[{"data":1,"prerenderedAt":529},["ShallowReactive",2],{"document-online-sales-disclaimer-D836":3},{"document":4,"label":23,"preview":11,"thumb":24,"thumb600":25,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":26,"breadcrumb":30,"related":38,"customDescModule":176,"customdescription":6,"mdFm":177,"mdProseHtml":528},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":22},"online contract The following is the terms of the agreement between [name of company] (\"Company\") and the buyer (\"Buyer\") of goods or services through the Company's Website (the \"Site\"). If you do not agree to these terms, you will not be able to purchase anything, so please review these terms carefully: Introduction Buyer agrees to the terms and conditions outlined in this Online Contract (\"Contract\") with respect to the goods, services and information provided by or through the Site. This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract. Setup and Payment Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer's credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer shall be responsible for all charges incurred through use of Buyer's password. Buyer agrees to keep his or her password confidential and to notify Company within 24 hours of any breach of this Contract or unauthorized use of the password. Company does not protect Buyer from unauthorized use of Buyer's password. Copyright The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the Site is prohibited. Editing, Deleting, and Modification Company reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, Company may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date. Right to Refuse Company reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability. Indemnification Buyer agrees to indemnify, defend and hold Company and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this Contract or use of the Site. Non-Transferable Buyer's right to use the Service is not transferable and is subject to any limits established by Company or by Buyer's credit card company. 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Thanks for using our products and services (\"Services\"). The Services are provided by [COMPANY NAME] (\"COMPANY NAME\"), located at [ADRESSE, CITY, STATE, COUNTRY] By using our Services, you are agreeing to these terms. Please read these Terms and Conditions (\"Terms\", \"Terms and Conditions\") carefully before using the http://www.[YOURWEBSITE].com website and the mobile application (the \"Service\") operated by [COMPANY NAME] (\"us\", \"we\", or \"our\"). Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services. Terminology The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: \"Client\", \"You\" and \"Your\" refer to you, the person accessing this website and accepting the Company's terms and conditions. \"The Company\", \"Ourselves\", \"We\" and \"Us\" refer to our Company. \"Party\", \"Parties\" or \"Us\" refers to both the Customer and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Client's needs in terms of providing the Company's declared services / products, in accordance with and subject to applicable US laws. Any use of the above terminology or other words in the singular, plural, capital letters and/or plural, and/or these terms, is considered interchangeable and therefore a reference to them. Using our Services You must follow any policies made available to you within the Services. Don't misuse our Services. For example, don't interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don't remove, obscure, or alter any legal notices displayed in or along with our Services. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws. Privacy Statement We are committed to protecting your privacy. [COMPANY NAME]'s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that [COMPANY NAME] can use such data in accordance with our privacy policies. Only authorized employees within the company who, in the course of their duties, can access and use information collected from individual customers. We are constantly reviewing our systems and data to ensure the best possible service to our customers. Government authorities have created specific offences for unauthorized actions against computer systems and data. We will investigate such actions with a view to bringing legal action and/or civil action for damages against those responsible. Purchases If you wish to purchase any product or service made available through the Service (\"Purchase\"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your [SPECIFY]. Subscriptions Some parts of the Service are billed on a subscription basis (\"Subscription(s)\"). You will be billed in advance on a recurring [SPECIFY]. Software in our Services When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings. [COMPANY NAME] gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by [COMPANY NAME] as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by [COMPANY NAME], in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Disclaimer Exclusions and Limitations The information contained on this website is provided on an \" as is \" basis. To the fullest extent permitted by law, this company: excludes all representations and warranties with respect to this website and its content or that are or may be provided by affiliates or any other third party, including with respect to any inaccuracy or omission in this website and/or the Company's documentation; and excludes any liability for damages arising out of or in connection with your use of this website. [COMPANY NAME], and [COMPANY NAME]'s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, punitive damages or damage caused to your computer, computer software, systems and programs and data relating thereto or any other direct or indirect, consequential or incidental damages. Liability for our Services To the extent permitted by law, the total liability of [COMPANY NAME], and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services. In all cases, [COMPANY NAME], and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable. However, this company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. We recognize that in some countries, you might have legal rights as a consumer. None of your legal rights as a consumer are affected waived by contract. Business uses of our Services If you are using our Services on behalf of a business, that business accepts these terms","Terms And Conditions","6",513,"https://templates.business-in-a-box.com/imgs/1000px/terms-and-conditions-D12667.png","https://templates.business-in-a-box.com/imgs/250px/12667.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12667.xml",{"title":95,"description":6},"terms and conditions",[97,99],{"label":33,"url":98},"business-legal-agreements",{"label":33,"url":98},"terms conditions","/template/terms-and-conditions-D12667",{"description":103,"descriptionCustom":6,"label":104,"pages":105,"size":90,"extension":10,"preview":106,"thumb":107,"svgFrame":108,"seoMetadata":109,"parents":111,"keywords":110,"url":118},"NO REFUND POLICY Welcome to [WEBSITE NAME] (hereinafter referred to as the \"Website,\" \"Site,\" \"We,\" \"Us,\" \"Our\"). Thank you for choosing [COMPANY NAME] for all your [SPECIFY NEED] needs. We value your trust in our [SERVICES or PRODUCTS]. NO REFUND Due to the nature of the [SERVICES or PRODUCTS], all the [SERVICES or PRODUCTS] offered through the website are non-refundable under any circumstances. All sales are final, and no exceptions will be made. OR Due to the nature of the [SERVICES or PRODUCTS], there are few items that are not eligible for a refund: ","No Refund Policy","1","https://templates.business-in-a-box.com/imgs/1000px/no-refund-policy-D13428.png","https://templates.business-in-a-box.com/imgs/250px/13428.