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PURCHASE PRICE AND PAYMENT TERMS 2.1 The Buyer shall pay the Seller the total purchase price of [Purchase Price Amount] for the Product/Service as specified in Exhibit A. 2.2 Payment shall be made in accordance with the terms and schedule provided in Exhibit A. DELIVERY 3.1 The Seller shall deliver the Product/Service to the Buyer as outlined in Exhibit A. Delivery shall be made to the address specified in Exhibit A. INSPECTION AND ACCEPTANCE 4.1 The Buyer shall have a period of [Inspection Period] from the date of delivery to inspect the Product/Service. 4","Sales Agreement","4","https://templates.business-in-a-box.com/imgs/1000px/sales-agreement-D13769.png","https://templates.business-in-a-box.com/imgs/250px/13769.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13769.xml",{"title":99,"description":6},"sales agreement",[101,103],{"label":37,"url":102},"business-legal-agreements",{"label":104,"url":105},"Purchase & Sale Agreements","purchase-sale-agreement","/template/sales-agreement-D13769",{"description":108,"descriptionCustom":6,"label":109,"pages":110,"size":9,"extension":10,"preview":111,"thumb":112,"svgFrame":113,"seoMetadata":114,"parents":116,"keywords":115,"url":119},"DISTRIBUTION AGREEMENT This Distribution Agreement (the\" Agreement\"), is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Company\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [DISTRIBUTOR NAME] (the \"Distributor\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS the Company wishes to market the Products described in Schedule A (the \"Products\") through the Distributor, it is agreed as follows: DEFINITIONS When used in this Agreement, the following terms shall have the respective meanings indicated, such meanings to be applicable to both the singular and plural forms of the terms defined: \"Agreement\" means this agreement, the Schedules attached hereto and any documents included by reference, as each may be amended from time to time in accordance with the terms of this Agreement; \"Accessories\" means the accessories described in Exhibit A attached hereto, and includes any special devices manufactured by Company and used in connection with the operation of the Goods. Accessories may be deleted from or added to Exhibit A and their specifications and design may be changed by Company at its sole discretion at any time by mailing written notice of such changes to Distributor. Each change shall become effective [NUMBER] days following the date notice thereof is sent to Distributor. \"Affiliate means\" any company controlled by, controlling, or under common control with Company. Affiliate means any person, corporation or other entity: (i) which owns, now or hereafter, directly or indirectly [%] or more of any class of the voting stock of Company or is, now or hereafter, directly or indirectly, in effective control of Company; or (ii) [%] or more of any class of the voting stock of which Company, or a party described in paragraph (i), owns, now or hereafter, directly or indirectly, or of which Company, or a party described in paragraph (i), is, now or hereafter, directly or indirectly, in control. \"Customer\" means any person who purchases or leases Products from Distributor. \"Delivery Point\" means Company's facilities at [FULL ADDRESS]. Delivery point means Distributor's facilities at [FULL ADDRESS]. \"Exhibit\" means an exhibit attached to this agreement. \"Goods\" means those items described in Exhibit B. Goods may be deleted from or added to Exhibit B and their specifications and design may be changed by Company at its sole discretion at any time by mailing written notice of such changes to Distributor. Each change shall become effective [NUMBER] days following the date notice thereof is sent to Distributor. \"Products\" means Goods, Accessories, and Spare Parts. \"Spare Parts means\": (i) all parts and components of the Goods; (ii) any special devices used in connection with the maintenance or servicing of the Goods. Company warrants that a complete list of Spare Parts is set forth in Exhibit C. Spare parts may be deleted from or added to Exhibit C and their specifications and design may be changed by Company at its sole discretion at any time by mailing written notice of such changes to Distributor. Each change shall become effective [NUMBER] days following the date notice thereof is sent to Distributor. \"Specifications\" means those specifications set forth in Exhibit D. \"Territory\" means the following geographic area or areas: [SPECIFY]. \"Trademark\" means any trademark, logo, service mark or other commercial designation, whether or not registered, used to represent or describe the Products of Company, as set forth in Exhibit E. APPOINTMENT OF DISTRIBUTOR Company hereby appoints Distributor as Company's nonexclusive distributor of Products in the Territory, and Distributor accepts that position. It is understood that Company cannot lawfully prevent its distributors located elsewhere from supplying Products for sale or use within the Territory and that it has no obligation to do so. Distributor shall not solicit sales of Product or promote the sale of Products outside the Territory. Distributor shall not establish an office or warehouse outside the Territory for the sale of Products. REFERRALS If Company or any Affiliate is contacted by any party inquiring about the purchase of Products in the Territory (other than Distributor or a party designated by Distributor), Company shall, or shall cause that Affiliate to, refer such party to Distributor for handling. RELATIONSHIP OF PARTIES Distributor is an independent contractor and is not the legal representative or agent of Company for any purpose and shall have no right or authority (except as expressly provided in this Agreement) to incur, assume or create in writing or otherwise, any warranty over any of Company's employees, all of whom are entirely under the control of Company, who shall be responsible for their acts and omissions. Distributor shall, at its own expense, during the term of this Agreement and any extension thereof, maintain full insurance under any Workmen's Compensation Laws effective in the state or other applicable jurisdiction covering all persons employed by and working for it in connection with the performance of this Agreement, and upon request shall furnish Company with satisfactory evidence of the maintenance of such insurance. Distributor accepts exclusive liability for all contributions and payroll taxes required under [LAWS] or other payments under any laws of similar character in any applicable jurisdiction as to all persons employed by and working for it. Nothing contained in this Agreement shall be deemed to create any partnership or joint venture relationship between the parties. SALE OF PRODUCTS BY DISTRIBUTOR Distributor agrees to exercise its best efforts to develop the largest possible market for the Products in the Territory and shall continuously offer, advertise, demonstrate and otherwise promote the sale of Products in the Territory. The parties have consulted together and now agree that if Distributor's best efforts are used as provided in this Section, a minimum of [SPECIFY] Products (\"Annual Market Potential\") will be purchased and distributed in the Territory during the first year of this Agreement. At the beginning of each subsequent year hereunder the parties will consult together in good faith and agree on the Annual Market Potential applicable to that year; provided, however, that if they cannot agree, the Annual Market Potential for the immediately Preceding year will apply to the current year. COMPETING PRODUCTS Distributor agrees that it will not distribute or represent any Products in the Territory which compete with the Products during the term of this Agreement or any extensions thereof. ADVERTISING Distributor shall be entitled, during the term of the distributorship created by this Agreement and any extension thereof, to advertise and hold itself out as an authorized Distributor of the Products. At all times during the term of the distributorship created by this Agreement and any extension thereof, Distributor shall use the Trademarks in all advertisements and other activities conducted by Distributor to promote the sale of the Products. Distributor shall submit examples of all proposed advertisements and other promotional materials for the Products to Company for inspection and Distributor shall not use any such advertisements or promotional materials without having received the prior written consent of Company to do so. Distributor shall not, pursuant to this Agreement or otherwise, have or acquire any right, title or interest in or to Company's Trademarks. 