[{"data":1,"prerenderedAt":526},["ShallowReactive",2],{"document-license-agreement-multi-users-D1021":3},{"document":4,"label":23,"preview":11,"thumb":24,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":25,"breadcrumb":29,"related":35,"customDescModule":172,"customdescription":6,"mdFm":173,"mdProseHtml":525},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":15,"keywords":22},"LICENSE AGREEMENT This License Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"First Party\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [COMPANY NAME] (the \"Second Party\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [MEMBER NAME] (the \"Member\"), an individual with his main address located at: [COMPLETE ADDRESS] DEFINITIONS Except where otherwise set out, the following terms and expressions shall be as defined in this section: \"Copyrightable Technology\" means, collectively, those works described in Exhibit A hereof; \"Enhancement\" shall include any modification, change or addition to the Technology made during the period of exclusivity provided for in paragraph herein. \"Intellectual Property Rights\" includes patents, trademarks, service marks, registered designs, integrated circuit topography, including applications for any of the foregoing, as well as copyright, design rights, know-how, confidential information, trade secrets and any other similar rights in any country; \"Know-how\" means any know-how developed or owned by [MEMBER NAME] regarding the [SPECIFY] methodology or its applications. \"Technology\" shall mean, collectively, the Copyrightable Technology and the Know-how. LICENSE Subject to Article [NUMBER], [MEMBER NAME] hereby grants to [YOUR COMPANY NAME], which accepts, a worldwide license with respect to all Intellectual Property Rights in and to the Technology; For more certainty, [YOUR COMPANY NAME] shall be entitled to use the Technology as is, make derivative works from it, publish it, combine it with other materials and works owned by [COMPANY NAME] or others, teach it to others for their use, grant non-exclusive licenses to third parties for the use of the Technology with or without compensation and assign its rights under the license granted to [COMPANY NAME] hereunder, sub-license such rights or otherwise make use of the Technology and any products incorporating the Technology without accounting to [MEMBER NAME] provided that [COMPANY NAME] may not thereby pass title or in any way assign, in whole or in part, any Intellectual Property Rights in and to the Technology, which rights shall remain solely with [MEMBER NAME]; [YOUR COMPANY NAME] shall not have the right to assign, license or otherwise grant any right to a third party which would deprive [MEMBER NAME] of any residual rights listed in paragraph hereinafter [for example by granting an exclusivity beyond the scope of the exclusivity granted to [COMPANY NAME] hereunder. EXCLUSIVITY The rights granted to [YOUR COMPANY NAME] hereunder with respect to the Know-how are non-exclusive provided that no [MEMBER NAME] Member shall use the Know-how for any non-[COMPANY NAME] client without [COMPANY NAME]'s prior written consent, which consent shall not be unreasonably withheld, while that [MEMBER NAME] is employed by [COMPANY NAME] or is seconded to a [COMPANY NAME] client on terms contemplating a return to [COMPANY NAME]. While [SPECIFY] remains employed by [COMPANY NAME] or a [COMPANY NAME] subsidiary, or is seconded to any [COMPANY NAME]'s client under terms contemplating a return to [COMPANY NAME] or a [COMPANY NAME] subsidiary, [COMPANY NAME]'s right described in paragraph 2.1 to exploit Copyrightable Technology are exclusive. Thereafter, [COMPANY NAME]'s rights in the Technology will be non-exclusive and [MEMBER NAME] will be free to exploit the Technology, provided that that exploitation does not infringe on [COMPANY NAME]'s non-exclusive rights. REPRESENTATIONS AND WARRANTIES [MEMBER NAME] Members represent and warrant that [to the best of their knowledge] one or more of them, individually or collectively, are the sole and exclusive owners of the Intellectual Property in the Technology hold all rights necessary to grant the license granted herein, and",null,"License Agreement Multi Users","4",64,"doc","https://templates.business-in-a-box.com/imgs/1000px/license-agreement_multi-users-D1021.png","https://templates.business-in-a-box.com/imgs/250px/1021.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#1021.xml",{"title":6,"description":6},[16,19],{"label":17,"url":18},"Legal Agreements","/templates/business-legal-agreements/",{"label":20,"url":21},"License Agreements","/templates/license-agreement/","license agreement multi users","License Agreement Multi Users Template","https://templates.business-in-a-box.com/imgs/400px/1021.png",[26,16,19],{"label":27,"url":28},"Templates","/templates/",[30,31,32],{"label":27,"url":28},{"label":17,"url":18},{"label":33,"url":34},"Intellectual Property & Licensing","/templates/intellectual-property-and-licensing/",[36,40,44,48,52,56,60,64,68,72,76,80,84,100,114,127,142,158],{"label":37,"url":38,"thumb":39,"extension":10},"License Agreement","/template/license-agreement-D1180","https://templates.business-in-a-box.com/imgs/250px/1180.png",{"label":41,"url":42,"thumb":43,"extension":10},"API License Agreement","/template/api-license-agreement-D12726","https://templates.business-in-a-box.com/imgs/250px/12726.png",{"label":45,"url":46,"thumb":47,"extension":10},"Copyright License Agreement","/template/copyright-license-agreement-D12742","https://templates.business-in-a-box.com/imgs/250px/12742.png",{"label":49,"url":50,"thumb":51,"extension":10},"Manufacturing License Agreement","/template/manufacturing-license-agreement-D13844","https://templates.business-in-a-box.com/imgs/250px/13844.png",{"label":53,"url":54,"thumb":55,"extension":10},"SaaS License Agreement","/template/saas-license-agreement-D12858","https://templates.business-in-a-box.com/imgs/250px/12858.png",{"label":57,"url":58,"thumb":59,"extension":10},"Software License Agreement","/template/software-license-agreement-D12928","https://templates.business-in-a-box.com/imgs/250px/12928.png",{"label":61,"url":62,"thumb":63,"extension":10},"Video License Agreement","/template/video-license-agreement-D12743","https://templates.business-in-a-box.com/imgs/250px/12743.png",{"label":65,"url":66,"thumb":67,"extension":10},"License Agreement NonTransferable and Non Exclusive License","/template/license-agreement-nontransferable-and-non-exclusive-license-D1022","https://templates.business-in-a-box.com/imgs/250px/1022.png",{"label":69,"url":70,"thumb":71,"extension":10},"End User License Agreement","/template/end-user-license-agreement-D13011","https://templates.business-in-a-box.com/imgs/250px/13011.png",{"label":73,"url":74,"thumb":75,"extension":10},"Intellectual Property License Agreement","/template/intellectual-property-license-agreement-D13718","https://templates.business-in-a-box.com/imgs/250px/13718.png",{"label":77,"url":78,"thumb":79,"extension":10},"License Agreement Long Form","/template/license-agreement-long-form-D1020","https://templates.business-in-a-box.com/imgs/250px/1020.png",{"label":81,"url":82,"thumb":83,"extension":10},"License Agreement Short Form","/template/license-agreement-short-form-D1027","https://templates.business-in-a-box.com/imgs/250px/1027.png",{"description":85,"descriptionCustom":6,"label":86,"pages":87,"size":88,"extension":10,"preview":89,"thumb":90,"svgFrame":91,"seoMetadata":92,"parents":94,"keywords":93,"url":99},"TECHNOLOGY LICENSING AGREEMENT This Technology License Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [NAME OF LICENSOR], (the \"Licensor\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [NAME OF LICENSEE], (the \"Licensee\"), an individual with their main address located at OR a Company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] Collectively, the Licensor and Licensee shall be referred to as the \"Parties.\" WHEREAS, the Licensor is the owner of certain Technology, the details of which are further mentioned in the Agreement, and it deploys that Technology to manufacture Equipment; WHEREAS, the Licensee wishes to make use of the Equipment constructed and manufactured by the Licensor in lieu of certain considerations and thus intends to obtain a license of use of such Equipment of the Licensor, manufactured by it, by deploying the Technology created and owned by the Licensor; WHEREAS, the Licensor has agreed to grant the Licensee the License to use the Equipment owned, constructed and developed by the Licensor in lieu of certain considerations. WHEREAS, both the Parties wish to enter into a written contract in order to enlist the various terms and conditions of the Agreement. NOW, THEREFORE, the Parties agree as follows: DEFINITIONS The \"Technology\" means any and all proprietary processes, inventions, software, hardware, discoveries, technology, equipment, tools, drawings, designs, prototypes, plans, specifications, materials, trade secrets, know-how, standards, documentation, applications, methods, techniques, formulae, protocols, analyses, information and data in any form (whether or not patentable or copyrightable), and any and all other intellectual property or proprietary information, that presently exists or is developed prior to, on or after the date of execution of this Agreement relating in any way to the Licensor's technology. \"Equipment\" means the equipment that comprises of the hardware and software Technology invented by the Licensor as specified in Schedule 1, as amended from time to time by the written agreement of the Parties. \"Documentation\" means any documentation supplied to the Licensee by the Licensor from time to time during the continuation of this Agreement and which relates to the Licensed Technology. \"Intellectual Property Rights\" means the patents, trademarks, service marks, registered designs and applications for any of the foregoing, copyright, know-how confidential information, trade or business names, design rights and any other similar rights protected in any country. SCOPE The scope of the present Agreement is that the Licensor is the owner of certain Technology and the Licensee wishes to obtain a license