[{"data":1,"prerenderedAt":513},["ShallowReactive",2],{"document-computer-technician-job-description-D11637":3},{"document":4,"label":23,"preview":11,"thumb":24,"thumb600":25,"description":5,"descriptionCustom":6,"apiDescription":5,"pages":8,"extension":10,"parents":26,"breadcrumb":30,"related":34,"customDescModule":174,"customdescription":6,"mdFm":175,"mdProseHtml":512},{"description":5,"descriptionCustom":6,"label":7,"pages":8,"size":9,"extension":10,"preview":11,"thumb":12,"svgFrame":13,"seoMetadata":14,"parents":16,"keywords":15},"JOB DESCRIPTION COMPUTER TECHNICIAN Brief description The position of computer technician consists of providing technical assistance to computer system users, and answering questions or resolving computer problems for clients in person, via telephone or from a remote location. It also consists of providing assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. 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The Corporation may, in its sole discretion, increase or reduce the duties, or modify the title and job description, of the Employee from time to time, and any such increase, reduction or modification shall not be deemed a termination of this Agreement. ACCEPTANCE OF EMPLOYMENT Employee accepts employment with the Corporation upon the terms set forth above and agrees to devote all Employee's time, energy and ability to the interests of the Corporation, and to perform Employee's duties in an efficient, trustworthy and business-like manner. DEVOTION OF TIME TO EMPLOYMENT The Employee shall devote the Employee's best efforts and substantially all of the Employee's working time to performing the duties on behalf of the Corporation. The Employee shall provide services during the hours that are scheduled by the Corporation management. The Employee shall be prompt in reporting to work at the assigned time. NO CONFLICT OF INTEREST Employee shall not engage in any other business while employed by the Corporation. Employee shall not engage in any activity that conflicts with the Employees duties to the Corporation. Employee shall not provide any service or lend any aid or assistance to any party that competes with the services offered by the Corporation. Employee shall not provide any services to clients or prospective clients of the Corporation outside of the provision of services for the Corporation, whether such services are provided with or without compensation or remuneration. CORPORATION PROPERTY Employee acknowledges and agrees that while employed by the Corporation the Employee may be provided with use of computer equipment and other property of the Corporation. The use and possession of the such items shall be subject to any policies, requirements or restrictions established by the Corporation. Such items may only be used in performance of the Employee's duties for the corporation. On request of the Corporation, the Employee shall immediately deliver any such items to the Corporation. Upon termination of employment, Employee shall have the affirmative duty to return any such item to the Corporation whether a request is made or not. The obligation to return Corporation property shall extend and include any and all work product, client property, proprietary rights, intangible property, and all other property of the corporation regardless of the form or medium. COMPENSATION The Corporation shall pay the Employee such hourly compensation as determined by the Corporation. Payment shall be at the same time as the Corporations usual payroll to other employees. BONUS & BENEFITS Payment of any bonuses shall be at the complete discretion of the Corporation. No guarantee or representation that any bonuses will be paid has been made to the Employee. Standard benefits that are provided to other non-management employees shall be offered to the Employee, subject to the Corporation's policies and the terms and conditions of such benefits. WITHHOLDING All sums payable to Employee under this Agreement will be reduced by all federal, state, local, and other withholdings and similar taxes and payments required by applicable law. QUALIFICATIONS OF EMPLOYEE The employee shall satisfy all of the qualification that are established by the Corporation. TERM OF AGREEMENT There shall be no guaranteed term of employment. Employer acknowledges and agrees that Employee shall be an \"At Will\" Employee and that Employee's employment may be terminated at any time by the Corporation, with or without cause. FEES FROM EMPLOYEE'S WORK The Corporation shall have exclusive authority to determine the fees, or a procedure for establishing the fees, to be charged to clients by the Corporation for services that are provided by the Employee. All sums paid to the Employee or the Corporation in the way of fees, in cash or in kind, or otherwise for services of the Employee, shall, except as otherwise specifically agreed by the Corporation, be and remain the property of the Corporation and shall be included in the Corporation's name in such checking account or accounts as the Corporation may from time to time designate. CLIENTS AND CLIENT RECORDS The Corporation shall have the authority to determine who will be accepted as clients of the Corporation, and the Employee recognizes that such clients accepted are clients of the Corporation and not the Employee. All client records and files of any type concerning clients of the Corporation shall belong to and remain the property of the Corporation, notwithstanding the subsequent termination of the employment. POLICIES AND PROCEDURES The Corporation shall have the authority to establish from time to time the policies and procedures to be followed by the Employee in performing services for the Corporation. This may include, but is not necessarily limited to, employment policies, computer use policies, Internet access policies, email policies, and all other policies, procedures, directives, and mandates established by the Corporation, whether or not in written form or formally adopted. Employee shall abide by the provisions of any contract entered into by the Corporation under which the Employee provides services. Employee shall comply with the terms and conditions of any and all contracts entered by the Corporation. TERMINATION Employee acknowledges and agrees that Employee is an \"at will\" employee of the Corporation. As such, no term of employment is created hereby and employee may be terminated at any time in the sole discretion of the Corporation, whether there exists any cause for termination or not. CREATIONS AND INVENTIONS Employee acknowledges and agrees that any and all work product of the Employee that is conceived or created during the Employee's employment with the Corporation is the exclusive property of the Corporation. This shall include any and all copyrights, trade secrets, confidential information, patents, trademarks, trade dress, ideas, concepts, plans, business plans, business concepts, techniques, inventions, drawings, artwork, logos, graphics, web pages, databases, software, programs, CGI's, plug ins, applications, brochures, inventions, marketing plans and concepts, and all other ideas and work product of the Employee. The Employee acknowledges and agrees that all creations shall be \"works made for hire\" as defined in the [ACT OR CODE]. Notwithstanding the fact that this material may be considered to be a work made for hire, Employee agrees, during Employee's employment and thereafter, which covenant shall survive any termination of the employment relationship, to execute any and all documents requested by the Corporation to confirm the Corporation's ownership and control of all such material, including but not limited to assignments of copyright, confirmations of work for hire status, waivers of proprietary rights, copyright application, and any other documents requested by Corporation. RESTRICTIVE COVENANTS","Employment Agreement_At Will Employee","7","https://templates.business-in-a-box.com/imgs/1000px/employment-agreement_at-will-employee-D541.png","https://templates.business-in-a-box.com/imgs/250px/541.