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DEFINITIONS AND INTERPRETATION 1.1 Whenever used in this Agreement, the schedules thereto, or any ancillary document thereto, the following terms, unless the subject matter or context otherwise requires, shall have the following meanings: 1.1.1 \"Agreement\" means or refers to this Agreement as amended from time to time and any indenture, agreement or instrument supplemental or ancillary hereto or in implementation hereof; 1.1.2 \"Business Day\" means any day excluding Saturday, Sunday and any other day which in [STATE/PROVINCE], [COUNTRY] is a legal holiday or a day on which financial institutions are authorized by law or by local proclamation to close; 1.1.3 \"Person\" means any individual, company, corporation, partnership, firm, trust, sole proprietorship, government or entity howsoever designated or constituted; and 1.1.4 \"Product\" means or refers to [SPECIFY] sold pursuant to this Agreement. 1.2 Words importing the singular number include the plural and vice versa and words importing the masculine gender include the feminine and neuter genders. 1.3 The division of this Agreement into articles and insertion of headings is for convenience and reference only and shall not affect the construction or interpretation of this Agreement. 1.4 All dollar amounts referred to in this Agreement are in lawful money of [COUNTRY]. 1.5 The preamble hereto forms an integral part of this Agreement. 2. SALE AND PURCHASE OF PRODUCTS [YOUR COMPANY NAME] hereby agrees and undertakes to sell to the Purchaser, and the Purchaser agrees and undertakes to purchase from [YOUR COMPANY NAME], for the price and subject to the terms and conditions contained herein, the total requirements of Product needed by the Purchaser for its day-to-day manufacturing and distributing activities during the term of this Agreement. At the date of signing of the present Agreement, the Purchaser estimates its requirements for the current year at $[AMOUNT] of Product. 3. ORDERS AND DELIVERY OF PRODUCTS 3.1 Each order for Products purchased pursuant to this Agreement shall be in writing and shall be sent to the address of the party selling the Products by mail or by fax or in such other manner expressly agreed upon between the interested parties. 3.2 Unless otherwise expressly agreed upon between the parties or as provided in Section 4, the party selling the Products shall be responsible and shall pay for the delivery, to the other party at its address hereinabove mentioned, of such Products sold hereunder. 3.3 Unless otherwise expressly agreed upon between the parties, delivery of the Products purchased hereunder shall be completed within seven Business Days of the receipt, by the party selling the Products, of the written order for such Products. 3.4 In the event that a party fails to deliver any Products requested in an order within the period provided in subsection 3.3 hereinabove, the purchasing party shall be entitled to purchase, from any person, a quantity of Products equal to quantity of Products specified in such order. In such a case, the purchasing party shall be entitled to cancel the order for the Products specified in the order. The purchasing party shall, at the same time an order is made to an other person pursuant to this subsection, send to the other party, a copy of such order indicating the quantity and the price of the Products so purchased. 3.5 The title to the Products sold hereunder shall pass from the selling party to the purchasing party upon complete payment of the purchase price of the Products mentioned in Section 4 hereinafter. The risks of lost or damage to such Products sold hereunder shall pass from the selling party to the purchasing party at the date of the delivery of the Products. 3.6 Each party shall insure the Products purchased by it hereunder for the period starting on the date of receipt of the Products and terminating when complete payment for such Products is made and, upon request, shall provide the other party with the documents evidencing that the Products are so insured. 4. PRICE OF PRODUCTS 4.1 For the initial term of this Agreement stipulated in sub-section 6.1 hereinafter, the price of the Product sold by [YOUR COMPANY NAME] to the Purchaser hereunder shall be [SPECIFY PRICING SCHEME]. 4.2 The prices of the Products sold pursuant to this Agreement during any subsequent term provided for in sub-section 6.1 hereinafter shall be mutually agreed upon by the parties hereunder. 4.3 The prices of the Products determined pursuant to this section 4 shall be delivered prices and shall be increased by the amount of any taxes or other governmental charges payable with respect to the sale of the Products (other than income tax, business or real property taxes) now in effect or becoming effective after the date thereof. 5. TERMS OF PAYMENT 5.1 Each party shall pay to the other party at its address hereinabove mentioned, within [NUMBER] calendar days from the date of receipt of the Products purchased, the price for such Products as determined pursuant to section 4 hereinabove. 5.2 The price of the Products purchased hereunder will be discounted by [PERCENTAGE %] if complete payment for the Products is made within [NUMBER] calendar days of receipt by the purchasing party. 5.3 The Purchaser agrees to pay a monthly interest charge on overdue amounts for Products purchased hereunder calculated on the basis of an annual rate of interest equal to the prime rate in effect on the due date of payment, plus [PERCENTAGE % IN LETTERS] percent (PERCENTAGE %]). 6. TERM OF AGREEMENT 6.1 Subject to the provisions of sub-sections 6.2 to 6.4 hereinafter, this Agreement shall be in force for an initial term of one year commencing on the date of signature. This Agreement shall be automatically renewed for additional [NUMBER IN LETTERS] ([NUMBER]) year terms unless either party terminates it upon written notice given to the other party at least [NUMBER] calendar days prior to the end of the initial term or of any subsequent terms. 6.2 Notwithstanding the provisions of sub-section 6.1, this Agreement shall be automatically terminated in the event that the parties hereto fail to agree in writing, at the latest on the thirtieth day preceding the beginning of any subsequent term, on the price for the Products to be sold hereunder during such subsequent term as provided for in sub-section 4.3 hereinabove. 6.3 Notwithstanding the provisions of sub-section 6.1 and in addition to Section 6","Supply Agreement","6",62,"https://templates.business-in-a-box.com/imgs/1000px/supply-agreement-D918.png","https://templates.business-in-a-box.com/imgs/250px/918.