to use this Technology by installation of the Equipment at the site of the Licensee. The Licensee shall pay an upfront fee and a monthly fee for the Equipment that shall be installed at the site of the Licensee deploying the Technology licensed by the Licensor. TERM The term of this Agreement will be [NUMBER OF YEARS] years as from the above date of the Agreement. GRANT OF LICENSE AND RIGHTS The Licensor grants to the Licensee a non-exclusive, nontransferable, non-sub licensable, personal license (\"License\"), limited right and license to use the Licensor's Technology and Equipment to [STATE PURPOSE] (hereinafter referred to as \"Purpose\"). The rights granted herein are assigned to the Licensee and the Licensee shall not assign its right to any third party. REPRESENTATION AND WARRANTIES OF LICENSEE The Licensee represents and warrants that it has full capacity to enter into and perform this Contract. The Licensee represents and warrants that it shall use the license and rights granted to it under Section 4 of the present Agreement only for the Purpose stipulated under the present Agreement. The Licensee shall keep the Equipment in proper condition and perform scheduled maintenance as instructed by the Licensor. The Licensee shall use the Equipment only in the manner as guided by the Licensor and shall maintain the Equipment in a workable manner. The Licensee shall pay timely payments of the fees as stated in Section 8 of the present Agreement. The Licensee shall bear the cost of maintenance of the Equipment or its parts post the expiration of the period of the warranty. REPRESENTATION AND WARRANTIES OF LICENSOR The Licensor warrants and represents that it is the rightful owner of the Intellectual Property Rights and has authority to grant the License as mentioned in Section 4 of the Agreement. The Licensor warrants and represents that it shall assist the Licensee in any claim that arises out of the use of the granted License and rights. The Licensor warrants that it shall assist the Licensee in operating the Equipment properly by making it acquainted with the operational systems and work flow. RELATIONSHIP It is understood by both the Parties that nothing in this Agreement will be construed as creating a relationship of partnership, joint venture, agency or employment between the Parties. PAYMENT ","Technology Licensing Agreement","6",513,"https://templates.business-in-a-box.com/imgs/1000px/technology-licensing-agreement-D13434.png","https://templates.business-in-a-box.com/imgs/250px/13434.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13434.xml",{"title":93,"description":6},"technology licensing agreement",[95,97],{"label":17,"url":96},"business-legal-agreements",{"label":20,"url":98},"license-agreement","/template/technology-licensing-agreement-D13434",{"description":101,"descriptionCustom":6,"label":102,"pages":103,"size":104,"extension":10,"preview":105,"thumb":106,"svgFrame":107,"seoMetadata":108,"parents":109,"keywords":112,"url":113},"RESELLER AGREEMENT This Reseller Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RESELLER NAME] (the \"Reseller\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] APPOINTMENT Appointment Company appoints Reseller and Reseller accepts appointment as an independent non-exclusive Reseller to market, sell, lease and install Company products (\"Products\") within the Territory stated in Exhibit A to consumers purchasing pursuant to [SPECIFY]. Reseller is not appointed as a dealer for Company's [SPECIFY] Schedule. Products Covered Company Products means the products agreed to between the parties from time to time with any exclusions, additions or discounts Company may make. Sub-Resellers Reseller shall not, without Company's prior written approval, appoint sub-resellers, resellers or agents (\"Sub-resellers\") to market, sell, or lease Company Products; provided that Company shall not withhold such consent unreasonably if Reseller provides evidence of Company approved training and certification of such reseller or agent. Reseller shall be liable for the acts and omissions of any such Sub-resellers. Should Reseller resell Products to any Sub-reseller, and Products are further resold, the final end-user may not receive Company warranty or technical support. Sales Outside Territory Reseller shall in no way market, distribute, export, sell, lease or install Company Products outside the Territory without Company's prior written approval. Company will not ship on any Purchase Orders issued by Reseller outside the Territory. Company Sales Activities Company reserves the right to make direct sales into the Territory, and Reseller shall not be entitled to any compensation on any such sales. Company may appoint additional Resellers in the Territory at any time. OBLIGATIONS OF RESELLER Marketing and Product Support Reseller shall use reasonable efforts to market and sell Company Products in the Territory and shall comply with the policies, programs, and requirements regarding marketing and product support as may be communicated by Company to Reseller from time to time; provided, however, that in order to avoid conflict among Company's distribution channels, all such marketing and sales efforts require the prior written authorization from Company. Reseller shall not, without prior written authorization from Company, resell Company Products in a retail environment that includes any type of store, shop, or other similar physical premises into which customers or potential customers are invited for the purpose of purchasing or potentially purchasing any product from Reseller. Advertising Reseller shall adhere to the reseller advertising policies and programs as may be communicated by Company to Reseller from time to time. Customer Support and Service Reseller Shall: Supply Company with such data as Company requests regarding Reseller's sales to customers for Company's own reporting purposes; Participate fully in Company campaigns to notify customers of any retrofit or recall of Company Products; Use only Company-approved spare parts for any repair, servicing and maintenance of Company Products it provides under warranty; Comply with laws and regulations applicable to \"used\" or returned merchandise and never refurbish, place in inventory, or resell as \"new\" any Company Products returned to Reseller for post-sale repair; and Instruct its customers on how to obtain replacement parts under warranty, including, when Reseller wants its customers to contact Company directly, the use of Company's Return Merchandise Authorization (\"RMA\") procedures. Observance of Company Policies Company will keep Reseller informed of Company's customer support policies and procedures, and Reseller agrees to follow such policies and procedures to resolve any customer support issues. Minimum Order Commitment Concurrent with execution of this Agreement, Reseller agrees to simultaneously purchase from Company the Products set forth on the attached Schedule D at the indicated prices for resale pursuant to the terms of this Agreement (the \"Initial Purchase\"). Reseller's Warehouse All Products shipped to Reseller shall be maintained in Reseller's warehouse facility in [STATE/PROVINCE] and shall be insured against any damage or loss. The Products purchased in the Initial Purchase shall be shipped to such warehouse. Security Interest Reseller agrees that all Products sold to Reseller hereunder shall be secured by a security interest in such Products and any proceeds thereof and in any receivables related thereto including any customer loan paper until Company shall have been paid for such Products. Reseller agrees to execute financing agreements, a security agreement, and such other documentation and take such other actions as Company may require to evidence and perfect such security interest. Exclusive Marketing Arrangement During the term of this Agreement, Company will be the exclusive provider of [SPECIFY] (\"[SPECIFY]\") to Reseller. Reseller will not sell, offer for sale or solicit sales for products of any [SPECIFY] manufacturer other than Company. For the term of this Agreement, Company will be the sole supplier to Reseller for internal [SPECIFY] requirements provided that Company personal computers shall be compatible with Reseller's existing infrastructure, suitable for Reseller's internal needs, and competitively priced. OBLIGATIONS OF COMPANY Supply of Company Products Company shall endeavor to manufacture, assemble and ship Company Products to Reseller in a timely manner. Should shortages occur, Company may allocate its production as it deems appropriate, may delay or stop shipments, and may send partial shipments with prior notice. Company shall not be liable to Reseller for any failure to supply quantities of Company Products agreed upon with Reseller. Marketing Assistance Company will provide marketing support services and training programs to Reseller on a case-by-case basis. ORDERING AND DELIVERY OF COMPANY PRODUCTS Purchasing This Agreement with its terms and conditions, and those provided under the Company Consumer Products Limited Warranty (available upon request) applies to all purchase orders and other documents of purchase (\"Orders\") which Reseller may place with Company for the Products during the term of this Agreement. Media for Orders Reseller may order from Company by telephone, facsimile, mail or electronic mail. Company will also provide Reseller with the capacity to enter Orders directly into Company's system. Acceptance by Company of the Order shall occur (a) when the Order is entered into Company's system, (b) when an Order number is provided to Reseller by facsimile or electronic mail, if requested by Reseller, or (c) when assembly of the Products commences, whichever occurs first. Orders Reseller may deliver a Purchase Order to Company by facsimile or electronic mail provided a signed original is delivered to Company within [NUMBER] days of receipt of the Purchase Order by Company. Company shall accept all Purchase Order's by (a) facsimile or electronic mail, with a signed original notice of acknowledgment or (b) by commencement of performance by Company. Each Purchase Order shall be deemed an offer by Reseller to purchase the Company Products listed therein and when accepted by Company shall constitute a contract in accordance with the terms and conditions of the Purchase Order and this Agreement. If a conflict arises between the two, this Agreement shall take precedence.","Reseller Agreement","18",134,"https://templates.business-in-a-box.com/imgs/1000px/reseller-agreement-D5202.png","https://templates.business-in-a-box.com/imgs/250px/5202.