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13428.xml",{"title":110,"description":6},"no refund policy",[112,115],{"label":113,"url":114},"Sales & Marketing","sales-marketing",{"label":116,"url":117},"Customer Service","/customer-service","/template/no-refund-policy-D13428",{"description":120,"descriptionCustom":6,"label":121,"pages":8,"size":90,"extension":10,"preview":122,"thumb":123,"svgFrame":124,"seoMetadata":125,"parents":127,"keywords":126,"url":134},"DATA PRIVACY POLICY INTRODUCTION [COMPANY NAME] is committed to protecting the privacy and confidentiality of personal data collected or processed during its business operations. This Data Privacy Policy outlines the principles and practices that govern the collection, use, and disclosure of personal data by the Company. SCOPE This Policy applies to all employees, contractors, vendors, and third parties who collect, use, or process personal data on behalf of the Company. It also applies to all personal data collected from customers, clients, partners, and other individuals. PERSONAL INFORMATION COLLECTION We may collect personal information, such as name, address, email, phone number, and job title, from customers, employees, and stakeholders. We collect personal information through various channels, such as our website, email, phone, and in-person interactions. We may also collect personal information from third-party sources, such as service providers and business partners. USE OF PERSONAL INFORMATION The Company will only use personal data for the purposes for which it was collected or as otherwise permitted by applicable laws and regulations. Personal data may be used for, but not limited to, the following purposes: Providing products or services requested by individuals; Communicating with individuals about products, services, or other business-related matters; Conducting market research, analytics, and improving business operations; Managing and administering employee or contractor relationships; Complying with legal or regulatory requirements; Protecting the rights and interests of the Company or its customers. DISCLOSURE The Company may share personal data with third parties for legitimate business purposes, including but not limited to, service providers, vendors, contractors, and business partners. Personal data may also be disclosed to comply with legal or regulatory requirements, or in response to lawful requests from public authorities. The Company will take appropriate measures to ensure that third parties receiving personal data are bound by confidentiality obligations and provide adequate protection to the personal data. DATA RETENTION","Data Privacy Policy","https://templates.business-in-a-box.com/imgs/1000px/data-privacy-policy-D13465.png","https://templates.business-in-a-box.com/imgs/250px/13465.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13465.xml",{"title":126,"description":6},"data privacy policy",[128,131],{"label":129,"url":130},"Human Resources","human-resources",{"label":132,"url":133},"Company Policies","company-policies","/template/data-privacy-policy-D13465",{"description":136,"descriptionCustom":6,"label":137,"pages":138,"size":90,"extension":10,"preview":139,"thumb":140,"svgFrame":141,"seoMetadata":142,"parents":144,"keywords":143,"url":149},"SOFTWARE LICENSE AGREEMENT This Software License Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [FIRST PARTY NAME] (the \"Licensor\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [LICENSEE NAME] (the \"Licensee\"), an individual with his main address located at ______________ OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS the Licensor owns [SOFTWARE NAME] (the \"Software\") and wishes to grant a license to the Licensee, along with the right to use and operate the Software in [TERRITORY] (the \"Territory\") and the Licensee agrees to take the said license from the Licensor upon the terms and conditions as set forth in this Agreement. NOW THEREFORE, in consideration of the premises and of the mutual agreements contained in this Agreement, the Parties hereto agree as follows: DEFINITIONS AND INTERPRETATION The following definitions apply throughout this Agreement unless otherwise stated: \"Agreement\" means this Software Licensing Agreement and any amendment made thereto from time to time by the Parties hereto. \"Software\" refers to [SOFTWARE NAME]. \"Derivative Works\" mean works developed by the Licensee, its officers, agents, contractors or employees, which are based upon, in whole or in part, the Source Code and/or the Documentation and may also be based upon and/or incorporate one or more other pre-existing works. Derivative Works may be any Improvement, revision, modification, translation (including compilation or recapitulation by computer), abridgment, condensation, expansion, or any other form in which such a pre-existing work may be recast, transformed, or adapted. For purposes hereof, a Derivative Work shall also include any compilation that incorporates such a pre-existing work. \"Documentation\" means written, printed or otherwise recorded or stored (digital or paper) material relating to the Software and Source Code, including technical specifications and instructions for its use, including Source Code annotations and other descriptions of the principles of operation of the Source Code and tools and instructions for its use. \"Source Code\" means the computer programming Source Code form of the Software in the form provided by the Licensor to the Licensee, and includes all non-third-party executables, libraries, components, and Documentation created or used in the creation, development, maintenance, and support of the Software, as well as all updates, Error corrections and revisions thereto provided by the Licensor, all provided by the Licensor for use, in whole or in part, either by itself or in the development of Derivative Works. \"Improvements\" shall mean, with respect to the Source Code, all modifications and changes made, developed, acquired or conceived after the date hereof and during the entire term of this Agreement. TERM This Agreement shall come into effect on [SPECIFY DATE] and shall continue until termination of this Agreement. GRANT OF LICENSE The Licensor hereunder grants to the Licensee an exclusive, non-transferable, irrevocable, royalty-free license to use and operate the Software in the Territory, including but not limited to the right and license to use and incorporate the Source Code and/or the Documentation, in whole or in part, to develop Derivative Works (including the integration of all or part of the Source Code into the Licensee's own software), and to compile, use, copy, and distribute executable versions of such Derivative Works. The Licensor shall hereunder provide the Source Code and all other Software related information to the Licensee and also hereby allows the Licensee to modify the said Software, change its Source Code, and change its name and logo at any time and at its sole discretion without any notification to the Licensor. The Licensee shall also have the right and license to use and copy the Source Code, in whole or in part, in compiled, object-code form for the Licensee's internal testing