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#918.xml",{"title":6,"description":6},[130,131],{"label":37,"url":102},{"label":37,"url":102},"supply agreement","/template/supply-agreement-D918",{"description":135,"descriptionCustom":6,"label":136,"pages":137,"size":138,"extension":10,"preview":139,"thumb":140,"svgFrame":141,"seoMetadata":142,"parents":143,"keywords":149,"url":150},"Sales Proposal Your business slogan here. Prepared By: [YOUR NAME] [YOUR JOB TITLE] Phone 555.555.5555 Email info@yourbusiness.com www.yourbusiness.com Statement of Confidentiality & Non-Disclosure This document contains proprietary and confidential information. All data submitted to [RECEIVING PARTY] is provided in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with [YOUR COMPANY NAME]. The recipient of this document agrees to inform present and future employees of [RECEIVING PARTY] who view or have access to its content of its confidential nature. The recipient agrees to instruct each employee that they must not disclose any information concerning this document to others except to the extent that such matter are generally known to, and are available for use by, the public. The recipient also agrees not to duplicate or distribute or permit others to duplicate or distribute any material contained herein without [YOUR COMPANY NAME]'s express written consent. [YOUR COMPANY NAME] retains all title, ownership and intellectual property rights to the material and trademarks contained herein, including all supporting documentation, files, marketing material, and multimedia. BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT. Table of Contents Executive Summary 3 1. Company Background 4 2. Identification of Needs 6 2.1 [RECEIVING PARTY NAME] Requirements 6 2.2 Additional Requirements 7 2.3 Assumptions 7 2.4 Needs Identification 7 2.5 Project Scope 8 3. Proposed Solution 9 3.1 Objectives 9 3.2 Solution 9 3.2.1 Deliverables 9 3.2.2 Requirements vs. Solution 9 3.2.3 [PROJECT TITLE] Team 10 4. Why Choose [COMPANY NAME]? 11 4.1 Benefits of Our Proposed Plan 11 4.2 Competitive Advantages 11 4.3 Team Qualifications 13 4.4 Success Stories 13 5. Implementation Plan 14 5.1 Methodology 14 5.2 Production Schedule 14 5.3 Testing & Evaluation 15 5.3.1 Performance metrics 16 6. Costs OR Budget 17 6.1 Cost Breakdown 17 6.2 Payment Terms 18 6.3 Guarantees 19 7. Conclusion 20 Appendix A 21 Appendix B 22 Executive Summary [YOUR COMPANY NAME] is pleased to present [RECEIVING PARTY NAME] with this proposal for the [SPECIFY NAME] project. We understand the [DESCRIBE PROBLEM or NEED] that [RECEIVING PARTY NAME] is faced with and recognize the unique opportunity to [DESCRIBE OPPORTUNITY TO SOLVE PROBLEM OR FULFILL NEED]. We believe that the [SPECIFY] market is in its [GROWTH or MATURING or OTHER] stage and that we are uniquely positioned to successfully [SPECIFY]. Having duly examined your requirements, we are confident that our proposed [PLAN OF ACTION or SOLUTION] will effectively address your needs. Our goal is to [BRIEFLY DESCRIBE OBJECTIVE(S)] by [BRIEFLY DESCRIBE STRATEGY or SOLUTION] and to complete this by [DATE], for a total cost of [AMOUNT]. By implementing our [STRATEGY or SOLUTION], [RECEIVING PARTY NAME] will: [LIST KEY BENEFITS OF USING YOUR SOLUTION] [LIST KEY BENEFITS OF USING YOUR SOLUTION] [LIST KEY BENEFITS OF USING YOUR SOLUTION] [LIST KEY BENEFITS OF USING YOUR SOLUTION] Our unique ability to [DESCRIBE SKILLS] and our successful track record in [MENTION RELEVANT EXPERIENCE] makes us an enviable partner in this project. We look forward to forming a mutually rewarding relationship with [RECEIVING PARTY NAME]. 1. Company Background Founded in [DATE] by [FOUNDERS OR GROUP], [TENDERER] (www.website.com) is the maker of the popular [SPECIFY] OR offers [DESCRIBE SERVICES] services. Our [PRODUCT/SERVICE] is known for [SPECIFY]. We have been quite successful in [SPECIFY] and notably in [SPECIFY RELEVANT ACCOMPLISHMENTS]. [YOUR COMPANY NAME] currently serves over [NUMBER] customers in [SPECIFY REGION OR MARKET] and employs [NUMBER] people in the greater [CITY] area. It has won numerous awards for its [PRODUCT/SERVICE]. Mission Statement: The company's mission is to [SPECIFY]. [SERVICES PROVIDED or PRODUCTS]: [LIST YOUR PRODUCTS/SERVICES] [LIST YOUR PRODUCTS/SERVICES] [LIST YOUR PRODUCTS/SERVICES] Offices Locations: [CITY] (Headquarters) [CITY] [CITY] [CERTIFICATIONS or ACCREDITATIONS or MEMBERSHIPS]: [CERTIFICATION or ACCREDITATION or MEMBERSHIP] [CERTIFICATION or ACCREDITATION or MEMBERSHIP] [CERTIFICATION or ACCREDITATION or MEMBERSHIP] Awards: [AWARD] [AWARD] [AWARD] Last year's financial results [OPTIONAL]: Revenues: [AMOUNT] Profit: [AMOUNT] For a detailed look at key employees please see section 4.3 \"Team Qualifications\". [ADDITIONAL OPTIONAL ELEMENTS: Company history Legal structure Organizational chart Board of directors Principal shareholders Financial projections] 2. Identification of Needs 2.1 [RECEIVING PARTY NAME] Requirements [YOUR COMPANY NAME] understands the requirements to be as such: General Requirements: [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] Technical Requirements: [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] [STATE REQUIREMENTS] Reporting/Monitoring Methods: [METHOD] [METHOD] [METHOD] Evaluation Methods: [METHOD] [METHOD] [METHOD] Timeline Requirements: Proposal Submittal Supplier Selection Project Start Initial review Project completion [DATE] [DATE] [DATE] [DATE] [DATE] Cost Requirements: Monthly Budget Total Budget Budget Overrun penalty [AMOUNT] [AMOUNT] [AMOUNT] 2.2 Additional Requirements [YOUR COMPANY NAME] has identified the following requirements that should be met in order to successfully complete this project: [ADDITIONAL REQUIREMENT] [ADDITIONAL REQUIREMENT] [ADDITIONAL REQUIREMENT] 2.3 Assumptions The following assumptions were made when preparing this proposal: [ASSUMPTION] [ASSUMPTION] [ASSUMPTION] 2.4 Needs Identification [RECEIVING PARTY NAME] has the following needs: [SPECIFY]. After analyzing different scenarios and taking into account the strengths and expertise of both companies, we see the following [NUMBER] potential solutions: [SPECIFY SOLUTION] [SPECIFY SOLUTION] [SPECIFY SOLUTION] Industry trends, notably [SPECIFY TRENDS], have shaped our proposed solution as described in section 3.2. [YOUR COMPANY NAME] will be instrumental in helping [RECEIVING PARTY NAME] reach its [MARKET AUDIENCE], address its clients' needs and stave off the threat of [SPECIFY MARKET/COMPETITIVE THREATS]. [ADDITIONAL OPTIONAL ELEMENTS: Company SWOT analysis (Strengths / Weaknesses / Opportunities / Threats) Competitive landscape Barriers to entry] 2.5 Project Scope This project will involve over [NUMBER] [RECEIVING PARTY NAME] employees and require the coordination of [SPECIFY] departments in offices in [SPECIFY CITIES]. The successful implementation of [SPECIFY YOUR SOLUTION], will dramatically effect [SPECIFY] and [SPECIFY]. Please view [APPENDIX X] for a diagram illustrating the overall workflow and scope of the project. 3. Proposed Solution 3.1 Objectives We have analyzed the present situation and believe the following objectives must be achieved: [SHORT DESCRIPTION OF OBJECTIVE] [SHORT DESCRIPTION OF OBJECTIVE] [SHORT DESCRIPTION OF OBJECTIVE] 3.2 Solution [DETAILED DESCRIPTION OF YOUR INTENDED STRATEGY AND THE SOLUTION THAT WILL HELP ACHIEVE IT] [EXPLANATION OF HOW YOUR SOLUTION WILL HELP REACH OBJECTIVES WHILE ADDRESSING REQUIREMENTS] 3.2.1 Deliverables In the course of this project, we will deliver the following: [LIST THE MAIN PRODUCT DELIVERABLES] [LIST THE MAIN PRODUCT DELIVERABLES] [LIST THE MAIN PRODUCT DELIVERABLES] [LIST THE MAIN PRODUCT DELIVERABLES] [LIST THE MAIN PRODUCT DELIVERABLES] 3.2.2 Requirements vs. Solution The following table shows how each requirement will be addressed: Requirements Solutions Deliverables [SHORT DESCRIPTION] [EXPLAIN HOW THE SOLUTION MEETS THE NEEDS] [SPECIFY THE RELATED DELIVERABLE] Table 1. [PROJECT TITLE] Requirements & Solutions 3.2","Sales Proposal","21",189,"https://templates.business-in-a-box.com/imgs/1000px/sales-proposal-D1272.png","https://templates.business-in-a-box.com/imgs/250px/1272.