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#5202.xml",{"title":6,"description":6},[110,111],{"label":17,"url":96},{"label":17,"url":96},"reseller agreement","/template/reseller-agreement-D5202",{"description":115,"descriptionCustom":6,"label":116,"pages":117,"size":88,"extension":10,"preview":118,"thumb":119,"svgFrame":120,"seoMetadata":121,"parents":123,"keywords":122,"url":126},"MASTER SERVICE AGREEMENT This Master Service Agreement (\"Agreement\") is made and effective this [Date], BETWEEN: [YOUR COMPANY NAME],\" PARTY A\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [COMPANY NAME],\" PARTY B\", a corporation organized and existing under the laws of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] SCOPE OF SERVICES [PARTY A] shall provide [PARTY B] with the services and products described in the Statements of Work. The SOW must describe the respective contribution and services of each party. Any services provided by either party under this Agreement are referred to as the \"Services\". For the purposes of this Agreement, the party engaged to perform the Services, [PARTY A], is the \"Performing Party\" and the party for whom the Services are to be performed, [PARTY B], is the \" Engaging Party\". All SOWs that are negotiated between the parties shall be in writing and executed by both parties and shall be attached hereto as supplemental Exhibits, and shall be incorporated into, and governed by, this Agreement. STATEMENT OF WORK (SOW) Contents of Statements of Work The parties shall describe each individual deliverable to be provided under this agreement in its own statement of work (each, a \"Statement of Work\"), each one including a complete description of the deliverable provided under the Statement of Work, the number of [PARTY A] personnel who will be assigned to provide the deliverable in question, key [PARTY A] personnel the parties agree are essential to the provision of the particular deliverable (shall not exceed [SPECIFY] percent of the total personnel assigned to this Statement of Work) (each one a \"Key Personnel\"), the applicable fees and fee schedule, including any milestones and milestone payments if applicable, for the particular deliverable, the service levels and acceptance criteria for the particular deliverable, any materials the parties will provide for the particular deliverable, a timeline for providing the particular deliverable, and a unique identification number for the Statement of Work and explicit reference to this agreement. Integration. A Statement of Work signed by both parties, bearing a unique identification number and making explicit reference to this Agreement, shall be deemed to form an integral part of this Agreement. Severable. The parties may terminate any individual Statement of Work without affecting the rest of the agreement or any other Statement of Work. Conflict of Terms. If there is a conflict between the terms of this agreement and any Statement of Work, the Statement of Work shall apply. Changes to Statements of Work Proposing Changes. Either party may propose amendments to the Statement of Work deliverable, fees or schedule by giving written notice to the other party. Finalizing Changes. If the parties agree to change the deliverable, fees, or schedule of a Statement of Work they parties shall cooperate to execute a written amendment to the relevant Statement of Work detailing the changes. Additional Statements of Work Request Additional Services. [PARTY B] may request additional services by sending a written notice to [PARTY A] reasonably detailing the services requested. Assess the Request. Immediately after receiving a request for additional services from [PARTY B], [PARTY A] shall evaluate the request to determine whether there are circumstances preventing it from providing the requested services and, if there are no circumstances preventing it from providing the requested services, shall provide [PARTY A] with the estimated fees and timelines for such requested services. Execute New Statement of Work. If after receiving [PARTY A] 's estimates [PARTY B] still wants the requested services, the parties shall execute a new Statement of Work according to the requirements of paragraph CONTENT OF STATEMENTS OF WORK. Acceptance and Rejection Inspection Period. [PARTY B] shall have an \"Inspection period\" of [NUMBER] working days after [PARTY A] has provided the deliverable to review and verify that the deliverable meets the acceptance criteria as set out in the applicable Statement of Work (the \"Inspection Period\"). Acceptance. If in [PARTY B] 's opinion the deliverable meets the acceptance criteria, [PARTY B] must accept the deliverable and notify [PARTY A] that it is accepting the deliverable. Deemed Acceptance.[PARTY B] shall be deemed to have accepted the deliverable if [PARTY B] fails to notify [PARTY A] by the end of the inspection period, or if, during the inspection period, [PARTY B] uses or attempts to use the deliverable beyond what is necessary for the inspection and testing, in a manner that a reasonable person would consider compatible with [PARTY B] having accepted deliverable from [PARTY A]. Rejection. If in [PARTY B]'s opinion, the deliverable does not materially meet the acceptance criteria, [PARTY B] may reject the deliverable by delivering to [PARTY B] a written list detailing each failure to satisfy the acceptance criteria. TERM The term of this Agreement begins on [INSERT START DATE] and continues until such time as the Deliverables have been provided to the Purchaser in accordance with this Agreement or until such time as this Agreement is terminated by either party in accordance with its terms. BUDGET AND PAYMENT DEADLINE The budget and payment deadline will be defined in each SOW. Unless otherwise provided in this SOW, uncontested invoices are payable within 30 calendar days of receipt of the invoice. Payment is made as follows: [SPECIFY]. INDEPENDENT CONTRACTOR The relationship between [PARTY A] and [PARTY B] shall, within the context of the SOW, be that of an independent contractor, and nothing in this Agreement should be construed to create a partnership, joint venture, or employer-employee relationship. Each Party shall, at all times during the term of this Agreement, perform the duties and responsibilities herein without any control by the other Party. Either Party may realize a profit or loss in connection with performing the services. Either Party may render similar services for the benefit of others. Neither Party is an agent of the other Party and is not authorized to make any representation, contract, or contract commitment on behalf of the other Party. DELIVERABLES The Supplier shall provide the goods and/or services described in the Statement of Work (attached) of this Master Service Agreement. CONFIDENTIALITY Information shall be treated as confidential during the term of this Agreement and for a period of seven (7) years thereafter. During such period, the parties will not: (a) disclose the Confidential Information of the Disclosing Party to any third party, using at least the same degree of care as it uses to protect its own confidential information, but not less than reasonable care or (b) use such information for any purpose other than to perform its obligations under this Agreement. Confidential Information does not include information which has previously been made generally available to the public, becomes publicly known, without fault on the part of the Receiving Party, subsequent to disclosure by the Disclosing Party of such information to the Receiving Party, is received by the Receiving Party at any time from a source, other than the Disclosing Party, lawfully having possession of and the right to disclose such information, otherwise becomes known by the Receiving Party prior to disclosure by the Disclosing Party to the receiving party of such information, or is independently developed by the Receiving Party without use of such information","Master Service Agreement","7","https://templates.business-in-a-box.com/imgs/1000px/master-service-agreement-D12657.png","https://templates.business-in-a-box.com/imgs/250px/12657.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12657.xml",{"title":122,"description":6},"master service agreement",[124,125],{"label":17,"url":96},{"label":17,"url":96},"/template/master-service-agreement-D12657",{"description":128,"descriptionCustom":6,"label":129,"pages":130,"size":88,"extension":10,"preview":131,"thumb":132,"svgFrame":133,"seoMetadata":134,"parents":136,"keywords":135,"url":141},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":135,"description":6},"non disclosure agreement nda",[137,138],{"label":17,"url":96},{"label":139,"url":140},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":143,"descriptionCustom":6,"label":144,"pages":145,"size":146,"extension":10,"preview":147,"thumb":148,"svgFrame":149,"seoMetadata":150,"parents":151,"keywords":156,"url":157},"CUSTOM SOFTWARE DEVELOPMENT AGREEMENT This Custom Software Development Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [CUSTOMER NAME] (the \"Customer\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Developer\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS WHEREAS Customer wishes to [DESCRIBE NEEDS TO BE ADDRESSED], and wants to hire Developer to develop these custom software packages, and; WHEREAS Developer desires to develop these custom software packages for Customer: NOW, THEREFORE, in consideration of the mutual covenants and agreements herein contained, the parties hereto, intending, to be legally bound, agree as follows: Purpose of Agreement Customer desires to retain Developer as an independent contractor to develop the computer software (the \"Software\") described in the Functional Specifications contained in Exhibit A