provided in a good and professional manner in accordance with industry practices. The Licensor represents and warrants that the Software shall be bug-free, error-free and compatible with third-party software, and, in case of any bugs etc. in the Software, this shall be rectified by the Licensor free of cost during the Warranty period.","Software License Agreement","8","https://templates.business-in-a-box.com/imgs/1000px/software-license-agreement-D12928.png","https://templates.business-in-a-box.com/imgs/250px/12928.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12928.xml",{"title":110,"description":6},"software license agreement",[112,113],{"label":32,"url":98},{"label":114,"url":115},"License Agreements","license-agreement","/template/software-license-agreement-D12928",{"description":118,"descriptionCustom":6,"label":119,"pages":8,"size":90,"extension":10,"preview":120,"thumb":121,"svgFrame":122,"seoMetadata":123,"parents":125,"keywords":124,"url":132},"DATA PROCESSING AGREEMENT This Data Processing Agreement (\"Agreement\") is entered into effect as of [DATE], BETWEEN: [DATA CONTROLLER NAME], (\"Data Controller\") an individual with their main address located at OR a team leader of a group organized within the [Company/Organization] of [COMPANY/ORGANIZATION NAME], with its office located at: [COMPLETE ADDRESS] AND: [DATA PROCESSOR NAME], (\"Data Processor\") an individual with their main address located at OR a member of the team organized within the [Company/Organization] of [COMPANY/ORGANIZATION NAME], with their address located at: [COMPLETE ADDRESS] RECITALS: WHEREAS, the Data Controller is engaged in [DESCRIPTION OF BUSINESS ACTIVITY], and in connection therewith, collects and processes Personal Data; WHEREAS, the Data Controller wishes to engage the Data Processor to perform certain services which require the processing of Personal Data on behalf of the Data Controller; WHEREAS, the parties seek to ensure compliance with the relevant data protection laws and regulations in the processing of Personal Data; NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties hereto agree as follows: DEFINITIONS AND INTERPRETATION \"Personal Data\" means any information relating to an identified or identifiable natural person ('Data Subject') that is processed by the Data Processor on behalf of the Data Controller as a result of the services provided under this Agreement. \"Processing\" encompasses any operation performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. Definitions of \"Data Subject\", \"Controller\", \"Processor\", and \"Supervisory Authority\" shall be in accordance with the definitions provided by the relevant data protection laws and regulations. SCOPE AND PURPOSE OF DATA PROCESSING 2.1 The Data Processor agrees to process Personal Data solely for the purpose of [SPECIFY SERVICES] and strictly within the documented instructions received from the Data Controller, unless required by law to which the Data Processor is subject","Data Processing Agreement","https://templates.business-in-a-box.com/imgs/1000px/data-processing-agreement-D13954.png","https://templates.business-in-a-box.com/imgs/250px/13954.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13954.xml",{"title":124,"description":6},"data processing agreement",[126,129],{"label":127,"url":128},"Finance & Accounting","finance-accounting",{"label":130,"url":131},"Shareholders & Investors","shareholders-investors","/template/data-processing-agreement-D13954",{"description":134,"descriptionCustom":6,"label":135,"pages":136,"size":137,"extension":10,"preview":138,"thumb":139,"svgFrame":140,"seoMetadata":141,"parents":142,"keywords":146,"url":147},"SERVICE LEVEL AGREEMENT This Service Level Agreement (the Agreement\") is effective as of [DATE] (the \"Effective Date\"). BETWEEN: [YOUR COMPANY NAME] (the \"Service Provider\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [CLIENT NAME] (the \"Client\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] RECITALS This Agreement sets forth the terms and conditions under which Client will provide Service Provider with certain Equipment under bailment and Service Provider will provide certain support services to Client on specified Service Provider premises (hereinafter referred to as the \"Service Provider Network Location(s)\"). WHEREAS, Service Provider is desirous and capable of providing support services for certain Client-Provided Equipment which interconnects to Service Provider transmission services; and WHEREAS, Client desires to have the Equipment supported by Service Provider in a designated portion of certain Service Provider Network Location(s), as set forth in Exhibit A of this agreement (hereinafter referred to as the \"Location and Equipment Summary\"), which is attached hereto and made a part hereof; and WHEREAS, Client and Service Provider (hereinafter referred to cumulatively as the \"Parties\" and singularly as the \"Party\") have agreed on the terms which shall govern the bailment and support of the Equipment as set forth in Exhibit B of this agreement (hereinafter referred to as the \"Statement of Work\"), which is attached hereto and made a part hereof, and as set forth in Exhibit C of this agreement (hereinafter referred to as the \"Non-Recurring and Monthly Recurring Pricing Summary\"), which is attached hereto and made a part hereof; NOW, THEREFORE, in consideration of the mutual agreements and promises contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: UNDERTAKINGS Client will provide for the inside delivery of the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary with proper and timely notification as specified in the Statement of Work. Client will install the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider and Industry standards and practices as specified in the Statement of Work. Service Provider will connect the Equipment to Service Provider services at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider standards and practices as specified in the Statement of Work. Service Provider will hold the Equipment in bailment for use only at the Service Provider Network Location(s) as specified in the Location and Equipment Summary and only for the purposes contemplated herein. During the term of the bailment, Service Provider shall provide space, power, testing, environment and other support services for the Equipment as set forth in the Statement of Work and Service Provider shall have no other responsibility for the Equipment. Client shall cooperate fully with Service Provider in the provision of these support services and agrees to perform those activities identified as Client Responsibilities in the Statement of Work. TERM AND TERMINATION The initial term of this Agreement shall commence on the [DATE], shall continue for a period of [NUMBER] years, and then shall terminate on [DATE]. This Agreement is binding when executed by Client and subsequently accepted by Service Provider and once accepted by Service Provider, the rates and charges provided in this Agreement will be effective from the first day of the next billing cycle following Client's signature date (the \"Effective