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#1272.xml",{"title":6,"description":6},[144,146],{"label":18,"url":145},"sales-marketing",{"label":147,"url":148},"Sales Proposals","sales-proposals","sales proposal","/template/sales-proposal-D1272",{"description":152,"descriptionCustom":6,"label":153,"pages":8,"size":9,"extension":10,"preview":154,"thumb":155,"svgFrame":156,"seoMetadata":157,"parents":159,"keywords":158,"url":162},"Payment Plan Agreement By this contract, [BORROWER'S NAME] agrees to pay for the services rendered by [NAME OF THE LENDER], hereafter known as \"Lender,\" by the following schedule in exchange for [SPECIFY]. By this agreement, it is agreed that a payment of [SPECIFY AMOUNT] will be surrendered to the Lender every [WEEK/MONTH], for the next [SPECIFY THE NUMBER OF WEEKS/MONTHS] until the total of the payment required, which is [SPECIFY] has been delivered. The first payment will start [SPECIFY DATE] and will end [SPECIFY DATE]. The payment schedule will take the following form:","Payment Plan Agreement","https://templates.business-in-a-box.com/imgs/1000px/payment-plan-agreement-D12663.png","https://templates.business-in-a-box.com/imgs/250px/12663.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12663.xml",{"title":158,"description":6},"payment plan agreement",[160,161],{"label":37,"url":102},{"label":37,"url":102},"/template/payment-plan-agreement-D12663",{"description":164,"descriptionCustom":6,"label":165,"pages":166,"size":9,"extension":10,"preview":167,"thumb":168,"svgFrame":169,"seoMetadata":170,"parents":172,"keywords":171,"url":177},"NON-DISCLOSURE AGREEMENT (NDA) This Non-Disclosure Agreement (the \"Agreement\") is made and effective [DATE], BETWEEN: [YOUR COMPANY NAME] (the \"Disclosing Party\"), a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] AND: [RECEIVING PARTY NAME] (the \"Receiving Party\"), an individual with his main address located at OR a corporation organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] WHEREAS, Receiving Party has been or will be engaged in the performance of work on [DESCRIBE]; and in connection therewith will be given access to certain confidential and proprietary information; and WHEREAS, Receiving Party and Disclosing Party wish to evidence by this Agreement the manner in which said confidential and proprietary material will be treated. NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":171,"description":6},"non disclosure agreement nda",[173,174],{"label":37,"url":102},{"label":175,"url":176},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",false,{"seo":180,"reviewer":193,"legal_disclaimer":197,"quick_facts":198,"at_a_glance":200,"personas":204,"variants":229,"glossary":253,"clauses":290,"how_to_fill":341,"common_mistakes":382,"faqs":407,"industries":435,"comparisons":460,"diy_vs_lawyer":474,"jurisdictions":487,"related_template_ids_curated":508,"schema":515,"classification":516},{"meta_title":181,"meta_description":182,"primary_keyword":183,"secondary_keywords":184},"Customer Revival Product Sales Template (Free Word)","Free customer revival product sales template to re-engage lapsed customers with a binding sales agreement. Covers pricing, terms, delivery, and incentives. Free Word and PDF download.","customer revival product sales template",[185,186,187,188,189,190,191,192],"customer reactivation sales agreement","lapsed customer sales contract","win-back sales agreement template","customer revival agreement template free","product sales reactivation contract","customer win-back offer letter","re-engagement sales contract template","customer revival product sales word template",{"name":194,"credential":195,"reviewed_date":196},"Bruno Goulet","CEO, Business in a Box","2026-05-02",true,{"difficulty":199,"legal_review_recommended":197,"signature_required":197,"notarization_required":178},"medium",{"what_it_is":201,"when_you_need_it":202,"whats_inside":203},"A Customer Revival Product Sales agreement is a binding contract between a seller and a lapsed or inactive customer that formalizes the terms under which the customer re-engages to purchase products. This free Word download lets you document re-engagement pricing, promotional incentives, delivery terms, and payment conditions in a single signed agreement you can export as PDF and execute in minutes.\n","Use it when reaching out to customers who have stopped purchasing — whether dormant for 90 days or several years — and offering them a structured re-engagement deal. It is especially valuable when the revival offer includes special pricing, extended payment terms, or bundled incentives that differ from your standard sales terms.\n","Parties and background, product descriptions and quantities, re-engagement pricing and incentive terms, payment schedule, delivery and acceptance conditions, representations and warranties, confidentiality of offer terms, and governing law with dispute resolution.\n",[205,209,213,217,221,225],{"title":206,"use_case":207,"icon_asset_id":208},"Sales managers","Formalizing win-back offers to dormant B2B accounts with special pricing","persona-sales-manager",{"title":210,"use_case":211,"icon_asset_id":212},"Small business owners","Re-engaging lapsed retail or wholesale customers with a documented sales agreement","persona-small-business-owner",{"title":214,"use_case":215,"icon_asset_id":216},"Account executives","Converting a verbal re-engagement commitment into a signed purchase contract","persona-account-executive",{"title":218,"use_case":219,"icon_asset_id":220},"E-commerce operators","Documenting a structured win-back offer with fulfillment and return terms","persona-ecommerce-operator",{"title":222,"use_case":223,"icon_asset_id":224},"Wholesale distributors","Reviving inactive distributor accounts under updated product and pricing terms","persona-wholesale-distributor",{"title":226,"use_case":227,"icon_asset_id":228},"Product managers","Launching a targeted reactivation campaign backed by a formal sales agreement","persona-product-manager",[230,234,237,241,244,247,250],{"situation":231,"recommended_template":232,"slug":233},"Re-engaging a lapsed B2B product buyer with a one-time promotional offer","Customer Revival Product Sales Agreement","customer-revival-product-sales-D1297",{"situation":235,"recommended_template":236,"slug":233},"Reactivating a customer for a service rather than a physical product","Customer Revival Services Agreement",{"situation":238,"recommended_template":239,"slug":240},"Onboarding a brand-new customer for the first time","Product Sales Agreement","sales-agreement-D13769",{"situation":242,"recommended_template":122,"slug":243},"Setting up ongoing supply of products under a recurring arrangement","supply-agreement-D918",{"situation":245,"recommended_template":136,"slug":246},"Offering a lapsed customer a discount via a formal written offer letter","sales-proposal-D1272",{"situation":248,"recommended_template":109,"slug":249},"Re-engaging a wholesale distributor with updated terms and pricing","distribution-agreement-D12544",{"situation":251,"recommended_template":153,"slug":252},"Reviving a customer through a negotiated settlement of an overdue account","payment-plan-agreement-D12663",[254,257,260,263,266,269,272,275,278,281,284,287],{"term":255,"definition":256},"Revival Offer","A time-limited, documented proposal to a lapsed customer offering special pricing, terms, or incentives to resume purchasing.",{"term":258,"definition":259},"Lapsed Customer","A customer who has not made a purchase within a defined period — typically 90 days to 24 months — and is targeted for re-engagement.",{"term":261,"definition":262},"Win-Back Campaign","A structured commercial effort to reactivate dormant customers through targeted outreach, promotional pricing, and a