attached to and made part of this Agreement. Developer is ready, willing and able to undertake the development of the Software and agrees to do so under the terms and conditions set forth in this Agreement. Preparation of Development Plan Developer shall prepare a development plan (\"Development Plan\") for the Software, satisfying the requirements set forth in the Functional Specifications. The Development Plan shall include: Detailed Specifications for the Software; A listing of all items to be delivered to Customer under this Agreement (\"Deliverables\"); A delivery schedule containing a delivery date for each Deliverable; and A payment schedule setting forth the amount and time of Developer's compensation. ACCEPTANCE OF DEVELOPMENT PLAN Developer shall deliver the Development Plan to Customer by [DEVELOPMENT PLAN DEADLINE]. Customer shall have [NUMBER] days to review the Development Plan. Upon approval of the Development Plan by Customer, it will be marked as Exhibit B and will be deemed by both parties to have become a part of this Agreement and will be incorporated by reference. Developer shall then commence development of Software that will substantially conform to the requirements set forth in the Development Plan. If the Development Plan is in Customer's reasonable judgment unsatisfactory in any material respect, Customer shall prepare a detailed written description of the objections. Customer shall deliver such objections to Developer within [NUMBER] days of receipt of the Development Plan. Developer shall then have [NUMBER] days to modify the Development Plan to respond to Customer's objections. Customer shall have [NUMBER] days to review the modified Development Plan. If Customer deems the modified Development Plan to be unacceptable, Customer has the option of terminating this Agreement upon written notice to Developer or permitting Developer to modify the Development Plan again under the procedure outlined in this paragraph. If this Agreement is terminated, the obligations of both parties under it shall end except for Customer's obligation to pay Developer all sums due for preparing the Development Plan and the ongoing obligations of confidentiality set forth in the provision of this Agreement entitled \"Confidentiality.\" Payment for Development Plan If the Development Plan is not accepted by Customer and Customer terminates this Agreement, Developer shall be entitled to compensation on a time and materials basis at an hourly rate of [HOURLY RATE] plus expenses to the date of termination. Developer shall submit an invoice detailing its time and expenses preparing the Development Plan. If the invoice amount is less than the amounts paid to Developer prior to termination, Developer shall promptly return the excess to Customer. If the invoice amount exceeds the amounts paid to Developer prior to termination, Customer shall promptly pay Developer the difference. However, Developer's total compensation for preparing the Development Plan shall not exceed [AMOUNT]. Payment [TIME AND MATERIALS AGREEMENT] Developer shall be compensated at the rate of [RATE] per hour [OR \"day,\" \"week,\" \"month\"]. Payment will be made within [NUMBER OF DAYS] days of Developer's submission of an invoice for work completed. [OPTIONAL: \"Unless otherwise agreed upon in writing by Customer, Customer's maximum liability for all services performed during the term of this Agreement shall not exceed [MAXIMUM AMOUNT].\"] OR [FIXED PRICE AGREEMENT] The total contract price shall be set forth in the Development Plan. Customer shall pay the Developer the sum of [INITIAL AMOUNT] upon execution of this Agreement and the sum of [AMOUNT IF PLAN APPROVED] upon Customer's approval of the Development Plan. The remainder of the contract price shall be payable in installments according to the payment schedule to be included in the Development Plan. Each installment shall be payable upon completion of each project phase by Developer and acceptance by Customer in accordance with the provision of this Agreement entitled \"Acceptance Testing of Software.\" Payment of Developer's Costs Customer shall reimburse Developer for all out-of-pocket expenses incurred by Developer in performing services under this Agreement. Such expenses include, but are not limited, to: All communications charges Costs for providing conversion services for converting Customer's database Media costs Travel expenses other than normal commuting, including airfares, rental vehicles, and highway mileage in company or personal vehicles at [cents per mile] Other expenses resulting from the work performed under this Agreement. Developer shall submit an itemized statement of Developer's expenses. Customer shall pay Developer within [NUMBER] days from the date of each statement. Late Fees Late payments by Customer shall be subject to late penalty fees of [%] per month from the due date until the amount is paid. Materials Customer shall make available to Developer, at Customer's expense, the following materials, facilities and equipment: [LIST] These items will be provided to Customer by [DATE]. Changes in Project Scope If at any time following acceptance of the Development Plan by Customer, Customer should desire a change in Developer's performance under this Agreement that will alter or amend the Specifications or other elements of the Development Plan, Customer shall submit to Developer a written proposal specifying the desired changes. Developer will evaluate each such proposal at its standard rates and charges. Developer shall submit to Customer a written response to each such proposal within [NUMBER] working days following receipt thereof. Developer's written response shall include a statement of the availability of Developer's personnel and resources, as well as any impact the proposed changes will have on the contract price, delivery dates or warranty provisions of this Agreement. Changes to the Development Plan shall be evidenced by a \"Development Plan Modification Agreement.\" The Development Plan Modification Agreement shall amend the Development Plan appropriately to incorporate the desired changes and acknowledge any effect of such changes on the provisions of this Agreement. The Development Plan Modification Agreement shall be signed by authorized representatives of Customer and Developer, whereupon Developer shall commence performance in accordance with it. Should Developer not approve the Development Plan Modification Agreement as written, Developer will so notify Customer within [NUMBER] working days of Developer's receipt of the Development Plan Modification Agreement. Developer shall not be obligated to perform any services beyond those called for in the Development Plan prior to its approval of the Development Plan Modification Agreement.","Custom Software Development Agreement","16",116,"https://templates.business-in-a-box.com/imgs/1000px/custom-software-development-agreement-D787.png","https://templates.business-in-a-box.com/imgs/250px/787.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#787.xml",{"title":6,"description":6},[152,155],{"label":153,"url":154},"Software & Technology","software-technology-business",{"label":153,"url":154},"custom software development agreement","/template/custom-software-development-agreement-D787",{"description":159,"descriptionCustom":6,"label":160,"pages":161,"size":162,"extension":10,"preview":163,"thumb":164,"svgFrame":165,"seoMetadata":166,"parents":167,"keywords":170,"url":171},"SERVICE LEVEL AGREEMENT This Service Level Agreement (the Agreement\") is effective as of [DATE] (the \"Effective Date\"). BETWEEN: [YOUR COMPANY NAME] (the \"Service Provider\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [CLIENT NAME] (the \"Client\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] RECITALS This Agreement sets forth the terms and conditions under which Client will provide Service Provider with certain Equipment under bailment and Service Provider will provide certain support services to Client on specified Service Provider premises (hereinafter referred to as the \"Service Provider Network Location(s)\"). WHEREAS, Service Provider is desirous and capable of providing support services for certain Client-Provided Equipment which interconnects to Service Provider transmission services; and WHEREAS, Client desires to have the Equipment supported by Service Provider in a designated portion of certain Service Provider Network Location(s), as set forth in Exhibit A of this agreement (hereinafter referred to as the \"Location and Equipment Summary\"), which is attached hereto and made a part hereof; and WHEREAS, Client and Service Provider (hereinafter referred to cumulatively as the \"Parties\" and singularly as the \"Party\") have agreed on the terms which shall govern the bailment and support of the Equipment as set forth in Exhibit B of this agreement (hereinafter referred to as the \"Statement of Work\"), which is attached hereto and made a part hereof, and as set forth in Exhibit C of this agreement (hereinafter referred to as the \"Non-Recurring and Monthly Recurring Pricing Summary\"), which is attached hereto and made a part hereof; NOW, THEREFORE, in consideration of the mutual agreements and promises contained herein and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: UNDERTAKINGS Client will provide for the inside delivery of the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary with proper and timely notification as specified in the Statement of Work. Client will install the Equipment at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider and Industry standards and practices as specified in the Statement of Work. Service Provider will connect the Equipment to Service Provider services at the Service Provider Network Location(s) as specified in the Location and Equipment Summary in accordance with Service Provider standards and practices as specified in the Statement of Work. Service Provider will hold the Equipment in bailment for use only at the Service Provider Network Location(s) as specified in the Location and Equipment Summary and only for the purposes contemplated herein. During the term of the bailment, Service Provider shall provide