Date\"). Either Party may terminate this Agreement following the giving of [NUMBER] calendar days prior written notice of termination to the other Party. If Client terminates this Agreement prior to the expiration of the initial [NUMBER] year term, Client will pay Service Provider, in addition to all other charges due, per Service Provider Network Location, which amount shall represent liquidated damages that Client agrees are reasonable. Client shall remove its Equipment from the Service Provider Network Location(s) within [NUMBER] calendar days of the termination of this Agreement and, if Client fails to do so, Service Provider may itself remove the Equipment and store the same at Client's expense and at Client's sole risk. Any expenditure by Service Provider for the removal and storage of the Equipment shall bear interest at the lesser of [%] per annum or the maximum rate permitted by law. The rights and duties in Article D, \"Warranty and Liability\" shall survive the termination of this Agreement. FINANCIAL PROVISIONS Client shall pay Service Provider a non-recurring fee for Site Preparation, Additional AC or DC Power Circuits and Circuit Interconnection at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider on a monthly recurring basis for Location Management Fee(s), an Uninterruptable Power Supply (UPS) for [115V OR OTHER] AC Power Circuits and for Service Provider First-Level Maintenance Support at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider a one time charge of [AMOUNT per circuit when, at the Client's request, Service Provider provided cabling is added, moved or changed after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. This charge is in addition to any other charges specified in the applicable tariff or contract from the entity from which the facility or service is obtained. For equipment moves made pursuant to Client's request, Client shall pay for each unit of Equipment this is moved to a different location within the same Service Provider Network Location after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. Client shall pay directly or reimburse Service Provider, as applicable, for all taxes, duties, and similar liabilities which may result from this Agreement, or any support services specified hereunder, exclusive of taxes based on Service Provider's net income. All invoices shall be due and payable in [CURRENCY] within [NUMBER] calendar days upon receipt as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. WARRANTY AND LIABILITY Service Provider warrants that its undertakings hereunder shall be performed in a professional and workmanlike manner and that it will provide Support Services in accordance with this Agreement. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANYWARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Client warrants that it has the unrestricted right to place the Equipment at Service Provider's Location(s) listed in the Location and Equipment Summary for the term of this Agreement. Except as otherwise set forth herein, neither Party shall be deemed negligent, at fault or liable in any respect to the other for any delay, interruption or failure in performance hereunder resulting from fire, flood, water, the elements, explosions, acts of God, war, accidents, labor disputes, strikes, shortages of equipment or suppliers, unavailability of transportation or other cause beyond the reasonable control of the Party delayed or prevented from performing.","Service Level Agreement","12",89,"https://templates.business-in-a-box.com/imgs/1000px/service-level-agreement-D778.png","https://templates.business-in-a-box.com/imgs/250px/778.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#778.xml",{"title":6,"description":6},[143,145],{"label":17,"url":144},"software-technology-business",{"label":17,"url":144},"service level agreement","/template/service-level-agreement-D778",{"description":149,"descriptionCustom":6,"label":150,"pages":8,"size":90,"extension":10,"preview":151,"thumb":152,"svgFrame":153,"seoMetadata":154,"parents":156,"keywords":155,"url":161},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":155,"description":6},"non disclosure agreement nda",[157,158],{"label":32,"url":98},{"label":159,"url":160},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":163,"descriptionCustom":6,"label":164,"pages":165,"size":166,"extension":10,"preview":167,"thumb":168,"svgFrame":169,"seoMetadata":170,"parents":171,"keywords":174,"url":175},"RESELLER AGREEMENT This Reseller Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RESELLER NAME] (the \"Reseller\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] APPOINTMENT Appointment Company appoints Reseller and Reseller accepts appointment as an independent non-exclusive Reseller to market, sell, lease and install Company products (\"Products\") within the Territory stated in Exhibit A to consumers purchasing pursuant to [SPECIFY]. Reseller is not appointed as a dealer for Company's [SPECIFY] Schedule. Products Covered Company Products means the products agreed to between the parties from time to time with any exclusions, additions or discounts Company may make. Sub-Resellers Reseller shall not, without Company's prior written approval, appoint sub-resellers, resellers or agents (\"Sub-resellers\") to market, sell, or lease Company Products; provided that Company shall not withhold such consent unreasonably if Reseller provides evidence of Company approved training and certification of such reseller or agent. Reseller shall be liable for the acts and omissions of any such Sub-resellers. Should Reseller resell Products to any Sub-reseller, and Products are further resold, the final end-user may not receive Company warranty or technical support. Sales Outside Territory Reseller shall in no way market, distribute, export, sell, lease or install Company Products outside the Territory without Company's prior written approval. Company will not ship on any Purchase Orders issued by Reseller outside the Territory. Company Sales Activities Company reserves the right to make direct sales into the Territory, and Reseller shall not be entitled to any compensation on any such sales. Company may appoint additional Resellers in the Territory at any time. OBLIGATIONS OF RESELLER Marketing and Product Support Reseller shall use reasonable efforts to market and sell Company Products in the Territory and shall comply with the policies, programs, and requirements regarding marketing and product support as may be communicated by Company to Reseller from time to time; provided, however, that in order to avoid conflict among Company's distribution channels, all such marketing and sales efforts require the prior written authorization from Company. Reseller shall not, without prior written authorization from Company, resell Company Products in a retail environment that includes any type of store, shop, or other similar physical premises into which customers or potential customers are invited for the purpose of purchasing or potentially purchasing any product from Reseller. Advertising Reseller shall adhere to the reseller advertising policies and programs as may be