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#541.xml",{"title":91,"description":6},"employment agreement_at will employee",[93,95,98],{"label":18,"url":94},"human-resources",{"label":96,"url":97},"Hire an Employee","hire-employee",{"label":99,"url":100},"Legal Agreements","business-legal-agreements","/template/employment-agreement_at-will-employee-D541",{"description":103,"descriptionCustom":6,"label":104,"pages":105,"size":106,"extension":10,"preview":107,"thumb":108,"svgFrame":109,"seoMetadata":110,"parents":111,"keywords":115,"url":116},"INDEPENDENT CONTRACTOR AGREEMENT This Independent Contractor Agreement (\"Agreement\") is made and effective [Date], BETWEEN: [INDEPENDENT CONTRACTOR NAME] (the \"Independent Contractor\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [COMPLETE ADDRESS] AND: [YOUR COMPANY NAME] (the \"Company\"), a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE], with its head office located at: [YOUR COMPLETE ADDRESS] RECITALS Independent Contractor is engaged in providing [Describe] business services, its Employer Tax I.D. Number is [Insert], and its Business License Number is [insert]. Independent Contractor has complied with all Federal, State, and local laws regarding business permits, sales permits, licenses, reporting requirements, tax withholding requirements, and other legal requirements of any kind that may be required to carry out said business and the Scope of Work which is to be performed as an Independent Contractor pursuant to this Agreement. Independent Contractor is or remains open to conducting similar tasks or activities for clients other than the Company and holds themselves out to the public to be a separate business entity. Company desires to engage and contract for the services of the Independent Contractor to perform certain tasks as set forth below. Independent Contractor desires to enter into this Agreement and perform as an independent contractor for the company and is willing to do so on the terms and conditions set forth below. NOW, THEREFORE, in consideration of the above recitals and the mutual promises and conditions contained in this Agreement, the Parties agree as follows: TERMS This Agreement shall be effective commencing [Date], and shall continue until terminated at the completion of the Scope of Work which shall occur no later than [Date] or by either party as otherwise provided herein. STATUS OF INDEPENDENT CONTRACTOR This Agreement does not constitute a hiring by either party. It is the parties intentions that Independent Contractor shall have an independent contractor status and not be an employee for any purposes, including, but not limited to, [laws]. Independent Contractor shall retain sole and absolute discretion in the manner and means of carrying out their activities and responsibilities under this Agreement. This Agreement shall not be considered or construed to be a partnership or joint venture, and the Company shall not be liable for any obligations incurred by Independent Contractor unless specifically authorized in writing. Independent Contractor shall not act as an agent of the Company, ostensibly or otherwise, nor bind the Company in any manner, unless specifically authorized to do so in writing. TASKS, DUTIES, AND SCOPE OF WORK Independent Contractor agrees to devote as much time, attention, and energy as necessary to complete or achieve the following: [Describe]. The above to be referred to in this Agreement as the \"Scope of Work\". It is expected that the Scope of Work will completed by [Date]. Independent Contractor shall additionally perform any and all tasks and duties associated with the Scope of Work set forth above, including but not limited to, work being performed already or related change orders. Independent Contractor shall not be entitled to engage in any activities which are not expressly set forth by this Agreement. The books and records related to the Scope of Work set forth in this Agreement shall be maintained by the Independent Contractor at the Independent Contractor's principal place of business and open to inspection by Company during regular working hours. Documents to which Company will be entitled to inspect include, but are not limited to, any and all contract documents, change orders/purchase orders and work authorized by Independent Contractor or Company on existing or potential projects related to this Agreement. Independent Contractor shall be responsible to the management and directors of Company, but Independent Contractor will not be required to follow or establish a regular or daily work schedule. Supply all necessary equipment, materials and supplies. Independent Contractor will not rely on the equipment or offices of Company for completion of tasks and duties set forth pursuant to this Agreement. Any advice given Independent Contractors regarding the scope of work shall be considered a suggestion only, not an instruction. Company retains the right to inspect, stop, or alter the work of Independent Contractor to assure its conformity with this Agreement. ASSURANCE OF SERVICES Independent Contractor will assure that the following individuals (the \"Key Employees\") will be available to perform, and will perform, the Services hereunder until they are completed (identify by title and name as applicable): [Name of Key Employee, Title] [Name of Key Employee, Title] The Key Employees may be changed only with the prior written approval of the Company, which approval shall not be unreasonably withheld. COMPENSATION Independent Contractor shall be entitled to compensation for performing those tasks and duties related to the Scope of Work as follows: [Describe] Such compensation shall become due and payable to Independent Contractor in the following time, place, and manner: [Describe] NOTICE CONCERNING WITHHOLDING OF TAXES Independent Contractor recognizes and understands that it will receive a [specify tax] statement and related tax statements, and will be required to file corporate and/or individual tax returns and to pay taxes in accordance with all provisions of applicable Federal and State law. Independent Contractor hereby promises and agrees to indemnify the Company for any damages or expenses, including attorney's fees, and legal expenses, incurred by the Company as a result of independent contractor's failure to make such required payments. AGREEMENT TO WAIVE RIGHTS TO BENEFITS Independent Contractor hereby waives and foregoes the right to receive any benefits given by Company to its regular employees, including, but not limited to, health benefits, vacation and sick leave benefits, profit sharing plans, etc. This waiver is applicable to all non-salary benefits which might otherwise be found to accrue to the Independent Contractor by virtue of their services to Company, and is effective for the entire duration of Independent Contractor's agreement with Company. This waiver is effective independently of Independent Contractor's employment status as adjudged for taxation purposes or for any other purpose. Neither this Agreement, nor any duties or obligations under this Agreement may be assigned by either party without the consent of the other. TERMINATION This Agreement may be terminated prior to the completion or achievement of the Scope of Work by either party giving [number] days written notice. Such termination shall not prejudice any other remedy to which the terminating party may be entitled, either by law, in equity, or under this Agreement. NON-DISCLOSURE OF TRADE SECRETS, CUSTOMER LISTS AND OTHER PROPRIETARY INFORMATION Independent Contractor agrees not to disclose or communicate, in any manner, either during or after Independent Contractor's agreement with Company, information about Company, its operations, clientele, or any other information, that relate to the business of Company including, but not limited to, the names of its customers, its marketing strategies, operations, or any other information of any kind which would be deemed confidential, a trade secret, a customer list, or other form of proprietary information of Company. Independent Contractor acknowledges that the above information is material and confidential and that it affects the profitability of Company. ","Independent Contractor Agreement","6",62,"https://templates.business-in-a-box.com/imgs/1000px/independent-contractor-agreement-D160.png","https://templates.business-in-a-box.com/imgs/250px/160.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#160.xml",{"title":6,"description":6},[112],{"label":113,"url":114},"Consultant & Contractors","consulting-contractor-business","independent contractor agreement","/template/independent-contractor-agreement-D160",{"description":118,"descriptionCustom":6,"label":119,"pages":120,"size":9,"extension":10,"preview":121,"thumb":122,"svgFrame":123,"seoMetadata":124,"parents":126,"keywords":125,"url":129},"[DATE] [CONTACT NAME] [ADDRESS] [ADDRESS 2] [CITY, STATE/PROVINCE] [ZIP/POSTAL CODE] SUBJECT: JOB OFFER FOR [DESCRIBE] Dear [CANDIDATE NAME]: Congratulations! [Company name] is excited to offer you the position of [job title] with an expected start date of [day, month, year] at a starting salary of [dollar amount] per [hour, year, etc.]. You can expect to receive payment [weekly, biweekly, monthly, etc.], starting on [date of first pay period]. We must wrap up a few more formalities, including the successful completion of your [background check, drug screening, reference check, etc.]