formal sales agreement.",{"term":264,"definition":265},"Reactivation Incentive","A discount, bonus product, extended payment term, or other commercial benefit offered exclusively to encourage a lapsed customer to resume buying.",{"term":267,"definition":268},"Net Payment Terms","The number of days after invoice date by which the buyer must remit payment — for example, Net 30 means full payment is due 30 days after the invoice is issued.",{"term":270,"definition":271},"Acceptance","The customer's unconditional agreement to the terms of the revival offer, typically evidenced by signature on the agreement and/or submission of a purchase order.",{"term":273,"definition":274},"Delivery Terms (Incoterms)","Internationally recognized rules defining who bears the cost, risk, and responsibility for goods at each stage of delivery — e.g., EXW, FOB, or DDP.",{"term":276,"definition":277},"Force Majeure","A clause excusing a party from performance obligations when an extraordinary event beyond its control — such as a natural disaster or government action — prevents fulfillment.",{"term":279,"definition":280},"Limitation of Liability","A clause capping the maximum financial exposure one party can have to the other — typically expressed as a multiple of the contract value or a fixed dollar amount.",{"term":282,"definition":283},"Governing Law","The jurisdiction whose laws are chosen to interpret and enforce the agreement, regardless of where either party is physically located.",{"term":285,"definition":286},"Entire Agreement Clause","A provision stating that the signed contract supersedes all prior negotiations, emails, and verbal promises — preventing either party from introducing outside evidence to change its terms.",{"term":288,"definition":289},"Confidentiality of Offer Terms","A restriction preventing the revived customer from disclosing the special pricing or incentive terms to third parties, protecting the seller's commercial pricing strategy.",[291,296,301,306,311,316,321,326,331,336],{"name":292,"plain_english":293,"sample_language":294,"common_mistake":295},"Parties and recitals","Identifies the seller and buyer as legal entities, states the nature of their prior relationship, and records the commercial context — that the buyer has been inactive and the seller wishes to revive the relationship.","This Customer Revival Product Sales Agreement ('Agreement') is entered into as of [DATE] between [SELLER LEGAL NAME], a [STATE/COUNTRY] [ENTITY TYPE] ('Seller'), and [BUYER LEGAL NAME], a [STATE/COUNTRY] [ENTITY TYPE] ('Buyer'). Buyer was previously a customer of Seller and has not placed a purchase order since [DATE]. Seller wishes to re-engage Buyer under the terms set out herein.","Using a trade name instead of the registered legal entity for either party. If the named entity does not match the party's corporate registration, enforcing payment or delivery obligations in court becomes unnecessarily complicated.",{"name":297,"plain_english":298,"sample_language":299,"common_mistake":300},"Product description and quantity","Specifies exactly which products are covered by the revival offer — SKUs, model numbers, descriptions, and quantities — so there is no ambiguity about what the buyer is purchasing.","Seller agrees to sell and Buyer agrees to purchase the following products: [PRODUCT NAME / SKU], Qty: [X] units; [PRODUCT NAME / SKU], Qty: [X] units, as further described in Schedule A attached hereto.","Describing products in general terms such as 'assorted goods' without referencing a schedule or SKU list. Vague product descriptions lead to disputes over whether the correct items were delivered and whether the order was fulfilled.",{"name":302,"plain_english":303,"sample_language":304,"common_mistake":305},"Revival pricing and incentive terms","States the special re-engagement price, any discount from standard list price, bundled bonuses, and the expiry date after which the offer lapses and standard pricing applies.","In consideration of Buyer's re-engagement, Seller offers a revival price of $[AMOUNT] per unit (representing a [X]% discount from standard list price of $[AMOUNT]). This revival pricing is valid for orders placed on or before [EXPIRY DATE]. Additional incentive: [BONUS PRODUCT / FREE SHIPPING / EXTENDED TERMS] as set out in Schedule B.","Omitting the offer expiry date. Without a defined deadline, the buyer may attempt to invoke the discounted pricing months later, creating a pricing dispute and margin erosion.",{"name":307,"plain_english":308,"sample_language":309,"common_mistake":310},"Payment terms and schedule","Defines when and how the buyer must pay — full amount on delivery, deposit plus balance on Net 30, or an installment schedule — and the consequences of late payment.","Buyer shall pay the total purchase price of $[AMOUNT] as follows: (a) a deposit of [X]% ($[AMOUNT]) due upon execution; (b) the remaining balance of $[AMOUNT] due Net [30/60] days from the invoice date. Overdue amounts accrue interest at [X]% per month from the due date.","Setting payment terms without specifying the trigger event for the clock to start. 'Net 30' is ambiguous unless the agreement states whether it runs from invoice date, ship date, or delivery date.",{"name":312,"plain_english":313,"sample_language":314,"common_mistake":315},"Delivery, risk of loss, and acceptance","States the delivery method, expected lead time, the Incoterm that determines when risk transfers from seller to buyer, and the conditions under which the buyer formally accepts the goods.","Seller shall deliver the products to [DELIVERY ADDRESS] within [X] business days of receipt of the deposit. Delivery is on [FOB / DDP / EXW] terms. Buyer shall inspect goods within [X] business days of delivery and notify Seller in writing of any non-conformance. Failure to notify within this period constitutes acceptance.","Failing to specify a rejection window. Without a defined inspection period, the buyer may claim defects weeks after delivery, making it difficult for the seller to investigate the complaint or contest a return.",{"name":317,"plain_english":318,"sample_language":319,"common_mistake":320},"Representations and warranties","Records the seller's promises about the products — that they conform to specification, are free from defects, and comply with applicable laws — and the buyer's promise that it has authority to enter the agreement.","Seller warrants that the products (a) conform to the specifications in Schedule A, (b) are free from material defects in materials and workmanship for [X] days from delivery, and (c) comply with applicable laws and regulations in [JURISDICTION]. Buyer represents that it has full authority to enter this Agreement and is not subject to any restriction preventing performance.","Including an implied warranty of fitness for a particular purpose without knowing the buyer's intended use. If the buyer uses the product in an application the seller was unaware of, this warranty may create unexpected liability.",{"name":322,"plain_english":323,"sample_language":324,"common_mistake":325},"Confidentiality of revival offer terms","Prevents the buyer from disclosing the special re-engagement pricing or incentive terms to competitors, other customers, or the public, protecting the seller's standard pricing structure.","Buyer agrees to keep the revival pricing, discounts, and incentive terms set out in this Agreement strictly confidential and shall not disclose them to any third party without the prior written consent of Seller. This obligation survives termination of the Agreement for a period of [X] years.","Omitting this clause entirely. When revival discounts become known to other active customers, they routinely demand the same pricing — eroding margins and creating most-favored-customer disputes.",{"name":327,"plain_english":328,"sample_language":329,"common_mistake":330},"Limitation