communicated by Company to Reseller from time to time. Customer Support and Service Reseller Shall: Supply Company with such data as Company requests regarding Reseller's sales to customers for Company's own reporting purposes; Participate fully in Company campaigns to notify customers of any retrofit or recall of Company Products; Use only Company-approved spare parts for any repair, servicing and maintenance of Company Products it provides under warranty; Comply with laws and regulations applicable to \"used\" or returned merchandise and never refurbish, place in inventory, or resell as \"new\" any Company Products returned to Reseller for post-sale repair; and Instruct its customers on how to obtain replacement parts under warranty, including, when Reseller wants its customers to contact Company directly, the use of Company's Return Merchandise Authorization (\"RMA\") procedures. Observance of Company Policies Company will keep Reseller informed of Company's customer support policies and procedures, and Reseller agrees to follow such policies and procedures to resolve any customer support issues. Minimum Order Commitment Concurrent with execution of this Agreement, Reseller agrees to simultaneously purchase from Company the Products set forth on the attached Schedule D at the indicated prices for resale pursuant to the terms of this Agreement (the \"Initial Purchase\"). Reseller's Warehouse All Products shipped to Reseller shall be maintained in Reseller's warehouse facility in [STATE/PROVINCE] and shall be insured against any damage or loss. The Products purchased in the Initial Purchase shall be shipped to such warehouse. Security Interest Reseller agrees that all Products sold to Reseller hereunder shall be secured by a security interest in such Products and any proceeds thereof and in any receivables related thereto including any customer loan paper until Company shall have been paid for such Products. Reseller agrees to execute financing agreements, a security agreement, and such other documentation and take such other actions as Company may require to evidence and perfect such security interest. Exclusive Marketing Arrangement During the term of this Agreement, Company will be the exclusive provider of [SPECIFY] (\"[SPECIFY]\") to Reseller. Reseller will not sell, offer for sale or solicit sales for products of any [SPECIFY] manufacturer other than Company. For the term of this Agreement, Company will be the sole supplier to Reseller for internal [SPECIFY] requirements provided that Company personal computers shall be compatible with Reseller's existing infrastructure, suitable for Reseller's internal needs, and competitively priced. OBLIGATIONS OF COMPANY Supply of Company Products Company shall endeavor to manufacture, assemble and ship Company Products to Reseller in a timely manner. Should shortages occur, Company may allocate its production as it deems appropriate, may delay or stop shipments, and may send partial shipments with prior notice. Company shall not be liable to Reseller for any failure to supply quantities of Company Products agreed upon with Reseller. Marketing Assistance Company will provide marketing support services and training programs to Reseller on a case-by-case basis. ORDERING AND DELIVERY OF COMPANY PRODUCTS Purchasing This Agreement with its terms and conditions, and those provided under the Company Consumer Products Limited Warranty (available upon request) applies to all purchase orders and other documents of purchase (\"Orders\") which Reseller may place with Company for the Products during the term of this Agreement. Media for Orders Reseller may order from Company by telephone, facsimile, mail or electronic mail. Company will also provide Reseller with the capacity to enter Orders directly into Company's system. Acceptance by Company of the Order shall occur (a) when the Order is entered into Company's system, (b) when an Order number is provided to Reseller by facsimile or electronic mail, if requested by Reseller, or (c) when assembly of the Products commences, whichever occurs first. Orders Reseller may deliver a Purchase Order to Company by facsimile or electronic mail provided a signed original is delivered to Company within [NUMBER] days of receipt of the Purchase Order by Company. Company shall accept all Purchase Order's by (a) facsimile or electronic mail, with a signed original notice of acknowledgment or (b) by commencement of performance by Company. Each Purchase Order shall be deemed an offer by Reseller to purchase the Company Products listed therein and when accepted by Company shall constitute a contract in accordance with the terms and conditions of the Purchase Order and this Agreement. If a conflict arises between the two, this Agreement shall take precedence.","Reseller Agreement","18",134,"https://templates.business-in-a-box.com/imgs/1000px/reseller-agreement-D5202.png","https://templates.business-in-a-box.com/imgs/250px/5202.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#5202.xml",{"title":6,"description":6},[172,173],{"label":32,"url":98},{"label":32,"url":98},"reseller agreement","/template/reseller-agreement-D5202",false,{"seo":178,"reviewer":189,"legal_disclaimer":193,"quick_facts":194,"at_a_glance":196,"personas":200,"variants":225,"glossary":250,"clauses":284,"how_to_fill":335,"common_mistakes":376,"faqs":401,"industries":429,"comparisons":446,"diy_vs_lawyer":459,"jurisdictions":472,"related_template_ids_curated":493,"schema":503,"classification":504},{"meta_title":179,"meta_description":180,"primary_keyword":181,"secondary_keywords":182},"Online Subscription Agreement Template | BIB","Free online subscription agreement template for SaaS, software, and digital service businesses. Covers billing, access, IP, termination, and liability.","online subscription agreement template",[183,184,185,186,187,188],"saas subscription agreement template","software subscription agreement","online subscription contract template","subscription services agreement","subscription agreement template free","digital subscription agreement",{"name":190,"credential":191,"reviewed_date":192},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":195,"legal_review_recommended":193,"signature_required":193,"notarization_required":176},"advanced",{"what_it_is":197,"when_you_need_it":198,"whats_inside":199},"An Online Subscription Agreement is a legally binding contract between a service provider and a subscriber that governs access to a digital product or service — typically software, a SaaS platform, or recurring online content — in exchange for periodic fees. This free Word download gives you a structured, attorney-reviewed starting point covering billing cycles, acceptable use, intellectual property, data handling, and termination rights, which you can edit online and export as PDF for electronic signature.\n","Use it whenever you sell access to a software product, digital platform, or recurring online service and need enforceable terms governing payment, cancellation, and liability. It is also appropriate when onboarding enterprise or B2B customers who require a negotiated, countersigned agreement rather than a clickwrap terms-of-service.