and development use and also the right and license to make a reasonable number of backup and archival copies of Source Code and Documentation. The Licensee shall not, however, transfer or sublicense the Software to any third party, in whole or in part, in any form, whether modified or unmodified. DELIVERABLES The Licensor shall hand over the Software, including the Source Code, to the Licensee in order to be used and operated by the Licensee in the Territory within a period of [SPECIFY DAYS OR MONTHS] from the date of signing this Agreement. SUPPORT AND WARRANTY PERIOD For a period of [SPECIFY MONTHS OR YEARS] (the \"Warranty period\") from the date of the deliverables, as mentioned in clause 4 of this Agreement, the Licensor, at no additional charge, shall provide to the Licensee: the Source Code for all upgrades, updates, patches, fixes and other modifications to the Software (\"Software Modifications\"); Error correction services, more specifically, to the extent the Source Code (and/or the files resulting from compiling the Source Code), programming services, instructions and/or source code to correct such Errors to bring the Source Code (and/or the files resulting from compiling the Source Code) into compliance with the representations and warranties set forth in this Agreement. The Licensor shall use commercially reasonable measures to provide Error corrections, or a work-around for such Errors, within [NUMBER OF DAYS] days of notification by the Licensee. Where a work-around is initially provided, the Licensor shall continue to use commercially reasonable efforts to develop an Error correction until such Error correction is delivered. To the extent an Error is intermittent in nature and the Licensee is having problems recreating the Error for the purposes of reporting Errors to the Licensor, the Licensor shall provide assistance to the Licensee in recreating the Error; personnel with levels of expertise (both general technical as well as specifically with respect to the Software and the Source Code) to provide technical support, advice and consultation to the Licensee. Such technical support and assistance shall include, without limitation, support and assistance with respect to the Software, Source Code, and the Licensee's development efforts, and shall also include technical support consulting services for modifications to the Source Code made by the Licensee. LICENSE FEE The Licensee shall pay the Licensor for this license at the rate of [AMOUNT] per [month] payable in advance. The first payment shall be made on the date of the beginning of the period specified above. Subsequent payments shall be made in advance promptly on the [day of each month] thereafter during the continuation of this Agreement. All payments hereunder shall be made in [CURRENCY] currency and via [MODE OF PAYMENT] as the mode of payment. REPRESENTATIONS AND WARRANTIES OF LICENSOR The Licensor hereby represents and warrants that the license granted hereunder to the Licensee has been granted on [SPECIFY \"AN EXCLUSIVE\" OR \"A NON-EXCLUSIVE\"] basis. The Licensor represents and warrants that the Software and services shall be provided in a good and professional manner in accordance with industry practices. The Licensor represents and warrants that the Software shall be bug-free, error-free and compatible with third-party software, and, in case of any bugs etc. in the Software, this shall be rectified by the Licensor free of cost during the Warranty period.","Software License Agreement","8","https://templates.business-in-a-box.com/imgs/1000px/software-license-agreement-D12928.png","https://templates.business-in-a-box.com/imgs/250px/12928.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12928.xml",{"title":143,"description":6},"software license agreement",[145,146],{"label":33,"url":98},{"label":147,"url":148},"License Agreements","license-agreement","/template/software-license-agreement-D12928",{"description":151,"descriptionCustom":6,"label":152,"pages":8,"size":90,"extension":10,"preview":153,"thumb":154,"svgFrame":155,"seoMetadata":156,"parents":158,"keywords":157,"url":163},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. 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WHEREAS A. Contractor has experience and expertise in [DESCRIBE EXPERIENCE AND SERVICE]. B. Customer desires to have Contractor provide services for them. C. Contractor desires to provide services to Customer on the terms and conditions set forth herein (the \"Services\"). NOW THEREFORE, in consideration of the above recitals, the representations, warranties, and agreements contained in this Agreement and for other good and valuable consideration, the receipt and adequacy of which are now acknowledged, the Parties agree as follows: SERVICES PROVIDED Beginning on upon agreement to this contract, [CONTRACTOR] will provide to [CUSTOMER] the following service (collectively, the /Services\"): Description of the project: [DESCRIBE THE SERVICE REQUIRED]. SCOPE OF WORK Contractor agrees to provide Services pursuant to the Scope of Work set forth in Exhibit A attached hereto (the \"Scope of Work\"). TERM Unless both parties mutually agree on an extension, this contract will automatically terminate on [SPECIFY]. PERFORMANCE The parties agree to do everything possible to ensure that the terms of this Agreement take effect. PAYMENT FOR SERVICES In exchange for the Services rendered, a payment of [SPECIFY] will be made to the Contractor upon completion of the scheduled Services described in this Contract. If an invoice is not paid on the due date, interest will be added to the current balance. These amounts shall be payable, and the Customer shall pay all overdue amounts at the lesser of [SPECIFY] per cent per annum or the maximum percentage permitted by applicable law. Or Customer will pay Contractor as follows: [SPECIFY]. DELIVERY OF SERVICES The Contractor will exercise due diligence in the provision of services. However, the Customer acknowledges that the indicated delivery times and other payment milestones listed in Scope of Work are estimates and do not constitute final delivery dates. SECURITY The Contractor must make reasonable security arrangement to protect Material from unauthorized access, collection, use, alteration or disposal. OWNERSHIP RIGHT The Customer shall hold the copyright for the agreed version of the Services as delivered, and the Customer's copyright notice may be displayed in the final version. All works, ideas, discoveries, inventions, patents, products or other information that may be protected by copyright (collectively, the \"Work Product\" developed in whole or in part by the Contractor in connection with the Services, shall be the exclusive property of the Customer. Upon request, the Contractor shall execute all documents necessary to confirm or perfect the exclusive ownership of the Customer's \"Work Product\". The Contractor retains exclusive rights to pre-existing materials used in the Customer's projects. The Customer shall not have the right to reuse, resell or otherwise transfer material belonging to the contractor or third parties. The Contractor reserves the right to use the finished public product as an example of a product. RETURN OF PROPERTY Upon the expiry or termination of this Agreement, the Contractor will return to the Customer any property, documentation, records or Confidential Information which is the property of the Customer. COMPENSATION For all services rendered by the Contractor under this Agreement, the Customer shall indemnify the Contractor. In the event that the Customer fails to make any of the payments mentioned, the Contractor shall have the right, but shall not be obliged, to exercise any of the following remedies: ","Service Agreement","https://templates.business-in-a-box.com/imgs/1000px/service-agreement-D12711.png","https://templates.business-in-a-box.com/imgs/250px/12711.