[{"data":1,"prerenderedAt":478},["ShallowReactive",2],{"document-notice-of-rejection-of-goods-D1065":3},{"document":4,"label":24,"preview":11,"thumb":25,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":26,"breadcrumb":30,"related":38,"customDescModule":179,"customdescription":6,"mdFm":180,"mdProseHtml":477},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":16,"keywords":23},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] SUBJECT: NOTICE OF REJECTION OF GOODS Dear [Contact name], We received goods from you pursuant to our order or contract dated [Date]. We hereby reject said goods for the reason(s) checked below: __ Goods were not delivered within required time. __ Goods were defective as described on reverse side. __ Goods were non-conforming to sample or specifications as stated on reverse side",null,"Notice of Rejection of Goods","1",513,"doc","https://templates.business-in-a-box.com/imgs/1000px/notice-of-rejection-of-goods-D1065.png","https://templates.business-in-a-box.com/imgs/250px/1065.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#1065.xml",{"title":15,"description":6},"notice of rejection of goods",[17,20],{"label":18,"url":19},"Production & Operations","/templates/production-operations/",{"label":21,"url":22},"Receiving","/templates/receiving/","notice rejection goods","Notice of Rejection of Goods Template","https://templates.business-in-a-box.com/imgs/400px/1065.png",[27,17,20],{"label":28,"url":29},"Templates","/templates/",[31,32,35],{"label":28,"url":29},{"label":33,"url":34},"Legal Agreements","/templates/business-legal-agreements/",{"label":36,"url":37},"Sales & Purchase","/templates/sales-and-purchase/",[39,43,47,51,55,59,63,67,71,75,79,83,87,104,118,135,148,164],{"label":40,"url":41,"thumb":42,"extension":10},"Refusal of Rejection of Goods","/template/refusal-of-rejection-of-goods-D1118","https://templates.business-in-a-box.com/imgs/250px/1118.png",{"label":44,"url":45,"thumb":46,"extension":10},"Demand for Particulars of Rejection of Goods","/template/demand-for-particulars-of-rejection-of-goods-D1097","https://templates.business-in-a-box.com/imgs/250px/1097.png",{"label":48,"url":49,"thumb":50,"extension":10},"Rejection of Non-Conforming Goods","/template/rejection-of-non-conforming-goods-D1074","https://templates.business-in-a-box.com/imgs/250px/1074.png",{"label":52,"url":53,"thumb":54,"extension":10},"Delivery Rejection Notice","/template/delivery-rejection-notice-D1055","https://templates.business-in-a-box.com/imgs/250px/1055.png",{"label":56,"url":57,"thumb":58,"extension":10},"Partial Rejection of Non-Conforming Goods","/template/partial-rejection-of-non-conforming-goods-D1070","https://templates.business-in-a-box.com/imgs/250px/1070.png",{"label":60,"url":61,"thumb":62,"extension":10},"Notice for Return of Goods","/template/notice-for-return-of-goods-D1058","https://templates.business-in-a-box.com/imgs/250px/1058.png",{"label":64,"url":65,"thumb":66,"extension":10},"Notice of Defective Goods","/template/notice-of-defective-goods-D1061","https://templates.business-in-a-box.com/imgs/250px/1061.png",{"label":68,"url":69,"thumb":70,"extension":10},"Notice of Claim of Defective Goods","/template/notice-of-claim-of-defective-goods-D1060","https://templates.business-in-a-box.com/imgs/250px/1060.png",{"label":72,"url":73,"thumb":74,"extension":10},"Notice to Stop Goods in Transit","/template/notice-to-stop-goods-in-transit-D1112","https://templates.business-in-a-box.com/imgs/250px/1112.png",{"label":76,"url":77,"thumb":78,"extension":10},"Notice of Buyer's Disposition of Rightfully Rejected Goods","/template/notice-of-buyer-s-disposition-of-rightfully-rejected-goods-D1059","https://templates.business-in-a-box.com/imgs/250px/1059.png",{"label":80,"url":81,"thumb":82,"extension":10},"Notice of Intention to Sell Goods After Breach","/template/notice-of-intention-to-sell-goods-after-breach-D222","https://templates.business-in-a-box.com/imgs/250px/222.png",{"label":84,"url":85,"thumb":86,"extension":10},"Notice to Cancel Shipment of Back-ordered Goods","/template/notice-to-cancel-shipment-of-back-ordered-goods-D1068","https://templates.business-in-a-box.com/imgs/250px/1068.png",{"description":88,"descriptionCustom":6,"label":89,"pages":8,"size":90,"extension":10,"preview":91,"thumb":92,"svgFrame":93,"seoMetadata":94,"parents":95,"keywords":102,"url":103},"COMPANY NAME:_______________________ Address: _______________________________________ City: ______________________________ State/Province: ___________ Zip/postal code__________ Country: ________________ Phone: _________________ Fax: __________________ Email: _________________________________________ Purchase Order The following number must appear on all related correspondence, shipping papers, and invoices: P.O. NUMBER: Contact: Address: _______________________________________ City: ______________________________ State/Province: ___________ Zip/postal code___________ Country: ________________ Phone: _________________ Fax: __________________ Email: _________________________________________ Ship To:","Purchase Order",49,"https://templates.business-in-a-box.com/imgs/1000px/purchase-order-D1411.png","https://templates.business-in-a-box.com/imgs/250px/1411.