. As the [job title], you will report to [manager/supervisor name and title] at [workplace location] from [hours of day, days of week]","Job Offer Letter Long","1","https://templates.business-in-a-box.com/imgs/1000px/job-offer-letter-long-D12769.png","https://templates.business-in-a-box.com/imgs/250px/12769.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12769.xml",{"title":125,"description":6},"job offer letter long",[127,128],{"label":18,"url":94},{"label":96,"url":97},"/template/job-offer-letter-long-D12769",{"description":131,"descriptionCustom":6,"label":132,"pages":133,"size":134,"extension":10,"preview":135,"thumb":136,"svgFrame":137,"seoMetadata":138,"parents":139,"keywords":144,"url":145},"Employee Handbook Understanding employment at [YOUR COMPANY NAME] Revised on [DATE] Prepared By: [YOUR NAME] [YOUR JOB TITLE] Phone 555.555.5555 Email info@yourbusiness.com www.yourbusiness.com Table of Content Table of Content 2 Welcome to [YOUR COMPANY NAME]! 5 1. Organization Description 6 1.1 Introductory Statement 6 1.2 Customer Relations 6 1.3 Products and Services Provided 7 1.4 Facilities and Location(s) 7 1.5 The History of [YOUR COMPANY NAME] 7 1.6 Management Philosophy 7 1.7 Goals 8 2. The Employment 9 2.1 Nature of Employment 9 2.2 Employee Relations 9 2.3 Equal Employment Opportunity 10 2.4 Diversity 10 2.5 Business Ethics and Conduct 12 2.6 Personal Relationships in the Workplace 13 2.7 Conflicts of Interest 13 2.8 Outside Employment 14 2.9 Non-Disclosure 15 2.10 Disability Accommodation 16 2.11 Job Posting and Employee Referrals 17 2.12 Whistleblower Policy 18 2.13 Accident and First Aid 20 3. Employment Status and Records 21 3.1 Employment Categories 21 3.2 Access to Personnel Files 22 3.3 Personnel Data Changes 23 3.4 Probation Period 23 3.5 Employment Applications 24 3.6 Performance Evaluation 24 3.7 Job Descriptions 25 3.8 Salary Administration 25 3.9 Professional Development 26 4. Employee Benefit Programs 27 4.1 Employee Benefits 27 4.2 Vacation Benefits 27 4.3 Military Service Leave 29 4.4 Religious Observance 29 4.5 Holidays 29 4.6 Workers Insurance 30 4.7 Sick Leave Benefits 31 4.8 Bereavement Leave 32 4.9 Relocation Benefits 33 4.10 Educational Assistance 33 4.11 Health Insurance 34 4.12 Life Insurance 35 4.13 Long Term Disability 35 4.14 Marriage, Maternity and Parental Leave 36 5. Timekeeping / Payroll 40 5.1 Timekeeping 40 5.2 Paydays 40 5.3 Employment Termination 41 5.4 Administrative Pay Corrections 42 6. Work Conditions and Hours 43 6.1 Work Schedules 43 6.2 Absences 43 6.3 Jury Duty 45 6.4 Use of Phone and Mail Systems 45 6.5 Smoking 46 6.6 Meal Periods 46 6.7 Overtime 46 6.8 Use of Equipment 47 6.9 Telecommuting 47 6.10 Emergency Closing 48 6.11 Business Travel Expenses 49 6.12 Visitors in the Workplace 51 6.13 Computer and Email Usage 51 6.14 Internet Usage 52 6.15 Workplace Monitoring 54 6.16 Workplace Violence Prevention 55 7. Employee Conduct & Disciplinary Action 57 7.1 Employee Conduct and Work Rules 57 7.2 Sexual and Other Unlawful Harassment 58 7.3 Attendance and Punctuality 60 7.4 Personal Appearance 60 7.5 Return of Property 61 7.6 Resignation and Retirement 61 7.7 Security Inspections 62 7.8 Progressive Discipline 62 7.9 Problem Resolution 64 7.10 Workplace Etiquette 65 7.11 Suggestion Program 67 Acknowledgement of Receipt 68 Welcome to [YOUR COMPANY NAME]! On behalf of your colleagues, we welcome you to [YOUR COMPANY NAME] and wish you every success here. At [YOUR COMPANY NAME], we believe that each employee contributes directly to the growth and success of the company, and we hope you will take pride in being a member of our team. This handbook was developed to describe some of the expectations of our employees and to outline the policies, programs, and benefits available to eligible employees. Employees should become familiar with the contents of the employee handbook as soon as possible, for it will answer many questions about employment with [YOUR COMPANY NAME]. We believe that professional relationships are easier when all employees are aware of the culture and values of the organization. This guide will help you to better understand our vision for the future of our business and the challenges that are ahead. We hope that your experience here will be challenging, enjoyable, and rewarding. Again, welcome! [PRESIDENT NAME] President & CEO 1. Organization Description 1.1 Introductory Statement This handbook is designed to acquaint you with [YOUR COMPANY NAME] and provide you with information about working conditions, employee benefits, and some of the policies affecting your employment. You should read, understand, and comply with all provisions of the handbook. It describes many of your responsibilities as an employee and outlines the programs developed by [YOUR COMPANY NAME] to benefit employees. One of our objectives is to provide a work environment that is conducive to both personal and professional growth. No employee handbook can anticipate every circumstance or question about policy. As [YOUR COMPANY NAME] continues to grow, the need may arise and [YOUR COMPANY NAME] reserves the right to revise, supplement, or rescind any policies or portion of the handbook from time to time as it deems appropriate, in its sole and absolute discretion. Employees will be notified of such changes to the handbook as they occur. 1.2 Customer Relations Customers are among our organization's most valuable assets. Every employee represents [YOUR COMPANY NAME] to our customers and the public. The way we do our jobs presents an image of our entire organization. Customers judge all of us by how they are treated with each employee contact. Therefore, one of our first business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers. [YOUR COMPANY NAME] will provide customer relations and services training to all employees with extensive customer contact. Customers who wish to lodge specific comments or complaints should be directed to the [TITLE AND NAME OF THE PERSON RESPONSIBLE] for appropriate action. Our personal contact with the public, our manners on the telephone, and the communications we send to customers are a reflection not only of ourselves, but also of the professionalism of [YOUR COMPANY NAME]. Positive customer relations not only enhance the public's perception or image of [YOUR COMPANY NAME], but also pay off in greater customer loyalty and increased sales and profit. 1.3 Products and Services Provided You will find more information about our products and services by reading the [YOUR COMPANY NAME] Corporate Brochures. 1.4 Facilities and Location(s) Head Office: [ADDRESS] [CITY], [STATE] [ZIP/POSTAL CODE] [COUNTRY] 1.5 The History of [YOUR COMPANY NAME] [DESCRIBE THE HISTORY OF YOUR COMPANY HERE] 1.6 Management Philosophy [YOUR COMPANY NAME] management philosophy is based on responsibility and mutual respect. Our wishes are to maintain a work environment that fosters on personal and professional growth for all employees. Maintaining such an environment is the responsibility of every staff person. Because of their role, managers and supervisors have the additional responsibility to lead in a manner which fosters an environment of respect for each person. People who come to [YOUR COMPANY NAME] want to work here because we have created an environment that encourages creativity and achievement. [YOUR COMPANY NAME] aims to become a leader in [DESCRIBE YOUR COMPANY'S FIELD OF EXPERTISE]. The mainstay of our strategy will be to offer a level of client focus that is superior to that offered by our competitors. To help achieve this objective, [YOUR COMPANY NAME] seeks to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, risk taking, and discipline required to achieve our vision. Part of attracting these special individuals will be to build a culture that promotes both uniqueness and a bias for action. While we will be realistic in setting goals and expectations, [YOUR COMPANY NAME] will also be aggressive in reaching its objectives. This success will in turn enable [YOUR COMPANY NAME] to give its employees above average compensation and innovative benefits or rewards, key elements in helping us maintain our leadership position in the worldwide marketplace. 1.7 Goals [DESCRIBE YOUR COMPANY'S GOALS HERE] 2. 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NOW, THEREFORE, it is agreed as follows: NON-DISCLOSURE OF CONFIDENTIAL INFORMATION Both Parties understand and agree that each Party may have access to the confidential information of the other party. For the purposes of this Agreement, \"Confidential Information\" means proprietary and confidential information about the Disclosing Party's (or it's suppliers') business or activities. Such information includes all business, financial, technical, and other information marked or designated by such Party as \"confidential\" or \"proprietary.