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12711.xml",{"title":171,"description":6},"service agreement",[173,174],{"label":33,"url":98},{"label":33,"url":98},"/template/service-agreement-D12711",false,{"seo":178,"reviewer":190,"legal_disclaimer":194,"quick_facts":195,"at_a_glance":197,"personas":201,"variants":226,"glossary":253,"clauses":287,"how_to_fill":338,"common_mistakes":379,"faqs":404,"industries":432,"comparisons":457,"diy_vs_lawyer":471,"jurisdictions":484,"related_template_ids_curated":505,"schema":516,"classification":517},{"meta_title":179,"meta_description":180,"primary_keyword":181,"secondary_keywords":182},"Free Online Sales Disclaimer Template – Word & PDF","Free online sales disclaimer template for e-commerce and digital sellers. Covers liability limits, returns, accuracy of listings, and jurisdiction.","online sales disclaimer template",[183,184,185,186,187,188,189],"e-commerce disclaimer template","online store disclaimer","sales disclaimer template word","product disclaimer template","website sales disclaimer","ecommerce legal disclaimer","online sales disclaimer free download",{"name":191,"credential":192,"reviewed_date":193},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":196,"legal_review_recommended":194,"signature_required":194,"notarization_required":176},"medium",{"what_it_is":198,"when_you_need_it":199,"whats_inside":200},"An Online Sales Disclaimer is a legally binding document that an e-commerce seller posts on their website to limit liability, define the terms under which products or services are sold, and disclose important limitations to buyers before a purchase is completed. This free Word download gives you a structured, attorney-modeled starting point you can edit online and deploy as a standalone page or embed within your checkout flow, then export as PDF.\n","Use it before launching any online store, digital product shop, or service marketplace where customers transact without a signed individual contract. It is especially critical when selling physical goods subject to return disputes, digital products that cannot be refunded, or internationally to buyers in multiple jurisdictions.\n","Product accuracy and description limitations, pricing and availability disclaimers, liability exclusions, return and refund policy references, shipping and delivery terms, intellectual property notices, dispute resolution provisions, and governing law. Together these clauses establish the legal baseline for every transaction completed through your online store.\n",[202,206,210,214,218,222],{"title":203,"use_case":204,"icon_asset_id":205},"E-commerce store owners","Protecting their Shopify, WooCommerce, or custom store from buyer disputes","persona-ecommerce-owner",{"title":207,"use_case":208,"icon_asset_id":209},"Digital product creators","Disclosing no-refund policies on downloadable files, courses, or software","persona-digital-creator",{"title":211,"use_case":212,"icon_asset_id":213},"Dropshippers","Limiting liability for shipping delays and product quality from third-party suppliers","persona-dropshipper",{"title":215,"use_case":216,"icon_asset_id":217},"Small business owners","Adding legally required disclosures before accepting first online orders","persona-small-business-owner",{"title":219,"use_case":220,"icon_asset_id":221},"Marketplace sellers","Supplementing platform terms with their own liability and return disclaimers","persona-marketplace-seller",{"title":223,"use_case":224,"icon_asset_id":225},"SaaS and subscription businesses","Disclaiming warranty on software-as-a-service and auto-renewal billing terms","persona-saas-founder",[227,230,233,237,241,245,249],{"situation":228,"recommended_template":7,"slug":229},"Running a general product e-commerce store","online-sales-disclaimer-D836",{"situation":231,"recommended_template":232,"slug":229},"Selling downloadable or digital-only products","Digital Product Sales Disclaimer",{"situation":234,"recommended_template":235,"slug":236},"Providing comprehensive transactional terms including payment and delivery","Terms and Conditions of Sale","website-terms-and-conditions-D13193",{"situation":238,"recommended_template":239,"slug":240},"Publishing a standalone return and refund policy","Return and Refund Policy","return-refund-policy-D12643",{"situation":242,"recommended_template":243,"slug":244},"Collecting personal data through the store checkout","Privacy Policy","data-privacy-policy-D13465",{"situation":246,"recommended_template":247,"slug":248},"Operating a subscription or recurring billing service","Subscription Agreement","subscription-agreement-D12537",{"situation":250,"recommended_template":251,"slug":252},"Selling internationally with cross-border shipping complexity","International Sales Agreement","sale-agreement-for-international-goods-D12553",[254,257,260,263,266,269,272,275,278,281,284],{"term":255,"definition":256},"Disclaimer","A statement that denies responsibility or limits legal obligation, typically posted by a seller to reduce exposure to claims from buyers.",{"term":258,"definition":259},"Limitation of Liability","A clause capping the maximum amount a seller can be held responsible for in damages, often limited to the purchase price of the product.",{"term":261,"definition":262},"As-Is","A condition of sale meaning the product is sold in its current state without warranty, and the buyer accepts the risk of any defects.",{"term":264,"definition":265},"Implied Warranty","An unwritten guarantee that a product is fit for its ordinary purpose, imposed by law in most jurisdictions unless expressly disclaimed.",{"term":267,"definition":268},"Merchantability","An implied warranty that goods sold by a merchant meet a basic standard of quality and are fit for their ordinary intended use.",{"term":270,"definition":271},"Consequential Damages","Indirect losses suffered by a buyer as a result of a product defect or failed delivery — such as lost profits — which sellers typically disclaim in online sales.",{"term":273,"definition":274},"Governing Law Clause","A contract provision specifying which jurisdiction's laws apply to interpret and enforce the agreement.",{"term":276,"definition":277},"Chargeback","A forced reversal of a credit card transaction initiated by the buyer's bank, often triggered by disputes over product quality, non-delivery, or unauthorized charges.",{"term":279,"definition":280},"Digital Goods","Electronically delivered products — software, e-books, templates, video courses — that cannot be physically returned, warranting a distinct no-refund disclaimer.",{"term":282,"definition":283},"Force Majeure","A clause excusing a party from performance obligations when prevented by events beyond their control, such as natural disasters, pandemics, or carrier strikes.",{"term":285,"definition":286},"Acceptance by Conduct","The legal principle that a buyer who completes a purchase after being presented with a disclaimer has accepted its terms, even without a manual signature.",[288,293,298,303,308,313,318,323,328,333],{"name":289,"plain_english":290,"sample_language":291,"common_mistake":292},"Accuracy of product descriptions","States that while the seller makes reasonable efforts to display accurate product images, descriptions, and specifications, errors may occur and the seller is not liable for inaccuracies.","[COMPANY NAME] makes every reasonable effort to display accurate product descriptions, images, and pricing on [WEBSITE URL]. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. In the event of an error, [COMPANY NAME] reserves the right to correct it and cancel any orders placed based on inaccurate information.","Omitting this clause and relying on implied accuracy — leaving the seller exposed to claims that a product was materially different from its listing, which can trigger chargebacks and consumer protection complaints.",{"name":294,"plain_english":295,"sample_language":296,"common_mistake":297},"Pricing and availability disclaimer","Reserves the seller's right to change prices, discontinue products, or reject orders when a pricing error occurs before the order is fulfilled.","All prices listed on [WEBSITE URL] are subject to change without notice. [COMPANY NAME] reserves the right to refuse or cancel any order where a pricing error has occurred, whether or not the order has been confirmed or payment processed. A full refund will be issued for any cancelled order where payment was collected.","Failing to specify what happens to the customer's payment when an order is cancelled due to a pricing error — leaving the refund process undefined and creating a consumer protection risk.",{"name":299,"plain_english":300,"sample_language":301,"common_mistake":302},"Limitation of liability","Caps the seller's total financial exposure to the amount the buyer actually paid for the product, and excludes liability for indirect, consequential, or incidental damages.","To the maximum extent permitted by applicable law, [COMPANY NAME]'s total liability to you for any claim arising from or related to a purchase shall not exceed the amount paid by you for the product in question. [COMPANY NAME] shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits or data, even if advised of the possibility of such damages.","Using language that attempts to exclude all liability without acknowledging statutory consumer rights. Courts in the UK, EU, and Canadian provinces routinely void blanket liability exclusions — the clause must acknowledge that statutory rights are unaffected.",{"name":304,"plain_english":305,"sample_language":306,"common_mistake":307},"Warranty disclaimer","Disclaims implied warranties of merchantability and fitness for a particular purpose to the extent permitted by law, and limits any express warranty to what is explicitly stated.","Except as expressly stated in a written product warranty, all products sold by [COMPANY NAME] are provided 'as is' and 'as available' without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by applicable law.","Disclaiming all warranties without carving out statutory guarantees. In consumer transactions in the EU, UK, and Canada, minimum statutory warranties cannot be waived — failing to acknowledge them can make the entire warranty section unenforceable.",{"name":309,"plain_english":310,"sample_language":311,"common_mistake":312},"Returns, refunds, and exchanges","References the seller's return and refund policy, states the conditions under which returns are accepted, and disclaims refund eligibility for digital goods and opened perishables.","Returns are accepted within [X] days of delivery for unused, unopened physical products in original condition, subject to [COMPANY NAME]'s Return Policy available at [URL]. Digital products, downloadable files, and personalized items are non-returnable and non-refundable once access has been granted or the item has been opened.","Not linking to the full return policy from the disclaimer. Keeping return terms in one place and citing them from the disclaimer protects the seller if the policy is updated — and courts expect consistency between the two documents.",{"name":314,"plain_english":315,"sample_language":316,"common_mistake":317},"Shipping, delivery, and risk of loss","States when ownership and risk of loss transfer to the buyer (typically upon handover to the carrier), and limits seller liability for carrier-caused delays or damage.","Risk of loss and title to products purchased from [COMPANY NAME] pass to you upon delivery to the carrier. [COMPANY NAME] is not responsible for delays, damage, or loss caused by the carrier after handover. Estimated delivery dates are provided for guidance only and are not guaranteed.","Promising specific delivery dates in product listings without this disclaimer — creating a contractual obligation to deliver by that date and exposing the seller to claims for any carrier delay.",{"name":319,"plain_english":320,"sample_language":321,"common_mistake":322},"Intellectual property notice","Asserts the seller's ownership of all content, images, trademarks, and product designs on the site, and prohibits reproduction without written consent.","All content on [WEBSITE URL], including product images, descriptions, logos, and graphics, is the property of [COMPANY NAME] or its licensors and is protected by applicable copyright and trademark law. Reproduction, redistribution, or commercial use of any content without prior written consent of [COMPANY NAME] is strictly prohibited.","Omitting an IP notice for digital product stores — buyers of templates, photos, or software sometimes resell or redistribute them, and without this clause the seller has weaker grounds to pursue infringement.",{"name":324,"plain_english":325,"sample_language":326,"common_mistake":327},"Force majeure","Excuses the seller from fulfillment obligations caused by events outside their reasonable control — natural disasters, supply chain disruptions, government actions, or carrier failures.","[COMPANY NAME] shall not be liable for any delay or failure to fulfill an order resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, labor disputes, supply shortages, carrier failures, or government-imposed restrictions. Affected orders will be fulfilled as soon as reasonably practicable or cancelled with a full refund.","Drafting the force majeure clause so broadly that routine supplier delays qualify — courts have held that foreseeable commercial risks (e.g., common shipping delays) do not trigger force majeure and overly broad language can undermine the whole clause.",{"name":329,"plain_english":330,"sample_language":331,"common_mistake":332},"Governing law and dispute resolution","Specifies which jurisdiction's law governs the disclaimer and how disputes are resolved — through arbitration, small claims court, or the courts of a named jurisdiction.","This Disclaimer and any dispute arising from a purchase made through [WEBSITE URL] shall be governed by the laws of [STATE/PROVINCE/COUNTRY], without regard to its conflict-of-law provisions. Any dispute not resolved informally within [30] days shall be submitted to binding arbitration in [CITY], administered by [ARBITRATION BODY], except where prohibited by applicable consumer protection law.","Selecting a governing law that has no connection to where the business operates or the customer is located. Consumer protection laws in the UK, EU, and several US states apply regardless of a contrary choice-of-law clause, making the provision misleading and unenforceable in those jurisdictions.",{"name":334,"plain_english":335,"sample_language":336,"common_mistake":337},"Acceptance