space, power, testing, environment and other support services for the Equipment as set forth in the Statement of Work and Service Provider shall have no other responsibility for the Equipment. Client shall cooperate fully with Service Provider in the provision of these support services and agrees to perform those activities identified as Client Responsibilities in the Statement of Work. TERM AND TERMINATION The initial term of this Agreement shall commence on the [DATE], shall continue for a period of [NUMBER] years, and then shall terminate on [DATE]. This Agreement is binding when executed by Client and subsequently accepted by Service Provider and once accepted by Service Provider, the rates and charges provided in this Agreement will be effective from the first day of the next billing cycle following Client's signature date (the \"Effective Date\"). Either Party may terminate this Agreement following the giving of [NUMBER] calendar days prior written notice of termination to the other Party. If Client terminates this Agreement prior to the expiration of the initial [NUMBER] year term, Client will pay Service Provider, in addition to all other charges due, per Service Provider Network Location, which amount shall represent liquidated damages that Client agrees are reasonable. Client shall remove its Equipment from the Service Provider Network Location(s) within [NUMBER] calendar days of the termination of this Agreement and, if Client fails to do so, Service Provider may itself remove the Equipment and store the same at Client's expense and at Client's sole risk. Any expenditure by Service Provider for the removal and storage of the Equipment shall bear interest at the lesser of [%] per annum or the maximum rate permitted by law. The rights and duties in Article D, \"Warranty and Liability\" shall survive the termination of this Agreement. FINANCIAL PROVISIONS Client shall pay Service Provider a non-recurring fee for Site Preparation, Additional AC or DC Power Circuits and Circuit Interconnection at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider on a monthly recurring basis for Location Management Fee(s), an Uninterruptable Power Supply (UPS) for [115V OR OTHER] AC Power Circuits and for Service Provider First-Level Maintenance Support at each of the Service Provider Network Location(s) as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. Client shall pay Service Provider a one time charge of [AMOUNT per circuit when, at the Client's request, Service Provider provided cabling is added, moved or changed after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. This charge is in addition to any other charges specified in the applicable tariff or contract from the entity from which the facility or service is obtained. For equipment moves made pursuant to Client's request, Client shall pay for each unit of Equipment this is moved to a different location within the same Service Provider Network Location after the initial Site Preparation work listed in the Equipment and Location Summary is completed by Service Provider. Client shall pay directly or reimburse Service Provider, as applicable, for all taxes, duties, and similar liabilities which may result from this Agreement, or any support services specified hereunder, exclusive of taxes based on Service Provider's net income. All invoices shall be due and payable in [CURRENCY] within [NUMBER] calendar days upon receipt as set forth in the Non-Recurring and Monthly Recurring Pricing Summary. WARRANTY AND LIABILITY Service Provider warrants that its undertakings hereunder shall be performed in a professional and workmanlike manner and that it will provide Support Services in accordance with this Agreement. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANYWARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Client warrants that it has the unrestricted right to place the Equipment at Service Provider's Location(s) listed in the Location and Equipment Summary for the term of this Agreement. Except as otherwise set forth herein, neither Party shall be deemed negligent, at fault or liable in any respect to the other for any delay, interruption or failure in performance hereunder resulting from fire, flood, water, the elements, explosions, acts of God, war, accidents, labor disputes, strikes, shortages of equipment or suppliers, unavailability of transportation or other cause beyond the reasonable control of the Party delayed or prevented from performing.","Service Level Agreement","12",89,"https://templates.business-in-a-box.com/imgs/1000px/service-level-agreement-D778.png","https://templates.business-in-a-box.com/imgs/250px/778.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#778.xml",{"title":6,"description":6},[168,169],{"label":153,"url":154},{"label":153,"url":154},"service level agreement","/template/service-level-agreement-D778",false,{"seo":174,"reviewer":184,"legal_disclaimer":188,"quick_facts":189,"at_a_glance":191,"personas":195,"variants":220,"glossary":249,"clauses":286,"how_to_fill":337,"common_mistakes":378,"faqs":403,"industries":431,"comparisons":456,"diy_vs_lawyer":469,"jurisdictions":482,"related_template_ids_curated":503,"schema":513,"classification":514},{"meta_title":175,"meta_description":176,"primary_keyword":177,"secondary_keywords":178},"License Agreement Multi Users Template | Free Word Download","Free multi-user license agreement template for software, SaaS, and digital products. Covers user limits, IP rights, restrictions, and termination.","multi user license agreement template",[179,180,181,182,183],"multi user license agreement","software license agreement word","license agreement template free","enterprise software license agreement","multi seat license agreement template",{"name":185,"credential":186,"reviewed_date":187},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":190,"legal_review_recommended":188,"signature_required":188},"advanced",{"what_it_is":192,"when_you_need_it":193,"whats_inside":194},"A Multi-User License Agreement is a legally binding contract between a software or digital-product licensor and a licensee organization that grants a defined number of authorized users — or an unlimited number within a named entity — the right to access and use the licensed product under specific conditions. This free Word download covers user-count thresholds, permitted use, IP ownership, restrictions, confidentiality, warranty disclaimers, liability limits, and termination in a single enforceable document you can edit online and export as PDF.\n","Use it whenever you sell, distribute, or deploy software, SaaS, or digital content to a business client whose employees or contractors will access the product. It is also the correct document when an organization purchases licenses for an internal deployment covering multiple seats, departments, or locations.\n","Grant of license with authorized-user definition and seat count, permitted and prohibited uses, intellectual property ownership and reservation of rights, confidentiality obligations, warranty disclaimer and limitation of liability, audit rights, payment and renewal terms, and termination with data-return provisions.\n",[196,200,204,208,212,216],{"title":197,"use_case":198,"icon_asset_id":199},"Software vendors and ISVs","Licensing desktop or server software to enterprise clients with named-user or concurrent-user seat limits","persona-software-vendor",{"title":201,"use_case":202,"icon_asset_id":203},"SaaS founders and product teams","Formalizing a B2B subscription with a corporate customer whose whole team will use the platform","persona-startup-founder",{"title":205,"use_case":206,"icon_asset_id":207},"IT procurement managers","Standardizing inbound software agreements to ensure compliance with internal use-rights policies","persona-it-manager",{"title":209,"use_case":210,"icon_asset_id":211},"Digital content creators and publishers","Licensing a font library, asset pack, or dataset to an agency for use across multiple designers","persona-content-creator",{"title":213,"use_case":214,"icon_asset_id":215},"Corporate legal and compliance teams","Reviewing and countersigning vendor license agreements before enterprise deployment","persona-legal-counsel",{"title":217,"use_case":218,"icon_asset_id":219},"Resellers and channel partners","Sub-licensing software to end-customer organizations under a master distribution arrangement","persona-reseller",[221,225,229,233,237,241,245],{"situation":222,"recommended_template":223,"slug":224},"Licensing to a single named individual, not an organization","End User License Agreement (EULA)","end-user-license-agreement-D13011",{"situation":226,"recommended_template":227,"slug":228},"Distributing open-source software with public access rights","Open Source License Agreement","source-code-license-agreement-D807",{"situation":230,"recommended_template":231,"slug":232},"Licensing proprietary content — fonts, images, or media — to multiple users","Content License Agreement","content-license-agreement-D13936",{"situation":234,"recommended_template":235,"slug":236},"Granting rights to a reseller to sub-license to end customers","Software Reseller Agreement","software-distribution-agreement-D804",{"situation":238,"recommended_template":239,"slug":240},"Licensing a patent or technology to a manufacturing partner","Technology License Agreement","technology-licensing-agreement-D13434",{"situation":242,"recommended_template":243,"slug":244},"Granting perpetual rights with no ongoing support or maintenance","Perpetual Software License Agreement","software-license-agreement-D12928",{"situation":246,"recommended_template":247,"slug":248},"Covering software access alongside professional services delivery","Master Services Agreement with License Addendum","master-service-agreement-D12657",[250,253,256,259,262,265,268,271,274,277,280,283],{"term":251,"definition":252},"Authorized User","A specific individual — typically an employee or contractor of the licensee — permitted to access the licensed product under the agreement.",{"term":254,"definition":255},"Concurrent User","A licensing model counting the maximum number of users accessing the software at the same time, regardless of total registered