\n","Subscription scope and service description, billing and auto-renewal terms, acceptable use policy, intellectual property and license grant, data privacy and security obligations, confidentiality, limitation of liability, warranties and disclaimers, termination and suspension rights, and governing law and dispute resolution.\n",[201,205,209,213,217,221],{"title":202,"use_case":203,"icon_asset_id":204},"SaaS founders","Formalizing B2B customer relationships with enforceable billing and IP terms","persona-startup-founder",{"title":206,"use_case":207,"icon_asset_id":208},"Software vendors","Replacing informal order forms with a signed agreement governing multi-seat licenses","persona-software-vendor",{"title":210,"use_case":211,"icon_asset_id":212},"Digital content creators","Establishing recurring membership or subscription terms for online courses or communities","persona-content-creator",{"title":214,"use_case":215,"icon_asset_id":216},"IT and operations managers","Reviewing and countersigning vendor subscription agreements before procurement approval","persona-it-manager",{"title":218,"use_case":219,"icon_asset_id":220},"Legal and compliance teams","Standardizing the subscription contract template used across all customer segments","persona-legal-counsel",{"title":222,"use_case":223,"icon_asset_id":224},"Agency owners","Billing retainer clients on a recurring monthly basis under a formal written agreement","persona-agency",[226,229,233,236,240,244,247],{"situation":227,"recommended_template":7,"slug":228},"Selling SaaS to enterprise clients requiring a negotiated, countersigned contract","online-subscription-agreement-D837",{"situation":230,"recommended_template":231,"slug":232},"Offering a self-serve consumer product where clickthrough acceptance is sufficient","Terms of Service Agreement","terms-of-service-agreement-D920",{"situation":234,"recommended_template":104,"slug":235},"Licensing perpetual software without a recurring subscription model","software-license-agreement-D12928",{"situation":237,"recommended_template":238,"slug":239},"Granting temporary access to software for evaluation before purchase","Software Evaluation Agreement","software-evaluation-D14062",{"situation":241,"recommended_template":242,"slug":243},"Providing API access to developers building on your platform","API License Agreement","api-license-agreement-D12726",{"situation":245,"recommended_template":119,"slug":246},"Engaging a vendor as a SaaS subscriber requiring a data processing addendum","data-processing-agreement-D13954",{"situation":248,"recommended_template":164,"slug":249},"Reselling a third-party SaaS platform to your own clients","reseller-agreement-D5202",[251,254,257,260,263,266,269,272,275,278,281],{"term":252,"definition":253},"Subscription Term","The defined period — monthly, annual, or multi-year — during which the subscriber is entitled to access the service.",{"term":255,"definition":256},"Auto-Renewal Clause","A provision that automatically extends the subscription for another term at the end of the current period unless either party provides notice of cancellation within a specified window.",{"term":258,"definition":259},"License Grant","The contractual permission the provider gives the subscriber to use the software or platform — typically non-exclusive, non-transferable, and limited to the subscriber's internal business purposes.",{"term":261,"definition":262},"Acceptable Use Policy (AUP)","A schedule or clause listing prohibited uses of the service — such as scraping, reselling access, or using the platform for illegal activity — that can trigger suspension or termination.",{"term":264,"definition":265},"Uptime SLA","A service-level commitment, expressed as a percentage of monthly availability (e.g., 99.9%), along with remedies such as service credits if the target is not met.",{"term":267,"definition":268},"Limitation of Liability","A clause capping the provider's maximum financial exposure to the subscriber — typically limited to fees paid in the prior 12 months — and excluding consequential or indirect damages.",{"term":270,"definition":271},"Data Processing Agreement (DPA)","A supplementary contract governing how the provider processes personal data on behalf of the subscriber, required under GDPR and other privacy laws when the provider acts as a data processor.",{"term":273,"definition":274},"Clickwrap Agreement","A form of online contract where the user accepts terms by clicking 'I Agree' — enforceable in most jurisdictions but less robust than a countersigned written agreement for B2B relationships.",{"term":276,"definition":277},"Mutual Non-Disclosure","A confidentiality obligation running in both directions — the subscriber protects the provider's pricing and technical details, and the provider protects the subscriber's business data.",{"term":279,"definition":280},"Suspension Right","The provider's contractual right to disable the subscriber's access — typically for non-payment, AUP violation, or legal obligation — without terminating the agreement entirely.",{"term":282,"definition":283},"Pro-Rata Refund","A partial refund calculated in proportion to unused subscription time remaining after an early cancellation or service failure.",[285,290,295,300,305,310,315,320,325,330],{"name":286,"plain_english":287,"sample_language":288,"common_mistake":289},"Parties, service description, and subscription scope","Identifies the provider and subscriber as legal entities and defines exactly which product, plan tier, and features are covered by the agreement.","This Online Subscription Agreement ('Agreement') is entered into as of [EFFECTIVE DATE] between [PROVIDER LEGAL NAME], a [STATE] [ENTITY TYPE] ('Provider'), and [SUBSCRIBER LEGAL NAME] ('Subscriber'). Provider will make available to Subscriber the [PRODUCT NAME] subscription service, [PLAN TIER], as described at [URL] ('Service').","Referencing a website URL for the service description without archiving the page contents — the provider can change the description, and the subscriber loses a key term without notice.",{"name":291,"plain_english":292,"sample_language":293,"common_mistake":294},"License grant and restrictions","Grants the subscriber a limited right to use the service for internal business purposes and lists what the subscriber may not do — reverse engineer, resell, or exceed seat limits.","Provider grants Subscriber a non-exclusive, non-transferable, revocable license to access and use the Service solely for Subscriber's internal business operations during the Subscription Term. Subscriber shall not: (a) sublicense or resell access; (b) reverse engineer or decompile the Service; (c) exceed the number of authorized users set out in Schedule A.","Failing to cap the number of authorized users in the license grant, allowing a single-seat purchase to be shared across an entire organization.",{"name":296,"plain_english":297,"sample_language":298,"common_mistake":299},"Subscription fees, billing, and auto-renewal","States the subscription price, billing frequency, accepted payment methods, what happens on failed payment, and the auto-renewal and cancellation