and entire agreement","States that completing a purchase constitutes acceptance of the disclaimer's terms and that the disclaimer, together with referenced policies, forms the entire agreement for the transaction.","By completing a purchase on [WEBSITE URL], you acknowledge that you have read, understood, and agreed to this Online Sales Disclaimer and all policies incorporated by reference, including the Return Policy and Privacy Policy. This Disclaimer, together with those policies, constitutes the entire agreement between you and [COMPANY NAME] with respect to your purchase.","Not presenting the disclaimer at the point of purchase — having it buried in a footer link without a checkbox or click-to-accept mechanism means the seller cannot prove the buyer accepted the terms, weakening enforceability significantly.",[339,344,349,354,359,364,369,374],{"step":340,"title":341,"description":342,"tip":343},1,"Enter your company name and website URL","Replace every instance of [COMPANY NAME] with your registered legal entity name and [WEBSITE URL] with your store's full domain. Using the legal entity name — not a brand name — is important if you ever need to enforce the disclaimer in court.","Cross-check the entity name against your business registration to ensure an exact match with the name on your payment processor account.",{"step":345,"title":346,"description":347,"tip":348},2,"Set your return window and conditions","Fill in the number of days buyers have to initiate a return and the conditions — unused, original packaging, with receipt. If you sell digital products, confirm whether they are explicitly listed as non-refundable.","Link to your full Return Policy by URL rather than duplicating the terms here — if the policy changes, the disclaimer automatically points to the current version.",{"step":350,"title":351,"description":352,"tip":353},3,"Define the scope of your warranty disclaimer","Choose whether you are disclaiming implied warranties only, all warranties, or providing a limited written warranty on specific products. Note any product categories (e.g., food, software) that require different treatment.","If you sell in the EU, UK, or Canada, retain the language acknowledging that statutory consumer rights are unaffected — removing it can void the entire warranty section.",{"step":355,"title":356,"description":357,"tip":358},4,"Set the liability cap","Confirm that your limitation of liability clause caps exposure at the purchase price paid for the specific product. If you sell high-ticket items, consider whether a higher cap or insurance coverage is warranted.","Your payment processor's chargeback policy typically caps your exposure at the transaction amount anyway — align your contract language with that reality.",{"step":360,"title":361,"description":362,"tip":363},5,"Complete the governing law and dispute resolution fields","Enter the state, province, or country whose laws govern the disclaimer, the city where arbitration will take place, and the arbitration body (e.g., AAA, JAMS, or a local equivalent).","Choose the jurisdiction where your business is incorporated or primarily operates — avoid picking a jurisdiction solely for convenience if you have no physical or operational presence there.",{"step":365,"title":366,"description":367,"tip":368},6,"Add the force majeure trigger list","Review the list of qualifying force majeure events and add or remove items relevant to your supply chain. Drop events that are foreseeable risks in your industry — courts treat those as ordinary commercial risk, not force majeure.","If you rely on a single international supplier, name supply-chain disruption explicitly but pair it with a commitment to notify customers within a defined number of days.",{"step":370,"title":371,"description":372,"tip":373},7,"Embed the disclaimer at checkout and in your footer","Place the disclaimer — or a checkbox linking to it — on the checkout page so customers encounter it before completing a purchase. Also link to the full disclaimer from your website footer and order confirmation emails.","A checkbox with the text 'I have read and agree to the Online Sales Disclaimer' creates a timestamped acceptance record that is far stronger evidence than a passive footer link.",{"step":375,"title":376,"description":377,"tip":378},8,"Have the disclaimer reviewed before going live","Have a lawyer familiar with consumer protection law in your primary selling jurisdiction review the disclaimer before publishing, particularly the liability limitation and warranty disclaimer sections.","A single-hour review by a commercial lawyer ($150–$400) is typically sufficient for a standard e-commerce disclaimer and can prevent chargebacks, regulator complaints, and costly disputes.",[380,384,388,392,396,400],{"mistake":381,"why_it_matters":382,"fix":383},"Burying the disclaimer in a footer without a click-to-accept mechanism","A disclaimer the buyer never actively acknowledged is difficult to enforce. Courts in most jurisdictions require evidence that the buyer had notice of the terms before transacting.","Add a checkbox at checkout — 'I agree to the Online Sales Disclaimer' — linked to the full document. Your e-commerce platform (Shopify, WooCommerce) supports this natively.",{"mistake":385,"why_it_matters":386,"fix":387},"Attempting to waive all statutory consumer rights","In the EU, UK, Canada, and several US states, consumers have minimum statutory rights that cannot be contractually waived. A blanket waiver clause signals legal inexperience and may void the entire disclaimer.","Include the standard carve-out language: 'Nothing in this Disclaimer excludes or limits any rights you have under applicable consumer protection law that cannot be lawfully excluded or limited.'",{"mistake":389,"why_it_matters":390,"fix":391},"Promising specific delivery dates without a shipping disclaimer","A product listing that states 'Arrives in 3–5 business days' without a disclaimer creates a contractual obligation. Carrier delays become the seller's legal problem.","Pair all delivery estimates with the disclaimer language stating they are estimates only, and that risk of loss passes to the buyer upon carrier handover.",{"mistake":393,"why_it_matters":394,"fix":395},"Using a disclaimer copied from a competitor's site without customization","A competitor's disclaimer may reference their specific policies, jurisdiction, arbitration body, or product categories — none of which apply to your business, creating internal contradictions and legal gaps.","Use this template as a customizable baseline and complete every bracketed placeholder. Delete any clause that does not apply to your product type or jurisdiction.",{"mistake":397,"why_it_matters":398,"fix":399},"Not updating the disclaimer when adding new product categories","A disclaimer written for physical goods does not automatically cover digital downloads, subscriptions, or perishables added to the store later — creating unintended warranty exposure for new categories.","Review the disclaimer every time you add a materially different product type or enter a new market, and update the return, warranty, and shipping clauses accordingly.",{"mistake":401,"why_it_matters":402,"fix":403},"Omitting intellectual property notices for stores selling creative or digital products","Without an explicit IP ownership statement, buyers of templates, photos, or branded merchandise may claim the right to redistribute or resell, and enforcement becomes substantially harder.","Include a specific IP notice clause and, for digital products, add a separate end-user license agreement (EULA) that defines permitted and prohibited uses.",[405,408,411,414,417,420,423,426,429],{"question":406,"answer":407},"What is an online sales disclaimer?","An online sales disclaimer is a legal document posted by an e-commerce seller that limits the seller's liability, defines the terms under which products are sold, and discloses important limitations to buyers before they complete a purchase. It typically covers product description accuracy, pricing errors, warranty exclusions, return conditions, shipping risk, and governing law. When presented at checkout and accepted by the buyer, it generally forms part of the binding sale agreement.