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#1411.xml",{"title":6,"description":6},[96,99],{"label":97,"url":98},"Sales & Marketing","sales-marketing",{"label":100,"url":101},"Bids & Quotes","bids-quotes","purchase order","/template/purchase-order-D1411",{"description":105,"descriptionCustom":6,"label":106,"pages":8,"size":9,"extension":10,"preview":107,"thumb":108,"svgFrame":109,"seoMetadata":110,"parents":112,"keywords":111,"url":117},"CREDIT NOTE CREDIT NOTE NUMBER: [Unique Credit Note Number] INVOICE NUMBER: [Related Invoice Number] DATE OF INVOICE: [Date of Related Invoice] [YOUR COMPANY NAME] [YOUR COMPANY ADDRESS] [CITY, STATE, ZIP CODE] [DATE] [CUSTOMER NAME] [CUSTOMER ADDRESS] [CITY, STATE, ZIP CODE] ","Credit Note","https://templates.business-in-a-box.com/imgs/1000px/credit-note-D13639.png","https://templates.business-in-a-box.com/imgs/250px/13639.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13639.xml",{"title":111,"description":6},"credit note",[113,116],{"label":114,"url":115},"Credit & Collection","credit-collection",{"label":114,"url":115},"/template/credit-note-D13639",{"description":119,"descriptionCustom":6,"label":120,"pages":8,"size":121,"extension":10,"preview":122,"thumb":123,"svgFrame":124,"seoMetadata":125,"parents":126,"keywords":133,"url":134},"Invoice Company: Complete Address: ______________________________________________________ Phone:_________________ Fax: ________________ Email: _____________________ INVOICE #: _____________ DATE: ________________ Bill to: Address: _______________________________________ City: __________________________________________ State/Province: ___________ Zip/postal code__________ Country: ________________ Phone: _________________ Fax: __________________ Email: _________________________________________ Ship To:","Commercial Sales Invoice",42,"https://templates.business-in-a-box.com/imgs/1000px/sales-invoice-D383.png","https://templates.business-in-a-box.com/imgs/250px/383.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#383.xml",{"title":6,"description":6},[127,130],{"label":128,"url":129},"Finance & Accounting","finance-accounting",{"label":131,"url":132},"Invoices & Receipts","invoice-receipt","sales invoice","/template/sales-invoice-D383",{"description":136,"descriptionCustom":6,"label":137,"pages":8,"size":9,"extension":10,"preview":138,"thumb":139,"svgFrame":140,"seoMetadata":141,"parents":143,"keywords":146,"url":147},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] SUBJECT: NOTICE OF Overdue Payment Dear [Contact name], Our records indicate that payment on your account is overdue in the amount of [Amount]. If the amount has already been paid, please disregard this notice","Notice of Overdue Payment","https://templates.business-in-a-box.com/imgs/1000px/notice-of-overdue-payment-D223.png","https://templates.business-in-a-box.com/imgs/250px/223.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#223.xml",{"title":142,"description":6},"notice of overdue payment",[144,145],{"label":114,"url":115},{"label":114,"url":115},"notice overdue payment","/template/notice-of-overdue-payment-D223",{"description":149,"descriptionCustom":6,"label":150,"pages":8,"size":9,"extension":10,"preview":151,"thumb":152,"svgFrame":153,"seoMetadata":154,"parents":156,"keywords":162,"url":163},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] NOTICE TO CEASE AND DESIST Dear [Contact name], This letter is served upon you due to ______________________________________________ (\"the Activity\"). These claims are further explained in detail and supported by the attached exhibits and affidavits. If you do not cease the aforementioned Activity, a lawsuit will be launched against you. ","Cease and Desist Letter","https://templates.business-in-a-box.com/imgs/1000px/cease-and-desist-letter-D12916.png","https://templates.business-in-a-box.com/imgs/250px/12916.