notice window.","Subscriber shall pay the Subscription Fee of $[AMOUNT] per [month/year], billed in advance on the [BILLING DATE]. Fees are non-refundable except as set out in Section [X]. This Agreement automatically renews for successive [TERM LENGTH] periods unless either party provides written notice of non-renewal at least [30] days before the end of the then-current term.","Not specifying the cancellation notice window. Without a defined window, subscribers claim they cancelled in time and providers claim they did not — resulting in disputed charges.",{"name":301,"plain_english":302,"sample_language":303,"common_mistake":304},"Acceptable use and prohibited conduct","Lists specific behaviors that violate the terms and authorizes the provider to suspend or terminate access immediately if the subscriber engages in them.","Subscriber shall not use the Service to: (a) transmit malware or unauthorized data; (b) violate applicable law; (c) harvest or scrape data from the Service; (d) interfere with the Service's infrastructure. Provider may suspend access immediately upon detection of prohibited use without liability.","Drafting an AUP that is so broad it could be read to prohibit legitimate competitive benchmarking or API integrations the subscriber reasonably expects to use.",{"name":306,"plain_english":307,"sample_language":308,"common_mistake":309},"Intellectual property ownership","Confirms that the provider retains all rights to the platform, software, and content while the subscriber retains ownership of its own data uploaded to the service.","Provider retains all right, title, and interest in and to the Service, including all underlying software, documentation, and improvements. Subscriber retains all right, title, and interest in Subscriber Data. Nothing in this Agreement transfers ownership of either party's intellectual property to the other.","Omitting a clause on what happens to subscriber data at termination — courts and regulators increasingly require providers to specify a data return or deletion window.",{"name":311,"plain_english":312,"sample_language":313,"common_mistake":314},"Data privacy, security, and confidentiality","Commits the provider to handling subscriber data in accordance with its privacy policy and applicable law, and imposes mutual confidentiality obligations on both parties.","Provider shall process Subscriber Data in accordance with its Privacy Policy located at [URL] and applicable data protection law. Each party agrees to protect the other's Confidential Information using at least the same degree of care it uses to protect its own, and no less than reasonable care.","Referencing a live privacy policy URL without versioning or locking the policy at signing — provider policy updates can silently change how subscriber data is handled.",{"name":316,"plain_english":317,"sample_language":318,"common_mistake":319},"Uptime SLA and service credits","Defines the provider's availability commitment and the subscriber's sole remedy — typically service credits — when that commitment is not met.","Provider shall use commercially reasonable efforts to maintain Service availability of at least [99.9]% per calendar month ('Uptime Commitment'), excluding scheduled maintenance. If Provider fails to meet the Uptime Commitment, Subscriber shall be entitled to a service credit equal to [X]% of the monthly fee for each [Y] minutes of excess downtime, up to a maximum of [Z]% of monthly fees.","Making the SLA the subscriber's 'sole and exclusive remedy' without providing a meaningful credit formula — a 1% credit for 4 hours of downtime is not a genuine remedy and can be challenged.",{"name":321,"plain_english":322,"sample_language":323,"common_mistake":324},"Limitation of liability and disclaimer of warranties","Caps the provider's total liability and disclaims implied warranties — including fitness for a particular purpose — while preserving the subscriber's rights that cannot be waived by law.","TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER'S TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID BY SUBSCRIBER IN THE [12] MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THE SERVICE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND.","Writing a mutual limitation of liability when the cap is commercially asymmetric — a subscriber paying $500/month should not face the same $500 liability cap as the provider for a data breach causing millions in harm.",{"name":326,"plain_english":327,"sample_language":328,"common_mistake":329},"Term, termination, and suspension","Defines the agreement's initial term, grounds for termination by either party, what happens to access and data upon termination, and the provider's right to suspend for non-payment.","This Agreement commences on the Effective Date and continues for the Initial Subscription Term set out in Schedule A. Either party may terminate for material breach upon [30] days' written notice if the breach is not cured within that period. Provider may terminate immediately for non-payment outstanding more than [15] days after the due date or for AUP violations.","Not specifying a data retrieval window post-termination. GDPR Article 28 and many enterprise procurement teams require a defined period — typically 30 days — during which the subscriber can export their data before it is deleted.",{"name":331,"plain_english":332,"sample_language":333,"common_mistake":334},"Governing law, dispute resolution, and general provisions","Specifies which jurisdiction's law governs the agreement, how disputes are resolved (arbitration or litigation), and standard boilerplate including the entire-agreement and severability clauses.","This Agreement is governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law principles. Any dispute shall be resolved by binding arbitration under the [AAA/JAMS] rules in [CITY], except that either party may seek injunctive relief in any court of competent jurisdiction. This Agreement constitutes the entire agreement between the parties.","Choosing a governing-law state solely for provider convenience without confirming it is enforceable — several US states and EU member countries apply local consumer and data-protection law regardless of the contract's choice-of-law clause.",[336,341,346,351,356,361,366,371],{"step":337,"title":338,"description":339,"tip":340},1,"Enter legal entity names and effective date","Use each party's full registered legal name — not a trading name or brand. Enter the effective date as the date of last signature, not the date you drafted the document.","Confirm your entity type and registration state in your corporate registry filing before inserting it — mismatches create enforceability questions.",{"step":342,"title":343,"description":344,"tip":345},2,"Define the service and plan tier precisely","Describe the specific product, plan name, and feature set covered by this agreement. If the service description is on your website, attach a dated screenshot as an exhibit rather than referencing a live URL.","Version-control your service description. Subscribers who bought a feature set expect it to stay in scope — material reductions without notice