\n",{"question":409,"answer":410},"Is an online sales disclaimer legally required?","No single law universally mandates a standalone online sales disclaimer, but e-commerce sellers are subject to consumer protection, warranty, and distance-selling regulations in every jurisdiction where they sell. In the EU, the Consumer Rights Directive requires specific pre-purchase disclosures. In the UK, the Consumer Rights Act 2015 imposes mandatory implied terms. In the US, the FTC's Mail Order Rule and state consumer protection statutes create disclosure obligations. A well-drafted disclaimer is the practical mechanism for meeting all of these requirements simultaneously.\n",{"question":412,"answer":413},"What is the difference between an online sales disclaimer and terms and conditions?","An online sales disclaimer focuses specifically on limiting the seller's liability for product descriptions, pricing errors, warranties, and delivery outcomes. Terms and conditions of sale are broader — they cover payment methods, account creation, intellectual property, dispute resolution, and the full contractual framework for all transactions on the site. Many e-commerce businesses use both: the disclaimer handles the liability-limiting disclosures, while the terms and conditions govern the overall relationship.\n",{"question":415,"answer":416},"Can I disclaim all warranties on products I sell online?","In most jurisdictions, you can disclaim implied warranties to the extent permitted by law, but you cannot disclaim statutory consumer rights. In the EU, consumers are entitled by law to a two-year minimum guarantee on physical goods — this cannot be waived by contract. In the UK, the Consumer Rights Act 2015 implies terms of satisfactory quality and fitness for purpose that cannot be excluded in consumer contracts. In Canada, provincial sale of goods legislation imposes similar protections. Always include a carve-out acknowledging that statutory rights are unaffected.\n",{"question":418,"answer":419},"Do I need a separate disclaimer for digital products?","Not necessarily a separate document, but your online sales disclaimer must explicitly address digital goods. Key distinctions include: digital products are typically non-refundable once access is granted, no shipping risk of loss clause applies, and an end-user license agreement (EULA) should govern what the buyer may do with the file. If digital products represent a significant part of your catalog, a dedicated digital product disclaimer or EULA is worth adding alongside the general disclaimer.\n",{"question":421,"answer":422},"How do I make my online sales disclaimer enforceable?","Enforceability rests on two requirements: notice and acceptance. The buyer must have a genuine opportunity to read the disclaimer before completing the purchase, and must take some affirmative action to accept it — typically checking a box at checkout. Passive acceptance through a footer link alone is often insufficient. Courts in the US, UK, and EU have declined to enforce disclaimer terms that buyers had no real opportunity to review and accept before transacting.\n",{"question":424,"answer":425},"Does an online sales disclaimer protect me from chargebacks?","A disclaimer helps but does not guarantee chargeback protection. Payment networks like Visa and Mastercard have their own dispute rules that operate independently of your legal disclaimers. A clear, accepted disclaimer supports your chargeback representment by demonstrating the buyer agreed to your return and refund terms. For digital products, proof of delivery and an accepted no-refund disclaimer are the two strongest defenses in a chargeback dispute.\n",{"question":427,"answer":428},"Can I copy an online sales disclaimer from another website?","Copying a competitor's disclaimer is inadvisable for three reasons: their disclaimer may be poorly drafted and legally ineffective; it references their specific jurisdiction, policies, and product categories rather than yours; and reproducing their content without permission may itself infringe their copyright. Use a professional template as a customizable baseline — this ensures the structure is legally sound and every clause applies to your specific business.\n",{"question":430,"answer":431},"How often should I update my online sales disclaimer?","Review and update the disclaimer whenever you add a materially new product category, enter a new selling jurisdiction, change your return or shipping policies, or when consumer protection law changes in a market where you sell. At a minimum, an annual review is good practice. Date the disclaimer clearly so buyers and regulators can confirm they are reading the current version.\n",[433,437,441,445,449,453],{"industry":434,"icon_asset_id":435,"specifics":436},"Retail and e-commerce","industry-ecommerce","High volume of consumer transactions requires a disclaimer that explicitly addresses return windows, condition requirements, and carrier risk of loss to reduce chargeback rates.",{"industry":438,"icon_asset_id":439,"specifics":440},"Digital products and creative content","industry-digital-media","No-refund provisions for downloadable files and IP ownership clauses protecting templates, photos, and courses are the critical additions for this sector.",{"industry":442,"icon_asset_id":443,"specifics":444},"Food and beverage","industry-food-beverage","Allergen disclaimers, perishability notices, and temperature-controlled shipping caveats must be layered on top of the standard sales disclaimer to meet food safety and labeling obligations.",{"industry":446,"icon_asset_id":447,"specifics":448},"Consumer electronics and technology","industry-technology","Compatibility disclaimers ('not warranted for use with [THIRD-PARTY PLATFORM]'), firmware update exclusions, and manufacturer warranty pass-through notices are sector-specific additions.",{"industry":450,"icon_asset_id":451,"specifics":452},"Health and wellness","industry-health-wellness","Supplements, medical devices, and wellness products require FDA or equivalent regulatory disclaimers alongside the sales disclaimer — 'not intended to diagnose, treat, cure, or prevent any disease.'",{"industry":454,"icon_asset_id":455,"specifics":456},"SaaS and software","industry-saas","Subscription auto-renewal disclosures, uptime and availability disclaimers, and explicit exclusions for consequential damages from software failures are essential additions for software sellers.",[458,461,464,467],{"vs":235,"vs_template_id":459,"summary":460},"terms-and-conditions-D12713","Terms and conditions of sale cover the full contractual framework for all transactions on a site — payment methods, account rules, dispute