of liability","Caps the maximum damages either party can claim against the other — typically the total value of the transaction — and excludes indirect, consequential, and punitive damages.","In no event shall either party be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to this Agreement. Each party's total liability shall not exceed the total purchase price paid or payable under this Agreement.","Using a boilerplate limitation clause that excludes liability for gross negligence or fraud. Courts in many jurisdictions will refuse to enforce limitation clauses that purport to exclude liability for intentional misconduct.",{"name":332,"plain_english":333,"sample_language":334,"common_mistake":335},"Term, termination, and cancellation","States how long the agreement remains in effect, which party may terminate and under what conditions, and what happens to unfulfilled orders or paid deposits upon termination.","This Agreement commences on the date of execution and continues until all obligations are fulfilled, unless earlier terminated. Either party may terminate for material breach upon [X] days' written notice if the breach is not cured within the notice period. Upon termination, Seller shall refund any deposit paid for unshipped goods within [X] business days.","Not addressing what happens to the deposit on termination. Sellers who retain deposits after cancellation without a contractual right to do so frequently face payment disputes and chargebacks.",{"name":337,"plain_english":338,"sample_language":339,"common_mistake":340},"Governing law and dispute resolution","Specifies which jurisdiction's law governs the agreement and how disputes are resolved — negotiation, mediation, binding arbitration, or court — including the venue.","This Agreement is governed by the laws of [STATE / PROVINCE / COUNTRY], without regard to conflict-of-law principles. Any dispute arising under this Agreement shall first be subject to good-faith negotiation for [30] days. If unresolved, disputes shall be submitted to binding arbitration administered by [AAA / JAMS / applicable body] in [CITY], except that either party may seek injunctive relief in a court of competent jurisdiction.","Choosing a governing law jurisdiction that has no meaningful connection to either party's place of business. Some courts will refuse to apply a chosen governing law if it appears designed solely to circumvent mandatory consumer or commercial protections where the buyer is located.",[342,347,352,357,362,367,372,377],{"step":343,"title":344,"description":345,"tip":346},1,"Identify and verify both parties' legal entity names","Enter the full registered legal name of both the seller and the buyer — not trade names or brand names. Confirm the buyer's current legal name against their prior purchase records or a business registry check.","A quick Companies House, state registry, or CRA lookup takes two minutes and prevents the wrong entity being named in a binding contract.",{"step":348,"title":349,"description":350,"tip":351},2,"Attach a product schedule with SKUs and specifications","Complete Schedule A with every product covered by the revival offer, including SKU or model numbers, descriptions, specifications, and unit quantities. Reference this schedule in the main body of the agreement.","Listing products in a separate schedule lets you update quantities or add lines without amending the main contract — use this structure from the start.",{"step":353,"title":354,"description":355,"tip":356},3,"Set the revival pricing and define the offer expiry date","State the special re-engagement price per unit, the percentage discount from standard list price, any bundled incentives, and the precise date by which the buyer must execute and return the agreement for the pricing to apply.","A 14–21 day window creates urgency without rushing the buyer. Shorter windows often trigger pushback; longer windows reduce the win-back conversion rate.",{"step":358,"title":359,"description":360,"tip":361},4,"Define payment terms with a specific trigger date","Choose a payment structure — deposit plus balance, full payment on delivery, or Net 30/60 — and state explicitly whether the clock starts from invoice date, ship date, or confirmed delivery date.","For first revival orders, a 30–50% deposit protects the seller from a buyer who re-engages but fails to pay, while giving the buyer confidence that you will fulfill.",{"step":363,"title":364,"description":365,"tip":366},5,"Complete the delivery and acceptance terms","Enter the delivery address, expected lead time in business days, the applicable Incoterm (FOB, DDP, or EXW are most common), and the inspection and rejection window — typically 5–10 business days after delivery.","For international shipments, DDP (Delivered Duty Paid) simplifies the buyer's experience and removes customs friction that can stall re-engagement.",{"step":368,"title":369,"description":370,"tip":371},6,"Tailor the warranty period to your product category","Set a warranty duration appropriate for the product — 30–90 days for consumables, 6–12 months for hardware or equipment — and specify the remedy: repair, replacement, or refund.","Limit warranty scope to defects arising under normal use. Clearly exclude damage from misuse, unauthorized modification, or storage outside specified conditions.",{"step":373,"title":374,"description":375,"tip":376},7,"Add the confidentiality clause for revival pricing","Set the duration of the pricing confidentiality obligation — typically 2–3 years — and confirm it survives termination of the agreement. This protects your standard pricing with other customers.","Consider adding a liquidated damages figure for breach of the confidentiality clause — a specific dollar amount is easier to enforce than proving actual loss.",{"step":378,"title":379,"description":380,"tip":381},8,"Execute before the offer expiry date","Both parties must sign before the revival offer's expiry date for the special pricing to apply. Use a timestamped eSign tool to record execution and store the countersigned copy.","Send a calendar reminder to your sales contact three days before the expiry date — most unsigned agreements lapse through inaction, not refusal.",[383,387,391,395,399,403],{"mistake":384,"why_it_matters":385,"fix":386},"Omitting an offer expiry date on revival pricing","Without an expiry date, buyers may attempt to invoke discounted pricing weeks or months after the offer was made, creating margin erosion and pricing disputes with your active customer base.","Set a specific calendar date — typically 14–21 days from the agreement date — as the deadline for the buyer to execute. State that standard pricing applies automatically after that date.",{"mistake":388,"why_it_matters":389,"fix":390},"Vague product descriptions without a schedule","Describing products as 'assorted items' or 'standard product line' gives the buyer grounds to dispute whether the correct goods were shipped, increasing return and chargeback risk.","Attach a Schedule A listing every SKU, model number, unit quantity, and specification. Reference the schedule explicitly in the product description clause.",{"mistake":392,"why_it_matters":393,"fix":394},"No inspection and rejection window","Without a defined period for the buyer to inspect and formally reject non-conforming goods, defect claims can arise weeks after delivery — at which point the seller cannot reasonably investigate or mitigate.","Include a 5–10 business day inspection window from confirmed delivery, with a requirement that rejection notices be sent in writing and specify the defect in detail.",{"mistake":396,"why_it_matters":397,"fix":398},"Skipping the confidentiality clause for revival pricing","When revival discounts become known to full-price customers, they routinely demand the