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12916.xml",{"title":155,"description":6},"cease and desist letter",[157,159],{"label":33,"url":158},"business-legal-agreements",{"label":160,"url":161},"Litigation & Settlement","litigation-settlement","cease desist letter","/template/cease-and-desist-letter-D12916",{"description":165,"descriptionCustom":6,"label":166,"pages":167,"size":9,"extension":10,"preview":168,"thumb":169,"svgFrame":170,"seoMetadata":171,"parents":173,"keywords":172,"url":178},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":172,"description":6},"non disclosure agreement nda",[174,175],{"label":33,"url":158},{"label":176,"url":177},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",false,{"seo":181,"reviewer":194,"quick_facts":198,"at_a_glance":200,"personas":204,"variants":229,"glossary":256,"clauses":287,"how_to_fill":333,"common_mistakes":369,"faqs":386,"industries":411,"comparisons":428,"diy_vs_pro":441,"related_template_ids_curated":454,"schema":464,"classification":466},{"meta_title":182,"meta_description":183,"primary_keyword":184,"secondary_keywords":185},"Notice of Rejection of Goods Template | BIB","Free notice of rejection of goods template for buyers rejecting non-conforming, defective, or late-delivered goods.","notice of rejection of goods template",[186,187,188,189,190,191,192,193],"rejection of goods letter template","notice of rejection of goods word","goods rejection letter","non-conforming goods rejection notice","ucc rejection of goods letter","defective goods rejection letter","buyer rejection notice template","rejection of delivery letter",{"name":195,"credential":196,"reviewed_date":197},"Bruno Goulet","CEO, Business in a Box","2026-05-02",{"difficulty":199,"legal_review_recommended":179,"signature_required":179},"easy",{"what_it_is":201,"when_you_need_it":202,"whats_inside":203},"A Notice of Rejection of Goods is a formal written letter a buyer sends to a seller to reject a delivery of goods that are defective, non-conforming to the purchase order or contract, or delivered outside the agreed timeframe. This free Word download gives you a structured, legally grounded template you can complete in minutes and send by email or certified mail to preserve your rights.\n","Use it as soon as your inspection reveals a problem with a delivery — defects, wrong quantities, incorrect specifications, damaged packaging, or missed delivery deadlines. Acting within the inspection period defined by your contract or applicable law (typically the UCC or Sale of Goods Act) is critical to keeping your remedies intact.\n","Buyer and seller identification, reference to the original purchase order and delivery, a specific description of the grounds for rejection, a statement preserving the buyer's legal remedies, instructions for goods return or collection, and a demand for replacement, cure, or refund.\n",[205,209,213,217,221,225],{"title":206,"use_case":207,"icon_asset_id":208},"Procurement managers","Formally rejecting a supplier shipment that fails quality inspection","persona-procurement-manager",{"title":210,"use_case":211,"icon_asset_id":212},"Small business owners","Returning defective inventory to a vendor and demanding a replacement","persona-small-business-owner",{"title":214,"use_case":215,"icon_asset_id":216},"Operations directors","Documenting a rejection to protect the company's contractual remedies","persona-operations-director",{"title":218,"use_case":219,"icon_asset_id":220},"Retailers and distributors","Rejecting a wholesale delivery with wrong SKUs, quantities, or conditions","persona-retailer",{"title":222,"use_case":223,"icon_asset_id":224},"Construction and trades contractors","Sending back materials that do not meet specification or arrive late","persona-contractor",{"title":226,"use_case":227,"icon_asset_id":228},"Startup founders","Protecting payment rights when a first supplier fails to deliver as agreed","persona-startup-founder",[230,233,236,240,244,248,252],{"situation":231,"recommended_template":7,"slug":232},"Goods arrive visibly damaged or defective on inspection","notice-of-rejection-of-goods-D1065",{"situation":234,"recommended_template":235,"slug":232},"Goods delivered do not match purchase order specifications","Notice of Rejection of Goods (Non-Conformance)",{"situation":237,"recommended_template":238,"slug":239},"Delivery arrived outside the agreed delivery window","Notice of Rejection of Goods (Late Delivery)","delivery-rejection-notice-D1055",{"situation":241,"recommended_template":242,"slug":243},"Goods partially conform but a portion of the shipment must be returned","Notice of Partial Rejection of Goods","partial-rejection-of-non-conforming-goods-D1070",{"situation":245,"recommended_template":246,"slug":247},"Buyer has accepted goods but discovered a hidden defect after acceptance","Notice of Revocation of