users.",{"term":257,"definition":258},"Named User","A licensing model tying the right to use the product to identified individuals by name or username, irrespective of simultaneous access.",{"term":260,"definition":261},"Seat","A single unit of access under a license, typically corresponding to one authorized user or one installed instance of the software.",{"term":263,"definition":264},"Grant of License","The contractual clause in which the licensor formally gives the licensee permission to use the product under defined conditions, without transferring ownership.",{"term":266,"definition":267},"Perpetual License","A license with no end date, granting the licensee the right to use the specific licensed version indefinitely after a one-time payment.",{"term":269,"definition":270},"Subscription License","A time-limited license granting access for a defined period — typically monthly or annually — with access terminating upon non-renewal or non-payment.",{"term":272,"definition":273},"Intellectual Property Reservation","A clause explicitly stating that all IP rights in the licensed product remain with the licensor and are not transferred by the grant of license.",{"term":275,"definition":276},"Audit Right","A contractual right allowing the licensor to inspect the licensee's systems or records to verify compliance with user-count limits and usage restrictions.",{"term":278,"definition":279},"Warranty Disclaimer","A clause in which the licensor explicitly excludes implied warranties — such as merchantability and fitness for a particular purpose — limiting exposure for software defects.",{"term":281,"definition":282},"Limitation of Liability","A clause capping the licensor's maximum financial exposure to the licensee, typically set at the fees paid in the prior 12 months.",{"term":284,"definition":285},"Acceptable Use Policy","A set of rules attached to or incorporated in the license defining permitted and prohibited uses of the product by authorized users.",[287,292,297,302,307,312,317,322,327,332],{"name":288,"plain_english":289,"sample_language":290,"common_mistake":291},"Grant of license and authorized users","Defines the scope of the license — what the licensee may do with the product, how many users are covered, and whether the license is exclusive or non-exclusive.","Licensor hereby grants Licensee a non-exclusive, non-transferable license to use [PRODUCT NAME] for Licensee's internal business purposes for up to [NUMBER] Authorized Users during the License Term.","Failing to define 'Authorized User' with sufficient precision — leaving open whether contractors, affiliates, or temporary workers are included, which creates disputes when the licensor runs a compliance audit.",{"name":293,"plain_english":294,"sample_language":295,"common_mistake":296},"License type and term","States whether the license is perpetual or subscription-based, the start date, renewal mechanics, and what happens at the end of the term.","The License Term commences on [START DATE] and continues for [12] months, renewing automatically for successive one-year periods unless either party provides [30] days' written notice of non-renewal.","Using automatic renewal without a notice-of-non-renewal window — licensees often discover renewal charges after the fact and dispute them, leading to chargebacks and strained relationships.",{"name":298,"plain_english":299,"sample_language":300,"common_mistake":301},"Permitted use and restrictions","Lists what the licensee is explicitly allowed to do and, equally importantly, what is prohibited — including reverse engineering, sublicensing, and exceeding user limits.","Licensee shall not: (a) sublicense, sell, or transfer the Software; (b) reverse engineer, decompile, or disassemble the Software; (c) permit access by more than [NUMBER] Authorized Users concurrently; or (d) use the Software for the benefit of third parties.","Omitting a prohibition on using the software to provide services to third parties — without it, a licensee may commercially exploit the product as a bureau service without additional fees.",{"name":303,"plain_english":304,"sample_language":305,"common_mistake":306},"Intellectual property ownership","Confirms that all IP in the licensed product — including updates and derivative works — remains the licensor's sole property, and that the grant confers use rights only.","All right, title, and interest in and to the Software, including all intellectual property rights therein, remain exclusively with Licensor. This Agreement does not transfer any ownership interest to Licensee.","Including IP assignment language — even inadvertently — in a clause intended only to grant a use right. Any language suggesting the licensee 'owns' anything beyond the license right undermines the licensor's IP position.",{"name":308,"plain_english":309,"sample_language":310,"common_mistake":311},"Fees, payment, and taxes","States the license fee, payment schedule, late-payment consequences, and which party bears responsibility for applicable taxes such as VAT or sales tax.","Licensee shall pay the License Fee of $[AMOUNT] per year, invoiced on [DATE]. Amounts unpaid after [30] days accrue interest at [1.5]% per month. All fees are exclusive of applicable taxes, which Licensee shall pay in addition.","Not specifying who bears tax responsibility in a cross-border agreement — resulting in disputes over VAT, GST, or withholding tax obligations that neither party budgeted for.",{"name":313,"plain_english":314,"sample_language":315,"common_mistake":316},"Confidentiality","Requires both parties to protect non-public information exchanged under the agreement — including the software itself, pricing, and technical documentation — for a defined period.","Each party agrees to hold the other's Confidential Information in strict confidence and not to disclose it to any third party without prior written consent. This obligation survives termination for [3] years.","Excluding the software's source code, pricing, and documentation from the definition of Confidential Information — allowing the licensee to share technical details with competitors without any contractual remedy.",{"name":318,"plain_english":319,"sample_language":320,"common_mistake":321},"Warranty disclaimer and limitation of liability","Excludes implied warranties and caps the licensor's total financial liability — typically at the fees paid in the most recent 12-month period — protecting the licensor from disproportionate claims.","THE SOFTWARE IS PROVIDED 'AS IS.' LICENSOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL LICENSOR'S AGGREGATE LIABILITY EXCEED THE FEES PAID BY LICENSEE IN THE [12] MONTHS PRECEDING THE CLAIM.","Failing to write the disclaimer in all-caps or conspicuous formatting. In the US and several other jurisdictions, a warranty disclaimer must be conspicuous to be enforceable against a commercial counterparty.",{"name":323,"plain_english":324,"sample_language":325,"common_mistake":326},"Audit rights","Gives the licensor the right to audit the licensee's actual usage — typically once per year with advance notice — to verify compliance with user-count and deployment limits.","Licensor may, upon [30] days' written notice and no more than once per calendar year, audit Licensee's use of the Software. Licensee shall provide reasonable access to relevant records and systems. If an audit reveals underpayment exceeding [5]%, Licensee shall reimburse audit costs.","Not including a cost-reimbursement trigger for audits revealing material underpayment — without it, the licensor bears the full cost of discovering violations with no recovery mechanism.",{"name":328,"plain_english":329,"sample_language":330,"common_mistake":331},"Termination and effect of termination","Specifies the conditions allowing termination — material breach, insolvency, non-payment — and what happens afterward: cessation of use, data return or deletion, and which clauses survive.","Either party may terminate for material breach upon [30] days' written notice if the breach is not cured within that period. Upon termination, Licensee shall immediately cease use and destroy or return all copies of the Software. Sections [IP, Confidentiality, Liability] survive termination.","Not listing which clauses survive termination. Confidentiality, IP ownership, limitation of liability, and dispute resolution must survive — without explicit language, a court may hold they expire with the agreement.",{"name":333,"plain_english":334,"sample_language":335,"common_mistake":336},"Governing law and dispute resolution","Designates which jurisdiction's law governs the contract and how disputes are resolved — litigation, arbitration, or escalating mediation-then-arbitration — including the venue.","This Agreement is governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law principles. Disputes shall be resolved by binding arbitration administered by [AAA/JAMS/ICC] in [CITY], except either party may seek injunctive relief in any competent court.","Choosing a governing law with no connection to either party's actual location. Courts in several jurisdictions — particularly in the EU and Canada — will apply local mandatory consumer or IP protection laws regardless of what the contract states.",[338,343,348,353,358,363,368,373],{"step":339,"title":340,"description":341,"tip":342},1,"Identify both parties with full legal entity names","Enter the licensor's and licensee's full registered legal names, business addresses, and — if applicable — company registration numbers. Avoid using trade names or DBAs as the contracting parties.","Confirm the licensee's exact legal name from their corporate registry or signed purchase order — mismatches between the contract name and invoice name complicate enforcement.",{"step":344,"title":345,"description":346,"tip":347},2,"Define authorized users precisely","Decide whether the license covers named users, concurrent users, or all employees within a named entity. Define explicitly whether contractors, temporary staff, affiliates, and subsidiaries are included or excluded.","Named-user licenses are easier to audit and enforce than concurrent-user models but require more administrative upkeep when staff turns over.",{"step":349,"title":350,"description":351,"tip":352},3,"Set