\" Confidential Information also includes information which, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as confidential. For the purposes of this Agreement, Confidential Information does not include: Information that is currently in the public domain or that enters the public domain after the signing of this Agreement. Information a Party lawfully receives from a third Party without restriction on disclosure and without breach of a non-disclosure obligation. Information that the Receiving Party knew prior to receiving any Confidential Information from the Disclosing Party. Information that the Receiving Party independently develops without reliance on any Confidential Information from the Disclosing Party. Each Party agrees that it will not disclose to any third Party or use any Confidential Information disclosed to it by the other Party except when expressly permitted in writing by the other Party. Each Party also agrees that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other Party in its possession or control. TERM The term of this Agreement is [number] of [years/months] from the date of execution by both Parties. TITLE The Receiving Party agrees that all Confidential Information furnished by the Disclosing Party shall remain the sole property of the Disclosing Party. DISCLAIMER","Non Disclosure Agreement Nda","3","https://templates.business-in-a-box.com/imgs/1000px/non-disclosure-agreement-nda-D12692.png","https://templates.business-in-a-box.com/imgs/250px/12692.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#12692.xml",{"title":154,"description":6},"non disclosure agreement nda",[156,157],{"label":99,"url":100},{"label":158,"url":159},"Confidentiality Agreements","confidentiality-agreement","/template/non-disclosure-agreement-nda-D12692",{"description":162,"descriptionCustom":6,"label":163,"pages":164,"size":9,"extension":10,"preview":165,"thumb":166,"svgFrame":167,"seoMetadata":168,"parents":170,"keywords":169,"url":173},"FIXED-TERM AGREEMENT This Fixed-Term Agreement (the \"Agreement\") is effective [DATE], BETWEEN: [COMPANY NAME], (the \"Company\") a company organized and existing under the laws of the [State/Province] of [STATE/PROVINCE] with its head office located at: [YOUR COMPLETE ADDRESS] AND: [EMPLOYEE NAME], (the \"Employee\") an individual with his main address located at: [YOUR COMPLETE ADDRESS] Collectively, the Company and Employee shall be referred to as the \"Parties.\" WHEREAS, the Company has offered employment to the Employee in the capacity of [SPECIFY CAPACITY OF EMPLOYEE] in the Company; WHEREAS, the Employee is desirous of and is willing to be employed by the Company in such capacity; NOW, THEREFORE, the Parties agree as follows: DEFINITIONS \"Agreement\" and \"this Agreement\" shall mean this Fixed-Term Agreement and all attached annexures and instruments supplemental to or amending, modifying or confirming this Agreement, in accordance with the provisions of this Agreement. \"Company\" shall have the meaning given to such expression in paragraph 1 of the introduction of the Parties. \"Confidential Information\" includes any trade/business secret, technical knowledge or know-how, financial information, plans, customer lists, pricing policies and procedures, marketing data, research and development data, product data, any formula pattern or compilation of information used in the business of the Company or any clients thereof or their affairs. \"Intellectual Property\" means all intellectual and industrial property and all rights therein, including, without limiting the generality of the foregoing, all inventions (whether patentable or not, and whether or not patent protection has been applied for or granted), improvements, developments, discoveries, proprietary information, trademarks, trademark applications, trade names, websites, Internet domain names, logos, slogans, know-how, trade secrets, processes, designs (whether or not registerable and whether or not design rights subsist in them), works in which copyright may subsist (including computer software and preparatory and design materials therefor). \"Month\" means a calendar month. \"Working Day\" means any day excluding Saturdays, Sundays, and statutory holidays. \"Customer(s)\"/\"Clients\" shall mean any individual, corporation, partnership, business, or other entity, whether for-profit or not-for-profit, whose existence and business is known to the Employee as a result of the Employee's access to the Company's business information, Confidential Information, customer lists, customer account information or any other source of information the Employee has access to during its employment. TERM This is a Fixed-Term Agreement. This Agreement will commence on [SPECIFY DATE] and will end on [SPECIFY DATE]. FIXED-TERM APPOINTMENT The Company hereby offers appointment to the Employee for a Fixed Term to serve the Company in the capacity of [CAPACITY OF EMPLOYEE], with effect from [SPECIFY DATE] (the \"Effective Date\") until [SPECIFY DATE]. The Company may conduct a background and a medical check on the Employee, who hereby agrees and assents to the aforesaid offer being made subject to the satisfactory completion of the same. The Employee shall perform their duties at [SPECIFY ADDRESS]. The Employee warrants that, by entering into this Agreement and performing obligations hereunder, the Employee will not be in breach of any terms or obligations under any subsisting agreement, written or oral, with any third party. Notice Period. The Employee will be required to give [NUMBER OF MONTHS] months' notice or salary thereof in case the Employee decides to leave the Company's services. In the event of the Employee having any incomplete assignment, the Company will have the discretion to relieve the Employee only at the end of the [NUMBER OF MONTHS] months' notice period. Similarly, the Company can terminate the Employee's services by giving the Employee [NUMBER OF MONTHS] months' notice or salary thereof. The Company may terminate the Employee's services immediately on disciplinary grounds. Standard Office Hours. The Company's core hours of operation are from [OFFICE HOURS]. DUTIES AND POWERS The Employee's job description and general responsibilities shall be as set forth in \"Annexure A\" and shall include such further duties and responsibilities as the Company may delegate from time to time. The roles and duties of the Employee are not limited to the ones listed in Annexure A, and the same can be modified or altered as per the decision of the Company. The Employee shall perform all such duties as may be delegated by the Company and comply with all such directions as the Officers of the Company and/or his/her nominated deputies may from time to time assign or give to the Employee. The Employee shall, during the Term of this Agreement (unless prevented by ill health or accident or as otherwise agreed by the Company in writing), devote his time and attention and abilities to the employment with the Company and shall use best endeavours to promote and protect the Company's general interests and welfare. The Parties shall fulfill all their obligations by being compliant with the applicable laws. REMUNERATION The Employee shall be paid [SPECIFY MONTHLY SALARY] on a monthly basis. The said salary shall be paid on [DAY] day of each month to the Employee by the Company. The Employee's salary shall be paid through [MODE OF TRANSFER]. The Employee's salary and other benefits shall be subject to compulsory statutory and other deductions, including tax and other contributions that are to be held by the Employee in STATE/PROVINCE]. LEAVE AND HOLIDAYS The Employee shall be entitled to leave in a year as per the leave policy of the Company, which is annexed as Annexure B to the present Agreement. NON-DISCLOSURE, NON-SOLICITATION AND CONFIDENTIALITY As Confidential Information will from time to time become known to the Employee, the Company considers and the Employee agrees that the restraints set forth in this Agreement (on which the Employee has had the opportunity to take independent legal advice) are necessary for the reasonable protection by the Company of its business or the business of the Group, the clients thereof or their respective affairs. The Employee shall not at any time, either during the continuance of or after the termination of employment with the Company, use, disclose or communicate to any person whatsoever any Confidential Information which the Employee has or of which he may have become possessed during the Employee's employment with the Company, nor shall he supply the