Acceptance","notice-of-revocation-of-authority-D516",{"situation":249,"recommended_template":250,"slug":251},"Buyer wants to formally claim compensation for losses caused by defective goods","Breach of Contract Notice Letter","breach-of-contract-letter-D12695",{"situation":253,"recommended_template":254,"slug":255},"Buyer wants to cancel the purchase order entirely following rejection","Purchase Order Cancellation Letter","purchase-order-D1411",[257,260,263,266,269,272,275,278,281,284],{"term":258,"definition":259},"Non-Conforming Goods","Goods that fail to match the description, quantity, quality, or specifications set out in the purchase order or supply contract.",{"term":261,"definition":262},"Inspection Period","The window of time after delivery during which the buyer is entitled to examine goods and give notice of rejection — typically defined by contract or statute.",{"term":264,"definition":265},"Right of Rejection","A buyer's entitlement under contract or statute to refuse delivery of goods that do not conform to the agreed terms, before acceptance has occurred.",{"term":267,"definition":268},"Acceptance (of Goods)","The point at which a buyer treats delivered goods as conforming — either explicitly, by conduct, or by allowing the inspection period to lapse without rejection.",{"term":270,"definition":271},"Cure","A seller's right or obligation to remedy a defective or non-conforming delivery within a reasonable time after receiving notice of rejection.",{"term":273,"definition":274},"UCC (Uniform Commercial Code)","A body of US commercial law governing the sale of goods; Article 2 sets out the buyer's rights to inspect, reject, and seek remedies for non-conforming deliveries.",{"term":276,"definition":277},"Sale of Goods Act","Legislation in Canada, the UK, and other common-law jurisdictions that implies terms about quality, fitness for purpose, and conformity into contracts for the sale of goods.",{"term":279,"definition":280},"Revocation of Acceptance","A buyer's right to undo a prior acceptance of goods when a substantial non-conformity that was not discovered during inspection is later revealed.",{"term":282,"definition":283},"Perfect Tender Rule","A principle under US UCC Article 2 allowing a buyer to reject an entire shipment if the goods or the tender of delivery fails in any respect to conform to the contract.",{"term":285,"definition":286},"Certified Mail","A postal service that provides proof of mailing and delivery — the recommended method for sending rejection notices to create a documented, time-stamped record.",[288,293,298,303,308,313,318,323,328],{"name":289,"plain_english":290,"sample_language":291,"common_mistake":292},"Header and parties","Identifies the buyer sending the notice, the seller receiving it, and the date of the letter.","[BUYER COMPANY NAME] | [BUYER ADDRESS] | [DATE] | To: [SELLER COMPANY NAME] | Attn: [SELLER CONTACT NAME AND TITLE] | [SELLER ADDRESS]","Addressing the letter to a sales contact rather than the seller's accounts or legal department — rejection notices can trigger contractual timelines and need to reach the right person.",{"name":294,"plain_english":295,"sample_language":296,"common_mistake":297},"Subject line and reference numbers","Clearly labels the letter as a formal rejection and cites the purchase order number, invoice number, and delivery date for easy cross-referencing.","Re: Notice of Rejection of Goods — Purchase Order No. [PO NUMBER] | Invoice No. [INVOICE NUMBER] | Delivery Date: [DATE]","Omitting the purchase order or invoice number. Without a precise reference, the seller may dispute which delivery is being rejected.",{"name":299,"plain_english":300,"sample_language":301,"common_mistake":302},"Description of delivery received","Briefly states what was delivered — item description, quantity, and the date and method of delivery — to establish the factual record.","On [DATE], we received a delivery from your company of [QUANTITY] units of [PRODUCT DESCRIPTION] pursuant to Purchase Order No. [PO NUMBER] dated [PO DATE].","Being too vague about what was received. A brief, specific description prevents the seller from claiming uncertainty about which goods are being rejected.",{"name":304,"plain_english":305,"sample_language":306,"common_mistake":307},"Grounds for rejection","Specifies the precise reason or reasons the goods are rejected — defect, non-conformance to specification, incorrect quantity, or late delivery.","Upon inspection, we determined that the goods do not conform to the agreed specifications for the following reasons: [SPECIFIC DEFECT OR NON-CONFORMANCE DESCRIPTION, e.g., 'the units exhibit [DEFECT] in breach of the