can constitute breach.",{"step":347,"title":348,"description":349,"tip":350},3,"Set the subscription fee, billing cycle, and auto-renewal window","Enter the exact dollar amount, billing frequency, billing date, and the number of days' notice required to cancel before auto-renewal. Specify the currency if your customers are in multiple countries.","Many US states and the EU require auto-renewal disclosures to be 'clearly and conspicuously' presented — bold or box the renewal terms in any customer-facing version.",{"step":352,"title":353,"description":354,"tip":355},4,"Cap authorized users and define the license scope","Specify the number of seats, user accounts, or API call limits included at the stated price, and reference a Schedule A for volume tiers. State explicitly that sharing credentials beyond the authorized count is a material breach.","Tying the authorized-user count to Schedule A (rather than the main body) lets you issue order forms with different seat counts without amending the master agreement.",{"step":357,"title":358,"description":359,"tip":360},5,"Tailor the acceptable use policy to your platform's risk profile","List specific prohibited behaviors relevant to your service — data scraping, credential sharing, prohibited industries, or geographic restrictions. Avoid generic boilerplate that inadvertently covers legitimate use cases.","If your platform serves regulated industries (healthcare, finance), include a line confirming the subscriber is responsible for their own regulatory compliance when using the service.",{"step":362,"title":363,"description":364,"tip":365},6,"Complete the data privacy and security obligations","Confirm whether you act as a data controller or data processor for subscriber data. If you process personal data on the subscriber's behalf, attach a Data Processing Addendum meeting GDPR Article 28 requirements. Reference your privacy policy by a versioned URL or attach it as an exhibit.","Enterprise and public-sector buyers almost always require a signed DPA before procurement approval — having one ready cuts the sales cycle significantly.",{"step":367,"title":368,"description":369,"tip":370},7,"Set the termination triggers and post-termination data window","Define cure periods for material breach (30 days is standard), immediate-termination triggers (non-payment, AUP violation), and the window — typically 30 days — during which the subscriber can export data after termination.","Including a data-return clause voluntarily signals trustworthiness to enterprise buyers and is increasingly required by GDPR, CCPA, and standard procurement checklists.",{"step":372,"title":373,"description":374,"tip":375},8,"Execute before the subscriber accesses the service","Obtain signatures from both parties — or electronic acceptance — before granting access credentials. Post-access execution creates a fresh consideration problem in common-law jurisdictions and can void restrictive clauses.","Use Business in a Box eSign to timestamp execution and store the countersigned agreement in BIB Drive alongside the applicable order form.",[377,381,385,389,393,397],{"mistake":378,"why_it_matters":379,"fix":380},"Referencing a live URL for the service description without archiving it","The provider can update the website at any time, silently removing or downgrading features the subscriber believed were contractually included. This creates a breach of contract claim the provider cannot easily defend.","Attach a dated exhibit or screenshot of the service description at signing, and include a change-notification clause requiring advance written notice of material feature changes.",{"mistake":382,"why_it_matters":383,"fix":384},"No defined cancellation notice window for auto-renewal","Without a specific notice period, both parties interpret 'reasonable notice' differently. Disputed auto-renewals are one of the most common SaaS billing complaints to consumer protection agencies.","State the cancellation window explicitly — '30 days prior written notice before the end of the then-current term' — and bold or highlight it in any customer-facing version to meet FTC and EU auto-renewal disclosure requirements.",{"mistake":386,"why_it_matters":387,"fix":388},"Failing to include a post-termination data return or deletion clause","Enterprise buyers and EU-based subscribers are increasingly required by their own data governance policies to confirm how and when their data will be handled at contract end. Missing this clause stalls sales cycles and creates GDPR compliance exposure.","Add a clause specifying a 30-day window post-termination during which the subscriber may export data, after which the provider will delete it within a stated timeframe and, upon request, provide written confirmation of deletion.",{"mistake":390,"why_it_matters":391,"fix":392},"Using a mutual liability cap that is commercially disproportionate","Capping both parties' liability at 12 months of subscription fees sounds balanced, but if the provider suffers a data breach exposing the subscriber's customer records, the subscriber's losses can dwarf the fee cap — leaving them effectively uncompensated.","Carve out data breach, confidentiality violations, and IP indemnification claims from the mutual cap, or negotiate a higher cap for data-security incidents specifically. Enterprise buyers will push for this regardless.",{"mistake":394,"why_it_matters":395,"fix":396},"No authorized-user limit in the license grant","A single-seat subscription shared across a 50-person team represents lost revenue and, in competitive markets, gives the subscriber's organization-wide access to the platform without paying for it.","Define authorized users in the license grant and cross-reference a Schedule A that specifies the seat count tied to the subscription fee. Make credential sharing an explicit material breach trigger.",{"mistake":398,"why_it_matters":399,"fix":400},"Choosing governing law without checking enforceability in the subscriber's jurisdiction","Selecting a US state's governing law does not override mandatory EU consumer protection law, GDPR, or the subscriber's local statutory rights. A governing-law clause that ignores this exposes the provider to regulatory action in the subscriber's home jurisdiction.","Include a carve-out stating that nothing in the governing-law clause overrides mandatory local law in the subscriber's jurisdiction, and engage local counsel before expanding into the EU, UK, or Canada at scale.",[402,405,408,411,414,417,420,423,426],{"question":403,"answer":404},"What is an online subscription agreement?","An online subscription agreement is a legally binding contract between a digital service provider and a subscriber that governs access to a software platform, SaaS product, or recurring online service in exchange for periodic fees. It sets out the license grant, billing terms, acceptable use, intellectual property ownership, data handling, liability limits, and termination rights. Unlike a clickwrap terms-of-service, a countersigned subscription agreement is typically used for B2B relationships where both parties negotiate and sign a formal written contract.