resolution, and the entire buyer-seller relationship. An online sales disclaimer is narrower, focused specifically on limiting liability for product accuracy, warranties, shipping, and returns. Most e-commerce businesses benefit from having both, with the disclaimer embedded at checkout and the terms and conditions governing the overall site relationship.",{"vs":239,"vs_template_id":462,"summary":463},"refund-policy-D13640","A return and refund policy is a detailed operational document that tells customers exactly how to initiate a return, what conditions qualify, and when they will receive a refund. An online sales disclaimer references and incorporates those terms but focuses on disclaiming liability rather than explaining process. The disclaimer should always link to the full return policy rather than duplicate it.",{"vs":243,"vs_template_id":465,"summary":466},"privacy-policy-D13271","A privacy policy governs how the seller collects, uses, and protects personal data — it is legally required in virtually every jurisdiction where consumer data is processed. An online sales disclaimer addresses transactional liability, not data practices. Both documents are required for a legally compliant e-commerce site, and the disclaimer should reference the privacy policy where data collection at checkout is relevant.",{"vs":468,"vs_template_id":469,"summary":470},"End-User License Agreement (EULA)","software-license-agreement-D12715","A EULA governs what a buyer is permitted to do with a digital product after purchase — copy, modify, redistribute, or sublicense. An online sales disclaimer covers the sale transaction itself: price accuracy, refund eligibility, and delivery risk. Sellers of digital products typically need both: the disclaimer to govern the sale, and the EULA to govern the use of the product after delivery.",{"use_template":472,"template_plus_review":476,"custom_drafted":480},{"best_for":473,"cost":474,"time":475},"Small e-commerce stores selling physical goods domestically to consumers in a single jurisdiction","Free","30–45 minutes",{"best_for":477,"cost":478,"time":479},"Stores selling internationally, digital products, subscriptions, or health and food products in regulated categories","$150–$400 for a one-hour commercial lawyer review","1–3 days",{"best_for":481,"cost":482,"time":483},"High-volume retailers, marketplace operators, or sellers in heavily regulated categories (medical devices, financial products, supplements) with significant liability exposure","$800–$3,000+","1–2 weeks",[485,490,495,500],{"code":486,"name":487,"flag_asset_id":488,"note":489},"us","United States","flag-us","The FTC's Mail Order Rule requires sellers to ship within the stated time or notify buyers of delays and offer cancellations. The Uniform Commercial Code (UCC) Article 2 governs sales of goods in all states; warranty disclaimers must be conspicuous (typically in bold or caps) to be enforceable. California's consumer protection laws are among the strictest — CLRA and UCL claims can arise from misleading product descriptions even when a disclaimer exists. Check state-specific auto-renewal laws if you offer subscriptions.",{"code":491,"name":492,"flag_asset_id":493,"note":494},"ca","Canada","flag-ca","Each province has its own Sale of Goods Act and Consumer Protection Act imposing implied warranties of merchantability and fitness for purpose that cannot be disclaimed in consumer contracts. Ontario's Consumer Protection Act 2002 requires specific distance-selling disclosures before purchase and a 7-day cancellation right for internet agreements. Quebec's Consumer Protection Act is particularly strict and requires French-language contracts for consumers in Quebec. Always retain the statutory rights carve-out language.",{"code":496,"name":497,"flag_asset_id":498,"note":499},"uk","United Kingdom","flag-uk","The Consumer Rights Act 2015 implies terms of satisfactory quality, fitness for purpose, and description accuracy into all consumer contracts — these cannot be excluded. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require specific pre-contract disclosures and a 14-day cancellation right for distance sales. Liability exclusion clauses are subject to a reasonableness test under the Unfair Contract Terms Act 1977. Post-Brexit, UK and EU rules diverge — separate treatment is advisable for cross-border UK and EU sales.",{"code":501,"name":502,"flag_asset_id":503,"note":504},"eu","European Union","flag-eu","The EU Consumer Rights Directive requires pre-contract disclosure of total price, delivery costs, seller identity, and a 14-day right of withdrawal for distance sales — digital goods delivered by immediate download require explicit buyer consent to waive withdrawal. The Sale of Goods Directive (2019/771) mandates a minimum two-year legal guarantee on physical goods, which cannot be waived. GDPR requires a clear link to your privacy policy at checkout. The Digital Services Act imposes additional transparency obligations on larger online marketplaces from 2024.",[506,507,244,508,509,510,511,512,513,514,515,236],"terms-and-conditions-D12667","no-refund-policy-D13428","software-license-agreement-D12928","non-disclosure-agreement-nda-D12692","service-agreement-D12711","purchase-order-D1411","sales-invoice-D383","credit-note-D13639","independent-contractor-agreement-D160","website-service-agreement-terms-of-use-D840",{"emit_how_to":194,"emit_defined_term":194},{"primary_folder":98,"secondary_folder":518,"document_type":519,"industry":520,"business_stage":521,"tags":522,"confidence":527},"terms-and-warranties","notice","e-commerce","all-stages",[523,524,525,520,526],"liability","legal","disclaimer","terms-and-conditions",0.92,"\u003Ch2>What is an Online Sales Disclaimer?\u003C/h2>\n\u003Cp>An \u003Cstrong>Online Sales Disclaimer\u003C/strong> is a legally binding document that an e-commerce seller presents to buyers — typically at checkout and in the website footer — to limit the seller's liability, disclose material limitations on product descriptions and warranties, and define the terms under which goods or digital products are sold. Unlike a full terms and conditions document, which governs the entire buyer-seller relationship, an online sales disclaimer is focused specifically on transactional risk: what the seller does and does not guarantee about product accuracy, availability, delivery, and quality. When properly presented and accepted by the buyer before purchase, it generally forms an enforceable part of the sale agreement in most jurisdictions.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Without an online sales disclaimer, every product listing you publish is a potential implied warranty, every estimated delivery date is a contractual commitment, and every pricing error is your legal problem to absorb. A buyer who receives a product that differs slightly from its listing can dispute the charge, initiate a chargeback, or file a consumer protection complaint — and without documented disclaimer language, the seller has little to stand on. For digital product sellers, the absence of an explicit no-refund notice makes it nearly impossible to defend against refund demands or payment processor disputes. This template gives you a professionally structured, jurisdiction-aware disclaimer that closes the four most common liability gaps — product accuracy, warranty exposure, delivery risk, and returns — in a single document you can deploy in under an hour.\u003C/p>\n",1780924355640]