names or addresses of any clients, customers, vendors or agents of the Company to any person except as authorised by the Company or as ordered by a court of competent jurisdiction. The Employee consents to the Company holding and processing, both electronically and manually, the data it collects in the course of his employment, for the purpose of the Company's administration and management of its employees, its business, and to comply with applicable procedures, laws and regulations. The Employee agrees that he will not at any time during the continuance of employment or on expiry or on termination/cessation of employment with the Company or thereafter, issue any statements to the press (whether oral or written) which have not directly been authorised by the Company. The obligations under this clause shall survive the termination or expiration of this Agreement, and any disclosure of the Confidential Information by the Employee intentionally or unintentionally shall constitute a material breach of the present Agreement, thereby making the Employee liable for the legal action that may be taken by the Company in this regard.","Fixed Term Contract","9","https://templates.business-in-a-box.com/imgs/1000px/fixed-term-contract-D13225.png","https://templates.business-in-a-box.com/imgs/250px/13225.png","https://templates.business-in-a-box.com/svgs/docviewerWebApp1.html?v6#13225.xml",{"title":169,"description":6},"fixed term contract",[171,172],{"label":99,"url":100},{"label":99,"url":100},"/template/fixed-term-contract-D13225",false,{"seo":176,"reviewer":188,"quick_facts":192,"at_a_glance":195,"personas":199,"variants":224,"glossary":251,"clauses":282,"how_to_fill":333,"common_mistakes":374,"faqs":399,"industries":427,"comparisons":444,"diy_vs_lawyer":456,"jurisdictions":469,"related_template_ids_curated":490,"schema":499,"classification":500},{"meta_title":177,"meta_description":178,"primary_keyword":15,"secondary_keywords":179},"Computer Technician Job Description Template (Free Word)","Free computer technician job description template covering duties, qualifications, technical skills, and employment terms. Used in 190+ countries. Free Word and PDF download.",[180,181,182,183,184,185,186,187],"computer technician job description template","IT technician job description","computer technician job description word","computer technician duties and responsibilities","computer support technician job description","help desk technician job description","computer technician job posting template","technical support job description template",{"name":189,"credential":190,"reviewed_date":191},"Bruno Goulet","CEO, Business in a Box","2026-05-02",{"difficulty":193,"legal_review_recommended":194,"signature_required":194},"medium",true,{"what_it_is":196,"when_you_need_it":197,"whats_inside":198},"A Computer Technician Job Description is a formal document that defines the scope of work, technical requirements, reporting structure, and employment terms for a computer technician role. This free Word download gives you a structured, legally grounded starting point you can edit online and export as PDF to attach to an offer letter, employment contract, or job posting.\n","Use it when hiring a new computer technician, reclassifying an existing IT role, or formalizing duties for a technician who was brought on without written terms. It is also required when attaching a Schedule A to an employment agreement.\n","Role title and reporting structure, core technical duties, hardware and software responsibilities, required certifications and qualifications, physical and environmental requirements, performance expectations, compensation band reference, and employment classification.\n",[200,204,208,212,216,220],{"title":201,"use_case":202,"icon_asset_id":203},"IT managers","Defining consistent technical role requirements before opening a requisition","persona-it-manager",{"title":205,"use_case":206,"icon_asset_id":207},"Small business owners","Hiring a first in-house technician without an HR department to draft terms","persona-small-business-owner",{"title":209,"use_case":210,"icon_asset_id":211},"HR managers","Standardizing IT role descriptions across multiple technician levels","persona-hr-manager",{"title":213,"use_case":214,"icon_asset_id":215},"Managed service providers","Deploying technicians to client sites under a defined, documented scope","persona-operations-director",{"title":217,"use_case":218,"icon_asset_id":219},"Startup founders","Formalizing a technician hire before IP and access disputes arise","persona-startup-founder",{"title":221,"use_case":222,"icon_asset_id":223},"School and government administrators","Meeting procurement and HR compliance requirements for public-sector IT hires","persona-nonprofit-exec",[225,228,232,235,239,243,247],{"situation":226,"recommended_template":7,"slug":227},"Hiring a generalist desktop support technician for in-office use","computer-technician-job-description-D11637",{"situation":229,"recommended_template":230,"slug":231},"Staffing a help desk role handling tier-1 remote support tickets","Help Desk Technician Job Description","accounting-technician-job-description-D11610",{"situation":233,"recommended_template":104,"slug":234},"Engaging an independent IT contractor rather than an employee","independent-contractor-agreement-D160",{"situation":236,"recommended_template":237,"slug":238},"Hiring a senior systems administrator with network management duties","Systems Administrator Job Description","systems-administrator-job-description-D13576",{"situation":240,"recommended_template":241,"slug":242},"Defining a cybersecurity-focused technician role","IT Security Analyst Job Description","business-analyst-job-description-D13508",{"situation":244,"recommended_template":245,"slug":246},"Formalizing the full employment terms alongside the job description","Employment Contract","employment-agreement_at-will-employee-D541",{"situation":248,"recommended_template":249,"slug":250},"Posting the role publicly and tracking applicants","Job Posting Template","barista-job-description-D13535",[252,255,258,261,264,267,270,273,276,279],{"term":253,"definition":254},"Job Description","A written document that defines a position's duties, qualifications, reporting structure, and employment terms — used for hiring, performance management, and legal classification.",{"term":256,"definition":257},"FLSA Classification","A determination under the US Fair Labor Standards Act of whether a role is exempt or non-exempt from overtime pay requirements, based on duties and salary level.",{"term":259,"definition":260},"Essential Functions","The core duties a position exists to perform — the tasks that, if removed, would fundamentally change the nature of the role.",{"term":262,"definition":263},"CompTIA A+","An entry-level IT certification from CompTIA that validates foundational hardware, software, networking, and troubleshooting competencies.",{"term":265,"definition":266},"Scope of Work","A defined list of tasks, deliverables, and boundaries that describe exactly what a technician is responsible for and what falls outside their role.",{"term":268,"definition":269},"At-Will Employment","An employment arrangement — common in most US states — where either party may end the relationship at any time for any lawful reason without advance notice.",{"term":271,"definition":272},"ADA Accommodation","A reasonable modification to a job's physical or operational requirements that allows a qualified individual with a disability to perform the essential functions.",{"term":274,"definition":275},"Schedule A","An attachment to an employment contract that details specific job duties, replacing a general description in the main agreement body so the contract does not need to be amended when duties evolve.",{"term":277,"definition":278},"Exempt vs. Non-Exempt","US FLSA classification: exempt employees do not receive overtime pay; non-exempt employees must receive 1.5× their regular rate for hours worked beyond 40 per week.",{"term":280,"definition":281},"Probationary Period","A defined initial period — typically 30 to 90 days — during which an employer evaluates a new hire's performance with simplified termination procedures.",[283,288,293,298,303,308,313,318,323,328],{"name":284,"plain_english":285,"sample_language":286,"common_mistake":287},"Role Title and Department","States the official job title, the department the technician reports to, and the name or title of their direct supervisor.","Position Title: Computer Technician I | Department: Information Technology | Reports To: IT Manager | FLSA Status: Non-Exempt","Using an informal working title instead of the official HR title. Mismatches between payroll records and the job description complicate FLSA audits and workers' compensation classification.",{"name":289,"plain_english":290,"sample_language":291,"common_mistake":292},"Position Summary","A 2–4 sentence overview of the role's purpose — what the technician does, who they support, and the primary outcome their work delivers.","[COMPANY NAME] is seeking a Computer Technician I to install, maintain, and troubleshoot desktop hardware, software, and peripheral equipment for approximately [NUMBER] end users across [LOCATION(S)].","Writing the summary as a marketing paragraph rather than a factual description. Vague summaries make it harder to defend FLSA classification or scope disputes.",{"name":294,"plain_english":295,"sample_language":296,"common_mistake":297},"Essential Duties and Responsibilities","A numbered or bulleted list of the core tasks the technician is expected to perform regularly — the functions the role exists to carry out.","1. Install, configure, and maintain desktop computers, laptops, and peripheral devices. 