quality standard set out in Section [X] of our Agreement dated [DATE]'].","Citing only a general complaint such as 'quality issues' without specifying the defect. Vague grounds make it easier for the seller to dispute the rejection and harder for the buyer to enforce remedies.",{"name":309,"plain_english":310,"sample_language":311,"common_mistake":312},"Statement of rejection and legal basis","Formally declares the buyer's rejection of the goods and references the contractual or statutory right on which the rejection is based.","We hereby formally reject the above-described goods pursuant to [our Agreement dated [DATE] / UCC § 2-601 / the Sale of Goods Act] and notify you that we do not accept the delivery.","Omitting any reference to the legal or contractual basis. Without it, the letter reads as a complaint rather than a formal exercise of a legal right.",{"name":314,"plain_english":315,"sample_language":316,"common_mistake":317},"Preservation of remedies","States that the buyer reserves all rights and remedies arising from the non-conformance, including the right to damages, and that nothing in the letter constitutes a waiver.","This notice is without prejudice to any other rights or remedies available to [BUYER COMPANY NAME] under our Agreement, applicable law, or in equity, all of which are expressly reserved.","Omitting this clause entirely. Without a reservation of rights, the seller may later argue that issuing the notice settled the matter.",{"name":319,"plain_english":320,"sample_language":321,"common_mistake":322},"Instructions for goods disposal or collection","Tells the seller what to do with the rejected goods — collect them, arrange return shipping, or confirm return instructions within a specified timeframe.","The rejected goods remain at your risk and are available for collection at [BUYER'S ADDRESS]. Please arrange collection within [X] business days. If we do not hear from you within this period, we reserve the right to return the goods at your cost.","Failing to state who bears the cost of return. Without this, disputes over return freight charges can delay resolution and add unexpected costs.",{"name":324,"plain_english":325,"sample_language":326,"common_mistake":327},"Demand for remedy","States what the buyer expects the seller to do — deliver conforming replacement goods, issue a full refund, or credit the invoice — and sets a deadline for response.","We require [replacement of the goods with conforming units / full refund of the purchase price of $[AMOUNT] / credit note for the full invoice value] no later than [DATE]. Failure to respond within this period will leave us with no alternative but to pursue available remedies.","Not setting a specific deadline for the seller's response. An open-ended demand creates no urgency and makes it difficult to escalate if the seller stalls.",{"name":329,"plain_english":330,"sample_language":331,"common_mistake":332},"Closing and signature block","Closes the letter professionally, identifies the authorized signatory by name and title, and provides contact details for follow-up.","Yours sincerely, | [SIGNATORY FULL NAME] | [TITLE] | [BUYER COMPANY NAME] | [EMAIL] | [PHONE]","Signing the letter without including a direct contact name and phone or email. The seller's team needs a specific person to reach to begin resolution.",[334,339,344,349,354,359,364],{"step":335,"title":336,"description":337,"tip":338},1,"Gather your reference documents before you start","Locate the original purchase order, the supply contract or terms and conditions, the delivery note, and the seller's invoice. You will need the PO number, invoice number, and delivery date to complete the header.","Take photographs of the defective or non-conforming goods at inspection — attach them to the email alongside the rejection letter as contemporaneous evidence.",{"step":340,"title":341,"description":342,"tip":343},2,"Complete the header with full party details","Enter your company's full legal name and address, the date, and the seller's full legal name, attention line, and mailing address. Use the seller's accounts payable or legal department address, not just the sales rep.","Send by both email and certified mail or tracked courier. Email creates a time-stamped record; certified mail provides proof of delivery if the matter escalates.",{"step":345,"title":346,"description":347,"tip":348},3,"Enter all reference numbers in the subject line","Include the purchase order number, invoice number, and delivery date. If the seller uses their own order reference number, add that too — it speeds up internal matching.","A clear subject line reduces the chance of the letter