\n",{"question":406,"answer":407},"What is the difference between a subscription agreement and terms of service?","Terms of service are typically clickwrap — the user accepts them by clicking a button, without negotiation or signature. They are appropriate for consumer-facing or self-serve products. A subscription agreement is a negotiated, countersigned contract used for B2B or enterprise relationships where the subscriber expects specific commitments on uptime, data security, liability, and billing. Both are legally enforceable, but the subscription agreement offers more certainty and is harder to modify unilaterally.\n",{"question":409,"answer":410},"Is an online subscription agreement legally binding?","Yes — a properly executed online subscription agreement is generally enforceable in most jurisdictions when it contains the essential elements of a contract: offer, acceptance, and consideration. Electronic signatures are legally valid under the US ESIGN Act, the EU eIDAS Regulation, and Canada's PIPEDA-aligned provincial laws. Enforceability of specific clauses — particularly limitation-of-liability caps and non-negotiated terms — can vary by jurisdiction and the relative bargaining power of the parties.\n",{"question":412,"answer":413},"Does a subscription agreement need to comply with GDPR?","If your subscribers are based in the European Union or the UK, and your platform processes their users' personal data, then yes — GDPR Article 28 requires a Data Processing Agreement (DPA) in place between you and each subscriber for whom you act as a data processor. The subscription agreement itself should reference or incorporate the DPA. Failing to have a DPA in place can result in regulatory fines for both the provider and the subscriber.\n",{"question":415,"answer":416},"What should auto-renewal terms include to be enforceable?","Enforceable auto-renewal clauses should clearly state the renewal period, the notice window required to cancel (typically 30 days), the method of notice, and what happens to fees already charged if the subscriber misses the window. Several US states — including California, New York, and Illinois — have specific auto-renewal disclosure laws requiring the terms to be presented clearly and conspicuously before the subscriber agrees. The FTC's Negative Option Rule also imposes disclosure requirements for subscriptions marketed to consumers.\n",{"question":418,"answer":419},"Can I limit my liability as a SaaS provider in a subscription agreement?","Yes, limitation-of-liability clauses are standard and generally enforceable in B2B subscription agreements in most jurisdictions. However, courts scrutinize caps that are grossly disproportionate to the potential harm — particularly for data breaches. Many enterprise buyers negotiate carve-outs from the cap for confidentiality breaches, IP indemnification, and data-security incidents. Consumer-facing agreements face additional restrictions under consumer protection laws in the EU, UK, and Australia, which may void unfair or one-sided limitations.\n",{"question":421,"answer":422},"What happens to subscriber data when the subscription is terminated?","The agreement should specify a data export window — typically 30 days post-termination — during which the subscriber can retrieve their data, followed by a deletion or anonymization commitment from the provider. GDPR Article 28(3)(g) requires that data processors delete or return all personal data at the end of the contract and provide written confirmation upon request. Enterprise buyers increasingly require this clause as a standard procurement term, regardless of geography.\n",{"question":424,"answer":425},"Do I need a lawyer to draft an online subscription agreement?","For straightforward B2B SaaS with standard billing and no complex data processing, a high-quality template is usually sufficient to get started. Engage a lawyer when your subscribers are enterprise clients negotiating liability caps and DPA terms, when you process sensitive personal data subject to GDPR or HIPAA, when you are expanding into the EU or UK, or when your annual contract values exceed $50,000 per customer. A 2–4 hour template review typically costs $500–$1,500 and is worthwhile before your first major enterprise deal.\n",{"question":427,"answer":428},"What is an uptime SLA and should it be in a subscription agreement?","An uptime SLA (Service Level Agreement) is a contractual commitment specifying the minimum availability percentage — typically 99.9% per calendar month — along with the subscriber's remedy when that target is not met, usually a service credit calculated against the monthly fee. Including an uptime SLA is standard for B2B SaaS agreements and is increasingly expected by enterprise and mid-market buyers. Make the credit formula meaningful — a 1% credit for four hours of downtime provides no real relief and signals bad faith in negotiations.\n",[430,434,438,442],{"industry":431,"icon_asset_id":432,"specifics":433},"SaaS / Technology","industry-saas","Multi-seat license grants, uptime SLAs with credit formulas, API rate limits, and data processing addenda for GDPR compliance are all standard in SaaS subscription agreements.",{"industry":435,"icon_asset_id":436,"specifics":437},"Healthcare / HealthTech","industry-healthtech","HIPAA Business Associate Agreement requirements, data encryption and access-control commitments, and subscriber-side compliance responsibilities must be addressed explicitly when the platform handles protected health information.",{"industry":439,"icon_asset_id":440,"specifics":441},"Financial Services / FinTech","industry-fintech","Regulatory data residency requirements, SOC 2 audit report sharing obligations, and enhanced confidentiality provisions for financial data are common negotiation points in fintech subscription agreements.",{"industry":443,"icon_asset_id":444,"specifics":445},"Education / E-Learning","industry-education","FERPA compliance obligations for student data, district-level acceptable use policy alignment, and multi-tier license structures for institution-wide deployments are distinctive to education sector subscription agreements.",[447,450,453,456],{"vs":231,"vs_template_id":448,"summary":449},"terms-and-conditions-D13284","A terms-of-service agreement is a clickwrap document accepted unilaterally by the user — no negotiation, no signature. It is appropriate for consumer-facing or self-serve products where individual negotiation is impractical. An online subscription agreement is a negotiated, countersigned contract for B2B relationships where the subscriber expects specific uptime, data-security, and billing commitments. For enterprise sales, a terms-of-service alone is insufficient.",{"vs":104,"vs_template_id":451,"summary":452},"software-license-agreement-D12690","A software license agreement typically governs a perpetual license to installed software — a one-time transaction with no recurring billing. An online subscription agreement governs time-limited, recurring access to a cloud-hosted service. The subscription model means auto-renewal, ongoing service-level obligations, and data-handling responsibilities are central to the