the user count and deployment scope","Enter the exact number of authorized users or seats. If the license covers multiple sites or a global deployment, specify which entities and locations are included. Attach a Schedule A listing authorized entities if the deployment is complex.","Build in a contractual process for adding seats mid-term — for example, additional users billed at a pro-rated daily rate — to avoid leaving revenue on the table when the licensee grows.",{"step":354,"title":355,"description":356,"tip":357},4,"Choose license type and term","Select perpetual or subscription. For subscription, enter the start date, initial term length, and auto-renewal mechanics. Confirm the notice period required to prevent renewal — 30 to 60 days is standard.","For enterprise clients, a 2- or 3-year initial term with locked pricing is often more attractive than annual renewal and reduces your own churn risk.",{"step":359,"title":360,"description":361,"tip":362},5,"Complete the fees, payment schedule, and tax clause","Enter the annual or one-time license fee, the invoice date, the payment due date, and the late-payment interest rate. Specify whether fees are exclusive of VAT, GST, or sales tax and which party bears those obligations.","State the currency explicitly — USD, CAD, GBP, or EUR — for any cross-border agreement. Ambiguous currency references generate disputes at renewal.",{"step":364,"title":365,"description":366,"tip":367},6,"Tailor permitted use and restriction clauses","Review the prohibited-use list and add any industry-specific restrictions — for example, prohibiting use in safety-critical systems, competitive benchmarking, or AI training data extraction. Remove any restrictions that are genuinely not applicable to your product.","A prohibition on using the software to train AI or machine-learning models is increasingly standard and worth including proactively.",{"step":369,"title":370,"description":371,"tip":372},7,"Set the limitation of liability cap","Confirm the liability cap amount — typically the fees paid in the prior 12 months. Decide whether to exclude consequential, indirect, and punitive damages from the cap or list them as uncapped exceptions.","Mutual liability caps — capping the licensee's liability for IP infringement claims as well — are more likely to be accepted by enterprise procurement teams and can accelerate deal close.",{"step":374,"title":375,"description":376,"tip":377},8,"Select governing law and dispute resolution method","Choose a governing jurisdiction connected to your primary place of business. Select binding arbitration for a private, faster process or court litigation if injunctive relief is likely. Confirm the chosen arbitration body (AAA, JAMS, ICC) and seat city.","For international licensees, ICC arbitration in a neutral city (e.g., New York or London) is more enforceable across borders than US domestic AAA arbitration.",[379,383,387,391,395,399],{"mistake":380,"why_it_matters":381,"fix":382},"Leaving 'Authorized User' undefined or vague","Without a clear definition, licensees extend access to contractors, affiliates, and partner organizations without paying for additional seats — and the licensor has no contractual basis to charge for the overage.","Define Authorized User explicitly in the Definitions section, specifying exactly which categories of personnel are included and which require a separate license.",{"mistake":384,"why_it_matters":385,"fix":386},"No audit rights clause","Without the right to inspect usage, the licensor has no contractual mechanism to detect or remedy over-deployment — meaning seat violations go uncompensated for the life of the agreement.","Include an annual audit right with reasonable notice, a cost-reimbursement trigger when violations exceed a defined threshold, and an obligation to purchase additional seats within 30 days of an audit finding.",{"mistake":388,"why_it_matters":389,"fix":390},"Warranty disclaimer in lowercase or body text","In the US under the UCC, and in several other jurisdictions, a warranty disclaimer must be conspicuous to be effective against a commercial buyer. A buried lowercase clause may be unenforceable.","Render the warranty disclaimer and limitation-of-liability clause in all-caps or bold text so conspicuousness is beyond dispute.",{"mistake":392,"why_it_matters":393,"fix":394},"Auto-renewal without a notice window or conspicuous disclosure","Enterprise procurement teams operating under purchase-order cycles often miss renewal dates, leading to disputed charges, chargebacks, and contract terminations that could have been avoided.","Set a clear non-renewal notice period — 30 to 60 days — and require the licensor to send a renewal reminder at least 45 days before the renewal date.",{"mistake":396,"why_it_matters":397,"fix":398},"No survival clause for key provisions","Without explicit survival language, IP ownership, confidentiality, and limitation-of-liability obligations may be construed as expiring with the agreement — eliminating post-termination protections that are critical to the licensor.","Add a dedicated survival clause listing every section that continues in force after termination: IP ownership, confidentiality, limitation of liability, audit rights for the contract period, and dispute resolution.",{"mistake":400,"why_it_matters":401,"fix":402},"Omitting a prohibition on AI training and benchmarking use","Licensees are increasingly feeding licensed software outputs and datasets into machine-learning pipelines or publishing competitive benchmark results — uses the licensor almost certainly did not intend to grant.","Add explicit prohibitions on using the software or its outputs to train AI models, develop competing products, or publish performance benchmarks without written consent.",[404,407,410,413,416,419,422,425,428],{"question":405,"answer":406},"What is a multi-user license agreement?","A multi-user license agreement is a legally binding contract between a software or digital-product licensor and a business customer that grants a defined number of authorized users — or all users within a named organization — the right to access and use the licensed product under specified conditions. Unlike a single-user EULA, it addresses user-count limits, seat management, audit rights, and organizational deployment scope in a single enforceable document.\n",{"question":408,"answer":409},"What is the difference between a named-user license and a concurrent-user license?","A named-user license grants access to specific, identified individuals by name or username, regardless of how many are logged in simultaneously. A concurrent-user license allows any user within the organization to access the software, but caps the number of simultaneous active sessions. Named-user models are easier to audit and enforce; concurrent-user models offer more flexibility for organizations whose employees don't all use the software at the same time. The right model depends on your product's usage patterns and the customer's staffing structure.\n",{"question":411,"answer":412},"Is a multi-user license agreement legally binding?","Yes — a multi-user license agreement is generally enforceable as a binding contract when it is properly executed with signatures from both parties, includes adequate consideration (the license fee), and meets the basic contract formation requirements of the governing jurisdiction. Clickwrap or shrink-wrap formats may also be enforceable for lower-value deployments, but a signed agreement is standard for enterprise deals and provides a clearer evidentiary record for dispute resolution.\n",{"question":414,"answer":415},"Does a multi-user license transfer ownership of the software?","No. A license grants the right to use the software under defined conditions but does not transfer ownership of the underlying code, IP, or product. The licensor retains full title and all intellectual property rights. This is the critical distinction between a license agreement and an asset sale — the licensee is paying for access, not ownership.\n",{"question":417,"answer":418},"How do audit rights work in a software license agreement?","Audit rights give the licensor the contractual right to inspect the licensee's systems or records — typically once per calendar year with 30 days' advance notice — to verify that actual usage complies with the agreed user count and deployment scope. If an audit reveals underpayment or over-deployment, the agreement typically requires the licensee to pay for additional seats retroactively plus, if the shortfall exceeds a threshold (commonly 5%), to reimburse the licensor's audit costs.\n",{"question":420,"answer":421},"What happens when a multi-user license agreement is terminated?","Upon termination, the licensee must immediately stop using the software, destroy or return all copies and documentation, and certify in writing that it has done so. Key provisions — including IP ownership, confidentiality, limitation of liability, and dispute resolution — typically survive termination for their stated durations. The licensor's obligation to refund prepaid fees for unused periods depends on whether termination was for cause or for convenience and should be addressed explicitly in the agreement.\n",{"question":423,"answer":424},"Should a multi-user license include a limitation of liability clause?","Yes — a limitation-of-liability clause is essential for software licensors. Without it, the licensor could theoretically be held responsible for the full downstream economic consequences of a software defect — lost profits, data loss, business interruption — which could dwarf the license fee many times over. A typical cap sets the licensor's total liability at the fees paid in the prior 12 months and excludes consequential, indirect, and punitive damages. The disclaimer must be conspicuous — typically all-caps — to be enforceable in most jurisdictions.\n",{"question":426,"answer":427},"Do I need a lawyer to draft a multi-user license agreement?","For standard B2B software deployments, a high-quality template reviewed for your specific product and jurisdiction is sufficient. Engage a lawyer when the deal involves significant revenue (typically above $50,000 per year), when the licensee is in a regulated industry with specific compliance requirements, when the agreement involves cross-border IP or data protection obligations, or when the licensee's procurement team has submitted a heavily redlined counterproposal that changes material terms.