being misfiled or ignored as a general complaint.",{"step":350,"title":351,"description":352,"tip":353},4,"Describe the delivery received accurately","State what was delivered — product name or SKU, quantity, and delivery date. Keep this factual and brief; this section is the record of what you received, not yet the complaint.","Match the product description exactly to what appears on the purchase order to prevent any dispute about which goods are being rejected.",{"step":355,"title":356,"description":357,"tip":358},5,"State the grounds for rejection with specifics","Describe each defect or non-conformance precisely — include dimensions, test results, quantities, or specification clauses where relevant. If there are multiple grounds, list them separately.","Reference the specific contract clause or specification schedule that the goods fail to meet. 'Does not meet Section 3.2 of the Technical Specification dated [DATE]' is far stronger than 'wrong quality.'",{"step":360,"title":361,"description":362,"tip":363},6,"Insert your demand and set a firm deadline","Choose whether you want replacement goods, a full refund, or a credit note, and state a specific calendar date by which the seller must respond or deliver the remedy.","A response deadline of 5–10 business days is standard. Too short may appear unreasonable; too long removes urgency and delays your cash flow or operations.",{"step":365,"title":366,"description":367,"tip":368},7,"Sign and send — then follow up in writing","Have an authorized person at your company sign the letter. Send it via email with a read receipt and by tracked post. Set a calendar reminder to follow up if no response is received by the deadline.","If the seller acknowledges receipt verbally, follow up with a brief email: 'Confirming our phone call today — we look forward to your written response by [DATE].'",[370,374,378,382],{"mistake":371,"why_it_matters":372,"fix":373},"Waiting past the inspection period before sending the notice","Under the UCC and most Sale of Goods legislation, a buyer who fails to reject within a reasonable time after delivery is deemed to have accepted the goods, forfeiting the right to reject and limiting available remedies.","Send the rejection notice immediately after inspection confirms the defect — the same day if possible, and no later than within two to three business days of delivery.",{"mistake":375,"why_it_matters":376,"fix":377},"Using a vague or informal complaint email instead of a formal notice","An email saying 'these aren't right, can you sort it?' does not constitute a formal exercise of the right of rejection and may not stop the acceptance clock from running.","Use the formal notice template, address it to the correct entity, cite the PO and invoice numbers, and send it on company letterhead by tracked mail or with a delivery receipt.",{"mistake":379,"why_it_matters":380,"fix":381},"Failing to specify the grounds for rejection","A rejection notice that only says 'goods are defective' gives the seller grounds to dispute validity and makes it harder to claim damages or enforce a remedy later.","Describe each defect or non-conformance in specific terms — dimensions, quantities, test results, or the specification clause breached — so the seller cannot claim uncertainty.",{"mistake":383,"why_it_matters":384,"fix":385},"Disposing of or using the rejected goods before the seller collects them","Using or consuming goods that have been formally rejected can be treated as acceptance, voiding the rejection. It also destroys evidence needed for any dispute.","Hold the rejected goods securely and separately, clearly labeled as 'Rejected — Awaiting Collection,' and do not use them in production or resell them pending resolution.",[387,390,393,396,399,402,405,408],{"question":388,"answer":389},"What is a notice of rejection of goods?","A notice of rejection of goods is a formal letter a buyer sends to a seller to refuse acceptance of a delivery because the goods are defective, do not conform to the purchase order specifications, are the wrong quantity, or arrived outside the agreed delivery window. It formally exercises the buyer's right of rejection under the contract or applicable law — such as UCC Article 2 in the US or the Sale of Goods Act in Canada and the UK — and preserves the buyer's remedies, including the right to a refund or replacement.\n",{"question":391,"answer":392},"When should I send a notice of rejection of goods?","Send it as soon as inspection reveals a problem — ideally on the day of delivery or within two to three business days at most. Under UCC Article 2, rejection must occur within a reasonable time after delivery; what is \"reasonable\" depends on the nature of the goods and trade custom, but courts interpret this narrowly. Waiting weeks before sending notice is one of the most common ways buyers inadvertently lose their right to reject.