2. Diagnose and resolve hardware and software failures within agreed SLA timeframes. 3. Maintain [TICKETING SYSTEM] records for all service requests and resolutions. 4. Perform routine preventive maintenance on [NUMBER] workstations per [FREQUENCY].","Listing aspirational or occasional duties as essential functions. Courts and the EEOC assess whether a duty is truly essential by how much time is spent on it and the consequences of not performing it.",{"name":299,"plain_english":300,"sample_language":301,"common_mistake":302},"Required Qualifications and Certifications","Specifies the minimum education, work experience, and certifications a candidate must hold to be considered for the role.","Required: High school diploma or GED; CompTIA A+ certification or equivalent; [X] years of hands-on desktop support experience. Preferred: CompTIA Network+; experience with [OPERATING SYSTEM / TICKETING PLATFORM].","Listing degree requirements without confirming they are job-related and consistent with business necessity. In the US, degree requirements that screen out protected classes can constitute disparate-impact discrimination under Title VII.",{"name":304,"plain_english":305,"sample_language":306,"common_mistake":307},"Technical Skills and Systems","Lists the specific hardware platforms, operating systems, software applications, and tools the technician must be proficient in.","Proficiency required in: Windows 10/11 administration; Microsoft 365 user management; Active Directory account provisioning; TCP/IP fundamentals; imaging and deployment via [TOOL NAME].","Specifying a single vendor's ecosystem so narrowly that qualified candidates with equivalent skills are screened out, reducing the applicant pool unnecessarily.",{"name":309,"plain_english":310,"sample_language":311,"common_mistake":312},"Physical and Environmental Requirements","Describes the physical demands of the role — lifting limits, prolonged sitting or standing, crawling under desks, exposure to electrical equipment — to support ADA compliance and accurate classification.","This role requires the ability to lift and carry equipment up to [X] lbs, work in confined spaces to access cabling, and remain seated at a workstation for extended periods. Reasonable accommodations will be made for qualified individuals with disabilities.","Omitting physical requirements entirely. Without them, the employer cannot enforce safety protocols or conduct an ADA interactive process when an accommodation is requested.",{"name":314,"plain_english":315,"sample_language":316,"common_mistake":317},"Working Hours, Location, and Travel","States standard working hours, whether the role is on-site, hybrid, or remote, any on-call obligations, and expected travel to satellite offices or client sites.","Standard schedule: Monday–Friday, [START TIME] to [END TIME]. This is an on-site position at [PRIMARY LOCATION]. Occasional travel to [SATELLITE LOCATIONS] is required up to [X]% of the time. On-call rotation: [FREQUENCY / NONE].","Omitting on-call obligations from the job description. Undisclosed on-call requirements are a leading cause of early attrition and wage-and-hour disputes, particularly for non-exempt technicians.",{"name":319,"plain_english":320,"sample_language":321,"common_mistake":322},"Compensation Band and Benefits Reference","States the salary range or hourly rate for the role, the pay frequency, and a reference to the benefits program — without locking specific plan terms into the document.","Compensation: $[MIN]–$[MAX] per [hour / year], paid [bi-weekly / semi-monthly]. This position is eligible for the Company's standard benefits program, including [HEALTH / DENTAL / VISION / 401(k)], subject to plan terms in effect from time to time.","Detailing specific benefit plan coverage levels inside the job description. Plans change annually — locking specifics creates amendment obligations or misrepresentation exposure if the plan changes before or after hire.",{"name":324,"plain_english":325,"sample_language":326,"common_mistake":327},"Employment Classification and At-Will Statement","Confirms whether the position is full-time, part-time, or temporary; its FLSA classification; and, where applicable, the at-will nature of the employment relationship.","This is a full-time, non-exempt position. Employment is at-will, meaning either party may terminate the relationship at any time, for any lawful reason, with or without notice, subject to applicable law.","Including at-will language in jurisdictions where it is legally meaningless — Canada, the UK, and EU member states all require notice-based termination regardless of what the document says.",{"name":329,"plain_english":330,"sample_language":331,"common_mistake":332},"Acknowledgment and Signature Block","A section where the employee signs and dates to confirm they have read, understood, and agree to the job description — creating a record that duties were disclosed before or on the start date.","I acknowledge that I have received, read, and understood the above job description and agree to perform the duties described to the best of my ability. Employee Signature: _______________ Date: _______________ | Manager Signature: _______________ Date: _______________","Collecting the signature after the employee's first day. Post-start signatures create a consideration problem in common-law jurisdictions and undermine the employer's position that duties were disclosed at hire.",[334,339,344,349,354,359,364,369],{"step":335,"title":336,"description":337,"tip":338},1,"Set the official role title and FLSA classification","Enter the job title exactly as it appears in your HR system. Determine FLSA status — most computer technicians performing non-managerial support work qualify as non-exempt unless their salary exceeds the current DOL threshold and their primary duties meet the computer employee exemption test.","The DOL computer employee exemption requires a salary of at least $684/week or $27.63/hour AND duties centered on systems analysis, programming, or software engineering — routine desktop support typically does not qualify.",{"step":340,"title":341,"description":342,"tip":343},2,"Write a factual position summary","In 2–4 sentences, describe what the technician does, who they support, and the key outcome their work delivers. Avoid marketing language — a factual summary is easier to defend in a scope or classification dispute.","Anchor the summary to a concrete number: 'supports 150 end users across two offices' is more defensible than 'provides IT support to the organization.'",{"step":345,"title":346,"description":347,"tip":348},3,"List essential duties in order of frequency","Start with the tasks the technician will perform most often and work down to occasional responsibilities. Number each duty and use active verbs — install, configure, diagnose, document.","Limit the list to 8–12 duties. More than 12 lines signal a role that needs to be split into two positions or that non-essential tasks have crept in.",{"step":350,"title":351,"description":352,"tip":353},4,"Confirm required qualifications are job-related","For each education and certification requirement, verify it is necessary to perform the essential functions. Remove requirements that are preferences rather than minimums — they inflate time-to-fill and create legal exposure.","If CompTIA A+ is listed as required, have a documented rationale on file. The EEOC can request justification for any qualification that screens out a protected class at a higher rate.",{"step":355,"title":356,"description":357,"tip":358},5,"Specify technical skills at the platform level","List operating systems, ticketing platforms, imaging tools, and network equipment by name and version where possible. Broad terms like 'Microsoft