same terms — triggering renegotiations, most-favored-customer disputes, and systematic margin erosion.","Include an explicit confidentiality obligation covering pricing, discounts, and incentive terms, with a survival period of at least two years after the agreement terminates.",{"mistake":400,"why_it_matters":401,"fix":402},"No deposit or milestone payment on the first revival order","Lapsed customers carry higher credit risk than active accounts. Shipping goods on full Net 30 terms to a customer who stopped buying exposes the seller to non-payment with no recourse short of collections.","Require a deposit of 30–50% of the order value on execution, with the balance due Net 30 from delivery. This aligns seller exposure with buyer commitment.",{"mistake":404,"why_it_matters":405,"fix":406},"Governing law clause with no real connection to either party","Courts in the buyer's jurisdiction may refuse to apply a distant governing law that appears designed to circumvent local consumer or commercial protection rules, leaving the enforceability of the entire agreement in doubt.","Choose a governing law that corresponds to the seller's principal place of business or the buyer's jurisdiction, and confirm the choice is consistent with applicable mandatory law rules in both locations.",[408,411,414,417,420,423,426,429,432],{"question":409,"answer":410},"What is a customer revival product sales agreement?","A customer revival product sales agreement is a binding contract between a seller and a lapsed or inactive customer that formalizes the terms under which the customer re-engages to purchase products. It documents the special re-engagement pricing, incentive terms, delivery conditions, payment schedule, and any confidentiality obligations that apply to the offer — replacing informal emails or verbal commitments with an enforceable document.\n",{"question":412,"answer":413},"When should I use a customer revival agreement instead of a standard sales contract?","Use a customer revival agreement when the terms you are offering a lapsed customer differ materially from your standard sales terms — for example, when you are offering a one-time discount, extended payment terms, bundled bonus products, or free shipping not available to active customers. A standard sales contract does not capture the re-engagement context, the offer expiry date, or the confidentiality obligations that protect your pricing with other customers.\n",{"question":415,"answer":416},"Does a customer revival agreement need to be signed to be enforceable?","Yes. Enforceability generally requires evidence of offer, acceptance, and consideration — all of which are most clearly established by a signed written agreement. An email acceptance may be sufficient in some jurisdictions, but a signed contract eliminates ambiguity about the exact terms accepted, the date of acceptance, and the authority of the person who agreed. Always execute the agreement before the offer expiry date.\n",{"question":418,"answer":419},"How long should the revival pricing offer remain open?","A window of 14–21 calendar days from the agreement date is typical and commercially effective. Shorter windows — under 7 days — often trigger pushback and can damage a re-emerging relationship. Longer windows of 30 days or more reduce urgency and lower conversion rates. Set the expiry date as a specific calendar date rather than a number of days to avoid ambiguity.\n",{"question":421,"answer":422},"Can I include a confidentiality clause in a product sales agreement?","Yes, and it is strongly advisable when revival pricing represents a material discount from your standard list price. A confidentiality clause prevents the buyer from disclosing the special terms to competitors, other customers, or the public. It is a standard commercial provision and is generally enforceable in most jurisdictions as long as its duration and scope are reasonable.\n",{"question":424,"answer":425},"What payment terms should I use for a customer revival order?","For lapsed customers re-engaging for the first time, a 30–50% deposit on execution with the balance due Net 30 from delivery is a common and prudent structure. This reflects the higher credit risk of a reactivated account while keeping the terms attractive enough to close the deal. For customers with a strong prior payment history, full Net 30 from invoice may be appropriate. Always specify whether the payment clock runs from invoice date, ship date, or confirmed delivery date.\n",{"question":427,"answer":428},"What delivery terms should I use for a product revival agreement?","For domestic orders, FOB (seller's warehouse or destination) is the most common structure. For international revival orders, DDP (Delivered Duty Paid) simplifies the buyer's experience by putting all freight, insurance, and customs obligations on the seller — reducing friction that could stall a fragile re-engagement. Always pair the Incoterm with a specific expected delivery window expressed in business days.\n",{"question":430,"answer":431},"Does this agreement protect me if the buyer claims the products were defective?","A properly drafted warranty and acceptance clause provides significant protection. By requiring the buyer to inspect goods within a defined window — typically 5–10 business days — and submit written rejection notices that specify the defect, you limit the seller's exposure to claims raised well after delivery. The warranty clause should also define the remedy clearly as repair, replacement, or refund at the seller's election, and exclude damage from misuse or improper storage.\n",{"question":433,"answer":434},"Do I need a lawyer to use a customer revival product sales agreement?","For standard domestic product revival orders with a known customer, a well-structured template is generally sufficient. Legal review is worth considering for high-value revival orders, international transactions, customers in jurisdictions with complex consumer or commercial law, or situations involving significant IP or proprietary product information. A lawyer can also advise whether any mandatory local rules — such as consumer protection statutes or implied warranty regimes — override any of the drafted terms.\n",[436,440,444,448,452,456],{"industry":437,"icon_asset_id":438,"specifics":439},"Wholesale and distribution","industry-wholesale","High-volume SKU lists, tiered revival pricing by volume bracket, and extended Net 60 terms to ease re-entry for distributors managing cash flow constraints.",{"industry":441,"icon_asset_id":442,"specifics":443},"Manufacturing","industry-manufacturing","Lead-time commitments tied to production schedules, materials surcharge disclosures, and delivery terms that account for freight and customs on cross-border component orders.",{"industry":445,"icon_asset_id":446,"specifics":447},"Retail and e-commerce","industry-retail","SKU-level product schedules, promotional bundle definitions, return and exchange windows aligned with consumer protection rules, and drop-ship delivery instructions.",{"industry":449,"icon_asset_id":450,"specifics":451},"Technology and hardware","industry-technology","Software license or firmware terms incorporated by reference, hardware warranty periods, RMA (return merchandise authorization) procedures, and export control compliance representations.",{"industry":453,"icon_asset_id":454,"specifics":455},"Food and beverage","industry-food-beverage","Shelf-life and best-before date disclosures, cold-chain delivery requirements, recall notification obligations, and compliance with FDA or EFSA labeling regulations.",{"industry":457,"icon_asset_id":458,"specifics":459},"Professional services and consulting","industry-professional-services","Product-based deliverables such as report packages or data subscriptions, licensing of proprietary methodology, and usage