\n",{"question":394,"answer":395},"What happens if I use the goods after sending a rejection notice?","Using, consuming, or reselling goods you have formally rejected can be treated as acceptance under the UCC and similar statutes, which would void the rejection. Keep rejected goods segregated and clearly labeled pending collection or return instructions from the seller. If you must use a portion to avoid urgent operational loss, document the circumstances carefully and seek legal advice, as partial use may create complex liability.\n",{"question":397,"answer":398},"Does a notice of rejection of goods need to be signed?","A signature is not a statutory requirement for the notice to be legally effective in most jurisdictions, but it is strongly recommended. A signed letter on company letterhead from an authorized representative is harder to dismiss as informal and creates a cleaner record if the matter escalates to arbitration or litigation.\n",{"question":400,"answer":401},"What is the difference between rejection and revocation of acceptance?","Rejection occurs before acceptance — the buyer inspects the goods and refuses them within the inspection period. Revocation of acceptance applies after the buyer has accepted goods, when a substantial non-conformity that was not apparent during inspection is discovered later. Revocation has a higher legal threshold and must occur within a reasonable time of discovering the defect. If you have already accepted goods and found a hidden defect, use a Notice of Revocation of Acceptance rather than this template.\n",{"question":403,"answer":404},"Can I reject only part of a shipment?","Yes. Under the UCC and most Sale of Goods legislation, a buyer can accept conforming units and reject non-conforming ones from the same shipment — this is known as partial rejection. You should document clearly which specific units or lots you are accepting and which you are rejecting, referencing serial numbers, batch codes, or quantity counts. A partial rejection notice should be as precise as a full rejection notice.\n",{"question":406,"answer":407},"What remedies can I demand after rejecting goods?","Following a valid rejection, a buyer can typically demand delivery of conforming replacement goods within a reasonable cure period, a full refund of the purchase price, a credit note against future orders, or damages for losses caused by the non-conformance — such as production downtime or emergency substitute procurement costs. Which remedy is available and how quickly depends on your contract terms and the applicable statute in your jurisdiction.\n",{"question":409,"answer":410},"Do I need a lawyer to send a notice of rejection of goods?","For most standard commercial rejections — defective or non-conforming goods on a routine purchase order — a well-completed template is sufficient. Engage a lawyer if the value of the goods is significant, if the seller disputes the rejection or threatens litigation, if the non-conformance caused substantial downstream losses you intend to recover, or if the contract has unusual dispute resolution or notice requirements.\n",[412,416,420,424],{"industry":413,"icon_asset_id":414,"specifics":415},"Manufacturing","industry-manufacturing","Raw material and component rejections for dimensional non-conformance, material certificate failures, or missed delivery dates that halt production schedules.",{"industry":417,"icon_asset_id":418,"specifics":419},"Retail and Distribution","industry-retail","Rejection of wholesale deliveries with incorrect SKUs, damaged packaging, short shipments, or goods arriving past the selling-season deadline.",{"industry":421,"icon_asset_id":422,"specifics":423},"Construction and Trades","industry-construction","Rejection of building materials that fail specification, arrive damaged, or do not meet the grade required by project contracts or building codes.",{"industry":425,"icon_asset_id":426,"specifics":427},"Food and Beverage","industry-food-beverage","Rejection of perishable goods that arrive outside the required temperature range, past use-by dates, or failing food-safety certification requirements.",[429,432,434,438],{"vs":250,"vs_template_id":430,"summary":431},"D{BREACH_OF_CONTRACT_NOTICE_ID}","A breach of contract notice is a broader document asserting that the other party has violated any term of an agreement and demanding remedy or cure. A notice of rejection of goods