products' or 'networking experience' create ambiguity during screening.","Group skills into tiers — required vs. preferred — so qualified candidates with partial experience are not screened out by ATS keyword filters.",{"step":360,"title":361,"description":362,"tip":363},6,"Complete the physical requirements section","State lifting limits, posture requirements, and environmental conditions (server room temperatures, confined-space cable work). This section supports ADA compliance and workers' compensation classification.","Use specific pound limits rather than 'light' or 'moderate' — these terms mean different things to different reviewers and are not defensible in an accommodation dispute.",{"step":365,"title":366,"description":367,"tip":368},7,"Confirm the compensation band reflects market rates","Check current market data (BLS OES, Glassdoor, or a staffing agency benchmark) for your metro area before inserting the salary range. Several US states and cities now require pay transparency on job postings.","In Colorado, California, New York, and Washington, posting a role without a salary range violates pay transparency law — check current state requirements before publishing.",{"step":370,"title":371,"description":372,"tip":373},8,"Obtain signatures before the start date","Route the completed document to the hiring manager for approval, then to the candidate for signature before or on day one. Store the signed copy in the employee's personnel file.","In jurisdictions requiring written employment terms — UK, Canada, EU — attach this document as a Schedule A to the employment contract and have both executed simultaneously.",[375,379,383,387,391,395],{"mistake":376,"why_it_matters":377,"fix":378},"Listing degree requirements without business-necessity documentation","Blanket degree requirements for IT roles that do not actually require a degree have been challenged under Title VII as creating disparate impact on protected classes without job-related justification.","Replace 'Bachelor's degree required' with the specific competency the degree proxies — then confirm a CompTIA A+ or equivalent certification actually demonstrates that competency.",{"mistake":380,"why_it_matters":381,"fix":382},"Omitting on-call obligations from the written description","Non-exempt technicians who respond to after-hours alerts without documented on-call terms may be entitled to additional compensation for standby time under FLSA and provincial wage standards.","Document on-call frequency, expected response time, and compensation policy — even if it is 'no on-call required' — before the candidate accepts the offer.",{"mistake":384,"why_it_matters":385,"fix":386},"Using an at-will clause in a Canadian, UK, or EU jurisdiction","At-will employment has no legal standing outside the United States. Including it in an agreement governed by Ontario, UK, or EU law does not override statutory notice entitlements — and may mislead the employee about their rights.","Replace the at-will clause with a notice-period clause that meets or exceeds the statutory minimum in the employee's work location.",{"mistake":388,"why_it_matters":389,"fix":390},"Collecting the acknowledgment signature after the employee starts work","In common-law jurisdictions, a document signed after employment begins requires fresh consideration to be enforceable — the employee's signature may not bind them to duties they were not told about at hire.","Include the job description in the pre-hire paperwork package and collect signatures during onboarding on day one at the latest, before the employee begins performing any duties.",{"mistake":392,"why_it_matters":393,"fix":394},"Specifying a single ticketing platform or vendor as a hard requirement","Requiring experience with one specific proprietary tool — e.g., 'must have 2 years of ServiceNow' — eliminates qualified technicians who use equivalent platforms and reduces applicant pool size unnecessarily.","Phrase requirements functionally: 'experience with enterprise ticketing platforms such as ServiceNow, Jira Service Management, or equivalent.'",{"mistake":396,"why_it_matters":397,"fix":398},"Writing physical requirements as 'none' or leaving them blank","Computer technician roles routinely involve lifting servers and UPS units (30–50 lbs), working in low-clearance cable runs, and standing on ladders — omitting these facts undermines ADA compliance and exposes the employer in a workers' compensation dispute.","Complete the physical requirements section accurately using specific measurements. If in doubt, have the hiring manager walk through a typical day and document every physical task encountered.",[400,403,406,409,412,415,418,421,424],{"question":401,"answer":402},"What is a computer technician job description?","A computer technician job description is a formal document that defines the duties, qualifications, technical skills, reporting structure, and employment terms for a computer technician position. It serves as both a hiring tool and a legally significant record — establishing the scope of work the employee agreed to perform and supporting FLSA classification, ADA compliance, and performance management.\n",{"question":404,"answer":405},"What should a computer technician job description include?","At minimum: job title and FLSA classification, position summary, numbered list of essential duties, required and preferred qualifications and certifications, specific technical skills and systems, physical requirements, working hours and location including on-call obligations, compensation band, employment type and at-will statement where applicable, and a signed acknowledgment block. Missing any of these creates compliance gaps and makes scope disputes harder to resolve.\n",{"question":407,"answer":408},"Is a computer technician job description legally binding?","A job description is not a standalone employment contract, but it carries legal weight when attached to one as a Schedule A. Courts and administrative bodies reference it in FLSA overtime classification decisions, ADA accommodation disputes, and workers' compensation cases. A signed acknowledgment creates a record that duties and physical requirements were disclosed before hire, which is important in common-law jurisdictions.\n",{"question":410,"answer":411},"What certifications should I require for a computer technician role?","CompTIA A+ is the standard entry-level requirement for desktop support technicians. For roles with networking responsibilities, CompTIA Network+ is appropriate. Microsoft certifications (MD-102 for endpoint administration) are relevant for Microsoft 365 environments. Requiring certifications beyond what the role actually demands inflates time-to-fill and may screen out qualified candidates — list role-specific credentials only.\n",{"question":413,"answer":414},"Should a computer technician be classified as exempt or non-exempt under the FLSA?","Most computer technicians performing routine desktop support, hardware installation, and help desk functions are non-exempt and entitled to overtime. The FLSA computer employee exemption applies only to employees whose primary duty involves systems analysis, programming, or software engineering — and who earn at least $684 per week or $27.63 per hour. Misclassifying a support technician as exempt triggers back-pay liability for up to three years of unpaid overtime.\n",{"question":416,"answer":417},"Can I use the same job description for a contractor and an employee?","No. Using an employee job description for a contractor — with defined hours, required equipment, and a reporting supervisor — is one of the factors regulators use to reclassify the worker as an employee. For contractors, use a Statement of Work or Independent Contractor Agreement that defines deliverables and outcomes rather than duties and schedule.\n",{"question":419,"answer":420},"How often should a computer technician job description be updated?","Review it annually and whenever the role's technology stack, reporting structure, or core duties change materially. If the technician's actual day-to-day work has diverged significantly from the written description, update it and collect a new signature — an outdated description undermines performance management and FLSA defense.\n",{"question":422,"answer":423},"Do pay transparency laws require a salary range in the job description?","In Colorado, California, New York, Washington, and a growing number of other US states, employers must include a salary range in any external job posting. The requirement typically applies at the time of posting — not only in the formal offer. Check current state and municipal requirements before publishing, as these laws are expanding rapidly and penalties for non-compliance range from fines to civil action.