subscription agreement but largely absent from a perpetual license.",{"vs":119,"vs_template_id":454,"summary":455},"data-processing-agreement-D13648","A data processing agreement is a supplementary contract governing how the provider handles personal data on behalf of the subscriber, required by GDPR Article 28 when the provider acts as a data processor. It is not a standalone access agreement — it must be used alongside a subscription agreement, not instead of one. The subscription agreement governs the commercial relationship; the DPA governs the data-handling obligations within it.",{"vs":135,"vs_template_id":457,"summary":458},"service-level-agreement-D13562","A standalone service level agreement defines availability targets, incident response times, and remedies in a dedicated document, often used by managed-service providers. For most SaaS products, uptime commitments and credits are embedded directly in the subscription agreement or attached as a schedule, making a standalone SLA unnecessary unless the operational complexity warrants a separate, detailed document.",{"use_template":460,"template_plus_review":464,"custom_drafted":468},{"best_for":461,"cost":462,"time":463},"SaaS founders and digital service providers closing standard B2B deals below $25,000 annual contract value in a single jurisdiction","Free","30–60 minutes",{"best_for":465,"cost":466,"time":467},"Providers processing personal data under GDPR or HIPAA, or closing deals with enterprise buyers negotiating liability caps and DPAs","$500–$1,500","3–5 days",{"best_for":469,"cost":470,"time":471},"Enterprise SaaS with ACV above $50,000, multi-jurisdictional deployments, regulated-industry data handling, or complex multi-product licensing structures","$2,000–$8,000+","2–4 weeks",[473,478,483,488],{"code":474,"name":475,"flag_asset_id":476,"note":477},"us","United States","flag-us","Auto-renewal disclosures are regulated at the state level — California (Business & Professions Code §17601), New York, and Illinois impose specific notice and consent requirements for subscriptions marketed to consumers. The FTC's Negative Option Rule applies to subscriptions offered to consumers nationally. Limitation-of-liability clauses are generally enforceable in B2B agreements; courts scrutinize unusually low caps in cases involving data breaches or gross negligence. Choice-of-law clauses are generally enforced between commercial parties, but several states apply local law to protect their residents regardless.",{"code":479,"name":480,"flag_asset_id":481,"note":482},"ca","Canada","flag-ca","PIPEDA (federal) and provincial privacy laws — including Quebec Law 25, which came into full effect in September 2023 — impose obligations on providers handling Canadian subscriber data, including mandatory breach notification and data-subject rights. Quebec Law 25 is the most stringent, requiring privacy impact assessments, data minimization, and retention schedules. Auto-renewal terms for consumer subscriptions must be clearly disclosed under provincial consumer protection acts in Ontario, Quebec, and British Columbia. French-language contract requirements apply to Quebec-based subscribers.",{"code":484,"name":485,"flag_asset_id":486,"note":487},"uk","United Kingdom","flag-uk","The UK GDPR (retained post-Brexit) imposes the same Article 28 data-processor requirements as EU GDPR, requiring a signed DPA when the provider processes subscriber personal data. The Consumer Rights Act 2015 restricts unfair contract terms in B2C subscription agreements, including broad exclusion-of-liability and auto-renewal clauses. The UK's Digital Markets, Competition and Consumers Act (expected in force 2025–2026) introduces new auto-renewal notification obligations for consumer-facing subscriptions. ICO registration may be required for providers handling UK personal data.",{"code":489,"name":490,"flag_asset_id":491,"note":492},"eu","European Union","flag-eu","GDPR Article 28 mandates a compliant Data Processing Agreement whenever the provider processes EU subscriber personal data as a data processor — this is non-negotiable and cannot be waived by contract. Limitation-of-liability clauses must not exclude liability for gross negligence or intentional misconduct under most member-state civil codes. The EU Unfair Contract Terms Directive restricts one-sided exclusions in B2C agreements. Standard Contractual Clauses (SCCs) are required for transfers of EU personal data to providers in non-adequate third countries, including the US unless the provider is Privacy Shield / EU-US Data Privacy Framework certified.",[494,235,246,495,496,249,497,498,499,500,501,502],"terms-and-conditions-D12667","service-level-agreement-D778","non-disclosure-agreement-nda-D12692","master-service-agreement-D12711","privacy-policy-D13285","independent-contractor-agreement-D160","sales-invoice-D383","no-refund-policy-D13428","cease-and-desist-letter-D12916",{"emit_how_to":193,"emit_defined_term":193},{"primary_folder":98,"secondary_folder":505,"document_type":506,"industry":507,"business_stage":508,"tags":509,"confidence":514},"services-and-consulting","agreement","software-and-technology","all-stages",[510,506,511,512,513],"saas","subscription","terms-of-service","recurring-billing",0.92,"\u003Ch2>What is an Online Subscription Agreement?\u003C/h2>\n\u003Cp>An \u003Cstrong>Online Subscription Agreement\u003C/strong> is a legally binding contract between a digital service provider and a subscriber that governs access to a software platform, SaaS product, or recurring online service in exchange for periodic fees. Unlike a clickwrap terms-of-service that a user accepts by clicking a button, a subscription agreement is a negotiated, countersigned document that creates specific, enforceable obligations on both sides — covering the license grant, billing and auto-renewal terms, acceptable use, intellectual property ownership, data privacy and security, uptime commitments, limitation of liability, and termination rights. It functions as the commercial and legal foundation of every B2B customer relationship built on a recurring revenue model.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Operating a subscription-based service without a signed agreement exposes you on every front that matters commercially and legally. Without defined auto-renewal terms, subscribers dispute renewal charges and payment processors side with them — resulting in chargebacks, lost revenue, and account flags. Without an IP ownership clause, ambiguity over who owns data uploaded to your platform becomes a litigation risk the moment a high-value customer churns. Without a limitation-of-liability cap, a single data-security incident can expose you to damages far exceeding the contract value. And without a post-termination data clause, enterprise and EU-based buyers will stall or kill the deal entirely during procurement review. A properly drafted online subscription agreement closes all of these gaps before the first invoice goes out — protecting your revenue, your platform, and your ability to scale customer relationships without renegotiating terms one deal at a time.\u003C/p>\n",1778696375470]