is a specific, time-sensitive letter focused on the narrow right to refuse a delivery before acceptance occurs. Use the rejection notice first; escalate to a breach notice if the seller fails to cure.",{"vs":89,"vs_template_id":255,"summary":433},"A purchase order initiates the transaction by setting out what the buyer wants, in what quantity, at what price, and by what delivery date. A notice of rejection of goods comes at the end of the transaction when the delivered goods fail to match what the purchase order required. The PO number is a critical reference in every rejection notice.",{"vs":435,"vs_template_id":436,"summary":437},"Demand Letter","D{DEMAND_LETTER_ID}","A demand letter is a general-purpose formal letter requesting payment, performance, or remedy for any type of dispute. A notice of rejection of goods is specifically designed to exercise the statutory right of rejection within the inspection period — it cites delivery references, specifies non-conformances, and triggers cure obligations in a way a generic demand letter does not.",{"vs":106,"vs_template_id":439,"summary":440},"credit-note-D13639","A credit note is issued by the seller to reduce or cancel an invoice after a return or adjustment has been agreed. A notice of rejection of goods is issued by the buyer to initiate that process — it is the document that triggers the seller's obligation to issue a credit note or replacement. The rejection notice comes first; the credit note follows.",{"use_template":442,"template_plus_review":446,"custom_drafted":450},{"best_for":443,"cost":444,"time":445},"Buyers rejecting routine commercial deliveries on standard purchase orders where the grounds are clear and the value is modest","Free","15–30 minutes",{"best_for":447,"cost":448,"time":449},"Rejections involving significant contract value, supplier relationship risk, or goods that caused downstream production or financial losses","$100–$300 for a brief solicitor or lawyer review","1–2 business days",{"best_for":451,"cost":452,"time":453},"Complex multi-jurisdiction supply disputes, high-value manufacturing contracts, or situations where litigation or arbitration is likely","$500–$2,000+","3–7 business days",[255,439,455,456,457,458,459,460,461,462,455,463],"sales-invoice-D383","notice-of-overdue-payment-D223","cease-and-desist-letter-D12916","non-disclosure-agreement-nda-D12692","service-agreement-D12711","independent-contractor-agreement-D160","letter-of-intent_acquisition-of-business-D5197","demand-for-extension-of-payment-date-D444","supply-agreement-D918",{"emit_how_to":465,"emit_defined_term":465},true,{"primary_folder":158,"secondary_folder":467,"document_type":468,"industry":469,"business_stage":470,"tags":471,"confidence":476},"sales-and-purchase","notice","general","all-stages",[468,472,473,474,475],"rejection","goods","purchase-order","buyer-protection",0.95,"\u003Ch2>What is a Notice of Rejection of Goods?\u003C/h2>\n\u003Cp>A \u003Cstrong>Notice of Rejection of Goods\u003C/strong> is a formal letter a buyer sends to a seller to refuse acceptance of a delivery where the goods are defective, non-conforming to the purchase order or supply contract, delivered in the wrong quantity, or received outside the agreed delivery window. It formally exercises the buyer's right of rejection under the applicable contract and governing law — UCC Article 2 in the United States, the Sale of Goods Act in Canada and the United Kingdom, and equivalent legislation in other common-law jurisdictions. Critically, it must be sent promptly after inspection: a buyer who waits too long is deemed to have accepted the goods, surrendering the right to reject and limiting available remedies to damages alone.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Without a formal, written rejection notice, your right to return defective goods and demand a refund or replacement can evaporate silently. Courts apply a strict "reasonable time" standard to rejection — informal complaint emails, phone calls, or even a supplier's acknowledgment that the goods were substandard do not substitute for a timely, specific written notice. A properly drafted rejection notice stops the acceptance clock, puts the seller on notice of their cure obligations, and creates a documented paper trail that supports a refund claim, a chargeback, or escalation to arbitration if the seller refuses to cooperate. This template gives you the correct structure — parties, reference numbers, specific grounds, reservation of remedies, and a firm deadline — so you can act within hours of a failed inspection rather than spending that time drafting from scratch.\u003C/p>\n",1778773440568]