restrictions on revived-order materials.",[461,465,468,471],{"vs":462,"vs_template_id":463,"summary":464},"Standard Product Sales Agreement","product-sales-agreement-D12648","A standard product sales agreement governs a new or ongoing customer relationship at regular commercial terms. A customer revival agreement is specifically structured for lapsed accounts and adds re-engagement incentive terms, an offer expiry date, and confidentiality of revival pricing — none of which appear in a standard sales contract. Use the standard agreement for active customers and the revival version for win-back situations.",{"vs":236,"vs_template_id":466,"summary":467},"customer-revival-services-D1298","A customer revival services agreement re-engages a lapsed customer for professional or consulting services rather than physical products. It focuses on scope of work, deliverables, and service-level commitments rather than product specifications, delivery terms, and risk of loss. Use the product version when the re-engagement involves tangible goods and the services version when it involves labor or expertise.",{"vs":136,"vs_template_id":469,"summary":470},"sales-proposal-D12782","A sales proposal is a non-binding document that outlines what you are offering and invites acceptance. It does not create enforceable obligations on either party. A customer revival product sales agreement is a signed contract — it binds both parties to deliver and pay under the stated terms. Use a proposal early in the re-engagement conversation and convert it to a signed agreement once the customer is ready to commit.",{"vs":109,"vs_template_id":472,"summary":473},"distribution-agreement-D155","A distribution agreement governs an ongoing, multi-order relationship between a supplier and a distributor covering territory, exclusivity, minimum purchase obligations, and brand standards. A customer revival agreement is a single-transaction or short-term document focused on re-engaging a dormant account under a specific promotional offer. Once a revived distributor is consistently ordering again, a full distribution agreement is the appropriate long-term governing document.",{"use_template":475,"template_plus_review":479,"custom_drafted":483},{"best_for":476,"cost":477,"time":478},"Standard domestic product revival orders with known customers, order values under $25,000","Free","20–30 minutes",{"best_for":480,"cost":481,"time":482},"Revival orders exceeding $25,000, international transactions, or customers in heavily regulated jurisdictions","$300–$700","1–3 days",{"best_for":484,"cost":485,"time":486},"High-value or strategic account reactivations involving IP, complex cross-border logistics, or disputed prior balances","$1,000–$3,500+","1–2 weeks",[488,493,498,503],{"code":489,"name":490,"flag_asset_id":491,"note":492},"us","United States","flag-us","Product sales contracts are primarily governed by Article 2 of the Uniform Commercial Code (UCC), which implies warranties of merchantability and fitness for purpose unless explicitly disclaimed. Revival pricing confidentiality clauses are generally enforceable as standalone commercial restrictions. State-specific consumer protection statutes — such as California's CLRA — may apply if the buyer is a consumer rather than a business. Limitation of liability clauses that exclude gross negligence or willful misconduct are unenforceable in most states.",{"code":494,"name":495,"flag_asset_id":496,"note":497},"ca","Canada","flag-ca","Product sales are governed provincially — Ontario's Sale of Goods Act, British Columbia's Sale of Goods Act, and Quebec's Civil Code each impose implied warranties that cannot be entirely excluded by contract with a consumer buyer. Quebec requires that agreements with Quebec-domiciled parties be available in French. Revival pricing confidentiality obligations are enforceable but must be reasonable in scope and duration. Limitation of liability clauses are scrutinized under provincial consumer protection legislation for B2C transactions.",{"code":499,"name":500,"flag_asset_id":501,"note":502},"uk","United Kingdom","flag-uk","The Sale of Goods Act 1979 and the Consumer Rights Act 2015 imply satisfactory quality and fitness for purpose warranties that cannot be excluded in B2C transactions. In B2B revival agreements, exclusion clauses are enforceable subject to the reasonableness test under the Unfair Contract Terms Act 1977. Confidentiality of pricing is routinely included in commercial sales contracts and is enforceable. Post-Brexit, EU VAT and customs rules no longer apply to UK-EU product sales — ensure delivery terms reflect the correct customs responsibility.",{"code":504,"name":505,"flag_asset_id":506,"note":507},"eu","European Union","flag-eu","The EU Sale of Goods Directive (2019/771) harmonizes minimum two-year conformity guarantees for goods sold to consumers across member states — these cannot be waived by contract. In B2B revival agreements, parties have substantial freedom to set terms, but limitation of liability clauses must not exclude liability for fraud or intentional harm. GDPR applies to any personal data processed in connection with the revival outreach. Cross-border product revival orders within the EU benefit from the single market, but VAT registration obligations may arise depending on the seller's transaction volumes in each member state.",[240,233,249,243,246,252,509,510,511,512,513,514],"non-disclosure-agreement-nda-D12692","purchase-order-D1411","sales-invoice-D383","credit-note-D13639","service-agreement-D12711","exclusive-sollicitation-sales-commission-agreement-D1242",{"emit_how_to":197,"emit_defined_term":197},{"primary_folder":102,"secondary_folder":517,"document_type":518,"industry":519,"business_stage":520,"tags":521,"confidence":527},"sales-and-purchase","agreement","general","growth",[522,523,524,525,526],"contract","pricing","customer-retention","sales-agreement","re-engagement",0.85,"\u003Ch2>What is a Customer Revival Product Sales Agreement?\u003C/h2>\n\u003Cp>A \u003Cstrong>Customer Revival Product Sales Agreement\u003C/strong> is a binding contract between a seller and a lapsed or inactive customer that formalizes the terms under which the customer re-engages to purchase products. Unlike a standard sales contract, it is structured specifically for win-back situations — documenting the special re-engagement pricing, time-limited incentives, delivery conditions, and confidentiality obligations that govern the revival offer. It converts a verbal or email-based re-engagement conversation into an enforceable document that protects both parties from pricing disputes, delivery misunderstandings, and non-payment risk.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Relying on informal emails or verbal agreements to re-engage lapsed customers creates four concrete risks simultaneously. First, there is no enforceable record of the special pricing terms — the buyer can claim a different discount was agreed, or attempt to invoke the revival price on future orders beyond the intended window. Second, without a signed acceptance clause, the seller has no clear trigger for when the buyer committed, making it difficult to enforce payment deadlines or pursue overdue balances. Third, absent a confidentiality clause, a revived customer may share your promotional pricing with active accounts — triggering most-favored-customer demands and systematic margin erosion. Fourth, no inspection and rejection window means defect claims can surface weeks after delivery, with no contractual basis to limit them. A signed Customer Revival Product Sales Agreement closes all four gaps before the first unit ships, giving your sales team a professional, credible document that reinforces — rather than undermines — the commercial relationship you are working to rebuild.\u003C/p>\n",1781185954941]