\n",{"question":425,"answer":426},"What is the difference between a job description and an offer letter?","A job description defines the scope of work, qualifications, and physical requirements for a role. An offer letter confirms the candidate's acceptance of that role and states compensation, start date, and contingencies. The job description should be attached to the offer letter and the employment contract as a Schedule A so all three documents reference the same agreed duties.\n",[428,432,436,440],{"industry":429,"icon_asset_id":430,"specifics":431},"Healthcare","industry-healthtech","HIPAA training requirements and access controls must be documented as essential functions, and physical access to patient care areas requires background check conditions precedent.",{"industry":433,"icon_asset_id":434,"specifics":435},"Education","industry-education","K–12 and higher education technicians typically require criminal background checks and child-protection certifications as mandatory qualifications listed in the job description.",{"industry":437,"icon_asset_id":438,"specifics":439},"Financial Services","industry-fintech","PCI-DSS compliance obligations and data handling protocols must be enumerated as essential duties, with security clearance or bonding requirements stated in the qualifications clause.",{"industry":441,"icon_asset_id":442,"specifics":443},"Manufacturing","industry-manufacturing","Industrial control system (ICS/SCADA) familiarity and the ability to work in environments with electrical hazards, heavy machinery, and strict PPE requirements must appear in both duties and physical requirements.",[445,447,449,453],{"vs":245,"vs_template_id":246,"summary":446},"An employment contract is the binding legal agreement that governs compensation, IP assignment, confidentiality, non-compete, and termination. A job description defines the scope of work within that relationship. The two documents work together — the job description is typically attached as a Schedule A to the employment contract. Using one without the other leaves significant gaps in both directions.",{"vs":104,"vs_template_id":234,"summary":448},"A contractor agreement engages a self-employed technician for a defined project or deliverable without creating employment obligations. A job description implies an employment relationship with defined hours, supervision, and ongoing duties. Using an employee-style job description for a contractor is a leading audit trigger for worker misclassification claims under the IRS 20-factor test and state equivalents.",{"vs":450,"vs_template_id":451,"summary":452},"Job Offer Letter","job-offer-letter-long-D12769","An offer letter confirms the role, start date, and compensation to secure the candidate's acceptance. A job description details the duties, qualifications, and physical requirements the candidate is agreeing to perform. The offer letter should reference and attach the job description — relying on the offer letter alone leaves the employer without a documented scope of work.",{"vs":132,"vs_template_id":454,"summary":455},"employee-handbook-D712","An employee handbook covers company-wide policies — conduct, leave, benefits, and procedures — that apply to all employees regardless of role. A job description is role-specific and defines individual duties and qualifications. The handbook sets the rules of the workplace; the job description defines the work itself. Both should be issued at onboarding and signed separately.",{"use_template":457,"template_plus_review":461,"custom_drafted":465},{"best_for":458,"cost":459,"time":460},"Small businesses and IT managers hiring standard desktop support technicians in a single jurisdiction","Free","20–30 minutes",{"best_for":462,"cost":463,"time":464},"Roles in regulated industries (healthcare, finance), cross-jurisdictional hires, or senior technician positions with on-call and IP exposure","$200–$500 for an HR consultant or employment lawyer review","1–3 days",{"best_for":466,"cost":467,"time":468},"Enterprise IT roles, government contractors requiring OFCCP compliance, or multi-country deployments where local labor law governs classification","$800–$2,500+","1–2 weeks",[470,475,480,485],{"code":471,"name":472,"flag_asset_id":473,"note":474},"us","United States","flag-us","FLSA classification is the primary compliance obligation — most computer technicians qualify as non-exempt absent the computer employee exemption. Title VII and the ADA require that qualifications listed in the job description be job-related and consistent with business necessity. Fourteen states plus the District of Columbia now have pay transparency laws requiring salary ranges in job postings; confirm requirements for your state before publishing.",{"code":476,"name":477,"flag_asset_id":478,"note":479},"ca","Canada","flag-ca","Provincial Employment Standards Acts govern minimum notice, overtime thresholds, and pay equity obligations that must be reflected in the job description's classification and compensation clauses. Ontario's Pay Transparency Act and similar provincial statutes may require salary disclosure. Quebec employers must provide the job description in French for provincially regulated workplaces. At-will language is legally meaningless and should be replaced with notice-period terms meeting provincial minimums.",{"code":481,"name":482,"flag_asset_id":483,"note":484},"uk","United Kingdom","flag-uk","Employers must provide a written statement of employment particulars — including a description of work — on or before the first day of employment under the Employment Rights Act 1996. The Equality Act 2010 requires that qualifications and physical requirements be objectively justified and not indirectly discriminatory. IR35 rules apply when engaging technicians through personal service companies, making accurate role classification critical.",{"code":486,"name":487,"flag_asset_id":488,"note":489},"eu","European Union","flag-eu","The EU Transparent and Predictable Working Conditions Directive requires written terms — including a description of work — within seven calendar days of the start date. GDPR applies to any personal data collected during the hiring process, including screening criteria documented in the job description. Several member states, including France and Germany, require works council consultation before modifying an existing role's job description materially.",[246,234,451,454,491,492,493,494,495,496,497,498],"non-disclosure-agreement-nda-D12692","fixed-term-contract-D13225","employee-dismissal-letter-D508","remote-work-agreement-D13282","employment-agreement-executive-D543","temporary-employment-contract-D12734","how-to-review-employee-performance-D12595","it-service-agreement-D13422",{"emit_how_to":194,"emit_defined_term":194},{"primary_folder":94,"secondary_folder":501,"document_type":502,"industry":503,"business_stage":504,"tags":505,"confidence":511},"job-descriptions","form","general","all-stages",[506,507,508,509,510],"hiring","hr","employment","template","job-description",0.95,"\u003Ch2>What is a Computer Technician Job Description?\u003C/h2>\n\u003Cp>A \u003Cstrong>Computer Technician Job Description\u003C/strong> is a formal document that defines the scope of work, required qualifications, technical skills, physical demands, and employment terms for a computer technician position. It functions as both a hiring tool and a legally significant record — establishing the duties the employee agreed to perform, supporting FLSA overtime classification, enabling ADA accommodation analysis, and providing the documented scope of work that performance management depends on. When attached as a Schedule A to an employment contract, it becomes part of the binding agreement between employer and employee.\u003C/p>\n\u003Ch2>Why You Need This Document\u003C/h2>\n\u003Cp>Operating without a written job description exposes you on multiple fronts simultaneously. Misclassifying a desktop support technician as FLSA-exempt without documented duties that satisfy the computer employee exemption triggers back-pay liability for up to three years of unpaid overtime. Omitting physical requirements makes it legally difficult to enforce safety protocols or conduct an ADA interactive process when an accommodation is requested. Failing to disclose on-call obligations in writing creates wage-and-hour exposure for non-exempt technicians who respond to after-hours alerts. And when a performance issue arises or a role boundary dispute emerges, an employer with no signed job description has no written baseline to enforce. This template gives you a complete, jurisdiction-aware starting point that closes all four gaps before the technician's first day.\u003C/p>\n",1781185918017]