\n",{"question":429,"answer":430},"How does this agreement interact with a privacy or data processing agreement?","A multi-user license agreement governs software access rights and IP — it is not a data processing agreement. If the licensed software processes personal data belonging to the licensee's employees or customers, a separate Data Processing Agreement (DPA) is required under GDPR, the UK Data Protection Act 2018, and CCPA. The license agreement should reference the DPA and confirm that both documents together form the complete agreement governing the parties' relationship for data-related matters.\n",[432,436,440,444,448,452],{"industry":433,"icon_asset_id":434,"specifics":435},"SaaS / Technology","industry-saas","Seat-based or concurrent-user pricing models, automatic renewal tied to SaaS billing cycles, and data processing addenda required for GDPR-covered deployments.",{"industry":437,"icon_asset_id":438,"specifics":439},"Financial Services","industry-fintech","Regulatory compliance use-restriction clauses, SOC 2 and ISO 27001 certification references, and enhanced audit rights aligned with internal controls frameworks.",{"industry":441,"icon_asset_id":442,"specifics":443},"Healthcare","industry-healthtech","HIPAA Business Associate Agreement required alongside the license when the software processes protected health information; access controls tied to credentialed staff roles.",{"industry":445,"icon_asset_id":446,"specifics":447},"Education","industry-education","Site licenses covering all students and faculty at a named institution, FERPA compliance requirements, and discounted multi-year terms aligned to academic budget cycles.",{"industry":449,"icon_asset_id":450,"specifics":451},"Manufacturing","industry-manufacturing","Deployment across multiple plant locations covered under a single enterprise license, with per-site user schedules attached and ERP integration use-rights addressed explicitly.",{"industry":453,"icon_asset_id":454,"specifics":455},"Professional Services","industry-professional-services","User counts fluctuate with project staffing; agreements often include a floating-user pool and a contractual process for adding seats at a pre-agreed per-seat rate.",[457,460,463,466],{"vs":223,"vs_template_id":458,"summary":459},"end-user-license-agreement-eula-D12729","A EULA governs a single individual's right to use software, typically accepted via clickwrap during installation. A multi-user license agreement is a negotiated B2B contract covering an organization's entire user population, with explicit seat counts, audit rights, and commercial payment terms. EULAs are appropriate for consumer or single-seat deployments; multi-user agreements are required whenever a business purchases access for multiple employees.",{"vs":235,"vs_template_id":461,"summary":462},"reseller-agreement-D12757","A reseller agreement governs the right of a channel partner to market and sub-license the software to end customers. A multi-user license is granted directly to the end-customer organization. If you are structuring a channel distribution model, you need both: a reseller agreement with the channel partner and a form of multi-user license the partner delivers to each end customer.",{"vs":239,"vs_template_id":464,"summary":465},"technology-license-agreement-D1109","A technology license agreement is typically used to license patents, trade secrets, or underlying technology for integration into a third party's own products — covering sub-licensing, royalties, and development rights. A multi-user license covers end-use of a finished software product within a single organization. The technology license is the right document when the licensee will embed or redistribute the technology; the multi-user license governs internal deployment only.",{"vs":116,"vs_template_id":467,"summary":468},"master-service-agreement-D1302","A Master Service Agreement (MSA) governs the overall commercial relationship between a vendor and a client — covering professional services, deliverables, and general terms. A multi-user license is a focused agreement specifically for software access rights. When a software vendor also provides implementation, support, or consulting, both documents are needed: the MSA for services and the license agreement for product access rights, either as separate documents or as the MSA plus a software license addendum.",{"use_template":470,"template_plus_review":474,"custom_drafted":478},{"best_for":471,"cost":472,"time":473},"SaaS vendors and software companies licensing to SMB clients with straightforward seat-based deployments under $25,000 per year","Free","30–45 minutes",{"best_for":475,"cost":476,"time":477},"Enterprise deals above $25,000, cross-border deployments, regulated industries, or where the licensee has submitted significant redlines","$500–$1,500 for a technology lawyer review","2–5 business days",{"best_for":479,"cost":480,"time":481},"High-value enterprise licenses, complex IP portfolios, global deployments with multi-jurisdiction data obligations, or OEM arrangements","$2,500–$8,000+","2–4 weeks",[483,488,493,498],{"code":484,"name":485,"flag_asset_id":486,"note":487},"us","United States","flag-us","Software licenses are governed by contract law rather than the UCC Article 2 (goods) in most jurisdictions, though courts are split. Warranty disclaimers must be conspicuous under UCC §2-316 to be enforceable. California's CCPA may require a DPA alongside the license for software processing personal data. Non-compete clauses incorporated by reference into software agreements are unenforceable in California and several other states.",{"code":489,"name":490,"flag_asset_id":491,"note":492},"ca","Canada","flag-ca","Canadian courts treat software licenses as contracts of service rather than goods sales, so consumer protection statutes rarely apply to B2B software agreements. Quebec's Act Respecting the Legal Publicity of Enterprises requires certain contracts with Quebec enterprises to be available in French. PIPEDA and provincial privacy laws (notably Quebec Law 25) may require a data processing agreement when the software handles personal information.",{"code":494,"name":495,"flag_asset_id":496,"note":497},"uk","United Kingdom","flag-uk","The Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015 apply to limitation-of-liability clauses — in B2B agreements, liability caps must satisfy a reasonableness test. Post-Brexit, the UK GDPR (retained EU law) applies independently of EU GDPR and requires a separate DPA for any personal data processing. IP assignment and license terms are interpreted under the Copyright, Designs and Patents Act 1988.",{"code":499,"name":500,"flag_asset_id":501,"note":502},"eu","European Union","flag-eu","EU GDPR Article 28 requires a Data Processing Agreement whenever the licensed software processes personal data of EU data subjects — this is mandatory and cannot be waived by contract. The EU Software Directive (2009/24/EC) grants licensees certain non-waivable rights including the right to make a backup copy and observe the software's functioning. Limitation-of-liability clauses are subject to member-state mandatory rules and may not exclude liability for gross negligence or wilful misconduct in several countries including Germany and France.",[224,240,504,248,505,506,507,508,509,510,511,512],"reseller-agreement-D5202","non-disclosure-agreement-nda-D12692","custom-software-development-agreement-D787","service-level-agreement-D778","data-processing-agreement-D13954","intellectual-property-assignment-D5229","subscription-agreement-D12537","independent-contractor-agreement-D160","terms-and-conditions-D12667",{"emit_how_to":188,"emit_defined_term":188},{"primary_folder":96,"secondary_folder":515,"document_type":516,"industry":517,"business_stage":518,"tags":519,"confidence":524},"intellectual-property-and-licensing","agreement","software-and-technology","all-stages",[520,521,98,522,523],"intellectual-property","contract","multi-user","software-licensing",0.92,"\u003Ch2>What is a Multi-User License Agreement?\u003C/h2>\n\u003Cp>A \u003Cstrong>Multi-User License Agreement\u003C/strong> is a legally binding contract between a licensor — the individual or company that owns a software product or digital asset — and a licensee organization that grants a defined number of authorized users the right to access and use the licensed product under specified conditions. Unlike a single-user end-user license agreement, it addresses the organizational complexity of enterprise deployment: how many employees or contractors may use the product, whether access is tied to named individuals or concurrent sessions, how seat overages are detected and remedied, and how the agreement is renewed or terminated. Crucially, the agreement transfers no ownership of the software or underlying intellectual property — all IP rights remain with the licensor, and the licensee pays for access rights only.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Deploying software or digital content across an organization without a signed multi-user license agreement exposes both parties to serious legal and commercial risk. For licensors, the absence of a written agreement means no enforceable user limits, no audit rights to detect over-deployment, and no contractual basis to collect fees for unauthorized seats — leaving material revenue unrecovered for the life of the deployment. For licensees, operating without a signed license creates uncertainty about permitted use, data handling obligations, and what happens to their access and data if the relationship ends. A well-drafted multi-user license agreement eliminates that uncertainty: it defines exactly who may use the product, under what conditions, for how long, and at what cost — and it gives both parties a clear, enforceable framework for resolving the disputes that inevitably arise in enterprise software relationships.\u003C/p>\n",1779808866948]